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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 73

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F
from pune, Maharashtra
Mar 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund from myntra

I have received the refund of one of the products that i cancelled on myntra, it's been more than a month. I have followed of several times but still no update.

Order ID # 1197230 [protected]
Product Name: COTTON ON Women Black Solid Pinafore Dress
Refund amount : ₹ 2239.00...
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N
Nitin_0824
Mar 31, 2022
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HRX yoga men jade rapid dry t shirt

Order id:[protected]-9927801
Expected delivery: 30th March 2022
I have order these product on 26th March 2022, It was suppose to deliver on 30th March 2022, I have order these products for one of my best friend,
Myntra spoiled his birthday.
I want to log a complaint again Myntra.
Help me out on this....
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A
Ananya walia
from Palampur, Himachal Pradesh
Mar 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed and not reflected in bank account

I have made the purchase of 3199 from myntra. The refund was initiated by myntra on 19th march. But it is still not reflected on my bank account. Acc to branch manager myntra has not credited the amount yet....
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P
Pratikkumar04
from Delhi, Delhi
Mar 30, 2022
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Refund initiated but not received to my account

Website:Myntra

As per Myntra, refund amount had been initiated on 18th, 19th and 20th March but I haven't received the amount yet.
They have provided me with the bank reference number but SBI is saying that reference number will not work and they need UTR number which Myntra is not providing. Refund is for around 23 products which amounts to around 25000 rupees.
Below are the few reference numbers which they have provided.
75105172078001803320694,...
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B
Bhavanaj6
Mar 30, 2022
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Account not available

I am a regular customer of Myntra with frequent purchases.My account got locked for reasons not known to me .When asked about it the Myntra customer support says that we cannot reveal the reasons .I have money in n my Myntra credit account which I have no access to .I want you to look into this matter and show some support....
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K
kunalc3110
Mar 29, 2022
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Refund of money debited but order not confirmed

I have made payment through paytm but my money is debited from account but order not placed. I also raised issue from their website but query was not resolved...
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M
ManuGoel
Mar 28, 2022
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Return of product rejected for wrong reason

I had ordered a kurta set from Myntra, which did not fit me and I returned it the very next day. the pick up boy took the piece after checking the tags. I got a message the next day that the pickup has been rejected due to missing tags.
I called up their customer care which promised to look in and resolve it. meanwhile, I called the pick up agent to check whether he has taken the tags back, which has has confirmed. but now the product...
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S
Shivani697
from Chandigarh, Punjab
Mar 27, 2022
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Account deactivated: Unable to return/exchange products with poor quality/fit issues

My Myntra account has been deactivated. I’m unable to return/exchange any orders which I want to because of fitting/quality issues but I’ve been denied any access or cooperation in doing so. I’m not getting proper justification on why my account has been deactivated. All my orders were prepaid, have been delivered to my permanent residence and were solely for my consumption. Ive been consistently trying to reach out to support team...
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Z
ZielleR
from Ghaziabad, Uttar Pradesh
Mar 26, 2022
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Rejected product return

I had ordered a pair of shoes (order no:[protected]-3968403) from Myntra on Mar 23. I received the item on Mar 24 but didn't find the quality upto my standard and issued a return. The item was picked up on the next day.
Later that day the return was put on hold so I raised an issue with the customer support. On Mar 26 I was informed my return was rejected because the item failed quality checks as it was used and the item will...
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N
NIKITA TAJANE
Mar 26, 2022
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Fastest delivery

Address:Saisharan housing society B-24 plot no 505 Spine road gharkul chikhali pradhikaran
Website:Myntra.com

Hello mam,
I ordered product on 25th March and my estimate dilevery date is 31st March.
But I want my product on before 29march because some emergency I will be out of town and no can collect product at home at 31st March
So I requested you to deliver my product before 29th March, it will be grateful to me
Thanks...
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C
Cupcake12345
from Manipal, Karnataka
Mar 26, 2022
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Money deducted but order not confirmed.

I had placed order for few clothes which costed me around Rs 2, 300/- but the order isn’t confirmed, money is already deducted from my account.

