Myntra.com Complaints & Reviews

I ordered two products from myntra for my closed one for which I opted for gift wrapping option in which a note was also included and I was charged Rs25 which was debited.But my package was not gift wrapped at the time of delivery.It was disappointing from such a trusted brand.Now I want my refund of Rs25....

I placed an order with Order ID # 1204590 [protected].
on 16th May and the order was supposed to be delivered on 26th May 2022. On the same day got message that order is delayed by few more days while on app it shows order cancelled.
Till date I have tried contacting Myntra customer care multiple times, Sindhiya and Syed have mentioned they will get back but no help.
After last complaint got call from case manager Aparna and she commited to resolve the issue in 48 hours. It's been 3 days on June 4 2022 and till date neither I have recieved my order nor its cancelled.

They are neither cancelling the order nor providing any refund.
Pathetic customer support and service by Myntra

I ordered a top from myntra but it didn't come as expected so I returned it. But today I got the message that my return request was denied because the quality check of the product failed. All the tags, bills were intact and I didn't even wear that tòp. Please look into the matter because I can't wear that top and so I want my money back.

My order is delayed from one month and they are not letting me even cancel the order.
My money is stuck with the company for a month without any explanation. They have ensured I can't reach to anyone to senior management -- all case managers ask 48hrs each from last 30 days

I am not able to reach their supervisor - they blatantly have said - "We are the end point - we won't compensate you or can't return your money". No body sends any email as it can be tracked back,

It's approximately 4 times I received a msg from Myntra that the delivery agent is out for delivery but after sometime I receive a msg again daily that the delivery is failed. When will my order reach to me...Is this good to send a msg daily that the delivery agent is out for delivery and then the delivery is failed without calling me...Poor performance by Myntra...I didn't expect this from Myntra...so poor

I’ve ordered daniel wellington watch from MYNTRA and returned it due to fitting issues…all the price tags were intact and the product is in good condition.
Return was kept on hold saying they received a damaged product which is untrue.

Order ID # 1204843
[protected]

I was told to wait till 30th May for an update. It’s not a small amount, I’ve saved it and bought from pocket money.

I’ve complained a couple of days ago via their Instagram account and got immediate response from the escalation desk.

BUT the issue hasn’t been solved. They told that the quality check has failed due to product not being in a working condition, which is absolutely false!!! The return was placed on THE SAME DAY how can it be true!

How will I be responsible if the product gets damaged on its way!

As already told it’s not a small amount, what should I do now with the product that will be re-shipped!! I want my refund back!

Also my mails shows return is re-shipped on 25th May but the return got rejected on 1st june! How can MYNTRA justify this (will attach the proofs)

I was told that the item has re-shipped to me! What should I do now?

Will I be able to re return it?!
How can it not be in working condition if the return was placed on the same day and pickup was done immediately the day after?!

I humbly request for justice in my issue and get my refund back

I ordered a product o[censored] s polo shirt and it was delivered to me on 2 nd june and when I opened the package i got wrong shirt and shirt was of different brand but mrp and brand tags are o[censored] s polo and i shared the images with customer service and requested for return and they approved the return and pick up is scheduled for 3rd june but pick up agent refused to take pick up amd said it was of different brand thats why he will not take and i make him understand that this is only the issue that i received wrong product then he started misbehaving with me then i said ohk i will talk to costomer support and myntra is not listening .. plz refund me my money .i cannot afford this loss .. registered mobile number is [protected] and Order ID is 1205811 [protected]

The Myntra team delivered damaged and Defective product and telling to contact Realme but Realme is telling as you have ordered from Myntra you need to contact but both teams were escaping from the issue.

I am Sangeetha. The following refunds of ₹2231, ₹1399, ₹2771, ₹1793, ₹2699, ₹2479 from Myntra have not been credited to my account though they are showing that the refunds have been successfully processed on May 12, 2022 and should have been credited by now since ten days have already passed. The order ID is # 1202228 [protected]. The RRN numbers that are mentioned in the mail are [protected], [protected], [protected], [protected], [protected] and [protected]. And the reference numbers given are IXGAZPILD6, IXGAZPIAQ0, IXGAZPIEE5, IXGAZPIUI2, IXGAZPIGV4 and IXGAZPHZD0 respectively. I have already contacted the bank and they asked to follow up with Myntra.
The screenshots have been attached as proof. Please help in getting the refund as it's more than the time alloted for the money to be credited.
Thank you.

