Myntra.com Complaints & Reviews

I order my product on 9th August 2022 and myntra promised me to delivery on 16th August 2022. yet Not Received or Not Able to Track my order and they do not show next delivery date. who is responsible for my whole lost

Ordered a pair of shoes on 16/08/22 but after a few days, I changed my mind because I found a better alternative to it. So I decided to return it with all tags. all this time shoes were unused in the box.
but for no reason, it failed the quality check.
product is absolutely fine. All tags are properly tied and nothing was quality depreciated.
solve this issue and initiate my refund ASAP.
order no.[protected]-5844103
invoice no.- I2723CO[protected]
packet id- [protected]

Refund from myntra and ajio was added to my mobikwik account but money is not showing in my mobikwik account and there is no way in mobikwik app
Myntra refund reference no[protected]
Please work on my complaint
Thank u

#Pathetic experience i had with #myntra.

My Myntra account got logged out in July22 end automatically and since than am unable to login.
And my money is stuck with Myntra as am not able to return ordered few cloths.

I have approached Myntra customer care multiple times and provided all the required details and documents like Govt ID, email ID etc but didn't get resolution till date.
Now, i am getting similar response everytime whenever I talk to Customer care that provide documents and wait for 48hours.

I have raised concern on Facebook page and Twitter but no resolution, only massage i get that team will call me back soon but unfortunately I didn't got a single call till now.

Seek your help to login my account so that I can return the cloths and can get my money back

I have purchased Trimmer from Myntra. I read return policy clearly mention 10 day return. I got product on 12 Aug and product was damaged then same day I raised return request and 2-3 times I called to Myntra customer support desk they are telling me madam within 24-48 hours your product will pickup for return. Then today I called Myntra support for return they are telling me return is not possible and customer support executives are unprofessional they are not listing my issue properly only telling this is company policy. I told where it’s mention show me if I will get damaged product then Myntra is not responsible for that. Then they cut my call. They are doing fraud if no return policy please mention your website

I have placed a return order for one of the inner wear item but the return is not getting picked. The orders getting closed without contacting me and my location is serviceable. When called customer care they are raising complaints and it’s of no use. It’s the worst experience with Myntra which is making me think to place orders. It’s the first time this is happening and horrible.

Invoice Number: I2923PG[protected]
Order Number:[protected]-9249501

Product ordered on Myntra on 18th July as a gift for my wife, product delivered on 13/14 th aug after kuch delay, i booked for a return and refund after delivery as product was not satisfactory, however delivery agent sent for pickup rejected the pickup claiming that the product had 2 brand names on the dress, 1 Jac brand as shown in Myntra and another was a unknown brand . When I contacted Myntra customer care the request was rejected further without checking or knowing the problem

Myntra delivery agent continuously denning to deliver products on my address since 2 years.
I always place order through myntra.com as there is delivery available to door step at my pincode.
But everytime delivery agent deny to deliver the product. I register complaints in customer support but I never get solution.
Delivery agent always ay Myntra is not giving enough money so he will not deliver my order.
For every product Which I had places he asked me to come 5 km from my address to receive my order.

I just want either remove my pincode availability for product delivery or talk to your delivery agents or myntra should provide them enough money.

I have tried to make a purchase of RS. 2000 from the myntra portal, but I was charged a convenience fee of Rs. 149 because my previous returns were high, I have a Rs. 786 in my myntra credit and if I'm not willing to pay the convenience fee and do not want to purchase anything from the website, there is no option to transfer that amount to the parent bank account. Clearly, Myntra didn't mention anywhere that it will be charging a convenience fee when any product was returned. Secondly, the product was returned not just because of any unnecessary reasons and fault is on Myntra's side too. For an instance, once I have ordered a night suit set and I was supposed to receive both a shirt and a pant, wherein I received just a shirt and not a pant, in such a situation I would obviously return the product and it would be unethical on Myntra's part to levy a convenience fee. There was also an instance, wherein the product I received was completely different from the product that I ordered. I have also spoken with their consumer care personnel several times, but didn't receive any positive response from them. I just want the convenience fee removed on my future purchases or it would be much better if my credit amount can be transferred to my bank account so that I won't be ordering from Myntra anymore.

