Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 9795
Resolved
805
Unresolved
8990
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Purchased a dress from Myntra. Did not like the qualitu so Requested a return.Pick up executive called once I requested to reschedule it to either the sameday evening or next day.But he cancelled the return.Later had to call the customer care and explain whole story and requested for pickup.Myntra arranged return.
Now the Courier Guy(Pickup Executive) took the Dress in perfect condition with PRICE TAG, BRAND TAG in MYNTRA Cover as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Razia Fatima
Mar 20, 2022
Report
Copy

Convenience fee

I'm being charged for convenience fee and i was not aware there will be inconvenience fee for return hence I want that to be waived off so that i can process my order or else this one going to be my last order from Myntra as I've credits which cannot be transferred...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
ManishXV
from NOIDA, Uttar Pradesh
Mar 20, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product received shoes

Address:Myntra Banglore

Order ID # 1199222 [protected] order puma Mirage remix shoes worth 4k and recived black local shoes worth 500. Upon checking abt seller which is Consulting rooms pvt limited came to know this fraud seller the seller has complaints all over the Google you can check. I have raises the complaint with myntra and they have picked my product but updated pickup failed and now my money is stuck. I will soon escalate this on social media i have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Mathers
Mar 20, 2022
Report
Copy

Wrong product received

Address:India

Order ID # 1199222 [protected] order puma Mirage remix shoes worth 4k and recived black local shoes worth 500. Upon checking abt seller which is Consulting rooms pvt limited came to know this fraud seller the seller has complaints all over the Google you can check. I have raises the complaint with myntra and they have picked my product but updated pickup failed and now my money is stuck. I will soon escalate this on social media i have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surbhijha
from Kolkata, West Bengal
Mar 20, 2022
Report
Copy

Refund processed but still hasn't reflected in my Bank Account

Address:Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103,

I had purchased a watch from Myntra on February 27th, 2022 and had filed for the return for the very same on February 28th, 2022. The mode of payment was through Google Pay UPI & the amount was deducted from my State Bank of India's account. The merchant has processed the due refund amount of ₹ 569 on March 3rd, 2022 which hasn't yet been reflected in my bank account.
I would request you to please look into the matter at the earliest...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nareshgampala
Mar 20, 2022
Report
Copy

Product not delivered but shown as delivered

Ordered fossil watch ES4113 from myntra. Product is not received but shown as delivered . Payment made in full and the delivery is a prepaid. Made complaint with myntra about the non delivery but they have closed the tickets citing the product was delivered in a sealed and pristine condition as per their investigation and hence the claim stands declined.
For the prepaid delivery without pin authentication how is the product was delivered....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitasahni
Mar 20, 2022
Report
Copy

Swarovski Ring : Empty ring box delivered

Website:myntra.com

Order Id : 1198868 [protected] IN[protected] : I ordered a Swarovski Ring from MYNTRA online and paid Rs 6503 via card when placing the order. On 17th of March, we got a parcel delivered at our home and when my dad opened the parcel, the box was empty. There was no ring in the box. The packaging was cut and was taped with an express tape, We reported to Myntra same day & provided pictures of packaging and empty box. They said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:GLS ARAWALI HOMES, sohna

I have made an order worth Rs. 10, 399 on 9th march, 2022 and cancelled it on the same day. I have made the payments through Upi mode. My Order ID is:- 1198706 [protected]
on the application it's been showing that the refund has already initiated But its not getting reflected into my account
I have called the customer support but they are just delaying the issue and telling me to wait further and further.
First they...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arrowten
from Mumbai, Maharashtra
Mar 19, 2022
Report
Copy

Regarding order cancellation by Myntra.

