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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com reviews & complaints page 64

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F
Fiz02
May 23, 2022
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Wrong product delivered and return rejected

Address:E- 1104 richmond park , near thopte lawns ,rahatni ,pimple saudagar Pimpri Pune - 411017 MH, India

I ordered adidas orginals shoes (
Order Number:[protected]-4819401 ) n the parcel was delivered next day but the product received was wrong .. a return req was generated n the item was picked up but then my return request was rejected and no refund was initiated from myntra...
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J
Jstfalss
from Ahmedabad, Gujarat
May 23, 2022
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Order delivery pending from almost past 10 days

Order ID # 1204486 [protected]

Order placed - May 15, 2022
Sheduled EXPRESSED 1-2 DAY delivery - May 17, 2022
Rescheduled delayed deliver date - May 18, 2022(did not get delivered) no exact date was mentioned for the delivery.

Order delivered as of May 23, 2022 - NO

I TRIED CALLING CUSTOMER CARE AGENTS. THE REASON I GOT, DID NOT MAKE ANY SENSE. I COMPLAINED AT MYNTRA FOR DELAYED...
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SwatiSa84270692
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Missing item in packet

I had placed an order on Myntra, Order ID# 1204566 [protected]. There was supposed to be 2 products in the packet but I received just 1. I did not receive 1 Levis blue jeans worth Rs.2, 558 which I have already paid for.
I raised complaint on myntra support but they declined my claim saying they have checked their process and have delivered the product, which is a lie since I did not receive it.
As soon as I received it,...
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G
Gerrican
from Mumbai, Maharashtra
May 22, 2022
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Arci - Customer service assistant

I was looking for wfm and clicked on a site where i was arci introduced themselves on whatsapp. The job was to complete payment tasks and get a profit. I had no idea the stakes would go high and neither do they warn you. So when i came to a payment of 72000 i told them i cannot make it. Somehow i arranged for the funds and told them categorically that the last task should be below 20000 and then i will withdraw. Arci assured me it will be...
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N
Neerajac
from Chandrapur, Maharashtra
May 22, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Orders not visible in order section

I had placed order in Myntra app, but later, due to some issue with my mobile, I changed the mobile and logged in to Myntra app through my new mobile. But now, all the orders that I placed in Myntra app using old mobile are not visible in new mobile. Please help me resolve this issue as i'm mot able to track my previously placed orders....
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A
Ananya Birmole
from Mumbai, Maharashtra
May 22, 2022
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Vero moda jeans return rejected

I had initiated return of jeans after trying on due to fit issues. The tags were intact and it was placed in the same plastic packaging it was delivered in. The collection person even checked the tags and took it with them. They returned the product again saying there was a stain whereas the product was unused and wrapped immediately after packing. The stain was present even before the jeans was delivered. I need my refund....
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K
Kapil13334
May 21, 2022
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Return is not being picked up from almost a month now

I had two returns on consecutive days and for 1st re5urn pickup guy didn't have the image and he picked up one of the package, second day for another return pickup guy came and after seeing 2nd return he told it's not what he came for.

Then i realized he messhed up the pikcup and picked 2nd items on 1st day and from that day almost everyday i am contacting customer care.

I have multiple incident tickets open...
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M
ManojDubey23
May 21, 2022
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Refund scam by myntra

Well This is becoming the refund scam of Myntra. I have ordered two dress for my mother. But unfortunately due to size issue It didn't get happened. When I return both dresses then one processed for refund and other kept on hold. The delivery boy came to home to handover that dress saying that tag scanning is the problem. When I called up customer care they saying that dress is used. What the hell is going in Myntra?? Such professional company...
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A
Ashef
May 20, 2022
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Return rejected because of quality issue

I received a stained and dirty tunic and when i tried to return it, they have rejected it and reshipped it to me. I want my refund for such a dirty product....
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Amisha T
May 20, 2022
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Very bad service

I have placed an order dated 9th May.
Still I m not getting my product. Money has been debited from mine account.
I have called to customer care team but they have no answer.
My product tracking number is
MYSP[protected]
Very bad experience...
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N
Nilu Mishra
May 20, 2022
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Take the action against your pick up boy

Address:242,243 2nd floor pocket 9 rohini

I have returned my product on same day and it is not updated in system and thats why I didn't recieve my refund amount .called many time to customer care executive and didn't get a single solution.

