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Myntra.com Complaints & Reviews

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Last updated Jun 5, 2024
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Myntra.com reviews & complaints page 54

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K
Kanika1411
Jul 9, 2022
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Bank account debited but order not placed

I placed a order on 8th July on Myntra and i got a message of order confirmed on site after payment and bank account got debited. But when checking in My order section, no order was placed. Calling support i got a reply that you need to wait for 7-10days for the refund. I once again placed the order on next day as i needed the product urgently. But again same thing happened and my bank account again got debited with no status of order placed...
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Monika Wow
Jul 8, 2022
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They are not giving my money back

Since 2 months i had returned their product which they told me to do self shipping to one of their address but after that they are still not giving my money back, even i[censored] want i can send all those screen shots of couriers receipt and the money that got deducted from my account. Even i tried to reach their customers support services executive number and each time these agents are so rude and impolite even they don't have process knowledge...
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S
Sv665
Jul 8, 2022
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Delivery Attempt -Delivery boy - Regarding

Website:www.myntra.com

I had order 7 cloth products which was valued nearly 9, 000 rupees. At first 3 products were arrived for delivery and the delivery person called me.The conversation was as follows:
Date of incident:[protected]
DB - Delivery Boy
DB: Sir there are three products available for delivery which costs nearly 2976 rupees.
Me: Yes
DB: Sir, we cant deliver the product to the specified location can you please come...
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Ankit@Malik
from Ghaziabad, Uttar Pradesh
Jul 8, 2022
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Problem in shoes return

Address:G1, A4/10, DLF Ankur Vihar, Loni, Ghaziabad, UP

Hi Team Myntra,
Before some time i have purchased one Red tape shoes from Myntra App but when i received my shoes the box was completely damaged but still i accept that.
But when i try those shoes, the size was not fir to me so that i apply for exchange and then the same courier boy comes to me to receive those shoes and at that time the behaviour of that person was completely changed, and he denied exchanging my shoes because...
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Anjliiii
from Pune, Maharashtra
Jul 8, 2022
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Payment done but no order placed

I had placed an order of Myntra, order id
[protected] . I made the payment on 24th june 2022 to myntra through PayTM app.
I had placed a return request for the Phillips straightner. I had paid through PayTM wallet. No order was placed but the payment status was successfull. It’s already been three weeks.Im always getting a negative response from myntra
I have already sent you the bank statements as well as payTM...
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Address:Brigade Rubix, #801, 8th, HMT Main Rd,, Peenya, Bengaluru, Karnataka. 560013

The issue that I have experienced was: I have ordered from myntra, formal trousers on 12th of june, after a lot of delays in the delivery status. on 29th june the status in the app updated as delivered. I didn't get any call from the delivery agent and the parcel wasn't delivered for the same. I have raised an issue but the issue has been resolved without any notice and again I have raised the reinvestigation that also has been resolved without...
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KhushiChheda
from Mumbai, Maharashtra
Jul 7, 2022
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M.A.C Studio Fix Powder Plus Foundation- NC42

Address:Mumbai

I had ordered M.A.C Studio Fix Pwder Plus Foundation- NC42, order no. is 120686011727692660803 along with other 3 items on 12th of June
On 14th of June I received only 2 items but did not received M.A.C Studio Fix Pwder Plus Foundation- NC42

After complaining about it they delayed my request saying to wait for 48 hrs multiple times till 30th of June

Ultimately on 4th of July they updated in my app saying...
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Shridwi
from Bhopal, Madhya Pradesh
Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apparel purchase

Had placed an order pf Roadster black jeans on 13th of May 2022. I was to recieve my order on 17th of May 2022. But even on 19th when I checked the status of the order it showed shipping delayed. I waited until 21st of May 2022. Nothing happened. I raised a complaint but nothing was done.
Its been almost two months now. I had called the customer care 5-6 times now and they tell me only one thing. To wait for another 24-48 hours. My...
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R
Rajat89
Jul 7, 2022
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Non functioning product delivered

I purchased a body trimmer from myntra from registered account vide number [protected].
Order id[protected]-4153501

Purchase date- 10/06/2022

The received product was non functional.

I returned the product which was picked up.

However, it showed that product has failed quality check and was returned back to me.

