Myntra.com Complaints & Reviews

I received defective product,
When i complain to my tra customer care they decline return request and de- activate
My account at same time sothat i am not able to return from the application,
My tra is doing very unfair with customer,
Why they are suspended account without any information or customer already facing with the received product,

Received damage product,
I create exchange,
My exchange cancelled despite my exchange approved and deactivate my account,
Now, , i am unable to do anything
Unfair from Myntra,
Not delivered approved exchange also deactivate account same time to make me helpless

Myntra cancel my order by their own just notified me through an sms (Cancelled:Due to an internal issue, we had to cancel your Item (Order No.:[protected]-0199901) containing 1 Headway Cups and Mugs. We apologize for the inconvenience.For further details, please reach out to us (http://mntr.se/91f58223o3/) here. - Team Myntra.).
If they don't have product then what's the reason by keeping them on their website and i waited for this order since from past one week.

This order has size issue have checked keeping with m&h jeans it’s bigger than that immediately I have raised return and the guy came and picked up within 2 hr tag with original package I have returned. I didn’t took any pictures I didn’t know that your going to do this scam later I came to know from the google, I want my money back

IN[protected], i using Myntra from long time period. My experience with Myntra is too much awasome, but there some incident happened, i went totally opposite. i received different used product by Myntra, so i raise return request, return has been approved. But cheap cheater delivery agents which is hired by Myntra.com, That person name yogesh asked me money to accept my return, when I denied to give money he put my parcel on hold and said it's different and defective product he will not take it back, unless i pay bribe of some amount. When I told him i will complaint against you, He said me ... do whatever you want to do, you don't have any proof to prove me guilty & now I will not accept return in any condition.

This was a horrific experience by online shopping site in entire life. I m going to file consumer complaint against Myntra and police complaint against delivery agent.

My account had been hacked by some one and myntra had deactivated the account without prior notice, when i called them to restore the account thy asked to send me the details at [protected]@myntra.com. its been more than 10 days after sending the requested details and no one from myntra reached back, when i call the customer care or contact myntra by twitter they have standard answer of "wait for 24 hours", i had lossed 36K which was...

Order ID[protected]-9692803
Return Id pickup 17 August 2022
Vivek duhoon name of courier boy pickup time 5 pm is pickup mobile number[protected]
And his personal number is [protected] his name is Vivek duhoon
All 6 shirts is pickup which is coming wrong item in the packet

And pickup Id is
Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

So please give my refund 8203 rs

Received damaged product on order ID[protected]-3682601.
Sending damaged product which customer can't check before taking delivery.
And refusing return once it found damaged after opening consignment.
If Myntra is that much sure about its Quality Check, why not permitting to open the consignment in front of delivery agent.

Totally unprofessional.
Fraudulent Activity by Myntra

I ordered fire bolt bluetooth calling watch from myntra company on 21st august. When the parcel came to me, I saw that the box did not have the watch, so I got the parcel empty. I complained about this to myntra company on 21st August and still have not received a reply. I have been calling your customer care repeatedly and still have not received any reply from them.Though I was supposed to get a reply by 24th August, I have not yet received a reply. I am getting very poor service from myntra. I am a select customer of Myntra. I have been using myntra for a long time. This is not expected from Myntra. I have mailed a lot on your mail id [protected]@myntra.com and have also sent the unboxing video. All the proofs have been sent but still I have not got any reply. How many more days should I wait? If I don't get reply soon I will have to file a complaint against you in consumer court. Very Very bad service from Myntra . I am very Dispointed.

I bought Hush puppies brown men shoes which i was trying to exchange by choosing option of choose a new item in exchange but everytime error us coming . I am able to do exchange for new request for other items i bought recently accept this product name hush puppies men gormal shoes . So only this product has issue so need help.

I complained but no one is helping me in exchange . They r telling me to exchange it for new size but i want to do exchange for new item as this option is showing but whike processing error is coming

My email id is - [protected]@gmail.com

We have received the damaged product and we requested the return of the product but they cancelled the request.

Ordered some items in Myntra. They have sent order confirmation mail, now they cancelled it saying product went out of stock during processing

Everytime i get a delivery from Myntra, the delivery guys ask for showing ID proof for merely delivering clothes.
They even take photos of my ID proof.
If refused to show an ID proof they do not deliver.
How is it legal to ask customers to show their Id proofs for buying clothes.

I purchased a VASTRAMAY Men Maroon And Rose Gold Colored Solid Sherwani Set (Rs.3329/-) on 13th june 2022. After delivery on I requested to return the product on 18th june because of quality/size issue.
But after return the product the request got rejected by Myntra. As per their concerned person the metarial was not right so they rejected the request and reshipped the product. Whereas I return the same product which their concerned person delivered to me.
On 1st of july I delivered reshipped product and that was a women sports bra instead of sherwani set.
And now they refused to refund my money.
The same thing happen with my another order Maybelline
New York Liquid Foundation which i ordered on 17th june 2022.
After delivered of reshipped product on 11th july, I saw that was a Hair conditioner instead of Foundation.

This is hardly disheartening that you take your customer for granted because I called your customers care service and Ayush your help desk officer failed to listen to my problem and in turn did not respond and put my call on hold and falsely accused of not hearing it. I want to lodge a complaint against Mr Aayush for not handling customer with respect and not valuing Time .I want strict action to be taken against him

I had ordered Roadster Black Tassled Loafers from Myntra on 27 August and I received the product on 31 August . But because it had size issue I returned the product on the same day when it was shipped to me and it was picked up the very next day. But then received an email stating that my on-hold return was rejected on the grounds that it failed quality check. I mean I don't even understand on what basis they failed to return it. Everything was intact, tags were all there and I didn't even use the product I liked the product but just because it was bigger than my size I returned it. There wasn't even any time gap between when it was shipped and when I returned the product. I've had a seamless experience with Myntra till now and I was happy but It definitely changed my mind about Myntra.
Order id #[protected]-7050401
Return id #[protected]

I ordered a mango jeans but unfortunately it was big in size so I requested it's return so on 1/09/2022 delivery boy picked up the article in excellent condition from my home with proper inspection and all tags intact but he called me at odd hours in night and put a false allegations that it was wet which is a great lie and you are re shipping it to me which is unacceptable because I will not suffer because of your staff negligence and he is the one who harmed the product so I want my refund back or otherwise I will have to file a petition against you in consumer court

A watch was ordered for my mother from her account a few days back and it was delivered to us on the 28 of August. I paid the delivery boy and opened the package. The box seal was open and if was shocking to see that there wasn't any watch inside. The amount paid was 8995 rupees. The delivery boy immediately asked me to complain and I did the same. They said they will look into the matter and resolve the issue. Yesterday my mother got a message saying they cannot refund my money back. And it was heartbreaking to hear that coz it was our hard earned money. So I messaged them again and they weren't responding. So I contacted them from my account and to my luck I am an elite member so the call got connected directly to Myntra. They reopened the case the told me. Now again today when I checked her account it was blocked. I couldn't get any details. So again I contacted them from my account and they said that they will resolve the issue before 3 September. But I am worried still for my refund. Please help

Hello Team,
I purchase a new one plus z wireless Bluetooth earphones on 26 December 2021 Which is under warranty now. But it is not working well I went to the one plus showroom yesterday but they told me that have to contact to myntra team. But they do not show any support to me.
Please help me with that.

I had purchased a shaver from Myntra around a month ago, It was a defective piece and I tried to return it but they said it's non returnable product. While purchasing the product this was never mentioned, instead it was mentioned as "Hassel free 15 days return". They are now not ready to take it back either.