Hi,
I have just now ordered a dress on myntra but when I see on my orders list its not visible in myntra app and in site also the payment has been successfully completed. Havent recieved any order confirmation mail of order placed successdully.Please check on it since parent has been finished and I couldn't track my order the page is empty.

I ordered forever 21 flats from myntra. I got a message that my order is out for delivery on the 9th of August. But my order was not delivered. Even till 9 pm it was showing not delivered and after that it showed delivered after 9 :30 pm. Its completely the fault of your delivery boy. according to everyone one else in the hostel, he did not deliver any product that day. I got a message from you that Rohit Kumar is liable to deliver the product for me. Its a huge loss for me. The delivery boy is answerable to this. Kindly please help me out in this situation and look into this matter

Myntra Bangalore branch
I applied for data entry work from home. Through Rajiv patil ( +[protected] THERE WAS NO LEGAL CONTRACT.
Initially have only to pay rs. 899 as fees for the job and was informed the payment will be released within 24 hours.
At the time of releasing the payment was informed through mail AS PER THE CONTRACT. ( THERE WAS NO CONTRACT. IF THERE WAS CONTRACT THE COMPANY SHOW THE PROOF OF THE CONTRACT signed by me) from their GST department to pay rs. 8709 /- ( refundable) as GST charges to release the payment. THERE WAS A THREATENING MAIL IF NOT PAID THE PAYMENT WILL BE CANCELLED. So I paid thinking the payment will be released.
After a few minutes received another email from GST department. THERE WAS MISCALCULATION. Will have to pay CGST (refundable). Paid another rs. 8709/- A THREATENING MAIL IF NOT PAID PAYMENT WILL BE NOT BE RELEASED.
Then another email on the same day that PFT charges rs. 17230/- (refundable) for the payment to be released. AGAIN A THREATENING MAIL IF NOT PAID THE PAYMENT WILL NOT BE RELEASED.
The same day another email from GST department to pay NEFT charges of rs. 23, 000/-(refundable) for release of payment as the amount is a big amount. The company purposely kept adding Mony to make nearly lakh of rupees so to pay the NEFT charges.
I refused to pay. AGAIN A THREATENING MAIL IF NOT PAID THE PAYMENT WILL NOT BE RELEASED.
I REFUSED TO PAY.
Then Rajiv Patil told me to send an email to discontinue the work. Then the amount will be refunded in 45 days. I questioned why so then he said or pay the termination fees it will be refunded in 15 days. I told him there was no legal contract so why should I pay the termination fees as there was no legal contract. He replied that "the contract is given when the project is given the second time." ( All the payment transaction to gst department of Myntra in 1 day on 5th July 2022. ( I have all the proofs of the payment transaction done. All the communication with Rajiv patil secured with me. All the communications by Rajiv Patil and GST department. The payment proofs of GST, CGST, PFT made on a single day (5th July 2022) are with me to show as proof. The last message that "the payment will be done on 10th August through (whatsapp by Rajiv Patil was sent on 22nd July 2022.) Have sent so many reminders through mail to Myntra accountant GST department and to CEO of the company but no reply. Till date the payment not released.
At last need your help to receive the payment.
A person sincere with work is cheated like this it’s very SHAMEFUL

On[protected], I had bought a fire boltt smartwatch to gift my sister on Rakshsbandhan throgh Myntra and i had paid the amount of this product before delivery and there, on[protected], my sister got a broken product. I, many times beg to help me to myntra but they all neglected me saying this and that.

I have ordered these sandals and i have complaints so many times about them that are defectective and already used .

