Myntra.com Complaints & Reviews

I have returned my product on same day and it is not updated in system and thats why I didn't recieve my refund amount .called many time to customer care executive and didn't get a single solution.

I you people didn't recieved that return product talk to that pick up boy and take the action against him.

Refund my money or return that product
Pata nahi aise kitne customer ko you people are cheated .

Myntra aise hi logo ko loot raha hai

I ordered 2 products from myntra but they deluvered only one. the other one they marked as delivered but when I complain them they are only reling on sratus check. not investigation on deliveey person . I did online transaction so now I'm at loss of Rs. 1997. My order number is ending 72601. they looted me.

My Order ID # 1203990 [protected] in myntra.com is not delivered on promised date. When ever followed with customer care, they ask to wait for 24 to 48 hours and close the issue resolved. This item was for my son a shoe which i had to give him on 20th May 2022. In the website the order is still not dispatched. It is very embarrassing and painful to follow up. I want to sue them for my pain.

This problem has not been solved. I can't believe people are facing this problem for years and still MYNTRA has not come up with any solution . They should atleast give us a compensation as we have utilised our time for searching out the product . I have ordered few items for my sister's birthday's gift but without even asking Myntra has cancelled one of her favourite product and now the product's price has gone up . In this customer's trust will only break. I'll definitely share it among my friends and families . I literally want a compensation for spending my time to search and then emotional damage happened due to this!

So i ordered a roadster tshirt. and the day i got my order ...the tshirt i got was light coloured than compared to the image..so i immediately returned it..the delivery agent refused to take the tshirt as it doesn't match with the image as it was light coloured..so i talked with the customer care ..they told me everytime..we will help you..and asked the bar code and the details related to that tshirt..and at last they send me a message that they had given the correct product so your request is cancelled..now what should i do..i want my refund..

Hi Team, I have returned my product on 12 may, however its not updated in the system and because of that refund has not initiated, and for that I have raised complain and now they are scheduled for pickup, if I have already provided the product how can I give again, I am really very much disappointed with this. Also I have called delivery boy who has picked up my product he is saying he has submitted to office. Can you please look into this and initiate my refund ASAP.

I recently ordered dressberry watch from Myntra, i returned it since the dialog size was not fitting to my hand, i returned the product in same condition but return request was rejected due to damaging product and they returned the package back to me. When I received it, it was perfectly in good condition. I tried to calling customer service representative 6 times, all the times they're telling like they're facing technical glitch and unable to check my order, which is completely lie. They're making us to keep the item by maintaining this kind of horrible or customer service. I was happy customer with Myntra, but bcz of this horrible experience, i never ever choose Myntra in future. AND I'LL NEVER LEAVE THEM, UNTIL UNLESS I GET MY REFUND. if they're not taking the item back refund, I'm going to post this Myntra's scam everywhere in social media

12th May, 2022
The package came in an courier bag and inside the bag there was a Nike box which already looked opened. There was no tag inside the shoe or the box. The shoe was small and didn't fit so we applied for return.

14th May
After return we got notification that it failed the quality check and it will be reshipped. The check failed because it was missing tag.

I placed an order on 12th May on Myntra of total Amount INR 5, 957. It was initially on cash on delivery and later via the myntra app there was an option to pay online. I decided to pay the amount online via Google Pay UPI. I paid the amount successfully and the amount got debited from my account. However Myntra claims they did not received it. I have all the transaction details and reference number but still they are denying it that they received the payment. I cancelled all my orders because my money got lost.
The transaction details are as follows :
Amount : Rs. 5, 957
UPI transaction ID :[protected]
Reference Number : FOSC2022051223331411240340
Paid to UPI : myntra.[protected]@hdfcbank
Date : 12 May 2022
Time : 23:31

Order number:[protected]-5989603

The item I received looks like it was used. It is dirty and had sweat marks on it. And it smells bad too. I want to exchange but there is no M size available. Instead of returning it will be good if I can get it exchanged for the same size. Such a bad experience with Myntra is for the first time. I know such thing can happen but kindly help me here.

I submitted a written review with photos to Myntra but they declined it. Nor did they got back to me. This is very bad customer service. Such a big company must know how to retain their customers

Attaching the copy of incident logged with Myntra and the case managers in each shift just update the incident asking 2 more days to resolve . Now its being almost a month without any solution. Very pathetic support from Myntra.

