Myntra.com — twice debited from my credit card and not refunded

On 30th september 2019 i have purchased from myntra e commerce website of amount 2474.43. But my amount was twice debited from my sbi credit card. After complaining to sbi card and myntra they both are not responding nor clear my issue regarding this. Kindly look after this on urgent basis it is around almost 3 months case. Sbi card team also not responding in this issue. I have attached my card statement which shows my amount was debited twice of amount rs2474.43.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Dec 22, 2019
Updated by Alta92
My amount was debited twice but not refunded yet from Myntra e commerce and card was sbi credit card

Complaint comments 

Comments

I have returned 3 items on Myntra and opted for Myntra credit instead of account refund and now I m facing problem as Myntra money is not showing in my account.
I have registered my complaint multiple times but no one is resolving the issue.

Fake box and shoes is provided in place of adidas sport shoes and they are now refusing to pick it up and saying box is different but the parcel .And I have complained multiple time in customer care but they refuse and talk harsly and cut the call imeadeatly.

I am very much disappointed of non refundable of delivery charges, even though i got bad product.
If the product is worst then how you can take the delivery charges when one returned the goods

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9795
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information