I ordered a tshirt under the category "Express delivery". The promise is to deliver the product next day itself. After ordering the date of delivery was showing correct which was 14th August'2022. However now they are saying it is delayed and will be delivered by 21st August'2022 which is unacceptable to me. I ordered it from express delivery section cause I wanted it as soon as possible but now it isn't serving the cause. My question is why the option of Express delivery given when they actually can't stick to their promise. This is a consumer fraud that they are doing.

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, Shoes & Accessories

The issue that I have experienced was: I had ordered Inddus Floral Net Scalloped Edge Kurta Set from Myntra for an amount of Rupees 2992 on 4th August, 2022. The product was delivered to me on 11th August. After placing a return request on 11th Aug, the product was successfully picked up post evaluation at doorstep on 12th August round 1pm. Till late evening of 12th August, the product was displayed as Out For Pickup in Myntra mobile app. After contacting Customer support, I got to know that the Product was been put on hold due to tag missing. I confirmed Myntra that the product was picked up successfully after evaluation and the product tags were intact. However, Myntra has put my product on Return Hold with my amount stuck. Similar issue is observed over other products from this same order id and invoice number - Inddus Kurta Set and Indo era kurta set.

It occurred on: 12/08/2022

I want refund of Rs 2992 + 1627 + 1784 = Rs 6403 ASAP

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Queen Dutta

Order Number:[protected]-1914601
:

Barrackpore

700122

I had ordered Mango Yellow & Pink Floral Print Maxi Dress from Myntra for an amount of Rupees 3594 on 7th August, 2022. The product was delivered to me on 11th August. After placing a return request on 11th Aug, the product was successfully picked up post evaluation at doorstep on 12th August round 1pm. Till late evening of 12th August, the product was displayed as Out For Pickup in Myntra mobile app. After contacting Customer support, I got to know that the Product was been put on hold due to tag missing. I confirmed Myntra that the product was picked up successfully after evaluation and the product tags were intact. However, Myntra is raised an issue an put my product on Return Hold with my amount stuck.

I ordered a Louis Phillipe shirt on Myntra app on 07/8/22 vide captioned order number trusting the brand name and picture of the product as shown. But, what I received is a very poor quality product on 11/8/22 and raised return request on the same date. The item was picked up on 12/8/22 vide return id [protected]. Afterwards, I received an email stating the Return was rejected due to quality issue and they are resending the same item.
But, i dont want the same poor quality item instead i want the paid amount to be refunded to my bank account which I have provided during return.

Hi,

This is Ravi from Visakhapatnam, the issue I was facing was :

I have ordered 2 trousers and 2 jeans from Myntra app on[protected] at around 2 :00 p.m

But the issue was i was just to login before making an order and i was done with payment through Zest money app and the payment was successful
So after payment the app asked me about the login details and just logged in with my phone number and then I linked my Google account with the phone number in the Myntra app

Then I got a pop up showing you are not authorised to see this order

I have just open the orders in myntra app
I was unable to see the orders i have placed and the amount was debited through Zest money

So here is the Transaction ID and the order ID given by the zest money customer support

Transaction ID: [protected]A
Order ID. :[protected]

These are the ID they have provided me

So please kindly give a confirmation that the order was placed successfully or else it was not placed. If the order was not placed please send me the confirmation mail to my mail i.e. [protected]@gmail.com.

So that I can request the zest money to cancel the transaction.

Kindly please assist me and resolve my problem as soon as possible

The details asked through the ticket was : IN[protected]

Thanking you
Ravi kumar

Hi I'm Ankita and I have a complaint regarding an online company Myntra. I made a purchase of a 3 pc Blackberry suit from their site and instead of the suit I ordered I received trouser which is different. I raised the grievance the same day the product is delivered. I am being informed that after conducting a thorough investigation and review of the claim, they have found that the correct product was delivered. I asked them for the investigations proof but they denied me of that saying it's internal. I have not received the product I ordered, that is the case. For processing related part, it is Myntra responsibility and they are out with an apology. It is worth Rs. 7500.