Myntra.com Complaints & Reviews

I've purchased the product (Sunglasses) on 17th May worth 2000/-. Found some dents on frame & scratches on lens, decided to return it. Placed the return request immediately after unboxing the package. Now, 3 times 3 different delivery executives came to my location and took about 20-30minutes to find the SERIAL NO. CODE which they have put in their device and which Myntra gave them to accept return. He said your product fulfills every requirements of return policy . BUT I've checked the entire box, the receipt, the inner polythene bag, the pouch which contains the sunglasses...none of the numbers is matching. Every time the delivery executive tries to put the code his device shows *Verification failed*. He told me to call the CUSTOMER support executive and remove the serial number code checklist so after that he can recieve my product without any issues.

No response from CUSTOMER support executives and Myntra. My money & time is totally getting wasted in this ###.

Totally pathetic & [censored] experience. Not expected from reputed E COMM. site like Myntra.

I had order belt on Nov 10 th 2021 the same day i had Cancelled my order I did not receive my refund to my bank account . I checked with the bank giving reference number . My amount 479 was not refunded by Myntra stil today they are tellin me to ask the bank .

Returned my product on 23rd May But it was not updated on my myntra App for which i have not received my refund. I am really worried and disappointed . I have raised a complaint but the pickup is scheduled, but from where i will return the product if I have already returned it to them. Help me out with it

I ordered 10 product from myntra they delivered 2 product differently and rest in a single bag they delivered it and took otp from me and when I open the baggage my one product was missing in it...and they are saying that it was shipped by them correctly...so they can't no do anything about it ...but I didn't receive the product

I ordered adidas orginals shoes (
Order Number:[protected]-4819401 ) n the parcel was delivered next day but the product received was wrong .. a return req was generated n the item was picked up but then my return request was rejected and no refund was initiated from myntra

Order ID # 1204486 [protected]

Order placed - May 15, 2022
Sheduled EXPRESSED 1-2 DAY delivery - May 17, 2022
Rescheduled delayed deliver date - May 18, 2022(did not get delivered) no exact date was mentioned for the delivery.

Order delivered as of May 23, 2022 - NO

I TRIED CALLING CUSTOMER CARE AGENTS. THE REASON I GOT, DID NOT MAKE ANY SENSE. I COMPLAINED AT MYNTRA FOR DELAYED DELIVERY. The said order was a birthday gift. The order contains 3 items. I was told that i will get a call back within 3 days of your complaint. But i had to call then my self to ask if they will order my things.. they have no reason for my order's delay.

I had placed an order on Myntra, Order ID# 1204566 [protected]. There was supposed to be 2 products in the packet but I received just 1. I did not receive 1 Levis blue jeans worth Rs.2, 558 which I have already paid for.
I raised complaint on myntra support but they declined my claim saying they have checked their process and have delivered the product, which is a lie since I did not receive it.
As soon as I received it, I called the delivery agent for the missing product but he did not respond.
Order date: 16 May
Invoice was present for both products in the packet, but there was just 1 item

I was looking for wfm and clicked on a site where i was arci introduced themselves on whatsapp. The job was to complete payment tasks and get a profit. I had no idea the stakes would go high and neither do they warn you. So when i came to a payment of 72000 i told them i cannot make it. Somehow i arranged for the funds and told them categorically that the last task should be below 20000 and then i will withdraw. Arci assured me it will be less than 20000 so i went ahead only to get a shock that the next payment was of 115000. I flatly refused. Arci insisted that i should borrow and complete the task. I refused and asked for my money 120098 which i had paid without profits. Arci said it was not possible without completing the task. I told arci that they had assured me that theast payment would be under 20000. So arci said it is not in their control. I told arci they should have told me that in the very 1st place instead of assuring me. Also they should keep people informed about the approximate cash required for every task so that people can take informed decisions. Any they have refused to return my amout of 120098 which i would like you to help me recover as part of it is borrow money which i need to return.

