Myntra.com Complaints & Reviews

I placed an order with Order ID # 1205527 [protected].
On 27th May and the order was to be delivered on 28th May 2022. On the same day got message that order is delayed by few more days while on app it shows. Till date I have tried contacting Myntra customer care multiple times, they will get back but no help. Till date neither I have received my order nor...

Hi I placed two orders from myntra first one is dressberry casual shoes which costs 899es and second one is boat neckband price is 999rs I received both empty packages and I complain to myntra but they say we investigation and there investigation is clear they said trying to fraud and resolve quey without customer satisfaction I want my products otherwise my refund if I did not receive than you have face some consequences its not the small thing I getted fraud by myntra of 2000rs and the put allegations on me so resolve my issue

I placed an order with Order ID # 1204590 [protected].
on 16th May and the order was supposed to be delivered on 26th May 2022. On the same day got message that order is delayed by few more days while on app it shows order cancelled.
Till date I have tried contacting Myntra customer care multiple times, Sindhiya and Syed have mentioned they will get back but no help.
Till date neither I have recieved my order nor its cancelled. This is simply pathetic as they are unable to track my order which I can simply see from Myntra app.
Pathetic customer support and service by Myntra.

Order ID # 1205112 [protected]
Dress :- Brown and silver striped accordion pleats layered A-line dress - S

I had ordered a dress (Brown & silver feather for women ) on 22 may 2022 from myntra. And received it in next day, When I got and tried the dress I found it too loose and of low quality, so I wanted to replace it with XS to see if that will be of good quality or fit but after waiting for few days it was still out of stock, so I decided to return it on 28 may 2022. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day. After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check".
When I clearly remember putting all tags with the dress, kinda seem like Myntra is unnecessarily raising issues to avoid refund!!!
. Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

I ordered a table cover which I received on 28th May 2022. I returned it the next day because the size wasn't right. But today I received a message that it did not pass the quality check. I unable to get through through customer call number. And i could see no other forum for getting my query answered. The product was returned as untouched as it could be. It was only unfolded and folded back again. Please provide a proper reason for the return or return my money.

#Fraud, This is 2nd time on Myntra something inappropriate has happened. I've ordered 3 shirts but got only 2 shirts in the parcel, after I complain that, Myntra team did an investigation of few mins and said- "The parcel was sealed, so that, this issue can't be entertained". Yes, the parcel was sealed but the product was missing. They're not entertaining the serious concerns properly. I've also sent an email to [protected]@myntra.com. But nothing happened.

I ordered a pair of shoes from Myntra which were delivered to me today but the size I ordered it wasn’t that I initiated Return asap. The same delivery partner came back to pick the product yesterday that was 28/05/2022 he checked the product thoroughly and was satisfied with all the tags and everything he wanted to be with product to make it complete. While I was waiting for my refund I checked the Myntra app and found that the product...

I made and order from myntra through phone pe but payment was done but the order is not yet places . Looks like there is some issue with the order and my money isn't refunded yet so I want the refund

Myntra provides merchant platform to buy false product and get commission I have invested 110000 and now they are telling me to pay 70000 as handling fee they are not returning money... merchant is samantha karvhadev please take action against her... this has happened with so many people... I'll provide you address 3rd floor akr tech park, 7thmile, krishna reddy industrail area, kudlu gate, banglore 560068, karnataka India.. please take any action and help us

I bought a white jeans from Roadster brand from Myntra, I was having size issues, the jeans was short and tight so I wanted to return it. I placed return and the day of pickup the delivery agent said I have defect in this product so they cannot accept it. The delivery agent showed me minor details like Fabric thread color difference and tiny marks that are not visible unless you see closely. They suggested me to talk to customer care.

The Customer service raised an issue for damaged product and declined the claim after 2 days. I also talked to them, wrote them and chat from the app but the keep telling me they cannot process it further. I talked to a senior customer service agent she also said the same. They rejected my return and did not even give refund. They again raised an issue and kept me in hold for 5 more days.

The product has tiny microscopic details of fabric color difference which is definitely a manufacturing defect. There was no stain no marks by me. But still they did not take return.

