Myntra.com Complaints & Reviews

I had ordered 2 Benetton slippers one amount 625 and the other for 584
I got delivered a cartly London slipper for 1213. After requesting for a return with the picture send on the Myntra app rhe delivery agent was assigned and he asked for 2 slipper where as I had only received one worth my total amount that was 1213 so he took that and has initiated amount to be refunded 625, please help me get my remaining amount back I’m attaching the receipt and pics below

Hi,
I had placed an order for Antheaa Green Accordion Pleasted A- Line Top (XXL) for a price of Rs.769 from myntra app (Order ID # 1205009 [protected]). When delivered, the agent collected Rs 1013 through a scanner. Order was collected by my flatmate as I was in a call, so he paid through my phone. Also, as he was not aware about the amount to pay he did not raise an objection to the agent. Its when I was free I realised that extra amount has been paid.

I then reached myntra CC and explained the situation, as I had 2 complaints regarding same order- they messed up. Firstly, they placed a return request for me, when I wanted an exchange. I had to cancel the return through the app and get the prod exchanged first.

Once I was through with the exchange and satisfied with the product I had received after exhange, I have since been reaching out to Myntra CC and they keep on cancelling my request w/o even understanding the entire matter.

I have all the proofs that shows the extra money was paid by me through scaning a QR. Msg from my bank tells me that the money went to Myntra,

Its been weeks if not a full month of chasing this team. All I want is a refund do the extra amount charged (which is Rs.254). Is it too much for the company to understand?

My contact no. is [protected]
Email id- anji9.[protected]@gmail.com

I have ordered 'Indo Era
Women Yellow Ethnic Motifs Printed Kurta with Palazzos & Dupatta' from myntra and i got poor quality product so i have requested for return and handed over to Xpress bees courier agent.
Product got picked up and i didn't get refund yet and when i contacting myntra they are saying product didn't pickup which is lie and they are not ready assist me on this.

daily contacting them and simply the passing the time.
I have shared the info along with screenshots messages and agent mobile number as well but they are not ready to get the detail and assist.

its cost around 2200.

I have ordered 5 T shirt from Myntra.com and on 27th/May the packet was received at 4.05 Pm and it was opened at 4.14 Pm .
The packet only contain 2 T shirt and the complaint of the same was lodged on 4.15 pm .
Since then i have following the company now and then and they are not looking at my complaint and have closed the same informing lack of evidence .
This is completely unacceptable and i have been cheated by the company .
None of the senior is ready to attend the call despite holding call for several minutes .

I ordered a tommy hilfiger watch worth Rupees 14 thousand from myntra. On receiving I found that there is a bit difference in the design of the dial as compare to the actual image of the product. So the same day I requested for a return, another day the courier boy came and refused to accept my return saying i can't receive this, i sm putting your return on hold and you've to talk to customer executives regarding this, if they'll approve then only I'll be able to take this back. From that same day my return was put on hold. Then i am continuously messaging myntra about the update of my issue but the only thing that i am getting in revert is we'll update you in 24 hours or 48 hour's. A week is about to pass hearing the same thing again and again. Then today I called the customer care again and tell him the same thing so he asked me to wait for 2 minutes untill he's checking the update on my account, than the call remains on hold for about 23 min and then without letting me know anything he cut off the call. This is myntra really disappointing and disgusting behaviour from the entire team of myntra. From last 5 days they're just manipulating me and mentally harassing me. We also earn, like you do, our money is not waste of garbage. I am raising my voice again and again you can't just let my 14 thousand waste like this. I am lawyer i will fight till the end. If you don't listen to me I've many more options.

Product 17740228 is out of stock since a very long time.

I ordered two products from myntra for my closed one for which I opted for gift wrapping option in which a note was also included and I was charged Rs25 which was debited.But my package was not gift wrapped at the time of delivery.It was disappointing from such a trusted brand.Now I want my refund of Rs25....

I placed an order with Order ID # 1204590 [protected].
on 16th May and the order was supposed to be delivered on 26th May 2022. On the same day got message that order is delayed by few more days while on app it shows order cancelled.
Till date I have tried contacting Myntra customer care multiple times, Sindhiya and Syed have mentioned they will get back but no help.
After last complaint got call from case manager Aparna and she commited to resolve the issue in 48 hours. It's been 3 days on June 4 2022 and till date neither I have recieved my order nor its cancelled.

They are neither cancelling the order nor providing any refund.
Pathetic customer support and service by Myntra

I ordered a top from myntra but it didn't come as expected so I returned it. But today I got the message that my return request was denied because the quality check of the product failed. All the tags, bills were intact and I didn't even wear that tòp. Please look into the matter because I can't wear that top and so I want my money back.