I was order Kurta from Myntra. Due to size issue as per the given policy, i earlier request for the return the product when pick-up master visit my location i was not yet home my mother return the kurta but due to tagged remove from the kurta shipmaster not returning the product and putted the return request on hold. But I have available orginal tagged and i am not using the product. And now i am trying many times to call Myntra but no resolution from Myntra team

I ordered a kurta set on May 8th and it has to be delivered by 23rd but it is not. When l am contacting their support team, they are asking me to wait for few more day. I am not able cancel the order nor even they are cancelling the order from their end. Till today they are repeating same thing, wait for few more days, we are trying to resolve ur issue. Never expected this kind of service from Myntra. They don't even have the track of the order or proper information.

First of all I ordered one necklace set but due to some reason I cancelled that order. My cancellation was not approved. They delivered that necklace and they are not showing return/refund options.

"BUYERS BEWARE"

MYNTRA SELLING FAKE PRODUCT

I raised the transaction on 24th Apr (for Nautica Women Beige Solid Leather Penny Loafer Shoes - NAUTCASH[protected], Received on 25th Apr and on the same day raised request for return because it was a used product and doesn't look like Nautica. Next day pick up boy refused to take the product stating it is a used product. While cleaning the dirt send by Myntra in the...

I ordered some products but this product is not comfortable, so I want to exchange this product with same address, where was delivered but here writing me that exchange delivery to this address not supported.
Order ID # 1205470 [protected]

I placed an order with Order ID # 1205527 [protected].
On 27th May and the order was to be delivered on 28th May 2022. On the same day got message that order is delayed by few more days while on app it shows. Till date I have tried contacting Myntra customer care multiple times, they will get back but no help. Till date neither I have received my order nor...

Hi I placed two orders from myntra first one is dressberry casual shoes which costs 899es and second one is boat neckband price is 999rs I received both empty packages and I complain to myntra but they say we investigation and there investigation is clear they said trying to fraud and resolve quey without customer satisfaction I want my products otherwise my refund if I did not receive than you have face some consequences its not the small thing I getted fraud by myntra of 2000rs and the put allegations on me so resolve my issue

I placed an order with Order ID # 1204590 [protected].
on 16th May and the order was supposed to be delivered on 26th May 2022. On the same day got message that order is delayed by few more days while on app it shows order cancelled.
Till date I have tried contacting Myntra customer care multiple times, Sindhiya and Syed have mentioned they will get back but no help.
Till date neither I have recieved my order nor its cancelled. This is simply pathetic as they are unable to track my order which I can simply see from Myntra app.
Pathetic customer support and service by Myntra.

Order ID # 1205112 [protected]
Dress :- Brown and silver striped accordion pleats layered A-line dress - S

I had ordered a dress (Brown & silver feather for women ) on 22 may 2022 from myntra. And received it in next day, When I got and tried the dress I found it too loose and of low quality, so I wanted to replace it with XS to see if that will be of good quality or fit but after waiting for few days it was still out of stock, so I decided to return it on 28 may 2022. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".
When I clearly remember putting all tags with the dress, kinda seem like Myntra is unnecessarily raising issues to avoid refund!!!
. Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

I ordered a table cover which I received on 28th May 2022. I returned it the next day because the size wasn't right. But today I received a message that it did not pass the quality check. I unable to get through through customer call number. And i could see no other forum for getting my query answered. The product was returned as untouched as it could be. It was only unfolded and folded back again. Please provide a proper reason for the return or return my money.

#Fraud, This is 2nd time on Myntra something inappropriate has happened. I've ordered 3 shirts but got only 2 shirts in the parcel, after I complain that, Myntra team did an investigation of few mins and said- "The parcel was sealed, so that, this issue can't be entertained". Yes, the parcel was sealed but the product was missing. They're not entertaining the serious concerns properly. I've also sent an email to [protected]@myntra.com. But nothing happened.