Order ID # 1204078 [protected]

I bought kook n keech women white sneaker and it's outer synthetic started peeling off within one day o[censored]sage. Manufacturer has provided one month of warranty on the product. I submitted return query on the website within 5 days of getting the product and added the images of the damaged part of the product. Two days later i got message that my return request is cancelled because i didn't respond to their delivery guy. I contacted the customer service about it and they told me that they are placing the complaint and I will get an IVR call or an email about the proceedings . I waited for next 4 days but didn't get any feedback from them. I called them again and raised my issue to them. This time the executive said that i had requested for return of damaged product. Instead of that i have to return it through the request of Damaged product post usage. He registered my new complaint and asked me to add images of the product through HELP option in the website. I did as he said. But 3 days later i got message that Your return request for Kook N Keech Casual Shoes has been put on-hold as it did not pass our quality check. I called them again and the executive said that their product passes through various quality checks and money can't be refunded for it. What is that manufacturer one month warranty for?
Shoe outer skin is peeling off within one day usage. And they are saying product has faced various quality checks... Indestructible product on paper. Myntra is fooling customers!

I had purchased Skechers shoes from Myntra and it got delivered the next day as Myntra has launched express delivery. But due to fitting issues i.e. small size got delivered and I had put a return request. It was picked up the next day itself and the person who came for pickup was very rude with us. Then I got notification from Myntra that the pickup was successful. After a day I get a notification from Myntra that the return request has...

Hi,

I have purchased a shoe on 10th May with order Id[protected]-3623501 and paid Rs 1599.On 17th May order was delivered which was having one 37 size and other shoe of 38 size and immediately I have requested for return which they picked up on 18th May 2022.

Since then 9 days passed when ever I have ask they when will I get refund they are not telling the time line and avoiding to provide refund.

Kindly help me to get my refund to my source account that is my credit card account from where the amount I want to be credited back as I don’t want to buy anything from these fraudster company anymore.

Please find my invoice copy and return pick up proof as evidence that I have returned the product immediately .

Regards,
Smruti

Myntra without customers information closed the file and show satus resolve you problem but not resolved mu problem
Boycott myntra
Please detective my account

My orders cancel by mantra and not provide same price my product
And not responds by mantra customers agent.

Very bad service by mantra
Very bad service provide by customers agent myntra
Boycott myntra

Myntra deliver wrong product with same seller and refuse to exchange order id- #120113409233883918003 delivered on 18th apr after that exchange request reject 26 may when courier pickup failed due to wrong product i speak to customer care many time but they do not solve my problem i didn't open parcel courier boy open product and say its bag not dress i order he cannot accept exchange.

Hey,
Myntra has deactivated my account without giving prior warning.Mentioning the cause of deactivation is it has been identified to be in violation of
Myntra Fair Usage Policy..
I have been using this account since past 2 years and I am frequent user and I have ordered many stuff in past.
Even I have paid for all order stuff.
Recently i ordered 8 sarees of same color for my reception to pick the perfect
option..and next time when iam trying to login my account is not opening..i wanted to have some refund and exchange but i was unable to do so..My concern is if you find someone account is crossing the violation of terms and condition.Then you should also restrict them to place order and you should not deliver them the product and shouldn't accept the payment..after allowing all these things ..how could you block the account..I have left out with 8 products net worth of 16, 000 ..which is of no use..It's a kind request please understand the concern and processed with some resolutions..
Thanks

Hi my Myntra account is showing your account is deactivated when I’m trying to login with otp. I have active orders with Myntra and some balance in my credit. My account is deactivated without any prior notice. I urge you to look into this matter. My account is old I’m not a new user plus I must have made purchases over 50k. Is this how you trust your loyal customers? I shall take this case to consumer court, to media if need arises. I’ve contacted customer care they said they’ll resolve this issue but still no response from them. My account is associated with [protected](number)

I have returned a product on myntra on[protected]. The delivery guy checked it thoroughly and it was in proper condition along with price tag. But now they are saying that I have removed the tag. and kept my money refund on hold. I have shopped a lot from myntra and even returned products in fine condition. But this time I am really very disappointed. I want the refund from myntra.com.