Myntra.com Complaints & Reviews

We have ordered Shoes in the month of July and it got cancelled just the day before delivery date.
Again, we have ordered in the month of August Faux fur slippers and sliders which got cancelled again a day before delivery.
In the month of September, sliders were ordered again but unfortunately it got cancelled on the day of delivery.
When we spoke with the customer care, they are mentioning that it got cancelled as the product is lost. But, how come all the 3 orders of 3 different months have the same logistics issue? I would be glad if anyone can address this issue.

Myntra was initiated my refund but its not reflect in my mobikwik wallet this is my registered mobile number [protected]

Why myntra is de - activating customer account, ,

Please activate my Myntra account

It is very serious concern regarding mismatch in Myntra credits, which is a serious matter, and if left unresolved is a financial fraud. I had raised a complaint, which is missing altogether from the list of complaints in my Help center tab. The Issue no. generated is IN[protected] (I am getting the issue no. from the screen shot I took immediately after the complaint was raised; otherwise I would not even have a number to cite, as it is not any more in the system). The last Myntra credit was 7283 INR, whereas only 6467 INR is being indicated. Myntra is not solving the issue after multiple complaints raised, and the complaints are being deleted. This needs urgent resolution.

Return ID:[protected] I have ordered unisex white colour crocs and i hav recieved it on Friday 2nd sept 2022 but i had size issue so I requested for return the next day they came and picked up on 3rd sept. but now they are telling quality check is failed.how is that possible i just checked size it was not fitting then i kept it in box as it is from where the quality issues will come simply don't cheat the customers i want my refund back as soon as possible

I received defective product,
When i complain to my tra customer care they decline return request and de- activate
My account at same time sothat i am not able to return from the application,
My tra is doing very unfair with customer,
Why they are suspended account without any information or customer already facing with the received product,

Received damage product,
I create exchange,
My exchange cancelled despite my exchange approved and deactivate my account,
Now, , i am unable to do anything
Unfair from Myntra,
Not delivered approved exchange also deactivate account same time to make me helpless

Myntra cancel my order by their own just notified me through an sms (Cancelled:Due to an internal issue, we had to cancel your Item (Order No.:[protected]-0199901) containing 1 Headway Cups and Mugs. We apologize for the inconvenience.For further details, please reach out to us (http://mntr.se/91f58223o3/) here. - Team Myntra.).
If they don't have product then what's the reason by keeping them on their website and i waited for this order since from past one week.

This order has size issue have checked keeping with m&h jeans it’s bigger than that immediately I have raised return and the guy came and picked up within 2 hr tag with original package I have returned. I didn’t took any pictures I didn’t know that your going to do this scam later I came to know from the google, I want my money back

IN[protected], i using Myntra from long time period. My experience with Myntra is too much awasome, but there some incident happened, i went totally opposite. i received different used product by Myntra, so i raise return request, return has been approved. But cheap cheater delivery agents which is hired by Myntra.com, That person name yogesh asked me money to accept my return, when I denied to give money he put my parcel on hold and said it's different and defective product he will not take it back, unless i pay bribe of some amount. When I told him i will complaint against you, He said me ... do whatever you want to do, you don't have any proof to prove me guilty & now I will not accept return in any condition.

This was a horrific experience by online shopping site in entire life. I m going to file consumer complaint against Myntra and police complaint against delivery agent.

My account had been hacked by some one and myntra had deactivated the account without prior notice, when i called them to restore the account thy asked to send me the details at [protected]@myntra.com. its been more than 10 days after sending the requested details and no one from myntra reached back, when i call the customer care or contact myntra by twitter they have standard answer of "wait for 24 hours", i had lossed 36K which was...

Order ID[protected]-9692803
Return Id pickup 17 August 2022
Vivek duhoon name of courier boy pickup time 5 pm is pickup mobile number[protected]
And his personal number is [protected] his name is Vivek duhoon
All 6 shirts is pickup which is coming wrong item in the packet

And pickup Id is
Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

Return Id
[protected]

So please give my refund 8203 rs

Received damaged product on order ID[protected]-3682601.
Sending damaged product which customer can't check before taking delivery.
And refusing return once it found damaged after opening consignment.
If Myntra is that much sure about its Quality Check, why not permitting to open the consignment in front of delivery agent.

Totally unprofessional.
Fraudulent Activity by Myntra

I ordered fire bolt bluetooth calling watch from myntra company on 21st august. When the parcel came to me, I saw that the box did not have the watch, so I got the parcel empty. I complained about this to myntra company on 21st August and still have not received a reply. I have been calling your customer care repeatedly and still have not received any reply from them.Though I was supposed to get a reply by 24th August, I have not yet received a reply. I am getting very poor service from myntra. I am a select customer of Myntra. I have been using myntra for a long time. This is not expected from Myntra. I have mailed a lot on your mail id [protected]@myntra.com and have also sent the unboxing video. All the proofs have been sent but still I have not got any reply. How many more days should I wait? If I don't get reply soon I will have to file a complaint against you in consumer court. Very Very bad service from Myntra . I am very Dispointed.

I bought Hush puppies brown men shoes which i was trying to exchange by choosing option of choose a new item in exchange but everytime error us coming . I am able to do exchange for new request for other items i bought recently accept this product name hush puppies men gormal shoes . So only this product has issue so need help.

I complained but no one is helping me in exchange . They r telling me to exchange it for new size but i want to do exchange for new item as this option is showing but whike processing error is coming

My email id is - [protected]@gmail.com

We have received the damaged product and we requested the return of the product but they cancelled the request.

Ordered some items in Myntra. They have sent order confirmation mail, now they cancelled it saying product went out of stock during processing

Everytime i get a delivery from Myntra, the delivery guys ask for showing ID proof for merely delivering clothes.
They even take photos of my ID proof.
If refused to show an ID proof they do not deliver.
How is it legal to ask customers to show their Id proofs for buying clothes.

I purchased a VASTRAMAY Men Maroon And Rose Gold Colored Solid Sherwani Set (Rs.3329/-) on 13th june 2022. After delivery on I requested to return the product on 18th june because of quality/size issue.
But after return the product the request got rejected by Myntra. As per their concerned person the metarial was not right so they rejected the request and reshipped the product. Whereas I return the same product which their concerned person delivered to me.
On 1st of july I delivered reshipped product and that was a women sports bra instead of sherwani set.
And now they refused to refund my money.
The same thing happen with my another order Maybelline
New York Liquid Foundation which i ordered on 17th june 2022.
After delivered of reshipped product on 11th july, I saw that was a Hair conditioner instead of Foundation.