Myntra.com Complaints & Reviews

I order a pair of slippers and wrong product was received and they deactivated my Id -[protected] without any reason

Incomplete order delivered on Oct 22. Return request raised on Oct 22. Still no action taken. Twice the return request status changed to "pickup failed" without any contact from Myntra. I have called customer helpline thrice and still no resolution. I have been charged for the product and the received product does not have the promised quantity. Instead of 2 quantities, I only received 1 quantity and already paid for 2 quantities.

I am tracking a item for so long but it is out of stock since last year.

Sir/ma'am,
I ordered a product on 25th October on myntra but since due to product issue, I requested for return and I also reviewed it on the website regarding the product but I couldn't post any review regarding the product and since its an issue with the product they reject and disregard my review. Therefore,
I want to raise an issue with myntra that the service provided by them has been not nice and trustworthy to the customers.
Order ID # 1218590 [protected]
Placed on 25 October 2022.
Please make sure this issue don't affect other customers too.
Thank you.

I ordered a denim jacket from Myntra and got delivered on 03/11/2022 but I don't like it so on the same day i requested for returning the item and get pickup massage for the next day that is 04/11/2022 and I got massage from ekart logistics that pickup is completed but after that I got massage from Myntra that my pick request is cancelled and the return request section got disappeared and there is only written my order is delivered so i contact to Myntra i gave them the details so they registered my complaint but no further action is taken even though I provide them the massage screen shot I am a student i don't earn money so 1.5k rupees is not something i can forget about and now I hate Myntra i decided not to buy anything from them on future

I loved a dress and bought it from Myntra. It was Loose for me, so I thought of exchange and get the Medium size one. But the medium size is unavailable. They are now not accepting either return or exchange. I contacted the help center and they are helpless in this. If it restocks then only they will exchange itseems. If not restocked, they just atleast accept return. This is not fair. Our money matters too. They failed to handle this kind of situation. I need value for my money too. Either exchange with my necessary size or allow return. If not both, then it’s a serious problem.

I recieved a product but the size is to small that's why i return the product the delivery agent check it properly and take product with him.. and second day they reject the product by saying that product tag is missing or damage .. or i really don't know from where it is damaged and the product is reshipped to me today i check it properly yeah it's really damage so please i don't what happening ... Resolve my problem i beg from u

I ordered a shirt from myntra or i have a size fit issue so i return the product and delivery agent check it carefully .. but now myntra refused to take my product by saying it is damaged.. I sent a shirt which i recieved as same as they deliver to me...
Myntra refused to accept my product and does not make any return for that ..
Please help me ..

Maine 19 oct ko shoes order kiye the they delivered on 21st oct. in evening on the very next day i put a return but.rill now they not resolved my issue.becauce of size & fit husband the shoes not perfect to my husband.Thats why i have to retured it.but they not returned yet.quality issue bol k rehect kiya unki tarf s ak baar aaya koi pick up k liye &they rejected and said.talk to the customer care..so many times i called customer care but they not resolved my issue.plese pick up the shoes and give my refund back

I had ordered a dress (JC Collection Blue Midi Dress) on Myntra on 20 Sep, 2022. I received this dress on 16 Oct, 2022. As the dress was not fitting due to small size, I filed a return request of the product on the same day. I received the company message that request has been received and to handover the product to the pickup agent. However when I checked again to check the status of return I found that company had put the product return on hold on the same day indicating quality issue even when no one had come to pick up the product. Then company cancelled the return request. I again raised the request for return and even talked to customer care. But they deleted all the communication from portal and now it is showing as product delivered.

Hence I am approaching you to resolve the matter and help us in returning the product and get the money refunded. I have attached the copies of bill of the product and all the communication.

