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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Naaptol Online Shopping Phone Numbers

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+91 14 1402 4376
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Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 103

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P
purvijalan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product delivered

Address:Assam

This is to bring to your notice that i had purchased a product from naaptol and the product delivered was not in working condition.It was delivered defective. After repeated complaints on phone there has been no feedback and the product has not been replaced. My order no. is 1356614.i had purchased car dent remover+car vacuum cleaner+car scratch remover combo for Rs 2199.it was delivered on 15.02.11..Either i want the product to be replaced...
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anand0731
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no genuine handset from company

Address:Pune, Maharashtra

I, Anand Malviya had ordered Blackberry 9530 Storm and received the same on 23 May 2011 details as below :

Order Number Payment Option Order Value (Rs.) Status
1777498 Cash on Delivery (COD) 11198.00 Order Delivered

Upon some checks I found that they have provided Forged handset and which belongs to Verizon Network USA. Also this handset is missing Features like Internet Browser and GPS. Earphones which...
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bappadas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasement / non replacement

Address:Anand, Gujarat

Order Details
Product : Sigma Mini Laptop with WIFI Connectivity
Quantity : 1
Order Amount : Rs. 7299.00
Current Status : Request for Replacement
Status Description : This order is in request for replacement, for any assistance kindly contact [protected].
Shipping Detail : ARUN KUMAR DAS
C/O OF O.P RELLY, 19 SANTI KUNJ SOCIETY , OPP KAIRACAN COMPANY QARTERS, GANESH CHAWDI, ANAND, GUJARAT, ANAND,...
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shweta09gambhir
from Mumbai, Maharashtra
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Cheap and defective products

Address:Maharashtra

I had ordered a Blackberry Strom in response to your advertisement in Mumbai Mirror dated may 17, 2011 and post receiving positive feedback from one my colleague who had picked up Blackberry Strom 9530 from Naaptol.com (his vendor was Megan Impex , his cell no. is [protected] , Mr. Goyal)

My order no is : 177387
Seller Name : SRP Enterprises Pvt. Ltd.
Challan no. [protected]
Date May 20, 2011
br...
+6 photos
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A
avdhesh baheti
from Mandsaur, Madhya Pradesh
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cheap & defective product

I have ordered spy pen from online store naaptol by dec.2010 by V.P.P., After making payment when I opened the packet I found the product defective & after talking to there executives send it back to there told address , I received the product again by 22 jan but that was V.P.P. (Means I have to pay 1800 rs. Again to take it) I called there executive ms. Jasmeen I got complaint no. 461747 assignment no. Ea[protected] ans assured me solve...
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C
Clara Johnson
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jewellery sent broken and defective,when opened after courier delivery.

Address:Maharashtra

Maharani Jewellery Combo 102 Pcs, booked on[protected] to Naaptol, as advertised in TOI dated[protected]. Seller Ref. No.:1752717. At the time of booking, it was conveyed that there would be an authenticity certificate for the jewellery, and complete refund of money would be done, if product found defective. Delivery given by courier at 4-05p.m. on[protected]. On opening the package, it was found that there were broken pieces of the jewels,...
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nileshingle
from Srinagar, Jammu and Kashmir
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Not getting mobile and bill already paid on 6-dec.2010

Address:Mumbai City, Maharashtra

Sir,

I booked mobile handset blackberry sprint 8830 CDMA/GSM on 6th december 2011 and the bill amount paid on the same day by union bank debit card.
I contacted naaptol customer care several times and only getting answers-that you will get the mobile in 8 to 10 days,but yet i didn't got the same.

I told to customer care executive several times that Give me the delivery of mobile or refund my money(call...
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S
subhzash
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service is very poor

I have booked Car Sterio in Naaptol.com website. Their service is very poor and after booking an order they have took more than 40 days of time. Their customer care response is very poor and arrogant. I never recommended naaptol.com to anyone.

Almost i sent an email to their CEO couple of times but there is no response. After 40 days i got my product otherwise i would have been register case in cyber crimes....
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RAJANSUMIT
from Sirsi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading products

Address:Kurukshetra, Haryana

I HAVE PURCHESED 2 NOS OF INSECT KILLER FROM NAPTOL. COM.
THE TOTAL VALUE OF THESE INSECT KILLERS ARE RS 1198/-
I HAVE PAID THE AMOUNT TO BLUE DART. WHEN I OPENED THE COURRIER,I AM VERY MUCH SHOCKED TO SAW THE PRODUCT SIZE. IN THE WEB SITE THE SIZE OF THE PRODUCT WAS TOO LARGE BUT THE PRODUCT I HAVE RECIEVED IS ONLY 6 INCHES. WHEN I HAVE CONTACTED THE COMPANY THEY HAVE NOT GIVEN ANY RESPONSE. THE COMPANY NAAPTOL IS TOTALY FRAUD.MY...
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S
sreerajp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Given AWB number is wrong