I had placed order in Myntra app, but later, due to some issue with my mobile, I changed the mobile and logged in to Myntra app through my new mobile. But now, all the orders that I placed in Myntra app using old mobile are not visible in new mobile. Please help me resolve this issue as i'm mot able to track my previously placed orders....

I had initiated return of jeans after trying on due to fit issues. The tags were intact and it was placed in the same plastic packaging it was delivered in. The collection person even checked the tags and took it with them. They returned the product again saying there was a stain whereas the product was unused and wrapped immediately after packing. The stain was present even before the jeans was delivered. I need my refund.

I had two returns on consecutive days and for 1st re5urn pickup guy didn't have the image and he picked up one of the package, second day for another return pickup guy came and after seeing 2nd return he told it's not what he came for.

Then i realized he messhed up the pikcup and picked 2nd items on 1st day and from that day almost everyday i am contacting customer care.

I have multiple incident tickets open but no resolution yet, i just hear lies and being misguided by customer representative.

IN[protected]
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Every day it shows pickup was failed, though no pickup attempt is even being made. It's been almost a month now and still there is no solution. What a pathetic service from such big name.

Attached are screenshots of the products i requested for return, where against saari sweatshirt was picked and now i am left with saari to give for sweatshirt pickup.

Well This is becoming the refund scam of Myntra. I have ordered two dress for my mother. But unfortunately due to size issue It didn't get happened. When I return both dresses then one processed for refund and other kept on hold. The delivery boy came to home to handover that dress saying that tag scanning is the problem. When I called up customer care they saying that dress is used. What the hell is going in Myntra?? Such professional company is doing this. How can anybody say that you processed for 1 dress and other is kept on hold...I want my refund ASAP.

I received a stained and dirty tunic and when i tried to return it, they have rejected it and reshipped it to me. I want my refund for such a dirty product.

I have placed an order dated 9th May.
Still I m not getting my product. Money has been debited from mine account.
I have called to customer care team but they have no answer.
My product tracking number is
MYSP[protected]
Very bad experience

I have returned my product on same day and it is not updated in system and thats why I didn't recieve my refund amount .called many time to customer care executive and didn't get a single solution.

I you people didn't recieved that return product talk to that pick up boy and take the action against him.

Refund my money or return that product
Pata nahi aise kitne customer ko you people are cheated .

Myntra aise hi logo ko loot raha hai

I ordered 2 products from myntra but they deluvered only one. the other one they marked as delivered but when I complain them they are only reling on sratus check. not investigation on deliveey person . I did online transaction so now I'm at loss of Rs. 1997. My order number is ending 72601. they looted me.

My Order ID # 1203990 [protected] in myntra.com is not delivered on promised date. When ever followed with customer care, they ask to wait for 24 to 48 hours and close the issue resolved. This item was for my son a shoe which i had to give him on 20th May 2022. In the website the order is still not dispatched. It is very embarrassing and painful to follow up. I want to sue them for my pain.

This problem has not been solved. I can't believe people are facing this problem for years and still MYNTRA has not come up with any solution . They should atleast give us a compensation as we have utilised our time for searching out the product . I have ordered few items for my sister's birthday's gift but without even asking Myntra has cancelled one of her favourite product and now the product's price has gone up . In this customer's trust will only break. I'll definitely share it among my friends and families . I literally want a compensation for spending my time to search and then emotional damage happened due to this!

So i ordered a roadster tshirt. and the day i got my order ...the tshirt i got was light coloured than compared to the image..so i immediately returned it..the delivery agent refused to take the tshirt as it doesn't match with the image as it was light coloured..so i talked with the customer care ..they told me everytime..we will help you..and asked the bar code and the details related to that tshirt..and at last they send me a message that they had given the correct product so your request is cancelled..now what should i do..i want my refund..

Hi Team, I have returned my product on 12 may, however its not updated in the system and because of that refund has not initiated, and for that I have raised complain and now they are scheduled for pickup, if I have already provided the product how can I give again, I am really very much disappointed with this. Also I have called delivery boy who has picked up my product he is saying he has submitted to office. Can you please look into this and initiate my refund ASAP.