Myntra.com Complaints & Reviews

What is wrong with Myntra. The massive sales promotion done for their 11-17 June 2022 sales is a bogus. All my orders are getting cancelled one by one - Myntra only cancelling my order and refunding the money.

I have placed order not to get my money refunded but to get the product because I liked the product. If they don't have the product why did the put it up on the website. It was a waste of time.

This sales promotion is just to bring in customers. All the good product are just for show, even if you purchased they will cancel the order. Eg - I came in for Levis products and had purchased alot, along with Spyker I also bought some roadster - got one roadster tshirt and one Spyker jean BUT other roadste, Levis and boat airbuts products are all cancelled by Myntra :(

Ordered 3 same type of kurtas. Got a package and the delivery guy took cash for 3 items..but when we actually opened the package there was only 1 item., I dropped a meaasge in their website under help center and tried to contact on phone but no response. I expect a quick refumd on the 2items that was wronly charged and never delivered(rs 2340)

I ordered wrong size underwear and as soon as i recieved the item and saw the size on the box, without opening the seal, i immediately opened the app to exchange the product but exchange option was not there. I dont want the refund, i just want to exchange the product with large size.

I have placed return Item on 19/06/2022, from that day i am getting messages saying our for pick up but, there is no person came to pick up or even called me, but I am getting message saying that pickup failed because of customer is not reachable . the same thing happened last 9 days.
today also got message and asked pick up agent will you come and collect he said he will come at 7 pm but still got same message saying pickup failed and customer is not reachable . how this will happened.

Product wire was damaged and earphones not working and myntra declined for there responsibility of returning the product or for replacement they just said that we delivered a fresh product

I ordered a smart watch with discount now they are not delivered and now saying order cancelled due to internal problem.
So i need compensation or order to be placed for that price

My packet I’d was [protected], that contain 1 shirt, one pair of shoes, 3 tops from mango. I received my package tampered and re sealed with Myntra tapes. I thought it’s fine as the tapes are of Myntra written on them. So I received my package as I opened it later there was only one top and the pair of shoes. 1 shirt and 2 tops were missing. So I contacted them shared the condition of parcel. They agreed to refund the payment of shirt only ( that refund I still didn’t received) and refused to refund for the tops by saying that it was fine by our end . Now they are not helping out with this. Not responding to my text and calls. Please help me. Total of the order value that I didn’t received was 1061 for shirt only and 1101 for two tops. Please help.

The return request had been submitted and the item was collected but it was not updated in the system and now they are blaming me that i did not give the product. I have full proof that gave the product with camera recording.
I want to complain this behaviour.
Did not expect this from MYNTRA

I ordered pack of 2 tshirt, received only one in the package and myntra denies to deliver another aftrer several complaints raised.

Ordered a pair of shoes on 14 June 2022. The sole of shoes was of bad quality. So I decided to return them and I placed a return request on 26 June. On 27 June they kept return on hold and on 28 they Rejected the return due to quality issues. I had tried the shoes only once that too inside the house. All tags were intact. Even the sole was pure white and there were no marks on it. Had I used them the sole would have got dirty. The pickup guy himself checked the shoes in front of me. They were in their original condition. Myntra is using cheap tricks to forcefully shove the bad product to the customer. No reply to emails which I sent them.

I have ordered a product from myntra Which is Lino Perros Black belt of amount Rs.336 but the refund has not been credited into my account after 12 days of cancellation (refund initiated on 15th of june). They are saying that they dont have information and to contact bank. When i am contacting the bank the bank says to contact Myntra. they have generated a refund reference number[protected]. I made the paymnet from UPI. Please help me out as no one is helping me in this case. I have two products of the same amount but one is refunded and the other is not . Kindly check this matter and solve this at the earliest.
I am attaching a copy of my statement as a proof.

I ordered a sports shoe for my son and I had received improper dirty white shoes.Why didn’t the staff check the ordered products before a dispatch to its destination?Very disappointing!

Hi,
I had ordered online on myntra for Aura curtains. They had delivered on my address and the next day i processed for return the items online due to the poor fabric. They had delivered the item at my address and now for return they are saying self ship means i have to ship to myntra return processing centre after that refund will be processed. This is totally wrong, if you are delivering at door then return should be also from door. They are saying pick up facility is not there, if not then why delivered at door.

My request is please collect the delivered item from my door and refund the amount immediately.

Details :
Order Id - 120706155338105906301
Order Id - 120706119873240118103

I am buy firebolt smartwatch by Myntra, i am receive daed smart watch and this smart watch not returnable he say contact the fire bolt customer care and i am tyr many time but my products are not return and my problem not solve by any one

My name is Groovi Sadhwani. I recently placed an order for Realme smart watch pro-2 through myntra on 23rd june and apparently the product was supposed to be delivered by 24th june by their 'express delivery mode'. The delivery guy came with a sealed box which was empty. It had no watch nor the charger. I immediately called the delivery guy and asked him, where is my product to which he said that i am not responsible for it. Call myntra, they will help you which they never did. I called the customer care team and they assured me that a refund or watch will be given in this case. Then the very next day, 25th june, I get a message of issue resolved, saying that we did our so-called checks and the product came sealed with unnecessary details. I again called the customer care and the person said 'SORRY WE CANNOT DO ANYTHING, WE DID OUT SO-CALLED CHECKS, PRODUCT WAS DELIVERY IN A SEALED PACKAGE. I kept on re'opening the issue and they everytime said the same non-sense and did not bother to help me in anyway possible. I have even reported this fraud on Twitter. No response is being given from that as well. I would urge you to please help me with my refund as its my hard earned money and these people do not care to help me in anyway possible

I ordered a product from myntra. Few days back 2 of my friends also ordered from myntra.
None o[censored]s got our products delivered. If we dont get refund, we are sure not to order from myntra again .

I was suppose to get my order by 20th June, it's 27th june today and haven't received my order yet. Even the help centre is not responding. It has been in the ahmedabad transport hub from past 7 days. I also haven't received delay delivery date. I am extremely disappointed and unhappy with your services. I would like to have my order as soon as possible or give me the refund.

Made payment to Myntra for Reebok classic black track pants for men. Rs.2599
The money was deducted from my account but there was no response from Myntra.
I'm still waiting for the money to be refunded.

I was suppose to get my order on 20th June and now it's 26th June. There is no further movement regarding my order. It's getting delayed and delayed.
Even customer care is not responding or doing anything about my complain. Extremely disappointed with Myntra's service!!!

Complained number -IN[protected]
Courier guy number - [protected]
I have ordered 2 kurtas of sizes M and L from Myntra of brand Indi Inside.Same color same pattern just the sizes were different.Because I did not like the product quality, raised return.
The return person did not pick up the product because the price was not mentioned on the tag attached in both the kurtas.Is it customer ' s fault .
After calling customer care I got to know that the pick up guy has mentioned the reason as product was used hence not picked.I have video of the courier guy where he has clearly mentioned to call customer care and inform them that the price is not mentioned in the tag .Instead the case was completely different.Moreover I have received both the products with tag intact but the prices were not mentioned and an invoice copy.
I requested Myntra customer care that I can provide pictures and videos of product which they should verify from seller.But the customer care team were highly unsupportive and they said they will verify from backend.My question is how and what will they verify from backend with getting pictures from customer.Hopeless company and customer support #BanMyntra