Myntra.com Complaints & Reviews

Regarding MYNTRA product "LC Waikiki Women White & Beige Striped Boxy Pure Cotton Casual Shirt" pertaining to the order number[protected]-8540803.
I had returned the product after one day of delivery on July 8 th itself and the refund was initiated on same day on orders page.
When I didn't get any refund even after 10 days, on 18 th july 2022, the max time limit which myntra asks customer to wait for refund completion, I got in touch with them via email, chat and phone.
They said they are initiating refund on 18 th july itself and had no explanation as to why it was not done until then. As I didn't get any updates or refund even after one week, I got in touch with them on 25 th july and 26 th july to remind them about my refund.
This time they told me to wait and said they have initiated, there's nothing more to be done. I said same answer was given many days back but no money was returned.
For this they blocked me from writing anymore to them. So I reached out to them via phone and they said they can givevany update only by august 5 th..
They are refusing to comment on why my refund has not come to account simply asking me to wait.
Each time they are extending date by which they should return money and trying to block my access to reach out to them to raise a complaint also.
This amount of rs 1299 has been initiated by myntra 3 weeks ago and they have no idea why the refund has not taken place and also say they have no reference number of bank since refund has not been done by them.
Pls look into this and help me sort this out. Customer care at myntra has not helped out at all...

I have a ordered a product form myntra and the product was delivered at my doorstep and I want to return that product. And for no reason they are not returning my product. It’s showing that my address is not eligible for return. How can it be? When the same product was delivered on my address and now it’s not eligible for pickup? Please help me regarding this.

I have placed an order of a Allen Solly Women Yellow PU Structured Sling Bag Size: One size on 14th July 2022 through Myntra app from my phone. It was expected to be delivered by 22nd July, but the delivery was delayed and till date I have not recieved my product. I have made many complaints on the app, website and also on customer care, but no response. Please look into this matter. Order ID # 1209692 [protected].

Any type of problem such as payment refund products exchange call our helpline desk [protected]

I placed an order on Myntra right now i.e on 27 July, 2022. Total amount of rs 1857 has been deducted from my account but it is showing no order in order section which means my order didn't got placed. What kind of fraud it is by Myntra. I want my money back. Highly disappointed.

The delivery boy of malout city refused to deliver my order on my given address and the behaviour of the delivery boy on phone call was not appropriate.I collected my order 6 km away from my given address.Below is the picture uploaded by me from where i collected my parcel. The location in the picture was 6 km away from my given addrress while placing my order

Sir / ma'am,
My product with Order ID # 1208370 [protected] is returned due to size issue and I have already returned the product and I have recieved the message regarding the refund but till now as of late the amount has not been transferred back to my account. Its been many weeks now. I have contacted the myntra customer services but its all in vain. Pleas help me with the issue and kindly resolve it .
Thank you
My contact details: imchen.[protected]@gmail.com

I ordered a jean from my registered mobile number [protected], the delivery agent came and called from somewhere and asked where to come.I mentioned the location at around night after 10 and that guy registered after sometime at 11 registered that it was delivered and i never recieved it. I registered a complaint having faith on your company and apparently your haven't made a proper verdict and said I received the product and that too by otp based delivery. But your escalation supervisor said it was an non otp based delivery and you closed case stating i said otp and recieved. i have all the recordings with your company and what is it about has been attached either take an action and also compensate me for wasting my time and energy for nine days . I tried contacting the customer care they cut calls and no responses are right. I have all the proof of their call recordings I am not able to attach and if necessary incan provide

Myntra has been such a problematic one when it comes to customer service. No response. I raised a complaint a month back..someone came in contact but they say they cannot transfer to SBI account. I really dont understand whenever I returned a product they were able to transfer to SBI when not now. I also gave them an option to give Myntra credit but no response at all. I am really pissed of with them. I hope someone will quickly do the need full action

I have complaint related to my boat earphone which I have bought last month now it is not working and there is one year warranty

Today on 23rd of july, 2022, I ordered FREAKINS
Women Blue High-Rise Mom Fit Jeans, FREAKINS
Women Blue Mom Fit High-Rise Mildly Distressed Jeans, Jewels Galaxy
Set of 5 Gold-Toned & White Contemporary Studs Earrings. As i did payment, first payment was done from my side and money was deducted from my account but at myntra, it said failed payment. Then i did payment again so it was done on both sides and order was placed. But my money went one time extra.
So its my kind request to refund the money at the earliest.