Address:WeWork Spectrum, 307, Chincholi Bunder Road, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064

I had ordered shoes for some days before and today I received the mail that my order has been cancelled due to some unknown reasons. Now should I wait for some days for their response or should I order again? Let me know if anyone can help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The order initially had sizing issues due to which it was put on for exchange after which the product recieved had a different colour from the one shown in the picture so the product was subjected to return with reason stating 'colour is different' but the pickup agent denied to pick up the product as the colour was different from the original picture and didn't take the parcel away. So i request you to schedule a pick-up as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RomeoWrestler_
Mar 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Is Not Initiated And Refusing To Pay My Refund Amount

On Monday 14 /02/2022 i ordered amount of rupees 1904 got cancelled by some technical issues, i did my transaction UPI phone pe through . so this payment is done on UPI transaction im supposed to get my money within short time of period now Myntra executive dropping my calls, asking more more time to refund they tried twice to do refund as they told i have call recordings too I can receive any UPI payment i can do UPI payment but why Myntra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Three orders picked up by myntra pickup partner at the same time but refund not issued for two of them as myntra claims they havent received it.
I returned the products and myntra pickup partners ( Delhivery ) came to collect it. Myntra should dig this up with Delhivery if needed. I shouldnt be suffering coz of mistakes made by others.

Amount of 2 orders - Rs 3676, Rs 2449
I want my refund asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaireen Sharma
from New Delhi, Delhi
Mar 16, 2022
Report
Copy

Defrauding Customers

Address:25A/10B Molarband Extension, Badarpur

I'm a customer of Myntra, Shaireen Sharma.
Order Number:[protected]-4764201
Product price : Rs.2950

I originally ordered a Mac foundation Compact for Rs.2950 in the shade NC 35 from Myntra and Seller name was Vision Star. However, I Received a Duplicate Product with no Price tag and in a Different Shade NC 20. I sent the pictures of the product the way it was sent and raised the return request same day when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namrata Revankar
from Hubli, Karnataka
Mar 16, 2022
Report
Copy

Return product.. pickup is not initiated

Address:Banglore
Website:www.myntra.com

Hi,
I have ordered a kurta set from Myntra..
I was not in town after the product delivery...
Once I back.. the size and quality was not satisfactory so I initiated a return.. But the Myntra is not picking up my order.
Please pickup my product and initiate my refund amount of rs 2099 as soon as possible.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tharun 19-64 sec -b
Mar 16, 2022
Report
Copy

Order ID # 1198942 23619407877601

Address:Flat No:106, AKV building ,substation road, Ragannagudaxroad, -501510

Myntra didn't delivered my order to me and they have updated it was delivered and i didn't get any call from the delivery agent also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayak123/
Mar 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't issued my refund

I ordered a t shirt on Myntra but after 2hours i cancelled the order. I have paid for that in two ways one is myntra cash and second is phone PE . Myntra cash money is refunded but my phone PE money did not refunded yet . What to do about it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ragini78
Mar 16, 2022
Report
Copy

Access denied

I am trying to login into the account after few months and they have blocked my account without informing about the same.

Before that i was able to placed the order . I might have placed a lot of returns that is because they have old products and they sale duplicate products over their site.
So, if this is the reason for it, then they should get their quality check first also they shouldnt allow more than 5 products...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinayatm
from Mysore, Karnataka
Mar 15, 2022
Report
Copy

Faulty and damaged product sent and not accepting the product back

Address:Myntra DesignsPvt. Ltd.Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Devarabeesanahalli Village,Varthur Hobli,Bengaluru – 560103

We ordered a Marc Loire Women Grey Woven Design Block Heels (Size: 39) (Image attached) from Myntra.com on 16 Feb 2022. We received a wrong product on 23 Feb 2022 (refer to images). The product was also physically damaged (refer to the attached images) and a totally different one than what we ordered. We initiated a return and the pick up guy rejected the pick up stating that the product image that he has and the one we are returning are...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pb28
from Bhopal, Madhya Pradesh
Mar 15, 2022
Report
Copy

Multiple account blocked

Website:Myntra.com

My mynyra account was blocked due to excessive returns as per told me by customer care. So I tried with different mobile numbers but another two numbers have been blocked simultaneously by auto search of Internet or address. How can myntra loose so many customers??? I've been a frequent and a loyal customer to myntra always. Still I wanted to be a part of myntra. Its my humble request to unblock at least any one number so that I can start...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:India

Order no: 119777832863527874003
I ordered(26th of Feb'22) kurta and palazzo set but received only the kurta on 7th March. I raised a complaint in Myntra and the delivery exe picked up my kurta as per my complaint but he put my return on hold post pickup and asked me to get just the approval from myntra which he mentioned would take only 2 hours and would reach him within same day. From 9th of March everyday I had been calling up Myntra...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy