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Myntra.com Complaints & Reviews

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Updated: Dec 8, 2025
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Myntra.com reviews & complaints page 52

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N
NandiniMukherjee
Aug 29, 2022
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On the 9th of April, Myntra apparently initiated a refund of amount 749 rupees for a returned pair of shoes but I have not received the amount on my side. I paid via Paytm wallet, and have checked my bank transactions as well, the refund hasn't been processed on my side in either of them.

Myntra claims it's with Paytm and has given me a reference number for the apparent refund. I don't know how to proceed further to get my money back. I've already tried contacting Myntra multiple times saying I have checked my transactions and yet not been refunded.
Myntra.com customer support has been notified about the posted complaint.
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    6
    6396
    from Bijnor, Uttar Pradesh
    Aug 29, 2022
    Resolved
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    Address: Corporate OfficeMyntra Designs Pvt. Ltd.Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Outer Ring Road,Devarabeesanahalli Village

    Order ID[protected]-9692803 wrong shirts received(all shirts is pickup but refund not received)
    order date 8 August 2022
    Delivery date 10 August 2022
    Pickup date 17 August 2022

    Wrong shirts received I order Raymond brand but highlander brand all 6
    shirts delivered mytra 1 packet delivered of 6 shirts

    Tracking Id :

    ML[protected]

    Return is already pickup but refund not received all return Id mentioned in
    this email

    Return Id

    [protected] 1554.26

    Return Id

    [protected] 1150.85

    Return Id

    [protected]. 1300.72

    Return Id

    [protected]. 1450.59

    Return Id

    [protected]. 1507.13

    Return Id

    [protected] 1239.45

    So please give my refund *8203.00*

    +[protected] and this mobile number your team provided for pickup
    +[protected] and this mobile number of Myntra also

    All returns is pickup already this all number is courier services of Myntra which pickup packet of return but when I call to Myntra he said no one picked up I want high complaint all number I provided in this mail is all Myntra delivery boy mobile numbers
    [protected],
    secound number [protected]
    This boy is pickup all shirts 17 August 2022 time 5 pm evening but this boy
    not call me he come to shop and pickup packet 17 August 2022

    I earned Harden money but Myntra does not give my refund back / my shirts back I want my Raymond company shirts/ my refund back to me
    Aug 29, 2022
    Complaint marked as Resolved 
    Hello Rajeev khanna! Your return is out for pickup on Wed, 17 Aug Our associate (+912248964292) is on his way to pickup your product today. CALL OUR ASSOCIATE Use the pin number 6395257957 if prompted while calling. Email id [email protected]
    Myntra.com customer support has been notified about the posted complaint.
    Aug 29, 2022
    Updated by 6396
    Return Id

    [protected]

    Return Id

    [protected]

    Return Id

    [protected]

    Return Id

    [protected]

    Return Id

    [protected]

    Return Id

    [protected]

    This is all return IDs which is pickup by Myntra company
    Aug 29, 2022
    Updated by 6396
    Why resolved take a complaint
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      D
      Dinesh vickey
      Aug 28, 2022
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      I brought product of sweater in myntra but product as on time but one swtaer is colour is fade and mismatch so I return the product but delivery agent collect all three Product he know which detail of return but he collect all three product almost three days completed still now he not return that swaeter 2 nos very worst service my number [protected] myntra pls take action against that I also inform that person 3 times in day still now he not return
      Myntra.com customer support has been notified about the posted complaint.
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        T
        The_a_gupta
        from Kolkata, West Bengal
        Aug 28, 2022
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        I've placed an order recieved it on 23rd and it was a used + damaged+ wrong product and then I've contacted customer care and placed for return next day delivery boy came and didn't picked up the order and now it's been 6 days my order has not been picked up yet . Daily I'm getting the message that my order will be picked up today bt then they cancel it and when I've contacted them by the number given by Myntra then the said they'll not come to pick my product. I've complained so many times but they're not giving any solution just extending by days and I'm just waiting. I'm a student I've bought it with my savings and neither they're picking nor refunding
        +1 photos
        Aug 28, 2022
        Complaint marked as Resolved 
        They're not doing anything. I've only called so many times and they're just delaying it and telling me to wait and wait . The order is approved for pickup but they are not sending proper information to delivery boy and telling them to pickup I've also called the delivery boy form the number provided by Myntra but they said they'll not come to pick my product and this also I've mentioned yet there's no solution and my product is not picked up yet. They're just giving me dates since a week and telling me to wait
        Myntra.com customer support has been notified about the posted complaint.
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          K
          kavindra Narwariya
          Aug 27, 2022
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          Address: Adityapuram gwalior Madhya Pradesh

          Hello myntra
          I am ur oldest consumer
          I was having a faith of having best relation between ur company and a customer
          But it is very sad to say that from past 11 days I am trying for a replacement of my order which I ordered from myntra itself
          I ordered a pair of shoes but because of color and quality issue I want to replace it but no complaint authority is listening
          Please help me asap
          Otherwise
          I am going to sue your company
          And will make ur owner as a party...