Order ID # 1210473 [protected]

I had ordered the item on 17th July 2022 and i recieved it on 21st July 2022. On opening the package saw that the base of the flats was scuffed and as they were expensive flats, I decided to return them immediately and had placed return request the very day. The delivery person came and checked all the tags before taking it. The next day i checked the return status for refund only to find that they have put my return on hold citing that tags for the item are missing and later on 23rd July the status showed that my return has been rejected. What kind of fraud is this. I didn't even use the sandals not even once neither did i touch the tags or label. What kind of fraud has myntra started

I had ordered 1 roadster t shirt.order I’d is 121022126051057851303.i have received a worn t shirt that too of green colour where as I had ordered black.immediately I called delivery agent he said to contact customer care.i spoke to customer care they lodge a complaint.next day I got a call from same delivery agent.i showed him the t shirt.he updated that customer is providing fake product and he denied to take the product..Again I call customer care but they are not lodging complaint properly
I am a regular customer of myntra.if you will see my past transaction then they will get to know that how loyal I am.that t shirt
Cost is 400 buck only.what if I had ordered a phone worth of 40k and myntra would have delivered a piece of stone then whom should i complaint because delivery agent would written the same thing that customer is providing fake product.it’s not a matter of 400 rupees it a matter of trust.this is the first time happens with me and could be last time with myntra.after this goo[censored]p also I had ordered 3 t shirt without checking seller.after checking the seller name I have cancelled for the time being.i don’t have all day to chase myntra to get my money back and I am not atol willing to do charity on company like Myntra.
Request you to kindly take it up with company and highlight this issue as there must me someone inside the company who is doing such fraudulent and demeaning the reputation of myntra.such person is should be kick out as soon as possible.you should use such parameters to avoid this kind of fraudgery.

I placed an order with order number Order ID # 1209065 [protected] and the product has been returned but i have still not received the refund. It just shows it is under quality check. Myntra is making customers fool. This is totally [censored]. I need my refund otherwise i will take and action against this

It was very disgusting experienced with your customer support agent.i was try to order one shirt from your site on 24.06.2022.amounting 1526/, but due technical problem that order was not done my money deducted from my credit card .after talking with your customer agent, he register a complain against it .no is-IN[protected].without solve my problem they send a msg your complain is resolved .so please refund my money immediately other wise I raise a complain in consumer court against you.its 20 days gone no solution from your site .your customer support agent did not co operate with us.

I am uploading the invoice of products that i had ordered from Myntra.
They send the package out of which three kurties are missing.
The order numbers are -
SNGRKASS[protected]SIZE-L)
SNGRKASS[protected]SIZE-L)
SNGRKASS[protected]SIZE-M)
which is written in the invoice that are not received by me but they showed it delivered.
I had lodged the complain with myntra customer care but they didn't resolved the issue .

Hello,

I have ordered dress costing 2199 on 9th July with myntra which I received on 12th July .The dress didn't fit me so immediately I have raised return request and dress was picked two days later in the evening around 7 PM. On the same day I have received a message saying quality check failed and item would be re-shipped to me in 48 hours.
I called up call centre asking the reason for failure of quality check they mentioned product was used. But when mentioned that dress was not fitting to me how could I use it and also want evidence for false acquisitions like photo or other details they have no proof for same.

I politely requested for re-investigation, call centre employee mentioned that it could happen only after re-shipment today is 21st July I haven't received the product and call centre people don't respond properly.

I see its scam to sell products to customers, Someone help me ☹

Order details :
Invoice Number: I2723MS[protected]
PacketID: [protected]
Order Number:[protected]-7260503

Shilpa

Two products were cancelled from Myntra from the Order ID # 1210191 [protected] from the registered account number [protected]. Money is not refunded. Kindly take a action on this

Myntra initiated the refund for my returned order but I didn't get my refund yet.
It's going to be more than two weeks.

I brought a product trimmer with Order ID # 1208834 [protected]. As I opened the outerpacket, I saw trimmer seal was broken. Thereafter, asap I put this on return by sending photos of seal being broken and ordered one more trimmer from Myntra. The 2nd trimmer came for which I have already paid and I am using it.

The 1st trimmer was returned and now Myntra is saying that they won't refund since as per their so-called 'investigation' - the product was alright. They won't even share the investigation report and I can't even appeal because as per Myntra process nothing can be done.

Why wil i lie??
Why will I order again if I had to lie about seal being broken??
I have sent photos but they even share docs about investigation??
This is not banana republic, we are in democracy.

Myntra is only harassing customer by doing all this. Why should I use seal broken trimmer which is used in pvt body parts??