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Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping reviews & complaints page 107

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B
baid
from Dindigul, Tamil Nadu
Feb 22, 2011
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Blackberry 8830 mobile

Address: Rajasthan

Dear Sir

We purchased a Blackberry 8830 mobile on 10th jan 2011 through naaptol. Our order no. is 1232481.On delivery we saw -
1. The CDMA does not work .It was advertised that it is a dual GSM/ CDMA phone.
2. Blackberry services do not work on the phone even on GSM.
3. GPS IS not working
4. The click of the trackball is not working
5. We complained several times but no response. Few dates...
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H
harish.yadav30
from Bengaluru, Karnataka
Feb 18, 2011
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Defective mobile

Address: Bangalore, Karnataka

HI,
i have bough one Boss 3300 handset from Naaptol.com as per order no. 241667 . i was supplied a defective handset and when i send mobile for replacement, first naaptol.com gave me a wrong address and mobile came back. when i sent mobile second time, it was delivered to me saying that mobile is repaired. But the fact is that, even packing was not opened.Now even warranty period is over in these things, and a dead mobile lies...
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G
Guri Singh
from Chandigarh, Chandigarh
Feb 16, 2011
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Bad products, Cheaters

Address: Chandigarh, Chandigarh

Naaptol is a very fraud and bad company. I have purchased a 16 GB Spy pen Camera from Naaptol, which when I recevied was not ok, it was not in correct order i.e. the camera was placed upright and gives a upside-down picture. On contacting Naaptol they gave me an address to send back the product via courier with your own money, which I sent them. But after few days the courier came back with "not received" slip on it. Again on asking...
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wwwmo92
from Mumbai, Maharashtra
Feb 16, 2011
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sended duplicate jewelry set

Address: Chennai, Tamil Nadu

I had orded traditional jewelry set but they had send duplicate set with damage.my order no is 1370711,v-1001, my name is mr. s.parthasarathy .pp Amman koil ,2 street ,mint,chennai .phone no [protected]...
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R
rockstone_kane2
from Mumbai, Maharashtra
Feb 14, 2011
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Happy Purchase from Naaptol

Hi, my name is Rajesh Patil. I purchased Touch P-Phone from Naaptol. I thought I was taking a Risk, as I had never shopped anything online, without actually seeing it. But when I received the product, it was greater than I had expected. Yes, there was some delay for its delivery, but that was acceptable.

Finally, I'm pleased with the services and the quality as I would never find such a product at these rates. Now I can...
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Z
zafarulla
from Bengaluru, Karnataka
Feb 11, 2011
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WRONG SUPPLY OF ORDER

Address: Shimoga, Karnataka

Sir, i have order to purchase an Car Dent Remover+Car Vacuum Cleaner+ Car Scratch Remover Combo on 02/02/2011, which has been advertised on Roznama Shahara Urdu Paper on 26/01/2011. and same is orderd to Naaptol, but instead of suppling my order Naaptol have send me Portable Vehicle Air Compressor to me through COD.

Sir for which i have contact the customer care of Naaptol but they are not did my favour for exchanging the order....
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S
sidhu_gilani
from Karnal, Haryana
Feb 10, 2011
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Incorrect Order, Poor Service, Delay in Delivery

Address: South West Delhi, Delhi

I purchased a product with order number 1176680. The product arrived late and was not as described and in addition was not in working condition. I then sent the product back asking that the correct product be sent and in working condition at the earliest or a refund be provided. Its been 2 weeks since they received the product back and they have not shipped the return product. I have now asked them to refund me my money and they are...
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M
m.talha
from Pune, Maharashtra
Feb 9, 2011
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problem to getting warranty claim and delivery of mobile phone

Address: Buldhana, Maharashtra

i bought atnt 5700 mobile phone from naap tol paying 4000 rs.when I get it is faulty .after crosponding they said me to send back mobile for warenty claim. I send the mobile to company but I am waiting for mobile but company have no time to attend my problum.lack of time I call them on phone but every time they ask me to wait for some days .god knows better when some days become came.my order no, is 862024.one line shopping main koi bhrosa...
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D
drvkrai
from Jaipur, Rajasthan
Feb 8, 2011
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SELLING DEFECTIVE PRODUCTS

ORDER NO 1256997
THEY ARE CHEATERS,SEND SPYCAM WITHOT USER MANNUAL,SWITCH NOT WORKING WHICH IS NEVER COVERED IN WARRANTY,MP3 PLAYER HEAD PHONE NOT WORKING,
CALL CENTRE SAYS NOT POSSIBLE TO REPLACE/TAKE BACK
U WILL BE CHEATED IF GO FOR ITS PRODUCTS..BE CAREFUL NEVER BUY ANY PRODUCT FROM THESE CHEATERS
DR VINOD RAI...
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V
veerendramaurya
from Mumbai, Maharashtra
Feb 7, 2011
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Faulty and used product delivered

Address: Maharashtra

I had booked a Blackberry storm 9530 through NAAPTOL. My Order Id is 1332192. I was shocked after opening the parcel, reason being -

1. The packing was done in a local box and looked as if done by a 10 yr old boy, Products were not kept properly in it's place.
2. I was told by the call center person before booking the order that the product will be an unused Blackberry Boxed product, On getting this confirmation...
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G
guptaind_1
Feb 7, 2011
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Product delivered in broken condition