          Kavindra narwariya
          Lawyer
          Supreme court of india
          Aug 30, 2022
          Complaint marked as Resolved 
          regarding my shoes Hello myntra Mera product orginal condition me aaya hai me quality issue ki wjh se usko return kr rha tha lekin Myntra delivery agent ne pickup krne k liye mujhe koi contact nhi kiya or hold prr diya attempt krke wrong nd fake product daal diya jis wjh se mera account blacklist kr diya gya ...me 15 din se Myntra costumer no.or manager se baat kr rha hu lekin meri koi help nhi huii ...sir me req kr rha hu mera product pickup krwa lijiye mere pass original product hai, bill, MRP tag bgera sb hai ...
          Myntra.com customer support has been notified about the posted complaint.
          regarding my shoes

          Hello myntra
          I am ur oldest consumer
          I was having a faith of having best relation between ur company and a customer
          But it is very sad to say that from past 15 days I am trying for a replacement of my order which I ordered from myntra itself
          I ordered a pair of shoes but because of quality issue I want to return it but no complaint authority is listening
          Please help me asap
          Otherwisebr...

          Dear sir mujhe correct product mila h original condition me bss thoda quality issue hai jis wjh se me usko return kr rha lekin aapke delivery agent ne mujhe Bina contact kiye attempt kr diya hold prr daal diya or wrong nd product bolkr mera pickup nhi kiya or mera Myntra account blacklist kr diya me sir aapse req krta hu mera pickup bna dijiye.. mere pass original product h bill, box h, MRP tag bgera sb h

          Regarding my shoes order replacement - Comment #4044093 - Image #0
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            A
            Animeshps
            Aug 27, 2022
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            Resolved

            A blue roadster jean i bought from myntra and the product was not that much as i expected so i returned it on 3rd july 2022.As in reply i received that the refund has been intiated and will be credited in my bank account by 4th of july. Also After 15 days the refund hasn't credited in my bank account.i called the myntra executive, they said money has transferred in my bank account, if not showing in the bank then contact to the bank support team and gave me a reference number[protected].so i called the bank support team and they said there is no money holding in my bank account and the reference number is worthless, then bank support team said call the myntra executive and say there is no money reflected in my account but the myntra executive said money has been credited to my account.Till the date i didn't get my refund of 474 rupees
            Sep 4, 2022
            Complaint marked as Resolved 
            Nothing has been resolved
            Myntra.com customer support has been notified about the posted complaint.
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              J
              Jatin Dhamija
              from Hisar, Haryana
              Aug 26, 2022
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              Address: Hisar

              Hi Team,

              This is in regards to an order I placed with Myntra on 11 August 2022. I ordered a Fossil watch (ES5098), but when I received the product, the code on the product (ES5098I) mismatched with the Myntra product description.
              At first, I didn't come to know about this. But later when I thought to return this product, the pickup boy informed me about this mismatched product code. I tried reporting many a times to Myntra about this, but they always close my case without addressing to it.
              This is highly disappointing & I could not expect such behavior from Myntra where It is itself delivering the wrong product and customers have to bear the cost of it.

              Request the team to please check and provide help in returning this DUPLICATE PRODUCT. (PS : I haven't even used this product and the original tags are intact to this)
              Myntra.com customer support has been notified about the posted complaint.
              Aug 26, 2022
              Updated by Jatin Dhamija
              For more reference : Order Number is[protected]-2172803

              Regards,
              Jatin
              [protected](M)
              Oct 07, 2022
              Updated by Jatin Dhamija
              Any updates on this complaint ?
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                S
                Shalujain27
                from Ghaziabad, Uttar Pradesh
                Aug 26, 2022
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                Parcel picked up amount not refund
                Myntra.com customer support has been notified about the posted complaint.
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                  D
                  Dina18
                  Aug 26, 2022
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                  Address: Bangalore

                  Myntra is involved in a bigger scam by the name of quality check by rejecting the returned products and not refunding the amount. The customer support is not responding to those queries. Their database has just have the information on the rejection status but that doesn't include why it's been rejected? What was the exact reason ? What is quality check is done for ? This is something 8th time I'm experiencing personally with my circle of friends and family sharing the similar incident. My wife ordered a western wear and tried once. There was fitting issue so she had to return it and place another size for the same. I packed everything with the tags and delivery cover was also included in the return. There was nothing no damages or any other defects that it has to get rejected in quality check just because it was tried once. There was no proper reason or message or even a mail that Myntra sent to us on the rejection reason. It was just the product will be re-shipped again and no-refund will be given. Fine ! Myntra being a consumer we have rights to know about a reason for quality check rejection. The pickup guy did checked everything before he picked up the product. But still I'm confused where did it went wrong. Myntra answer for this!!! You have already lost a customer. But we need an answer for this..
                  Myntra.com customer support has been notified about the posted complaint.
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                    @Ansh
                    from Una, Gujarat
                    Aug 26, 2022
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                    I have order red tape shoes from Myntra nd they cancelled my order on their own. After that I have place 3-4 order nd they cancelled again nd again. I want to resolve my issue.
                    Myntra.com customer support has been notified about the posted complaint.
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                      A
                      amulyadga
                      from Barh, Bihar
                      Aug 26, 2022
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                      I recently bought a product (HRX by Hrithik Roshan Running Men Delphinium Blue Rapid-Dry Track Pants) from Myntra. Myntra Order ID # 1210679 [protected]. I paid through Google UPI for the same. Then I cancelled the product on 26th July 2022 but I haven’t received refund for the same. Refund amount should be ₹971.00. Myntra has provided the reference number for bank purpose[protected]. Here are few other details:
                      Name - Ankita Singh
                      Myntra email - [protected]@gmail.com
                      Google UPI id - [protected]@okicici
                      Sbi savings account number- [protected]
                      Contact number- [protected]
                      Myntra.com customer support has been notified about the posted complaint.
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                        K
                        Kohli1999
                        Aug 26, 2022
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                        Address: Phone no 7869921583