I have tried calling customer support and they haven’t been of any use, everytime they ask me to wait for 24 hours and then they do not respond at all ....
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S
Sweedal Gracius
Mar 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return but refund is not initiated

So i brought a product from myntra a H&M blue oversize oxford shirt and decided to return the product next day because of size issue. I placed the return option next day the delivery person came to pickup the parcel he was very rude with me he dint know what he was doing i gave him the return parcel he took started scanning the tag but he dint had any idea what he was doing. later after 10 minutes or so i got a text message that the return...
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V
Vishnuz
Mar 23, 2022
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Myntra Delivery problem.

This is my personal experience i placed an order on 15/03/2022 and product not delivered but in myntra account its showing deliverd.Frequently called to many support employees in myntra and explained them my concern, they will hold our call by saying we are discussing with higher manager 's .. after some time they will tell tey can't do anything for this.
Email proof: from myntra which they declined to refund my money. These all...
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M
Mriganka Bhalla
Mar 23, 2022
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Urbanic dress I ordered failed quality check

Address:Myntra office jammu
Website:Myntra.com

I placed an order for a white dress from urbanic
Order ID # 1199334 [protected]
I recieved my order on 21st of march 2022
And within half n hour or less i put the return for that dress due to size issue and a dirt stain on it . The courier boy came on 22nd to pick up the return . He checked the tags and all ither details and picked the product and i recieved the message that your return has been picked up successfullybr...
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M
Mb_03
from Gurugram, Haryana
Mar 22, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Return Reject

Address:Bangaluru

I ordered a product on 17.03.22 and raised the return request on the same day as I didn't like the product fit for myself (RETURN ID [protected]). The product was supposed to be picked up by 29th march. On 21.03.22 I received out for pickup message. when I called the E Kart number provided by mantra I was told that the product will be picked up the next day. On 22.03.22 I again tried calling the pick up the number provided to confirm by what...
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S
Shreya2112
from Pune, Maharashtra
Mar 22, 2022
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H&M Men turquoise Solid Zipped Cardigan

Ordered a H&M cardigan but received a kids jeans in a extremely small myntra packet by default a sweatshirt would never fit in it in the very first place .So I requested for a exchange but the delivery agent said it does not match the cardigan ordered so he cannot take it and requested me to contact call centre. After telling the agent the situation he said it would be resolved within 4 days however they said they did proper investigation...
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M
MariaStephen
from Ernakulam, Kerala
Mar 21, 2022
Mar 24, 2022
This thread was updated on Mar 24, 2022
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Ive not received my refund of 4344rs

Address:Myntra

I placed a return request for 3 products on 12th March. Since I wasn’t available at home my request got cancelled. I placed a request again on 13th March. Products were picked up by the executive on 13th march. Few minutes later I got a message saying return request cancelled for all 3 products. I spoke to customer care many times no help from their side. Delivery executive said he already sent everything to myntra. I lost both products...
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P
Priyanigam
from Ajmer, Rajasthan
Mar 21, 2022
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My pickup completed bt Myntra not received

Address:Vinyaake Nagar Gali. No. 3 Near Madar Railway Station, Madar

Mera pickup 15 March ko ho gya bt abhi tk wo Myntra me received nhi hua
Why this happened
Jb mere ghar se pic hue shoes msg bhi aaya mujhe phir what happened
Please solve my problem fast.
This message I received

Pickup Completed: Red Tape Women White ... with tracking ID MYNR[protected] from myntra.com was picked up by an EKART wishmaster named VAN LCM Raju Bairwa today. Click to give feedback: http://ekrt.in/LKpBuguuuN...
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Purchased a dress from Myntra. Did not like the qualitu so Requested a return.Pick up executive called once I requested to reschedule it to either the sameday evening or next day.But he cancelled the return.Later had to call the customer care and explain whole story and requested for pickup.Myntra arranged return.
Now the Courier Guy(Pickup Executive) took the Dress in perfect condition with PRICE TAG, BRAND TAG in MYNTRA Cover as...
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R
Razia Fatima
Mar 20, 2022
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Convenience fee

I'm being charged for convenience fee and i was not aware there will be inconvenience fee for return hence I want that to be waived off so that i can process my order or else this one going to be my last order from Myntra as I've credits which cannot be transferred...
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