Address: Vadodara, Gujarat

I ordered a package of a Car Vacuum Cleaner + Car Stereo + 2 GB Pendrive, online at Naaptol.com, viewing an advt in ToI.

i got the order in time, but to my surprise, the car stereo was broken from the face panel, and the pendrive was missing inside the packet. The packet of pendrive was tampered.

i requested on the naaptol customer helpline and they advised me to send the whole thing back to them on my expenses,...
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C
CMALLIK
from Patna, Bihar
Feb 6, 2011
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Item received other than ordered one

Address: Kandhamal, Odisha

Sir,

I have received one sewing machine of Naaptol brand from "N B TELESHOPPING PVT LTD, 5C, 5TH FLOOR, METRO HOUSE, SAHIDNAGAR, BHUBANESWAR, ODISHA, Mob No-[protected] / [protected])" by VPP No-D6534 & Parsal No-EO[protected] for Rs1995/-. But the item which I have received is not that item which I have ordered (item deal code-551). In addition to machine offers like needle, charger, needle threader, foot padel,4...
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P
pravin1976
from Vadodara, Gujarat
Feb 5, 2011
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Not give refund

Address: Vadodara, Gujarat

I buy 16MP camcorder from naaptol but found after some time stop working I sent it for repairing many time but always sent without any work and solved problem after as per commited custmer officer I sent it for replace but after that found same product and problem countinue so demand for refund and send product last three month but till today they not send me refund so PLEASE DEAR MY FRIEND DO NOT BUY ANY PRODUCT FROM NAAPTOL ONLY BUY FROM...
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R
Ria Aman
from Mumbai, Maharashtra
Feb 5, 2011
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order cancelled

Address: Maharashtra

Hello all ,

this online naaptol.com is a big cheat .on Jan 20th i ordered a Dolce and Gabbana ladies wrist watch for rs.6990/-. they confirmed my order by sending SMS on my cell phone. After few days, they cancel my order without informing me and relist the same watch for 11,377/- on their website !!!!

i want to know is the company ethically right in doing so, many thanx,Ria....
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M
manish2208
from Patan, Gujarat
Feb 5, 2011
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to get back my mobile

Address: Mumbai City, Maharashtra

i bought my EPHONE TV MOBILE AP3 from naptol and some problem was created so as per custmer care of naptool i sent my mobile to naptool and at 27 nov 2010 and then i call to naptool they say me u will get and i already call them 30 times but they cant give me answer so plz help and detail is given here

company:naptool
Order no: 538563
custermare care :[protected]
1-7-2010 date of purchase
mobile...
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R
rajkumar bisal
from Bhubaneshwar, Odisha
Feb 4, 2011
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not refunding the purchase amount after lots of complaints and phone calls

Address: Dhenkanal, Odisha

hello,i am rajkumar biswal,has purchaged a digital video camcoder from Naaptol(a teleshopping company) of order number 760548 and product name VOX DV552 12MP digital video camcoder on 13.09.2010. But it has some technical defect and poor picture quality.So i returned the product to naaptol.Then i called the naaptol customer care regularly and they assured me that the refund amount will reach me within 15 days.After 15 days i phoned naaptol...
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birajlama
from Noida, Uttar Pradesh
Jan 31, 2011
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fear of non delivery

Address: Darjeeling, West Bengal

i have recently ordered a camera fujifilm s1500 through naaptol.com. i paid the amount using my friends S.B.I atm card. the amount paid is around rupees-9,590 approximately. i brought goods from naaptol.com because i was recommended by my friend and didnt know about any legal issues that naaptol was facing. now i fear that naaptol may not do the same thing what they have done to others. I would be greatly obliged if you could help in the...
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1972.vishal
from Pune, Maharashtra
Jan 31, 2011
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REFUSING THE REFUND

Address: Delhi

I HAD PLACED AN ORDER WITH NAAPTOL.COM BASIS THE ADVERTISMENT WHICH THEY HAD RELEASED IN "MAIL TODAY" IN NOVEMEBER'10.
THE ORDER WAS VIDE # 1042169 FOR A BLACKBERRY 8830 SPRINT HANDSET .
I MADE THE PAYMENT OF RS 6199/- & THE SET WAS DELIVERED AT MY PLACE ON 14th dec'10vide the courier company ARAMEX AIRWAY BILL # [protected] .

WHEN I RECEIVED THE HANDSET & WANTED TO INSTALL MY CDMA NUMBER...
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sandeep yaduanshi
from Gurgaon, Haryana
Jan 31, 2011
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Bad quality of NAAPTOL product

SirMadam

My Name is Sandeep Yaduvanshi Connect No. [protected].
I Booked My Product named Reebok track Suit+Buffle Bag from NAPTOL online shopping, Order number is 1104545 Dated[protected], Received dated[protected]. Sir Product quality is very dull, its not a genuine product of Reebok. At the time of booking they said if you would not satisfy from over product, you can replace or change your product. When I called...
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shivamids
from Mumbai, Maharashtra
Jan 29, 2011
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Not received my product/excess money

Address: East Delhi, Delhi

Complaint for order no : 1088878
Complaint number logged with customer care : 390729

Sir/Ma'am,

I had ordered a product from your web-site on 9th Dec,2010.There are two complaints that I have logged with customer care which have been taken in a single complain number mentioned above.

During the order itself, an excess amount of Rs.500/- was deducted from your end. The confirmation page...
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