Myntra.com Complaints & Reviews

I had purchased a shaver from Myntra around a month ago, It was a defective piece and I tried to return it but they said it's non returnable product. While purchasing the product this was never mentioned, instead it was mentioned as "Hassel free 15 days return". They are now not ready to take it back either.

Date: 3rd of August
Mobile Number:[protected]
Name: Shivani Jhanwar

I was expected to get refund for my order named as "Hydes and Hues Men Black Solid Formal Loafers" which I order on 28 July 2022 and cancelled it on 3rd of August 2022. I have not received my refund yet.

If Myntra have process my refund then I need the debit bank statement so that I can share that with my Bank.

I ordered 4 jeans. 2 got delivered but 2 of those got cancelled by myntra itself without my permission

I've ordered two guess wallet worth of 11600. Package was tore and was sticked with a cello tape. When I saw the parcel it was torn from
one side and was sealed with white tape.
When I opened the parcel one item was missing from my parcel. Only one item was there another was missing inside. Immediately I called to the delivery person he has not pick up my calls then same day aftn I called to customer person they told me to wait till Sep 1st 2022 then before a day I got a message like my pblm has been resolved and they have closed my issue. Immediately I called them they told of reinvestigating but after reading all reviews of missing product I don't have a hope I'll get my refund or missing product back. I need to take this issue with a higher priority to take to consumer court. Can anyone help me with my issue?

Hey Team,

I wanted to raise a complaint against Myntra team as they have cancelled my 5 orders from their end. It was 4 Levi's jeans and 1 Levi's t-shirt.
I have been talking to the customer care of Myntra and they're just saying it's because of their technical glitch and making fool of customers.
I want the same product for same price but they have given the me 300 points instead of order value of approx Rs. 10000.

I want to put up a complaint against the Myntra, either need all the products I've ordered or the total product amount.

I ordered a shirt from Myntra but it was not the actual shirt so I am request to return it back but I haven't received my payment yet kindly I want can't want my payment backIn my bank account

Order I'd 121229921616367795701
Rejistered no. [protected]
Product asisc shoes
Email- [protected]@gmail.com

— Unreasonable deactivation of myntra account
Kavindra
from gwalior MadhYa pradesh

August 23, 2022

I have a Myntra account which I use regularly. One day, I tried logging in to my account and found an error that "this account does not exist" which was active a few days back as I had made an online purchase. I contacted customer care who registered a complaint. Then I get a mail saying I have violated fair usage policy. (Attached screenshot). I again contacted the customer care asking them to specify the exact reason. But they did not specify and instead told me that I will get a call back from their senior executive. The call never came. I again contacted customer care a few days later. That time the customer care executive told that the account has been deactivated for security reasons and again not giving the specifics. After all this they still send me promotional and marketing messages on my registered mobile number. I asked them to send me my account transaction history & myntra credit ledger and asked them to return pickup product nd transfer my funds back to my bank account. They till now have'nt taken any action on this.

I order 5 Jeans and 1 Shirt from Levis Branding. Some of the order were 2 day deliveries but just a day before delivery they cancelled my order on their own saying that it was out of stock! But when i checked it, and it was AVAILABLE at much higher price. Why Myntra is scheming in such a way? In fact I’m an Insider member! I am totally disappointed in Myntra Service towards its customers! Also i am not able to connect to their executive personnels! This is totally unacceptable.

I have purchased a product from myntra when I receive the product it was small I try to exchange the product they were telling like it's non returnable product, I contact with customer care they were no reponding properly and their behaviour was also not acceptable for me. There were not mentioned as non exchangable in the product details.

Hello myntra
I am your oldest consumer and you can check all my old orders.
I was having a faith of having best relation between your company and a customer
But it is very sad to say that from past 1 month I am trying for a replacement of my order which I ordered from myntra itself
I ordered a pair of shoes but one of them got torn off within a week so i want to replace it but none of them is listening to my concern and calling in return

Please help me asap

I ordered pair of Jean of here&now brand on 29th August 2022. Delivery boy didn't inform me about parcel delivery time that when he did so. I wasn't aware of my parcel as I didn't get any call from agent end. At evening, I called him then he talked like nonsense, said what if I didn't inform you, go and take your order, I put that somewhere. Is there no sense to talk to customers. Absolutely Shameful act by myntra. Shut down your operations ASAP, no wonder companies like these disappear like fart in the air.

