Myntra.com Complaints & Reviews

This is with regards to my complaint about not
receiving the complete product "DressBerry Purple Textured Sling Bag" pertaining to the order number 120551999743659842701.

I have also submitted complaint at customer care with complaint number IN[protected] but my query is not getting resolved. They are just replying back with same comments and closing my ticket which does not solve my issue.

Please find attached invoice of the product I haven't received and help with the resolution ASAP.

I ordered a product on Myntra
Order ID # 1206543 [protected] and paid online .the delivery status showing delivered but I didn't get any delivery, i also asked my neighbour if they recieved it but they didn't.
I want my refund immediately!!! This is total fraud first taking money and then not delivering the product???

Hello, my name is Anmol I have had ordered
two pairs of jeans from Myntra that got delivered on 10th of June 2022 but then I found that the size was not correct so I placed a return request on the app and the app says that the return will be attempted within 7 working days.
Now on the very next day that is on 11th june a guy came at the return address and said that he was from myntra and came here to collect return from Anmol Saxena.
So I gave those jeans to him and he left. Now 2 hours later one more guy came for the same pickup, I told him that the order was already picked up. He told me that I was assigned to pick your return,
So I called the customer care they said they had no clue about this and they cannot help me in any way as the return was not attempted.
This happened because there was not any confirmation or OTP system so that we would know if the pickup boy was actually the pickup boy or is it a fraud.
I want to raise complaint against myntra because it was their fault not confirming the customer.
What would be the fault of customer if someone will come at the door and claim that he is from myntra then how will the customer is supposed to confirm that he is not lying.
I lost my money here and also those clothes.

I want to buy a crocs shoes from Myntra. Iam a new customer. Today you have offers, so iam ordering my product but my products both are not having my size. Because the size was completed. So plz refill the sized stock. So many are waiting for production but some are out of stock and some are size problem...so plz kindly look into it.

My size is 11(uk)
Product number 1 code : 12408138
Product number 2 code : 11620424

I had ordered 3 track pants, 2 by adidas (around Rs.5k each) and 1 by nike (almost Rs.3k). The pick up agent accepted the products (proof that they were in good condition) however I later got a notification saying that the quality check has failed. The Nike tracks have come back to me and I called the customer service and even spoke to the supervisor for more than an hour but they are saying that nothing can be done now as return has been declined due to product being used. However I returned the product as is with all tags attached. Spent more than 3 hours on its customer care but every time they keep repeating that the claim has been declined. Please help me I’m helpless at the moment.

I have ordered shoes .due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was not done . After that i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

I bought shoes from myntra but their is size issue i placed return immediately but next day they kept quality check is failed but no one is came to see and all tags and all are to that shoes only nothing gonna miss but why these guys are not returning my money . I need my money

Please restore delivery to 788931

I have purchased Calvin Klein jeans from myntra but i got wrong pattern received when i compaint to customer support services on myntra for return but they rejected my return

I had ordered a Women's Giordano Watch from Myntra, instead received a baby frock. I initiated the return request, which was first accepted. Then, the delivery agent refused to pick up the order. After which my return request was denied.
The Customer service now informs me that they have denied my return request.
This is unacceptable and I need assistance on the same. The watch cost quite a lot.

I dont understand why Myntra put discounts when later on they have to cancel all orders.
I placed 3 orders on sale yesterday and all are cancelled and now available on Mrp.
This should not be a way to write to client due to unforeseen circumstances we are cancelling your order.

I have complaind to myntra it advised its bikny and bra models in the study website like geekstogeek it mostly distract the students I requested to pleace don’t advertise this types of product in that website where all student refers many time for study perpous

I ordered a u s polo shirt whose order id is 205811 [protected] amd registered mobile number is [protected] and when i opened the package what i saw was wring product ... I saw a blue check shirt of totally different brand and design .. i complaint about it to Myntra . They made 6 pickup but every time my pick up is failed because pick up agent refused to accept despite having approval from myntra .. plz help me with refund . I cannot afford this loss

My two complaints were closed without resolution. Products are not delivered yet and I have not received a refund. The third time I am raising a complaint and the system is not accepting it or are open the previous complaint. I am calling your cust care and no response there too.