I you people didn't recieved that return product talk to that pick up boy and take the action against him.

Refund my money or return that product
Pata nahi aise kitne customer ko you people are cheated .br...
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Nimmi773
May 20, 2022
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Order not delivered and no refund of my money

I ordered 2 products from myntra but they deluvered only one. the other one they marked as delivered but when I complain them they are only reling on sratus check. not investigation on deliveey person . I did online transaction so now I'm at loss of Rs. 1997. My order number is ending 72601. they looted me....
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C
C N Sharavana
May 19, 2022
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Product Not Supplied

Address:Coimbatore

My Order ID # 1203990 [protected] in myntra.com is not delivered on promised date. When ever followed with customer care, they ask to wait for 24 to 48 hours and close the issue resolved. This item was for my son a shoe which i had to give him on 20th May 2022. In the website the order is still not dispatched. It is very embarrassing and painful to follow up. I want to sue them for my pain....
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A
amrita_pritam09
from New delhi, Delhi
May 19, 2022
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Myntra cancelled my order on it's own

This problem has not been solved. I can't believe people are facing this problem for years and still MYNTRA has not come up with any solution . They should atleast give us a compensation as we have utilised our time for searching out the product . I have ordered few items for my sister's birthday's gift but without even asking Myntra has cancelled one of her favourite product and now the product's price has gone up . In this customer's trust...
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T
Tina shivam
from Tezpur, Assam
May 18, 2022
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Roadster tshirt

So i ordered a roadster tshirt. and the day i got my order ...the tshirt i got was light coloured than compared to the image..so i immediately returned it..the delivery agent refused to take the tshirt as it doesn't match with the image as it was light coloured..so i talked with the customer care ..they told me everytime..we will help you..and asked the bar code and the details related to that tshirt..and at last they send me a message that...
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D
deepi8036@
May 18, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Product has been pickup however not updated in the system and it's refund not initiated

Address:65/1 Bhilawan hamirpur up 210301

Hi Team, I have returned my product on 12 may, however its not updated in the system and because of that refund has not initiated, and for that I have raised complain and now they are scheduled for pickup, if I have already provided the product how can I give again, I am really very much disappointed with this. Also I have called delivery boy who has picked up my product he is saying he has submitted to office. Can you please look into this...
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A
AnushaAS
May 17, 2022
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Return rejected without any reason

I recently ordered dressberry watch from Myntra, i returned it since the dialog size was not fitting to my hand, i returned the product in same condition but return request was rejected due to damaging product and they returned the package back to me. When I received it, it was perfectly in good condition. I tried to calling customer service representative 6 times, all the times they're telling like they're facing technical glitch and unable...
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P
profoundr
from Mumbai, Maharashtra
May 17, 2022
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Nike shoes came without tag and not are not eligible for return

12th May, 2022
The package came in an courier bag and inside the bag there was a Nike box which already looked opened. There was no tag inside the shoe or the box. The shoe was small and didn't fit so we applied for return.

14th May
After return we got notification that it failed the quality check and it will be reshipped. The check failed because it was missing tag....
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J
jahidujjaman
May 17, 2022
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Payment Fraud

Address:Bengaluru

I placed an order on 12th May on Myntra of total Amount INR 5, 957. It was initially on cash on delivery and later via the myntra app there was an option to pay online. I decided to pay the amount online via Google Pay UPI. I paid the amount successfully and the amount got debited from my account. However Myntra claims they did not received it. I have all the transaction details and reference number but still they are denying it that they...
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C
Claude Dsouza 1
from Harihar, Karnataka
May 17, 2022
May 17, 2022
This thread was updated on May 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered used and dirty sweatshirt

Address:Bengaluru

Order number:[protected]-5989603

The item I received looks like it was used. It is dirty and had sweat marks on it. And it smells bad too. I want to exchange but there is no M size available. Instead of returning it will be good if I can get it exchanged for the same size. Such a bad experience with Myntra is for the first time. I know such thing can happen but kindly help me here.

I submitted a written...
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