Recently I ordered Dress Berry Women Mauve Woven Design Slip-On Sneakers from the Myntra app with tracking no. ML[protected]. I liked the shoes but due to size issues, I decided to put them in exchange. The first-time exchange took place without any problems (As it came with the price tag but the second time, they declined the exchange and put my shoes on hold saying that the price tag was missing.

I obviously can't create the...

Complaint ID - IN[protected]

I have raised 2 return requests, one for dress and one for earring. courier person came for pickup and only asked for dress.when I enquired about earring he said he does not have any such pickup information.I told him this is happening every single time with jewellery return.Courier guy said he does not have any such pick up detail and later I got "return onhold " message .
What is wrong with Myntra, This issue is happening again and again. How you got to know that the product is damaged without coming for pick up and moreover the product is not at all damaged and in good condition.
Pathetic service.Highly dissapointed.I immediately called customer care and asked them to connect me to courier person but they did not do that.New scheme of Myntra for making easy money from customers.shameless

Until some days ago myntra used to deliver in the pin code area 797106 but now it suddenly stopped. Please start delivery there again as my college comes under the area and I think lot of people are in the same situation as I’m.

MYNP[protected] not delivered at promised date after giving assurance that it would be delivered at promised date. So bad service from
Ekart and Myntra.

I ordered sliders of ₹1516 from myntra i rcvd diff product when i return this product i didn't rcvd my refund in my bank acc from myntra and myntra is telling mu refund is proceeded but my bank is denying it all ... big fraud done by myntra wd customers

On the 9th of April, Myntra apparently initiated a refund of amount 749 rupees for a returned pair of shoes but I have not received the amount on my side. I paid via Paytm wallet, and have checked my bank transactions as well, the refund hasn't been processed on my side in either of them.

Myntra claims it's with Paytm and has given me a reference number for the apparent refund. I don't know how to proceed further to get my money back. I've already tried contacting Myntra multiple times saying I have checked my transactions and yet not been refunded.

Order ID[protected]-9692803 wrong shirts received(all shirts is pickup but refund not received)
order date 8 August 2022
Delivery date 10 August 2022
Pickup date 17 August 2022

Wrong shirts received I order Raymond brand but highlander brand all 6
shirts delivered mytra 1 packet delivered of 6 shirts

Tracking Id :

ML[protected]

Return is already pickup but refund not received all return Id mentioned in
this email

Return Id

[protected] 1554.26

Return Id

[protected] 1150.85

Return Id

[protected]. 1300.72

Return Id

[protected]. 1450.59

Return Id

[protected]. 1507.13

Return Id

[protected] 1239.45

So please give my refund *8203.00*

+[protected] and this mobile number your team provided for pickup
+[protected] and this mobile number of Myntra also

All returns is pickup already this all number is courier services of Myntra which pickup packet of return but when I call to Myntra he said no one picked up I want high complaint all number I provided in this mail is all Myntra delivery boy mobile numbers
[protected],
secound number [protected]
This boy is pickup all shirts 17 August 2022 time 5 pm evening but this boy
not call me he come to shop and pickup packet 17 August 2022

I earned Harden money but Myntra does not give my refund back / my shirts back I want my Raymond company shirts/ my refund back to me

I brought product of sweater in myntra but product as on time but one swtaer is colour is fade and mismatch so I return the product but delivery agent collect all three Product he know which detail of return but he collect all three product almost three days completed still now he not return that swaeter 2 nos very worst service my number [protected] myntra pls take action against that I also inform that person 3 times in day still now he not return

I've placed an order recieved it on 23rd and it was a used + damaged+ wrong product and then I've contacted customer care and placed for return next day delivery boy came and didn't picked up the order and now it's been 6 days my order has not been picked up yet . Daily I'm getting the message that my order will be picked up today bt then they cancel it and when I've contacted them by the number given by Myntra then the said they'll not come to pick my product. I've complained so many times but they're not giving any solution just extending by days and I'm just waiting. I'm a student I've bought it with my savings and neither they're picking nor refunding