Myntra.com Complaints & Reviews

Hi, I returned an order from myntra on 28 April 2022 after that in app it showed you return is accepted and by tomorrow it will be refunded, but still after 10 days same state, I tried calling them multiple time not able to connect with them and now they are are saying it will take 17 th may to verify it, multiple ticket i raised and they resolved it without solving issue,

Below is their feedback on app:

When will i get my refund?
Open IssueSun, 08 May
Item
My return was picked up but I haven't received my refund yet
Resolved IssueSat, 07 May
Call not connected please schedule another call.
Call CancelledSat, 07 May

I ordered LONDON STEPS Women Black Embellished High-Top Heeled Boots on 25 the April and they arrived on 2nd May. Somehow I didn't like the product due to fitting issues and it didn't seem as it was shown on the site. The colur of shoes is also worn out. So I am trying to return it and every time the return request is getting canceled saying the color of the sole of the shoes is different and it is not passing the quality check.
I don't understand what is wrong, where I didn't even remove any tag or packaging, and is kept as it is untouched. Please look into this matter. I want to return the product and need my refund.
Order Number:[protected]-5862601

My order id 1203175 [protected]. I ordered a item on 30th april n arriving date was 5th may n today is 7th may till now my order isn’t arrived. In tracking status they are showing delayed delivery. I have to go back on 10th may to my college till now they aren’t delivered my order n for cancelling they are saying I cannot cancel that item please see too this matter because they aren’t proper telling anything to me
Yours regards
Elsa

My product is picked up on 23 rd april 2022
Order id : 120174612312099396703
Return id: [protected]
AWB number :[protected]
Product name defacto women red& black checked shacket
Already return product picked up on 23 rd april 2022. myntra sent me a message saying that the returned product has not reached their hands .That's wrong. I wil share return pickup details

Sir, my sister ordered clothes from Myntra and paid money before itself but delivery boy said it is cash on delivery and took money from me i request you please solve our problem

I wanted to return my product from Myntra due to its quality and size issues. I requested for return and it goes accepted on 3 may. The return pickup was scheduled on 4 may which failed. The reason of such failure I got is that I was unavailable. Though I was available at that time. The deliver executive didn’t even call once before arriving like he does everytime. When I called him, his phone was busy and I couldn’t talk to him. Then the pickup was rescheduled on 45 may which didn’t happened. I have been contacting Myntra customer support, they said that they have registered the complaint and will resolve it on or before 7 may. But I haven’t got any response of my problem. I want to return it immediately, don’t want to delay it for a month or so.

A frustrated customer!

I had cancelled my prepaid order on 14th April and they are not giving me refund.
it's almost been a month they are not doing the bare minimum providing me with the reference no.
I have talked with there customer associate multiple times but they ask for another week or so.
And on top of that they are falsely showing on there app as intiated

I've ordered a Taavi black and grey dress of size- L from Myntra with order id[protected]-7137603. I received a different green dress with size - S. I raised a request to to return the product as I got a different one with the request ID - IN[protected] on 5th of May, however, Myntra rejected the requested stating that they sent the correct product and closed the request. After being on phone with them for more than an hour,...

I have purchased 05 shirts last week that was delivered on 21 April and immediately found one shirt defective and next moment I put for return and refund. But surprisingly refund cancelled on basis of quality check failed. How? Order ID # 1202406 [protected]

Delivery boy...

I have ordered el paso sandals but they delivered the wrong product I.e provogue shoes now they are not accepting return pls register my complaint and taken action as soon as possible

I have ordered a pre-paid product from Myntra of amount - 603, with order id[protected]-4499401

I haven't been contacted by the delivery team regarding product delivery or any issue with delivery.
After one notification saying delivery is failed and will re-attempt they canceled my order without any information.

I tried to talk to Myntra's customer care but they are not willing to help. They are not providing any concrete reason why the order has failed or been canceled. Their reasons are -
1. Some logistic issues, PIN code is not serviceable
But this is the senseless reason because -
1. When I ordered the product I checked the pin code serviceability, also you can not place an order if service at the delivery address is not available.
2. I have received orders from Myntra on the same address/pin code in past.
3. There was not a single attempt made for delivery to my knowledge and there is absolutely no information provided to me about any issue.

Myntra's customer care told me to order the same product again but 1. They are providing any assurance that this time it will be delivered.2. I have ordered a product at a discounted price right now same product costs me 4 times.
So there is absolutely no help or hope from Myntra's customer desk.

My complaints are -
1. If at any given pin code service is not available why the false claim of service availability is assured on the website to app.
2. Why the customer has not been contacted for the delivery.
3. Who is going to pay the increased price of the product.
4. Myntra has used my prepaid money for 2 weeks and then canceled the order.

I ordered a product from myntra and returned it as it didn't fit me. I made sure i return it with all the tags and bills. After waiting for almost 7 days they rejected my refund saying that the tags were not in the product which was a lie. later they said i'll be reshipped my product with 7 days but didn't receive it either. it took 10 days to get my parcel. in which in got a wrong product. raised it to myntra many times they just keep giving me timelines and they is no update on my case. their customer service is least botherd and no one from their team has called or given me assurance that it would be resolved. no update on what is the solution.

I returned one item from myntra that is defacto women red&black checked shacket . Pickup is completed on 23rd april. Today i have a new message like out for pickup. Already completed that then why send like that messages and when i get my refund . Myntra is very worst app
Order ID # 1201746 [protected]

I want to launch a complaint against one of your executive who mis behaved with my brother. My brother simply called to want to know an update on orders he shouted at him and said he is in hospital

My account has been hacked and I am not able to reset my password either. I raised the same complaint in the customer care of Myntra and he told me to wait till 4th may after putting my call on hold for 15 mins atleast on a 20 mins call. I told him that my bank details or personal details could be harmed if any immediate action is not taken and after i asked to speak to his senior he put me on hold again and then abruptly cut my call after 3 minutes. My account is still hacked and no action is being taken.

I ordered 1 sandIe with order number [protected] I got delivering today msg 2 days ago since then i am Trying to call delivery agent. On 1st day he is only telling that he will deliver in afternoon but didn't call. I called him then he said will deliver in night then at night he said he will deliver tomorrow. Tomorrow also same thing happened. I got delivery failed msg. I contact to help line but nothing happens they just raise the ticket...

I have canceled one item continously 3 times because of discounted rates but myntra block my cash on delivery option.

I had ordered a shoe having size 10 but when i got the product it was unable to fit in foot.So i requested for exchange of size 11. When the delivery boy came he didn't accepted my product by saying that the shoe is stained little black.
The shoes which i ordered were totally white and about the stain which he was talking its little black already when i received the product.
Now myntra is not accepting any call or there is no option to write them. I am stucked please help.

I used ola money to pay for my Myntra order. It was written in the app that if we would pay using ola money we'll get a 200 Rs cashback and I did the same but didn't get the cashback.