Myntra.com Complaints & Reviews

I didn't receive my order but they are telling that they delivered. I didn't even get a call from delivery agent nor a message of otp at the time of delivery. I contact myntra customer care 4 times and always telling one thing that delivered. I need a refund of my amount to my order

I ordered black colour kurta. However I have received an yellow colour sharara. Immediately I placed the return, however they are not accepting the return, saying they shipped the correct product.

Just bought nike shoes from Myntra.com
two days back and after receipt of product .
We observed that the quality and the size was an issue then we request to return the product.

Delivery guy came next day and stated that the “ quality check of your return failed as the brand tags for this item were missing”

You need to contact customer care .

So I contact customer care and they said wait for more 2 days and then will update you the status…

And then we wait for 2 days and they email us the status which say return has been rejected.

It’s a scam a bought shoes for about 7k

Waste of money don’t go for Myntra

My order was placed on 17th April 2022.
I received wrong product hence I asked for an exchange.
Order no.[protected]-5511003
Packet ID: [protected]

I have ordered a chain and a finger ring of Roadster in Myntra website, chain has been delivered properly but I received empty box for finger ring. I aslo tried to call them but they didn't have that option in their call. So, please me to return the product.
Invoice number: I2923AT[protected]
Order number:[protected]-6901701...

Account is deactivated for some reason and can’t get it reactivated
Called many times but no resolution

Myntra customer care is denying return of the product delivered different than description. After multiple rounds of complaints, they’re still denying to accept return stating that the product passed all their mandatory checks. Please look into this at the earliest

After placing a return request for a wrong product delivered, no pick-up agent came and closed by return request saying 'customer happy with the product'. I called their customer care team multiple times with 2 escalations, but everyone their is just repeating the same thing like a puppet - that we have raised a complaint, kindly wait. And now when I'm trying to place the return request again, the app says the item cannot be returned.
Order ID # 1202327 [protected]

I bought air nike shooes for 4500 rs. Due to size and fitting issue, I raised the return request within 2 days. But myntra.com rejecting my request 3 to 4 times. My product has return policy of 30 days and it is within the return policy. I called them many times but they are not supported. Please help me to get my return refund request. Thanks.

Hi

I ordered 2 leggings I opened md immediately thought of returning it back. I received the refund of one leggings as it was sealed. The second is rejected as it says that it's used wherein wasn't used at all. I want my money back nd keep ur ### products to yourself

Order ID:- XXXXXXX-XXXXXXX-7975903
Return Id:- [protected]
I have ordered Flying Machine Men Black and Grey Colourblocked Puffer Jacket from Myntra, on 25/04/2022 I have received it but I didn't like the product so within a day I have placed the return request with
items covered properly. The delivery boy name Biswajeet picked the order from my home and he himself open it and checked the item at that time. I don't know how he covered it, so it is showing Return is on hold quality check failed.
It had all the tags in it as I have not used that product, and also at the same day of delivery I returned that.
I have been a customer with Myntra so long, I have never expected this kind of fraud activity is going on in Myntra. In order to avoid giving refund to customer, they are removing the price tag from there end and blaming customer that, they have used the products.
Kindly resolve this issue as soon as possible and return my amount of rupees 3299.. be it in my source account or in myntra credit (as we are not cheaters/looters who will use the product and return it!)

Max brand jeans order 13to 14 years old but recd 5 to 6 years and some other pant in brown colour. Couldn't exchange due to mismatch. Delivery guy told me to complain it online. Tried several times but couldn't do anything.

I had placed a return request for a grey enamor inner and the item was successfully picked up with another pink inner on 16th April by delivery agent around 12:30 - 1 pm.
I saw another return was scheduled for the same product after somedays. And now Myntra is saying that they did not receive the product and not refunding the amount.
I am attaching the ss for your ref.

I sent a gift, and asked for a gift wrap. Myntra charged me extra for the gift wrap, but the gift wrap was not provided rather it was sent in a plastic cover. The message sent for the person was sent on A4 size paper and it was crumpled. Invoice was also sent with the gift. What kind of pathetic service is this?...

I bought 2 dresses from Mintra and I gave it back because it was too big, but days later I still did not get my money back. myntra cheated on me
Order ID :1201746 [protected]
Return id: [protected]

Order ID :1201719 [protected]
Return id: [protected]

Dear sir/mam,
i ordered slippers from myntra the day i recirculating the parcel i wore it to check the size and comfort of the slipper and i saw the print on the slippers was peeling off i immediately requested for return after two days the pickup happened…now today i got the prompt that my return request has been rejected they are saying that the product was used …
please help me with the same
order id:- # 1202655 [protected]

On 24th April, 2022, I tried placing an order amounting Rs.4074 with Myntra.
The money got deducted from my account, but the order was not confirmed.
It's been 4 days, I haven't received any refund yet.

I ordered a pair of coffee mug and recieved it on 25th April at 1.30 pm . As I opened it, one of the mug's handle was broken. I have not even removed the packaging of the other mug. I want it to be exchanged or else a refund be made as soon as possible.

Dear Sir/ Madam,

Hi! I ordered polo neck maroon coloured Louis Phillipe T-shirt on 24th, Order ID[protected]-8431801. The Tshirt was deivered to me on 25th evening. I opened the packet and saw that there was defect on the Tshirt, it had stain (photo of the Tshirt is attached for reference). Also, there was no tag attached to the Tshirt. I initiated the return request immediately and packed the Tshirt in the same plastic in which it was delivered. The very next day viz.26th Afternoon this Tshirt was picked up by Myntra agent. From 26th Apr - 27th Apr, the status of this return was reflecting on hold due to quality check issue and no tag availability. Firstly, there was no tag attached to the Tshirt and I initiated the return request immediately as soon as I saw a defect and no tag available on it and the same was picked up the very next day by the Myntra Agent and Hence there is no probability of the product being used. I wrote this as a concern to Myntra through Myntra app via help centre. I also tried getting in touch with the customer care no. but the IVR did not give an option to connect to an executive.
Today my query/concern was resolved with a resolution stating that my return is rejected due to quality check failed.

This is complete irresponsible behaviour and poor service delivery by Myntra.
Myntra being the largest online marketplace is doing fraud by supporting and onboarding fraud vendors who sells fake/cheap/defective quality product without displaying brand tags making it unsure whether its a brand or a local stuff. This is a smart way of delivering defective product without the tag so that the customer cannot return the order.

I am a regular buyer of Myntra and have ordered multiple stuffs in past few days (my order/transaction history is available for reference). I request Myntra to kindly complete the return formality and refund me my money back as this is causing me financial losses and mental harrassment. I would also want Myntra executive to call myself and settle my issue at [protected]. Failure of the same would make me post negative reviews on social media platforms, Myntra webpage, customer review wall and National consumer forum. Expecting resolution of the same at the earliest.

Thanks & Regards,
Adnan Sayed

I have ordered 3 roadster shirts and returned the same. I have entered my bank details for refund but mistakenly a digit has been mentioned wrongly. Now Myntra CCE is only providing the reference number instead of repeatedly informing that Bank ac number has been mistakenly provided wrong.

They are not transfering the call to seniors and only confirming that they can't help me in this matter.