Myntra.com Complaints & Reviews

I have ordered fossil watch 2 days back and parcel arrived with only bill inside not watch . I called customer care they told me to wait 24-48 hours until they check with package, then next day message came it says they checked everything and seems proper so they refuse to refund me money . Also ask me if I have video of opening the package, which I don’t have because I trust app . Why they don’t show me video while packing my things . They don’t have any proof so do I . Very disappointing.

Order ID # 1207243 [protected] its daniel klein smartwatch which cost 1606 rs include coupon, and order was placed in 16th of june and delivered by Orderly bazar delivery centre at 21th of june delivery boy numer is [protected]. and after opening the package the box of smartwatch was tempered and only charging cable and user manual was there after delivery of parcel within 10 minutes i did the complainant to MYNTRA and delivery boy. And after opening dispute within 4 hour they declined to compensate... please help me to get this thing solve and get my money back otherwise i will do collaboration with top tech youtubers and news channels and after that you know what will go so far...thanks un advance

This is the second time they are rejecting the product which was returned to them in an intact way.

I had ordered a dress which was of very low quality and since I did not like it, i decided I want to return it but they they are claiming that the dress has failed the quality check and cannot be returned.

There are no marks or anything . Then why are they rejecting it . This is not even the first time . They are giving low quality service and just getting away with it .

This is for the second time they are rejecting the product when in the first place they sent me a defected product . When I had ordered shoes for the first time there was already a mark present on it and when I complained about the same they told that the black mark was not present when we delivered it . That issue never got resolved.

Now when I ordered a kurta set, the quality of the material was extremely low and there were marks on it . They have successfully again rejected to take it back claiming it doesn't pass their quality check . What do they even mean by quality check . Spending hours on customer service they just come with saying ma'am we cannot do anything. What is the use of delivering the product so fast when you cannot give a good service .

I had ordered one HRX. WHITE SNEAKERS from Myntra and returned the product on the very next day due to the size issue without even using it once with all the price tags intacted properly. But they are claiming that the product is used and making it liable for reshipment. But I want my refund as well as compensation for all the trauma I am going through right now.
Email: [protected]@gmail.com

Invoice Number: I2923SA[protected]
PacketID: [protected]
Order Number:[protected]-7159201
Invoice Date: 13 Jun 2022
Nature of Transaction:Inter-State Order
Date: 13 Jun 2022
Place of Supply: TAMILNADU
Nature of Supply: Goods
Hi I have purchased this item on 13th June and received it on
17th June and there is some size issue, so that i raised return request, but its not picked due to some reasons. I could not re-submit that request from Myntra site. Please arrange the new pickup for that product.

Order ID # 1207373 [protected] I had ordered a mast and harbour Women black Flared Fit Mid-Rise Clean Look Stretchable Jeans from Myntra on 18june around 1am and I have received the jeans same day..When I have returned it tags were as it is.i didn't like the fitting of the jeans that was the reason for the return and I raised the return request same day after.the mytra guy who came for pickup kept on throwing tantrums as I kept on calling him.he didn't pick up the jeans on Saturday but on Sunday.and i didnt recieve my refund.and today after 1 day of picking it up it shows that the return request is rejected/on hold..This is not first time I have ordered something from Myntra.but such experience is for the first time.

I made a transaction on June 20 but the merchant did not received the payment and later he said that the transaction failed but, the money is already deducted from my account and I did not received any refund.

Hi Team,

I placed a prepaid order on Myntra website worth Rs 2018. There were three products included in that order. I received a delivery packet on 8th June.

When I open the delivered packet I saw that the product I have received is entirely different from the one I ordered. I therefore immediately called the delivery executive and informed him about the same. He told me to call company customer support and so I did that and immediately called Myntra customer support and informed them about the issue. They acknowledged my issue and told me that they have opened a case for "Wrong Product Delivered" and will get back to me with a resolution. I followed up with them they again gave same reply to me and told that they will get back to me on 13th June.

No one ever get back to me. Since 8th June am calling Myntra customer support explaining them same issue repeatedly. I am neither provided with my ordered product nor I am returned with my money.

Many time these support executive cut on-going calls abruptly. Many time they pick up the call me but no one speaks from the other end.

To avoid calls(verbal communication) I then created a case on Myntra website with "Write to us" option. In this added details of the complete issue faced by me. I wrote the entire details of this episode. This morning they had deliberately deleted only that chat where I had documented all the details. Queries that I had raised before and after it are still there only that query is deleted.

Details of the order:
Invoice Number: I0623PU[protected] PacketID: [protected]
Order Number:[protected]-4443601 Invoice Date: 06 Jun 2022
Nature of Transaction:Inter-State Order Date: 05 Jun 2022
Place of Supply: RAJASTHAN Nature of Supply: Goods

Immediately give me refund for my order. Compensate me for the mental torcher they have done to me.

Incident date: 2022/06/08

On 19th of June 2022, I found my Myntra account has been deactivated due to security reasons. I called customer care and they raised a complaint and on 20th June, again I called customer care, they said your account is permanently deactivated due to blacklisted in our list.

Without any notification or prior notice, why they deactivated my account. My personal information are there like (bank card details, home address and phone...

My myntra order no order id # 1207331 [protected] was expected to deliever on 18 th june but today is 21 june still not got .The tracking no is not working .And the product is at same place from yesterday gurgaon transport hub. No update from myntra and customer care.Kindly tell whether i will recieve or not my order if not then i will move to someone else . Very pathethic experience you cannot give or update the customer about expected delievery . Never happened in flipkart or amazon

I need to get my order earlier than the given date - 29 June 2022 since I'll be going out of the station on 28 June 2022. I tried to contact the customer care number many times but it might not be in service . The following is the order id #120736457654688827101 and Tracking No.: ML[protected]

I ordered a top from Myntra yesterday and there is nothing in the recent orders section the payment has been made via card and i still haven't received any email confirmation for my order either.

I ordered during this sale and some items didn't meet my expectations and now they are not getting returned i am placing their return request again and again but the request is being cancelled by the courier service i contacted Myntra and now my address is being showed as not eligible for pickup which is wrong
Resolve and contact on [protected]@gmail.com

I ordered few products from Myntra on 14th June and it was supposed to be delivered by 16th June through Express delivery but still today i.e 20th June none of the products have been delivered to my address. It's app says delivery was attempted and i didn't receive the products whereas not delivery was attempted and its claim is totally false.

I ordered men turkey shoes and returned and the delivery boy said your refund will be procecced when i submit the product ...but even 6 months have passed i have not got any refund from the company...
Order Id #118804958013025359103

I ordered a pair of heels and for one of the show base was missing when I received the product. I raised a return request and they picked the product and very next day updated in the app that return got rejected. I asked them to show me the proof that the product was fine at the time of shipment but they are unable to provide me that. They simply are doing fraud here.

I have a complaint. I received a product that is a smaller size than expected so I requested for a return pick up the same day I received and since then I have been getting messages as return pick up failed multiple times . No one called me for a return and when I complain to customer service regarding this they ask me to wait for 24-48 hrs and post that nothing major changes happen. need this issue resolved.

I have ordered a H&M sweatshirt which was an exchange order delivery i was used to delivered by 16th June2022 but still i did not received the order and its showing delivered to me in app same discussed with the customer care they are not ready ro help me out even after several requests and having the proof that its not delivered to me

Im ordered 2 roadster shirts and jeans in end of reason sale at 1500.It says out of delivery in orders section but the order was arrived one day earlier.But i didn't receive OTP to collect the product.
So the delivery agent take it back.
I approached customer care number of times, but didn't get any proper response from customer care.