I did not receive my product .I received a call from delivery agent and I told him that “I am not at my place either you come tomorrow or deliver to security agent.He himself told he will deliver to security.In evening I am getting to know no parcel delivered to any security on my name.I called delivery agent asking about my parcel .he was least bothered to answer where he exactly delivered the parcel.Thereafter he didn’t pick my calls up.something was so off about him.I want either my parcel to be delivered or refund my money..Though I am a regular customer of myntra..this kind of courier service is ruining my trust on myntra.My colleagues from had faced similar problems it seems ..but myntra had called them and told it was delivered nothing can be done..then what’s the point??The delivery boy should have called me back and told what happened with the parcel..it’s like nothing ..Such a huge bad experience .Kindly do the needful 🙏

I have ordered a duffle bag from myntra On 16th may 2022.The quality is not as expected and i wish to return the product which was delivered to my address.Myntra is now denying pickup from same address and asking to courier it.I request to please look into this matter and arrange for a return pickup and refund my amount.

My return product has not been picked up by the delivery man but it is showing that delivery man is out for delivery since 9th may 2022. Before also this issue has happened but till today's date my product hasn't been picked up by delivery man. That time I received the damaged product. I want myntra authorities to look towards this issue. As the product I recieved is not according to my need it is bit loose. So please response to my complaint as soon as possible.

Invalid rejection of return as well as no way to get in touch to request verification of their decision.

I purchased a 'Ahika Red printed straight Kurta' which I tried on for a couple of minutes and chose to return due to poor fitting. I requested a reverse pickup, the courier inspected the item and the intact tags, then took the item. Later in the evening I noticed my return was on hold. On requesting details, I was told it was 'used'. Which is not true, since I didn't use it at all. Following which I requested additional verification like pictures or actual proof of inspection, to which I received no response and my query was resolved without communication with me. I'm also not being allowed to raise a new ticket for the same.

Who to contact for this and why does such an odd thing happen?

I had purchased Byford Pentaloons loafer shoe from myntra on 12th April 2022. After using a week, inner material of shoes gets teared and i file complaint against it. On 9th may 2022 return pickup had been placed by Myntra when I was not present in the city. My elder brother given different shoe instead of Byford Pentaloons loafer shoe, and delevery agent verified it and I got the refund. On 16th may when i came to city and found that Byford Pentaloons loafer shoe still in my home and mochi shoe missing. I had contacted to Myntra customer care but not satisfied with their processes. They deny to help regarding this.

I had ordered 2pair of shoes on myntra app but i have not received so far, and it is going to complete 20days, but on app showing delivered mark. How is it possible so showing delivered without i recieve ?.
I called several times to costumer care of myntra app for relove my complent, but they also not able to relove...
It is so bad experience for me for placing my 1order from myntra...

I had ordered 2 sets of bedsheet from Myntra on 12th May and received both of them on the 13th of May. I liked one but the other one from [protected]@home, was a little dull compared to my expectations and hence I requested for a return. I got a message saying it failed the quality check because the right product was delivered to me. I didn't even open the bedsheet. I returned it fully packed as it is. Now the same bedsheet is being reshipped to me because the bedsheet was in pristine condition and packed properly from their end apart from being the correct one. I tried calling the consumer care number, I don't get anything except automated voice and no one from their team is available to chat. I keep on getting automated responses from consumer support.

My order was to be delivered on 12 may but today is 15 may and still there no sign of my product.Order ID # 1202871 [protected].

I had requested for exchange of the shoes (in order 1203438 [protected]) because size which I ordered did not fit properly. But my request got declined and being put on hold saying shoes are stained. However, the product is unused with tags intact. I only tried out them at home. When I reached out to customer care about this, they raised a complaint considering wrong fact that I want to return the product because I had received damaged product. The title of issue was "I have received damaged product". So they carried out investigation based on this fact and checked from their end whether they had delivered proper product or not. And closed the issue saying they had delivered the product in sealed and pristine condition. They never considered the scenario of exchange. I never said I want to return it because its damaged. When I reached back to them about this misunderstanding, they are simply saying that product was delivered to me in proper condition and team had carried out thorough investigation so they wont be able to help me. They are not agreeing to raise a new complaint. Also, in their FAQs it was mentioned they would try to pickup item in 3 attempts. When I asked them about this, they told I wont be able to raise a new return or exchange request because my earlier issue got closed. I'm attaching images of product and also response i got from them. Please help me!