Myntra.com — Not providing the refund

StutiT

from Mumbai, Maharashtra

Address:	400607
Website:	Myntra.com

I received a wrong product from myntra which I did not even order.
Next day, I return it in hope to get faster refund.
Its been more than a month that I have been contacting their customer support every week to get follow ups just to receive the response -"Our team is still investigating, We appreciate your patience."
They have shown a very perfect example of bad customer support during this time.
I wonder how much time do they need for addressing this issue.
They even don't venture care to even reply through so called faster mode of costumer support -twitter.

I am taking help of this site second time, the former case was also related with one e commerce site that showed even more disgusting support.

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Comments

Gaurav15

from Valpoy, Goa

They told me that they will return my money within 24 hours but i didn't get my money back. Now almost 2 months passed. I called on customer care number but it is not working.

Meghna Kumari

from Delhi, Delhi

Sir i brought a product from myntra cost is 1406.product is delivered bt it is used and chhira is seen in this product starting when i complaind about the product he says we pick up as soon as possible.bt today i call he says product is return by company.plz do something company give much mentally pressure so please help us to do my return.

Bijith Viswan

from Bengaluru, Karnataka

Order no:[protected]-9416101
sharavanan s-

interaction with customer is very weak...behaviour is rudely

i need an immediate reply

please take immediate action...