Myntra.com Complaints & Reviews

My account is blocked for no reason,
I using this account for last 6-7 years.
When reach out to customer arrive there is not solution to it

I placed order for red tape shoes. I had size issues so I requested for return. Pick up boy has came twice checked quality and everything is fine in the product. But couldn’t pick as serial number doesn’t matches.
I want my refund as soon as possible. It’s not my fault that some numbers aren’t matching.I’m definitely not going to pay for that.

I had placed order in Myntra in December 2021. But now my order is not visible in Myntra application. I have invoice but that's not clearly visible.
My product is in warranty but now it is now working so i want to claim warranty.
I'm attaching invoice. please add my order in my ordered list.

I ordered Boat Airdopes 441 (wireless earphones) on Myntra. I opened it, charged it and checked if it's working. The left earpiece wasn't giving any audio, I tried everything mentioned in the manual; factory reset etc. The touch on the left earpiece was working which means it was paired, so clearly it was an defective item.

I immediately reached out to Boat for this, and two days later they replied that they can only help with warranty and for exchange I should reach out to the purchase platform (Myntra in this case). Then I raised a complaint with Myntra and they told me that since this product is non returnable they won't provide exchange and I should reach out the brand Boat.

This is a scam, I received a defective product, I should get a replacement.

This is a very fraudulent case from Myntra side, this is a case of complete fraud with the customer.

I placed a my first order from my account in which I got a discount of Rs. 200. which was canceled by Myntra after the order was placed, now I am not being given the benefit of the first order discount, like this one more time with me are done.

When Myntra does not want to give a discount, it is illegal to induce we to purchase on your website by offering discounts.

even though customer care executive are saying we can't resolved your issue they know very well that cancellation initiated by my myntra itself what's customer fault in this.

Product is missing n no action taken by them

I have purchased Sunglasses on myntra and received the glasses on 20th July. When I checked the size is not matching and raised the return request on the same day.

First they initiated the return request for pickup and later they are cancelling the return request.

OrderID: MYNP[protected]

Complaint details:
IN[protected]
IN[protected]

order id:

Return Request IDs that were cancelled by Myntra Pickup Team:
MYNR[protected]
MYNR[protected]
MYNR[protected] -- which got cancelled 7th August 2022

Sir I ordered shoes from Myntra so I don't like it then I applied for return but by mistake I have got different product from me, if it seems, then Sir Myntra people are saying that neither my product will be returned or I will not get refund mila sir please help me

Hi, i purchased myntra gift voucher from flipkart.com and after two days when i steps further to redeem it. It is showing "card has been deactivated". My card value is 1000*2. When i called myntra.com customer support, they were telling we can't help go to flipkart.com.
When i asked to flipkart.com, they were telling go to myntra.com and no one is taking responsibility. They are cheater. Flipkart and Myntra both does not care about customer money which he earns after a hard work.
Worst experience and very bad services. Seriously very disappointed with both. They both lose me as their valuable customer.

I placed an order 2nd August from myntra for a pair of shoe. I have paid the money through Paytm Postpaid and even got a message from Paytm about the transaction. but i havent received any confirmation message from myntra. when i thought of tracking the order, even their nothing was shown. so i have given a complain to them online. they said the money is returned in 72 hours. today i called one more time now they are saying it will take time...

I had ordered some clothes whose delivery was Today (04.08.2022).But it has been cancelled by myntra. They say that my product was lost but this is wrong, now the price of that product is high and I want all those products of mine.

I ordered a Nike dri- fit Challenger track pants delivered on 2nd August. I tried it but it was little too fit for me so i decided to return it. It was picked up today by the delivery guy . I remember exactly everything was intact with the product . After a few hours, i got a text on my phone saying your return didn't passed the quality check and is declined becuase of the price tag was not intact . The price tag was intact and the delivery guy confirmed it on my doorstep. So Is this my fault that i ordered the product from Myntra and didn't chose Alternate brands like Flipkart and Amazon?
Please assist this issue and initiate my refund.

Hi,
I had ordered online on myntra for jeans. They had delivered on my address and the same day i processed for return the items online due to the poor fabric. They had delivered the item at my address and now for return they are saying self ship means i have to ship to myntra return processing centre after that refund will be processed. This is totally wrong, if you are delivering at door then return should be also from door. They are saying pick up facility is not there, if not then why delivered at door.

My request is please collect the delivered item from my door and refund the amount immediately.