Ordered 6 items and received only 2 of them rest is missing. And not giving reply of mail and even customer care not resolve this issue.

I purchased a leather belt o[censored]CB for 819 rs from Myntra. Due to size issue, I ordered an exchange and everything was smooth. After 4 to 5 days I received the exchange product which was a Louis Philippe belt. I paid an additional 80Rs to compensate the excess price. But this product was delivered in bad conditions. The belt was folded and stuffed inside a cardboard box of Myntra. The item seems to have wrinkles in the buckling hole area and I suspect that the item was an old and used one. Also there were no holes in the belt to fit my size. I even ran behind the delivery man to ask him whether he can take it back as the next week I will be out of town. Anyways, I ordered a return and refund. But I received messages that the return is declined as the price tag is missing. I am 100 percent sure that the price tag was intact and the product was in the original delivery condition. Now they are returning this product and my communications with the support people are not being dealt properly. I am a person who earns in 6 digit salary and do not have to fraud. I also knows the return policies. The price tag is lost somewhere during transit by the delivery agent and Myntra is not even communicating with me to understand the issue. They are closing my tickets and not even escalating. They are also rejecting my review on the product. Even though not properly visible, I have a photo of this used item with a part of the tag visible. Either this is a mistake from the pickup agent or a fraud which Myntra is not attending. Anyway Myntra will be reshipping the product and I have decided to question the delivery agent if I also found the tag missing. Please launch an investigation on the same and attend my issue. I will have to move legally if not attended. You can reach me at [protected]@gmail.com if you want to collect the details. They can verify my credibility and look into the issue as I too agree that there are online fraudsters who use and return products without causes.

I had ordered 2 Benetton slippers one amount 625 and the other for 584
I got delivered a cartly London slipper for 1213. After requesting for a return with the picture send on the Myntra app rhe delivery agent was assigned and he asked for 2 slipper where as I had only received one worth my total amount that was 1213 so he took that and has initiated amount to be refunded 625, please help me get my remaining amount back I’m attaching the receipt and pics below

Hi,
I had placed an order for Antheaa Green Accordion Pleasted A- Line Top (XXL) for a price of Rs.769 from myntra app (Order ID # 1205009 [protected]). When delivered, the agent collected Rs 1013 through a scanner. Order was collected by my flatmate as I was in a call, so he paid through my phone. Also, as he was not aware about the amount to pay he did not raise an objection to the agent. Its when I was free I realised that extra amount has been paid.

I then reached myntra CC and explained the situation, as I had 2 complaints regarding same order- they messed up. Firstly, they placed a return request for me, when I wanted an exchange. I had to cancel the return through the app and get the prod exchanged first.

Once I was through with the exchange and satisfied with the product I had received after exhange, I have since been reaching out to Myntra CC and they keep on cancelling my request w/o even understanding the entire matter.

I have all the proofs that shows the extra money was paid by me through scaning a QR. Msg from my bank tells me that the money went to Myntra,

Its been weeks if not a full month of chasing this team. All I want is a refund do the extra amount charged (which is Rs.254). Is it too much for the company to understand?

My contact no. is [protected]
Email id- anji9.[protected]@gmail.com

I have ordered 'Indo Era
Women Yellow Ethnic Motifs Printed Kurta with Palazzos & Dupatta' from myntra and i got poor quality product so i have requested for return and handed over to Xpress bees courier agent.
Product got picked up and i didn't get refund yet and when i contacting myntra they are saying product didn't pickup which is lie and they are not ready assist me on this.

daily contacting them and simply the passing the time.
I have shared the info along with screenshots messages and agent mobile number as well but they are not ready to get the detail and assist.

its cost around 2200.

I have ordered 5 T shirt from Myntra.com and on 27th/May the packet was received at 4.05 Pm and it was opened at 4.14 Pm .
The packet only contain 2 T shirt and the complaint of the same was lodged on 4.15 pm .
Since then i have following the company now and then and they are not looking at my complaint and have closed the same informing lack of evidence .
This is completely unacceptable and i have been cheated by the company .
None of the senior is ready to attend the call despite holding call for several minutes .