Myntra.com Complaints & Reviews

It is so unfair that now i am being charged 149rs convenience fee on every order. Myntra should clearly tell all customers that they can only return specific number of items. I have credit balance which i can't use because for every order i have to pay 149rs. This is not the right way to treat a customer. Myntra has such a bad customer experience.

I ordered stalk flat from myntra Order ID # 1214688 [protected].
Due to very short size i placed exchange order.
After 3 days the status is they have cancelled my order.
There is no refund or any exchange option for other item.

What is this behaviour...either they should refund me and take the item back as this small size flats are of no use to me or exchange it for any other item.

I have raised many issues regarding the exchange of my white shoe for smaller size... The delivery boy put the exchange on hold saying used product. But I dint used the product even for 1min. There is no marks or nothing on the shoes. They are new. I need an exchange from Myntra for smaller size. Myntra please respond on this issue. I am complaining about the same thing from 7th sep. I request you to send a delivery boy for exchange the shoes for smaller size. Myntra order I'd is 121319281644252899803.
I always had very worst experience with Myntra. I need an exchange for smaller size. That's it. They r brand new. I just need exchange for smaller size from the delivery boy. Try to understand what I am saying.
Thank you.

I ordered a product on 2nd of Sept from Myntra. It was supposed to delivered on 9th Sept but still the order not shipped yet. From Day 1 i am following and the funny thing is Myntra case managers have also no idea where is my product.
Now after following for so many days and getting same reply from every executive like please wait please wait now when i have decided to cancel the product, Myntra is not allowing to cancel.
Myntra case managers have no clue where my order is. They are not giving me any resolution . Each case manager is saying please wait as we don’t have any information.
So it’s been 13 days and counting. After a lot of follow ups still my order is neither shipping nor allowing me to cancel.

Please help me in this. #NoBrand

On 14th July 2022 i have ordered 5 product ID (120969952035180937803) the product from Myntra and i paid amount Rs 2805/- for 5 product ..but due to size issue i cancelled my order on 15th July 2022, and the amount I paid for total 5 product was Rs 2805/- but they return me only 684 i.e for 1 product I got refund on 16th July 2022..and i contact to Myntra person and inform them to return me my money which is Rs 2121/-..but they said to contact my bank branch and they gave me Reference I'd[protected] and also told me to speak to google pay as I did my payment through Google pay...and i did speak to google pay person they also they said that the amount was not credited back and then i visited my branch but they said the amount was not yet credited...so please return me back my amount of Rs 2121/-...You guys are harrassing me... while ordering and doing prepaid for the product there was no issue but while giving refund why customer has to suffer this much..is this the way to treat the customer..this guys are harrassing me.It is already 1 month and 28 days...but still now i didn't get back my refund...so dear sir please resolve my problem

I placed order for two Nina Ricci Eau De Toilet perfumes and the payments as per the details below. I have received delivery of one. However, I haven’t received any information about the second order. Please find the message received from ICICI bank regarding the payment details below. Please resolve the issue at the earliest. Thanks.

You have made a payment of ₹ 4, 240.00 using iMobile towards myntra.[protected]@icici from your Account XXXXXXXXX212 on Sep 07, 2022 at 07:25 hours. The Transaction ID is[protected].

You have made a payment of ₹ 4, 240.00 using iMobile towards myntra.[protected]@icici from your Account XXXXXXXXX212 on Sep 07, 2022 at 07:21 hours. The Transaction ID is[protected]

I have ordered 2 same nautica jacket from myntra out of which i want to cancel one of the jackets but due to some technical problem on the website i was not able to cancel one of the jackets.So to cancel one of the jacket i contacted customer care to cancel one of the 2 jacket and the customer care member cancelled my other product in the basket without telling me the same together with the jacket.Now after telling my problem they are saying they are sorrry they cant do anything.Its highly imcompetent negligence by providing incomplete information to the consumer.Kindly take action asap.

Order ID # 1213279 [protected] myntra is fraud site they refuse to refund and return of thd product after approval of the return of the product

I have ordered chhabra 555 saree and I received totally different from what I ordered. I have requested a return request they approved but later on they refuse to pickup the ordered. My money is stuck in myntra 2300 rupees they refuse to refund

Hello,

I am writing for complaint number - IN[protected].
Impact Amount - 10, 000 INR.

My account was hacked on 9th Sep 2022. I have already raised this concern to Myntra. However, I am not satisfy with the service for the incident.
Hence, I am writing here and expecting quick resolution.

The account was hacked on 9th Sep 2022. Afternoon message comes for OTP post some time the 2nd message came saying that email id has been updated for my account. Post some time third message came saying that amount 10, 000 has been used for an order.

I need immediate action on this complaint and want my refund.

Regards,
Ravi Kumar
[protected]

My order no. is 1214367 [protected]. I have ordered a Nynsh purple girls night suit on 7th sept, 2022 and on 10th Sept, 2022 I have received the package but with any other product i.e. a girls black lower of size 3-4 . Then I have created a return request but they are declining the request as they are saying that they have sent the original product after quality check. I have shared the details, picture of the product and even invoice...

I bought the shoulder bag from dress berry for 1400 from myntra.com and it tore within a week

I have ordered French Connection Women rose gold watch worth of 3127/- on 25th August 2022 [Invoice Number - I2723SA[protected] Order number - 1213305 [protected]] and it was supposed to be delievered on 27/08/2022. I have received a message as delievered on 27/08/2022, haven't received any calls from the delievery partner and also enquired about the order with the neighbors and security just to be sure that might have misplaced but no clue of order. From sunday i.e 28/08/2022 till date i have been calling the customer care and logging the issue with reopen but of no use, they are replying as the below and updating the status as Resolved every single time without the customer satisfaction.
I have talked with almost 10 different delievery agents every day and even with the regional manager but of no use, same story every single day. This is the worst experience i have ever faced with any of the online shopping platforms. Myntra helping staff are not at all helping they have just replying the noted description every time the same reply, then what is the use of real person replying it would be better they can record and play the reply. If asked for the suggestion they replied as they cant help with this, then what is the use of help center. I want my refund back, Please look into it.

Although delhivery courier says delivered, courier is not received for airway bill[protected]

I got my order but due to some size issue. I cancelled my order and tried to return that order but there's no option for return because of delay updation of app so I clicked that cancel button but now I can't able to return this
"Myntra app showing me that your order is not arrived yet sorry for delaying.
They're also showing we're trying to cancel your order." But when?
Now it has been 15 days since I complained about this issue but they always say please wait for 24hrs and 48hrs but they don't resolve this issue.
I don't want this over size t-shirt and I want my money back. Please do something as soon as possible

Hi Team

I've placed order for some dresses which are expected to deliver on or after 14th September 2022 (Order ID # 1214273 [protected])

I request for an early delivery of the above, on or before 11th September 2022 as it is very urgent for me. Also because of my unavailability at home .
Your soonest response will be highly appreciated.

Thanks & Regards
Shail Awasthi

My account also block and my order picked up from 2 week but I didn't get refund still

I had returned a product but now they are saying that product doesnot complete the quality check. But i returned the product as it is how it came, now cant understand why this issue came? I regularly buy from this app but this time i am disappointed with myntra dont know what to do next. Please look into this matter.

Rejecting quality check even after returning the correct product after having new shoes Rejecting repeatedly in quality checks

I've been shopping from Myntra since years and to the pincode (262309) since two years but all of a sudden Myntra stopped shipping any product to my pincode and when I asked the reason they just advised me to change my pincode
I have got my products delivered on the same pincode till July last