Details :
Return number: [protected]

Return mode: selfship

I filled a compliant with Myntra that I received incomplete package few moments after opening received package from Myntra.. I received single product in packet whereas I paid for two products. .. even after complaining Myntra didn’t resolve my issue and didn’t provide refund of missing product .. moreover they have kept agents wit poor knowledge and are not refunding money of missing product.

Sir / ma'am,
I ordered two shoes
1. Red tape with price of 2069 ₹
2. Allen cooper with price of 1648 ₹
Total amount of 3717 ₹ was deducted on 29 th of june
with Order ID # 1208370 [protected] but red tape shoe was returned due to size issue and I have already returned the product and I have recieved the message regarding the refund on 5 th july but till now as of late the amount has not been transferred back to my account and when I checked it again in myntra it displayed refund credited on 15 th july but the amount has not been credited and I have already raised an issue regarding that matter with issue No
IN[protected] and they gave a specific date that it will be resolved within the given time period but its all in vain. After all the complaints were made the customer service operators finally gave me a message that the amount has been transacted on 31st July and I recieved the message that it has been resolved but till now the amount has not been credited back to my account. The customer service provider gave me Bank reference number 6592154212536725706127 and so I went to the bank to check it but the bank manager told me since its not been credited to them its not possible to transact the amount. Its been many weeks now and soon going to be a month long, I have contacted the myntra customer services but its all in vain
Never have I ever been treated by Myntra like this.
Now I am beginning to think Myntra has lost its customer grievance support.
Customer support was good in myntra but now what is happening to them, it looks like myntra is stealing money from online customers.
Please help me with the issue and kindly resolve it .
Thank you
My contact details: [protected]

I have Ordered 2 Shoes From Myntra
Order ID # 1210475 [protected]

1) One shoes are blue color ..Tommy Hilfigher Rs -5099
2) And the other one was Nike Grey Shoes -Rs 4670

On 27th july i recieved only one shoes [Tommy Hilfigher]
After 1-2 days status of other shoe[Nike] was updated on myntra Site as “delivered” But in actual shoe was not delivered to me..!

I raised many complaints @ myntra.. but they said that they cant do any thing as the order has paased through various checks at their end.
Please help as my money is wasted and pro duct not delivered and myntra not doing any thing for this..!

My Roadster Jeans exchange request has been put on hold. Today I got the message 'Out for Delivery' but the delivery guy did not even show up to exchange the products and did not return calls, and the website updates showing the reason is that the 'quality check for the original product failed'. I don't know how this is possible. I have the original products with all of the tags and receipts at home. Please make sure to resolve this issue.

Delivery guy phone number: +91 [protected]

I purchased a product from myntra on 13th july 2022 and i didn't download th invoice of that product but after few days they deactivated my myntra account and now saying me that you will not get your invoice of that product...

Myntra shows innerwear female, male on my screen on multiple browsers.
I am really upset because now a days the laptops are sometimes personal.WHhile presenting it to client during a meeting or something it appears on Yahoo, Study websites etc.

Order ID # 1211082 [protected]..I ordered an Arrow formal shoe which didn't fit me, so I requested a return request within 4-5 hrs after receiving, I tried the shoe once to check the size and as it didn't fit so I packed it back intact with all the tags..the delivery person came the next day to collect the product and as we live on the 3rd floor and I wasn't at home, my wife asked him to come upstairs through the lift to collect it, on which the delivery person said just through the product down from the third floor, my wife again requested the person to come upstairs but he insisted on either throwing it down from the balcony or sending it through the lift. As we have a small baby, my wife couldn't go downstairs and sent the product through the lift. Now my product is marked as used/damaged by the delivery person who didn't even come upstairs to collect the return packet and check the quality infront of my wife so that it is proven and agreed to all that it wasn't or was used. THERE WAS NO SUCH REPORT MADE TO US BY THE DELIVERY GUY WHEN HE TOOK THE PACKET, there is no proof that we returned a used product and obviously it wasnt used as I just tried it once but it didn't fit and packed it as it is along with the tag and all. The most frustrating part is that MYNTRA is keeping all the powers to themselves and not providing any authentic proof while collecting the product, there is no set process and the customer service is totally robotic and keep on repeating the policies without even understanding the concern. It was a size issue and I wanted a UK 11 which was not available in the same shoe, so my wife placed a different order for another shoe UK 11 if you see the order I'd Order ID # 1211235 [protected]. We really beleive it's a scam by Myntra which is being run along with the delivery partner...they are now sending the product back with no proof in what condition it was returned by me, they can not be trusted as they might tamper it and blame it on us to force the product on us. We are waiting for the refund and if the refund doesn't happen we want to take it to next level...this kind of scam was not expected from such big name.