                        My gift card use any fraud person so that I am unable to add money in my Myntra wallet my myntra gift card already add i providing full details of Myntra for fraud person account Myntra block fraud person account but not give me 4300 rs remaining balance 700 rs already use fraud person
                        My gift card no [protected]
                        Myntra.com customer support has been notified about the posted complaint.
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                          Diya789
                          Aug 26, 2022
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                          It has been already two days since my order is delivered. But the order status was not updated yet. I want to return a product but i can't. My order id is 1212793 [protected]. Please help me.
                          Myntra.com customer support has been notified about the posted complaint.
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                            kavindra Narwariya
                            Aug 26, 2022
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                            Address: Gurgao haryana

                            Sir mera account blacklist kr diya h jbki uspe mera asisc shoes product return k liye chl rha tha wo avii tk pickup nh hua hai ...account [protected]
                            Email - [protected]@gmail.com
                            Product name - asisc shoes uk 7
                            Myntra.com customer support has been notified about the posted complaint.
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                              TanviPawar
                              from Mumbai, Maharashtra
                              Aug 25, 2022
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                              My account was hacked last month and after taking multiple follow up it has been resolved now but during this period someone has already placed and order and used my Myntra Credit.
                              After reaching out to Myntra customer care now the myntra guys are saying we can't help u and you need to register cybercrime complaint and cybercrime team will work on this. Seriously, No security and No importance to customer's concern.
                              I have already provided all necessary information regarding fraud transaction and details of the person. what else is needed from my end i don't know.
                              I need my Myntra Credit back and Myntra has to work upon this immediately as its purely a big issue with Myntra Security. Myntra cannot just ignore this.
                              Myntra.com customer support has been notified about the posted complaint.
                              I have the same issue with them. They are fooling around people. No security and no support from them. It's not hacking they are being fraud and using our amount. My credit amount was not blocked and not letting me who was using it. Everyday my account credit is being used and they haven't deactivated my account and letting them use the credit. Mynta is a scam.
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                                Silent Loves
                                Aug 25, 2022
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                                Earlier, myntra used be to such a great platform to shop from. It says it follows the 7-day delivery policy which is totally a fraud I've ordered a dress a week ago, and till now there is no updates. It says shipped that's it. And, the expected delivery date says 5 September. It's not acceptable. Please fix your delivery problem, or don't lie to customers about your slogan at all.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  kavindra Narwariya
                                  Aug 25, 2022
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                                  Address: Gwalior

                                  Sir mera asisc shoes product avii tk return pickup nh hua hai or aap ne mera account hi Blacklist kr diya pls mera account open kr dijiye
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Ritikrao
                                    Aug 24, 2022
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                                    Delivary agent not visit my order and also put on hold because of not price tag but their is price tag also and use product but delivary do not come to
                                    pick the order.
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Harshvardhan9
                                      from Jodhpur, Rajasthan
                                      Aug 23, 2022
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                                      Address: Fort Chanwa Luni

                                      I order my product on 9th August 2022 and myntra promised me to delivery on 16th August 2022. yet Not Received or Not Able to Track my order and they do not show next delivery date. who is responsible for my whole lost
                                      +1 photos
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Aug 24, 2022
                                      Updated by Harshvardhan9
                                      Now they cancelled my order after waste my 15 days
                                      Aug 25, 2022
                                      Updated by Harshvardhan9
                                      They are really cheater...even they don't have apology
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                                        Vedant Satpute
                                        Aug 23, 2022
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                                        Ordered a pair of shoes on 16/08/22 but after a few days, I changed my mind because I found a better alternative to it. So I decided to return it with all tags. all this time shoes were unused in the box.
                                        but for no reason, it failed the quality check.
                                        product is absolutely fine. All tags are properly tied and nothing was quality depreciated.
                                        solve this issue and initiate my refund ASAP.
                                        order no.[protected]-5844103
                                        invoice no.- I2723CO[protected]
                                        packet id- [protected]
                                        Myntra.com customer support has been notified about the posted complaint.
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