Please look into the matter at the earliest. I shall be very thankful to you. Thanks Puneet

I ordered two Bombay Dyeing Towels from Myntra. The Lime green colour towel got unravelled and a hole developed in one wash, despite following Wash Care instructions of the product. When I complained to Myntra, they responded that Bombay Dyeing is a trusted company, their products are of good quality and Myntra's does not ibelieve that it was a defective product.
Obviously, despite sending photographs, they believe the supplier rather than the customer. This upsets customers and hence I checked my ordering history with Myntra and other online vendors like Amazon, Nyka, Tata Neu, and Flipkart. I found that products supplied to me by Myntra had the maximum number of complaints.
Hence I am delisting Myntra from my list of approved vendors as quality of Products supplied by them are of suspect quality. Their customer complaints resolution is unprofessional and they seem to be in a habit of defrauding unsuspecting customers.
Myntra Order No:[protected]-8585203, Invoice date 04 October 2022. Invoice No. 10823PM[protected]. Invoice and shipping from Parnami Textiles, D-64, Ist Floor, Govind Marg, Adarsha Nagar, Jaipur, 3022004.
Delivery Date 08 October.

I ordered one gerua kurta but at the time of delivery I was not in city and now they are not refunding not cancel order pls five my refund

I want to exchange my product because of size issue but my delivery status didn’t get updated yet

On Oct 20th, 2022, I placed an order amounting to INR 5, 182 with Myntra. Myntra confirmed my order and even assigned tentative delivery dates. However, a few days later, my order was cancelled without notice.

Not Myntra is claiming that the payment was never received and that the order was never confirmed. The payment gateway used by PayU and there has been a clear miscommunication with regards to payment.

My bank has confirmed the amount being debited, but Myntra is refusing to accept any involvement.

I had placed return request in myntra with reason that product looks old and used, after that pickup boy picked up product after properly cheking it, then i got msg that product is on hold bcz tags are missing and now i got msg return request declined, even though tags was intact at time of pickup then only pickup boy picked it up, generally pickup boy refused to pickup if anything is missing, i dont know what toh do, bcz i havent used the product as i had received it in defective condition only

My order is showing delivered but I didn’t received the product. When I talked to customer executive he provided me with 5 days clause of their policy.

Orderid: 1218221 [protected]

My ask from them was to check with their delivery agent ad I was not able to contact him but they are not bothered at all.

Thanks myntra atleast now I know Where I get AMOZONing experience for my future online shopping

PS: Due to some personal emergency I need to go out of station and I was not at my home. How could they deliver the order without taking consent from me.

Product Details
I have raised the Pickup for three products which are as follows.
Product 1 - INDYA Women Maroon Solid Straight Palazzos
Product 2- Vishudh Turquoise Blue & Off White Foil Print Ready to Wear Lehenga & Blouse With Dupatta
Product 3- YouBella Red Gold-Plated Contemporary Studs
The order Is of all the product is same which is Order ID # 1217868 [protected] registered with mobile number [protected].

I tried out the products, but due to fitting issues, I decided to return them. I requested the return on that very day. I remember not misplacing any tags or anything that came with the product also, the product was unused. The pick-up was due the next day but the pickup agent didn't come to my place nor he called me and updated the wrong reason that he didn't pick up the product as two of them which were Indya and You bella were used and the for Vasudha brand tags were missing. After tha message was sent on my mobile saying that my return request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "price tag was missing" for one and for other two the products are used as I mentioned above. Now why would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

Also, I tried contacting Myntra support several times but no resolution was provided from there end and they mentioned that your claim for return is declined for all three products hence we can't return your product.
If required I am ready to share Images of all the product for reference to prove that products are unused and intact with all brand packaging and brand tags.
Kindly help me to resolve this.

Thanks and Regards

My return has been rejected even after having product was unused with proper packaging & price tag, all stuffs checked by delivery executive before pick up. Now when pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".I called up the customer care and they informed me that the courier guy said that the "price tag was missing, whereas i showed the tags and packet everything was intact at time of pickup, delivery guy checked the product in front of me, checked the tags seal and everything & approved in front of me, so where is the catch here? Why pickup is successful then?
Now @myntra is neither giving me resolution nor providing me refund. It's pathetic.

Ordered 4 items of bath and body works from Myntra.They delivered 3 items on 1st Oct and 1 item status was showing pending delivery. I checked on 3rd Oct and status of pending item was changed to Deliver but I was not. I raised the concern immediately on 3rd Oct.
They created an issue# IN[protected] and ensured me they will look into it. I checked a couple of days later in app they marked that issue as resolved, saying they checked with a logistic team and they confirmed order has been delivered.
Since then I have been following up with them, but no luck.

I had ordered suit from Kalini brand from Myntra. It arrived early . I tried the suit out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was successful. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "price tag was missing". Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.