Address:Kottayam, Kerala

Hai,
I am Sreeraj P from Kerala. I placed an order numbered 1654415 with naaptol on 19 April 2011. Later when I checked there site for order status, they have listed the order being shipped through Bluedart courier on 21 April 2011. They have also mentioned the AWB number of the courier. When I contacted Bluedart they says that no such AWB number is there. I contacted naaptol customer service and they said the AWB number is somehow...
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A
Anil Pandey
from Delhi, Delhi
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Damaged molbile set received from naaptol.com

Address:Ghazipur, Uttar Pradesh

I had booked a BlackBerry Storm 9530 with 3G mobile set from Naaptol.com on 2/5/2011 whose order no was 1709144. I received my order on 5/5/2011 by currier after paying cash Rs.11198. when i open the packet I found that the mobile set was not functioning properly (received damaged set) then I make a complain to naaptol.com whose complain no. was 648638 but problem was not shorted out. Again I call on [protected] & [protected] number on...
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n.karthikeyan
from Madurai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad response by Naaptol customer support

Address:Tamil Nadu

Dear Mr Jignesh Gangapuram
Asst Mgr - Customer Service
,

My order no: 1665229

I saw this advertaisement in the Times of india Coimbatore edition and spoke to your telesales person and he assured that this was an original blackberry that was meant for the indian market and it had a warrenty.

What was shocking but true.was : A ] when i switched on the mobile it said Verizon wireless...
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V
vikkyVerma
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective BlackBerry Storm 9530 with 3G

I did online purchase of Blackberry Storm 9530 with 3G GSM mobile from Naaptol on 13th April 2011 paid for the same through net banking. My order number is 1627345. My order came to me on 27th April 2011, which I picked up personally from AFL Courier in Chennai. First this order was marked COD, where as I have already paid the amount online. It took them 2 hours to release the product (it was released to me at 10:30 PM 27th April 2011). Next...
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Ashwin D
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Products

Address:Thane, Maharashtra

Hello i have purchased the dent king product in napptol.com.scratch remover pen was free. i recieved my product within 3 days.but the scratch remover pen was defective so i couried to their service center on 11th april 2011 as per as there commitment through mail the defective product should be repalced and couried to my residence within 7-11 working days ..as on may 7th 2011 i hav not still recieved my product. i here by request you to please...
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R
ronit007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud Online shopping site

Dear All,
Please Don't Believe in Naaptol online shopping website. link is: http://www.naaptol.com/ .. some buggers are working in that company. I was purchase a Blackberry Storm 9530 Mobile through online .but it was Cash on delivery Mode. but the buggers was given to me a used dummy mobile . after that I was contact wit customer care also but that time they told me they are not responsible for that ...and bla bla bla.....br...
+1 photos
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P
Prasadpp
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Cheater Company...!!!

Address:Maharashtra

I have following issues with the product…



At the time of placing the order of product your agent confirmed me that this product is of NAAPTOL’s company (Not any third party vendor – Pls. check your conversation recording, if you have)
The product is aesthetically not well; all buttons are having different, different length & width.
Vacuum cleaner’s condition is also same…It is...
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S
smita.singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

dear sir

i have purchased a tummy control shapewear for women order no. 1643714 from NAAPTOL.COM. The product not as effective as mentioned in advertisement. My tummy looking same after wearing shapewear as before wearing it.

1) They have buy 1 get 1 scheme, when i asked to their customer care executive that " i want one shape wear in size 34" and another in size 28" ,is it possible...
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tanaji Zende
from Kanakapura, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touch Screen is not working

Address:Mumbai City, Maharashtra

Dear Sir / Madam,


This is for your information & necerray action that I have taken Xtreme X12 Touch Screen Mobile + MP3 Player Combo 2699.00(ORDER NUMBER 1509969 ) mobile from NAAPTOL.COM website, through online in the last month.

But now that mobile touch Screen is not working, then I have contacted NAAPTOL customer care executive regarding the same but he told that there is no service centre...
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pravesh kumar jpm
from Delhi, Delhi
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product damage

Address:Gurgaon, Haryana

dear sir
spy pen camera
order no.-791535
order date-22 September 2010
receiving date-22 November 2010

product was damage when i received it . after then i have return to exchange on 29 November 2010. but he does not taking interest in my matter how ever i have call to
phone no. [protected] at least thirty times.but he is not giving any response to me

pl. help
...
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shane_jain
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING

Address:Thane, Maharashtra

Sir, Madam,

As you can see below, I had ordered a new BlackBerry 8820 for which I had paid Rs 5750 in full and yet haven't received my product. I have contacted your office in numerous times and yet have not received any answer, let alone the product.

Not a single person in your call center knows where my product is and why it isn't delivered yet. I was provided a tracking number for DTDC z34410993...
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