Myntra customer support has been useless....
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Kakoty.yelena
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received empty package on pre-paid order

1. Order placed for Amazfit unisex smartwatch for Rs 10, 799/-
2. Amount pre-paid through upi
3. Received a carton where the smartwatch box within was tempered and the smartwatch and its charger are missing
4. Myntra customer support is now denying the fact that they delivered an empty package.
5. Hard earned money wasted so easily?...
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Farheen17e
from Mumbai, Maharashtra
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Item shows delivered but I didn't receive.

Please either send me my item or do refund

Order ID # 1208402 [protected]

I had ordered hrx men biowash black t-shirt, bt delivery agent delivered somewhere or stolen, how can he deliver to others with verify of the person, if my call was not picked up, he should get item return instead of stolen or wrong person delivered .pls refund me...
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M
mehulkhetia
from Mumbai, Maharashtra
Jul 6, 2022
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Watch delivered in a defective condition and now not accepting the return request

I ordered a watch bearing Order ID #[protected] placed on 28th June, 2022 and the same was delivered on 29th of June, 2022. I then opened the package which had more than one tape covering on the package and upon unwrapping the package, when I checked the watch the hands of the watch were defective as they moved in circular motion with every moment rather indicating the correct time in the watch. Thereafter, on that very instance...
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P
praj01
Jul 6, 2022
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Account debited but order not placed

On 6 july 2022, I processed order for 8K via card payment method.

After entering OTP for transaction, it showed me payment failure and try again.

but my account got debited immediately.

So Myntra has got the payment but order is not placed.

Please refund my money asap.

I am now skeptical to place new order via Myntra due to unstable payment and order methods!...
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Sahil tantuway
from Indore, Madhya Pradesh
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Refund amount was not refunded

Address:305-E Nanak Nagar Indore
Website:www.myntra.com

I have ordered a product from myntra which was delivered on 27/02/2022 for that product first I have made payment from my FI account which was successful from my end but not reflected on Myntra's delivery partner's app then he asked me to pay once again from another payment mode but i refuse and wait for sometime for payment to be reflected then he again asked me to pay again from another payment mode then I had paid with from my paytm account...
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sumit143143
from Ahmedabad, Gujarat
Jul 6, 2022
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Pick up agents purpose not received return.

Address:Mumbai
Website:www.myntra.com

My area pin code is 411041. Delivery hub is Nikita or chiranjeevi DC.

[protected]-4183403 was my order number. I requested to exchange due to size issue, when it came at the time of exchange product received for exchange., Pick up agent and his manager purposely denied to accept exchange, while refusing pick up item, and said product box is not same etc. Even I told them I received same thing which I'm returning you now,...
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Rashmi Thomas
from Kochi metropolitan area, Kerala
Jul 5, 2022
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Gift wrap and message

I recently ordered a T shirt from Myntra as a gift for my friend. I added the option for gift wrap and message in a card for which a charge of Rs 25 was added. However the courier was not gift wrapped, the message was also not sent...
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Shivu_2
from Noida, Uttar Pradesh
Jul 5, 2022
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Empty package related

Hi there,

I'm contacting here for the missing item in the the box at the time of delivery.

I have purchased it from Myntra and and I'm trying to make it resolve since couple of days and customer support don't even want to check it clearly to verify the situation and resolve it.

Customer support just replying with same sentences again and again without even check the issue with the team.
br...
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Nidhi.Mittal19
from Jamshedpur, Jharkhand
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Duplicate product delivered

Hi,
I have purchased an allen solly sport T-shirt. And after 2nd wash it’s logo starts vanishing.

Complained abt this in Myntra but they said they cannot help because it was not machine washed.
Very poor customer service...
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Sawleha Sayed
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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I am complaining about a product that Myntra is not accepting returns

Hi,

So basically i ordered a trouser from Myntra and since the fitting and the quality was not upto the mark, i placed a return request withing hours of the product being delivered, but guess what they rejected the product saying quality issue.My question is what will I do in dew hours to that product which was picked up next day. The rejected product was delivered to me after 10days and no matter how much I fought with the...
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I was suppose to receive my order on 20th June n it's 5th July today. Even the customer care isn't helping me. No updates are shown, the product has reached Ahmedabad trasport hub on 5th June which was the last updated, no updates there after. Customer service centre is not even picking up my call. I am excitement disappointed with the service provider by Myntra. Worst service provider even seen in online shopping platform....
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