My order is delayed from one month and they are not letting me even cancel the order.
My money is stuck with the company for a month without any explanation. They have ensured I can't reach to anyone to senior management -- all case managers ask 48hrs each from last 30 days

I am not able to reach their supervisor - they blatantly have said - "We are the end point - we won't compensate you or can't return your money". No body sends any email as it can be tracked back,

It's approximately 4 times I received a msg from Myntra that the delivery agent is out for delivery but after sometime I receive a msg again daily that the delivery is failed. When will my order reach to me...Is this good to send a msg daily that the delivery agent is out for delivery and then the delivery is failed without calling me...Poor performance by Myntra...I didn't expect this from Myntra...so poor

I’ve ordered daniel wellington watch from MYNTRA and returned it due to fitting issues…all the price tags were intact and the product is in good condition.
Return was kept on hold saying they received a damaged product which is untrue.

Order ID # 1204843
[protected]

I was told to wait till 30th May for an update. It’s not a small amount, I’ve saved it and bought from pocket money.

I’ve complained a couple of days ago via their Instagram account and got immediate response from the escalation desk.

BUT the issue hasn’t been solved. They told that the quality check has failed due to product not being in a working condition, which is absolutely false!!! The return was placed on THE SAME DAY how can it be true!

How will I be responsible if the product gets damaged on its way!

As already told it’s not a small amount, what should I do now with the product that will be re-shipped!! I want my refund back!

Also my mails shows return is re-shipped on 25th May but the return got rejected on 1st june! How can MYNTRA justify this (will attach the proofs)

I was told that the item has re-shipped to me! What should I do now?

Will I be able to re return it?!
How can it not be in working condition if the return was placed on the same day and pickup was done immediately the day after?!

I humbly request for justice in my issue and get my refund back

I ordered a product o[censored] s polo shirt and it was delivered to me on 2 nd june and when I opened the package i got wrong shirt and shirt was of different brand but mrp and brand tags are o[censored] s polo and i shared the images with customer service and requested for return and they approved the return and pick up is scheduled for 3rd june but pick up agent refused to take pick up amd said it was of different brand thats why he will not take and i make him understand that this is only the issue that i received wrong product then he started misbehaving with me then i said ohk i will talk to costomer support and myntra is not listening .. plz refund me my money .i cannot afford this loss .. registered mobile number is [protected] and Order ID is 1205811 [protected]

The Myntra team delivered damaged and Defective product and telling to contact Realme but Realme is telling as you have ordered from Myntra you need to contact but both teams were escaping from the issue.

I am Sangeetha. The following refunds of ₹2231, ₹1399, ₹2771, ₹1793, ₹2699, ₹2479 from Myntra have not been credited to my account though they are showing that the refunds have been successfully processed on May 12, 2022 and should have been credited by now since ten days have already passed. The order ID is # 1202228 [protected]. The RRN numbers that are mentioned in the mail are [protected], [protected], [protected], [protected], [protected] and [protected]. And the reference numbers given are IXGAZPILD6, IXGAZPIAQ0, IXGAZPIEE5, IXGAZPIUI2, IXGAZPIGV4 and IXGAZPHZD0 respectively. I have already contacted the bank and they asked to follow up with Myntra.
The screenshots have been attached as proof. Please help in getting the refund as it's more than the time alloted for the money to be credited.
Thank you.

I was order Kurta from Myntra. Due to size issue as per the given policy, i earlier request for the return the product when pick-up master visit my location i was not yet home my mother return the kurta but due to tagged remove from the kurta shipmaster not returning the product and putted the return request on hold. But I have available orginal tagged and i am not using the product. And now i am trying many times to call Myntra but no resolution from Myntra team

I ordered a kurta set on May 8th and it has to be delivered by 23rd but it is not. When l am contacting their support team, they are asking me to wait for few more day. I am not able cancel the order nor even they are cancelling the order from their end. Till today they are repeating same thing, wait for few more days, we are trying to resolve ur issue. Never expected this kind of service from Myntra. They don't even have the track of the order or proper information.

First of all I ordered one necklace set but due to some reason I cancelled that order. My cancellation was not approved. They delivered that necklace and they are not showing return/refund options.

"BUYERS BEWARE"

MYNTRA SELLING FAKE PRODUCT

I raised the transaction on 24th Apr (for Nautica Women Beige Solid Leather Penny Loafer Shoes - NAUTCASH[protected], Received on 25th Apr and on the same day raised request for return because it was a used product and doesn't look like Nautica. Next day pick up boy refused to take the product stating it is a used product. While cleaning the dirt send by Myntra in the...

I ordered some products but this product is not comfortable, so I want to exchange this product with same address, where was delivered but here writing me that exchange delivery to this address not supported.
Order ID # 1205470 [protected]