Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Jul 3, 2024
Complaints 2336
Resolved
1285
Unresolved
1051
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Naaptol Online Shopping reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shane_jain
from Mumbai, Maharashtra
Apr 26, 2011
Resolved
Report
Copy
Resolved

CHEATING

Address: Thane, Maharashtra

Sir, Madam,

As you can see below, I had ordered a new BlackBerry 8820 for which I had paid Rs 5750 in full and yet haven't received my product. I have contacted your office in numerous times and yet have not received any answer, let alone the product.

Not a single person in your call center knows where my product is and why it isn't delivered yet. I was provided a tracking number for DTDC z34410993...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
yogi1012
from Chandigarh, Chandigarh
Apr 26, 2011
Resolved
Report
Copy
Resolved

product has not been replaced

Address: Rajkot, Gujarat

sir, have purchase mobile phone at naaptol online shoping on 4 march,around 8 march i recived the product but it was not in working condition i mean charger was not working and within one day battery was dull nd was not geting charge so i complaint naaptol care and they suggest me to send the product back and they will replace the product then i have send my product on 11/03/11 via blue dart curior and they have receved product too. now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vitin143
from Kargil, Jammu and Kashmir
Apr 26, 2011
Resolved
Report
Copy
Resolved

Regarding Undelivery of Laptop

Address: Bijnor, Uttar Pradesh

Respected Sir,
I have placed a order no.-1389059 dated 15.02.2011 in Naaptol Budget Bazar for purchasing a Laptop. My laptop Box coming through speed post and I have paid the amount of Rs. 7200/- to Post man for clearing of Box. But, while i have opened the Laptop Box, the box is empty in front of postman, i have tell the postman that the box will empty he tell me that you have place a complain to naaptol budget , mumbai, hen i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavithraavv
from Mumbai, Maharashtra
Apr 25, 2011
Resolved
Report
Copy
Resolved

Naaptol goods & Customer service are piece of .......!!!!

Address: Rangareddy, Andhra Pradesh

Hi Sir I am Pavithra, I've ordered Sewing machine from Naaptol here is the details of the order

Dear A PAVITRA,
Thank you for shopping with Naaptol.com. Your order details are provided below:
Order Number Payment Option Order Value (Rs.) Status
1163764 Cash on Delivery (COD) 1699.00 Order Delivered

The sewing machine is such a crap. It did'nt work even a week. I've returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepakguptaue
from Delhi, Delhi
Apr 23, 2011
Report
Copy

Cheating and defected product

Address: Delhi

I bought Blackberry mobile set from Naaptol.com 3 months back after seeing the repeated advertisement in newspapers. It did not work and i contacted them several times but they never responded till now. Later on i contacted local service center of Blackberry and come to know that my handset can not be serviced by them as they only do service for phones bought from authorized outlet of Blackberry. Naaptol.com bought sets from Ritco &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satya1as
Apr 22, 2011
Resolved
Report
Copy
Resolved

No Clarity on Delivery Status!!

Address: Gautam Buddha Nagar, Uttar Pradesh

Hi,
I have order one Tablet PC on 1st Apr'11, Order No -1573744 through naaptol.com, but still shipment is not delivered or the status for delivery was updated. I have contacted more than 10-15 time to naaptol customer care ([protected]) for the status but unable to get the status. As per them the "order has been verified will delivered soon". I have heard the same voice in every call last 20 days since 1st Apr'11....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gurpreet sekhon
from Maler Kotla, Punjab
Apr 21, 2011
Report
Copy

not received my order even on given payment

Address: Punjab

Dear concerned i give order of car kit having carvaccum cleaner,dent puller and car scratch remover sktch and pay naaptool for this kit nearlly 2 months earlier but yet i did not recieve my order so do the justice oir otherwise igo to consumer court...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
I
ilavarasan ramasamy
from Pudukkottai, Tamil Nadu
Apr 21, 2011
Resolved
Report
Copy
Resolved

Return of product

Address: Tiruchirappalli, Tamil Nadu

Sirs,
My order for a cell phone was despatched to Salem Office Which was in turn forwarded to Tiruchirappalli Area Office.The consignment no.LA 0250637 was returned to consignor without informing me on 19/04/2011. Today I verified and found that 'delivery on payment of cash facility 'is not available at Ariyalur.My request to staff to Trichy and Salem fell into deaf ears.Hence, this grievance....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yatin6681
from Ahmedabad, Gujarat
Apr 21, 2011
Resolved
Report
Copy
Resolved

refurbished material

Address: Ahmedabad, Gujarat

Dear sir,
i m Mr. yatin shah from Mobile gallery (Ahmadabad). I m a mobile Dealer in Ahmadabad . i m dealer for all leading mobile brand...like nokia /samsung / htc / lg / sony-ericsson /acer /asus & blackberry etc.....
Daily i read the times of India everyday in my home . i m a blackberry user & i have blackberry torch 9800 .....i always read the advertisement of 8830 in newspaper & one day i gave...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jannabi
from Udaipur, Tripura
Apr 21, 2011
Report
Copy

Delivered defective 16GB spy pen

Address: South Tripura, Tripura

Sir, I am Biswajit Debnath Purses 16GB spy pen from naaptol .com online shopping center my order no 658127. Delivered defective spy pen from naaptol .com ( Naaptol shopping center) so, iam refund spy pen more then six months by professional curior service. till now many many times contract with costumer care but no responses so, iam request you to kindly send my order no 658127, product 16GB spy pen.

...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khuman0903
from Nalagarh, Himachal Pradesh
Apr 21, 2011
Resolved
Report
Copy
Resolved

Utter non response from COMPANY on my Refund of money causing great mental harassment to me. ORDER # 1204292

Address: Gujarat

My order number was 1204292. My mobile is [protected].

Dear Sir/Madam Date: 05.02.2011
I had asked for a MP3 player for car making it very clear that I have a NANO car on the phone while pacing the order itself.
Even the representative promised me that the product is universally fitting in all cars
So I ordered it got on 3-1.11. My order number was 1204292. My mobile is [protected].
When I took...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anujbhatia
from Chennai, Tamil Nadu
Apr 21, 2011
Report
Copy

Locked Blackberry sold to me

Address: Thane, Maharashtra

Naaptol Order No:1245305, Order Date: January 13, 2011; Payment Mode: Credit Cardp; Product Price: Rs.5999; Shipping Price: Rs.200; Order Amount:Rs.6199.00; Product:BlackBerry 8830 Mobile with GPS; Product Category: Mobile PDA and Smartphones

I bought this mobile from Naaptol as per the details exhibited on their website (http://www.naaptol.com/price/20002-BlackBerry-8830-Mobile-with-GPS.html). It was supposed to be a brand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kapilan
from Salem, Tamil Nadu
Apr 21, 2011
Resolved
Report
Copy
Resolved

defect product

Address: Coimbatore, Tamil Nadu

I bought Black berry strom from naaptol
order num 1629318
they delivered the product in the rite time. but the product is not orginal and defect product. the product is not original.
i have called them and asked they said they are not responsible for this....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
krishnadwivedi
from Noida, Uttar Pradesh
Apr 20, 2011
Resolved
Report
Copy
Resolved

against wespro netbook n720

Address: Sonbhadra, Uttar Pradesh

REFUND MONEY
Ref:- Order NO- 1503023
Date- 16/03/2011, Model No-N720

Dear Sir,

I had purchased a mini laptop of wespro from naaptol costing Rs. 6999/-+delivery charges Rs. 200/- on the above date. Ever since I purchased, I am not at all happy with the functions and with the Operating system, I wish to return the product immediately.

Kindly arrange for the refund of Rs.7200/- paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
SubuIyer
from Mumbai, Maharashtra
Apr 19, 2011
Report
Copy

non delivery of blackberry mobile pearl 8110

Address: Mumbai City, Maharashtra

As I order the blackberry mobile 8110 on 8/04/2011 through Naaptol site with my credit card and the same had been confirmed on next day by the naaptol representative that the amount received by them confirmation no. 1606083 and they also promised that the delivery of my product will be reach to my address within 8 days. But my surprise is that the product is not yet reached and over and above I try to call them to find out about the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasadpechetti
from Bengaluru, Karnataka
Apr 18, 2011
Resolved
Report
Copy
Resolved

Money taken not delivered the Item

Address: Bangalore, Karnataka

Based on the adv. given on the Andhra Jyothi Karnataka Edition New paper, I had placed an order online with Naaptol for the Product Glamorous Jewellery Combo By Vintage ,Product Category : Artificial Jewellery Order No : 1545319, Order Date : March 26, 2011, Item is not yet delivered . I had called the customer care multiple times and send the emails but no proper information given and not sure then this item will be delivered. Even...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
victim14
from Agra, Uttar Pradesh
Apr 16, 2011
Report
Copy

Fraud - Money taken but not sending the product

Address: Rajasthan

I recently booked an ordered a Car Stereo with FM, MP3, USB, SD Card Support + Speakers + Tweeters + 4GB Kingston Pen Drive + Free Car Scratch Remover Pen with naaptol.com on Cash on delievery. They promised that they will deliver the product in 7-10 days however the product came after around 15 days. when product received from the courier services, the product was not at all to satisfactory levels. It was broken, it had sratches, etc. However...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipulbhandari
from Hyderabad, Telangana
Apr 14, 2011
Report
Copy

non working of 16gb spy pen and 8 g.b mp3 player

Address: Chandigarh

i purchased a 16 g.b spy pen and 8 g.b mp3 player 16 g.b spy pen is not working as when charged it shows yellow light and does not record anything i have couriered them the same 17/03/11 it is going to be a month since i last couriered 8 g.b mp3 player is chienese and has not delievered what the exact picture was shown on net. if you can't give both of them in proper condition then do revert my cash back. 1 thing also i would like all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reddyshivu21
Apr 14, 2011
Report
Copy

Defective item

Address: Mumbai City, Maharashtra

I purchased spypen camera, MP3 player with Naaptol order number 1370615, When I received the parcel, I checked it.The product delivered to me was not 16GB it is 68.3MB and MP3 player is also not working. When I spoke to Naaptol customer care they told me that they will replace and I have to send the defective item to the address they sent to my mobile number. I couriered the defective item to the address they sent me, I did not receive any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jassi_chib
from Mumbai, Maharashtra
Apr 13, 2011
Resolved
Report
Copy
Resolved

SHOES REPLACEMENT

Address: Punjab

Dear Sir
i am JASBIR SINGH from JALANDHAR. i have order Reebok bag, watch,track suit and shoes form NAPTOL under order no1230031 on 10 jan 2011.i got my products on 16 Jan 2011.but they send small size of shoes which is not fit in my feet.i call at call centre company executive told my that send back your shoes we will replace it 7 to 10 working days .i dispatch shoes on 19 jan 2011.they got my product 21jan2011.it is almost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy