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D
dr rajeev
from Chandigarh, Chandigarh
Jan 26, 2011
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malfunctioning

Address: Ludhiana, Punjab

hi i purchased a digital camera poloroid i737 from naaptol.com in aug 2009 but the same is not functioning from the same day i m sending n calling them again n again but no one is respondind to me properly every time in starting they said they will send some one to collect the camera but no one came . if we call there customer care den they are saying complaint no. is different and no one is picking the complaint number. now I JUST WANT TO...
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N
nageshwar.shantilal
from Delhi, Delhi
Jan 23, 2011
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complaint not resolved

Address: Madhya Pradesh

By nageshwar
I have purchased a spy pen from NAPTOL in 16th oct. ( Order No 883657.COD basis. Upon checking I found the same as faulty & after discussing with the customer care of naptol.com ( ph :[protected]) I have sent back the spy pen to UTC dehli through blue dart courier After that I have spoke many times with the customer care of M/s Naptol.com for refund of my money but till date they have not yet returned nor any call...
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R
rockstone_kane
from Mumbai, Maharashtra
Jan 23, 2011
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Purchase of Spy Pen from Naaptol

Address: Maharashtra

Hi,

I'm Raju Keshwani, I purchase a Spy Pen and a Mp3 Player from Naaptol. Before buying I was wondering to buy it or not, I found that Naaptol was selling at the cheapest rate.

I was surprised to see the price and decided to buy it. It was bit delayed in delivering the Product, even then it proved useful to me.

I work profile is such that people try cheat me, due to this SpyPen I feel more...
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N
nemjain
from Delhi, Delhi
Jan 21, 2011
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didn't get refund for defective product

Address: Gurgaon, Haryana

Mail to given id [protected]@naaptol.com got bounced.

Subject : Complaint Id : 365056 Order No. : 759488
Sir,

This was my first deal (perhaps last) with Napptol, and I had pretty bad experience with it.

In September first week I order a product which I received with lots of defects.
I returned it back for replacement.
In last week of September, Naaptol returned me same product as...
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A
ashwaniduhan
from Mumbai, Maharashtra
Jan 19, 2011
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Delivery of online purchase

Address: Pune, Maharashtra

Hi,

This is to bring in your notice that i made a purchase of Reebok Tracksuit+ Duffle Bag+ shoes + watch combo from naaptol.com on 2nd Jan 2011. At the time of purchase i was asked to pay by credit card and i made a payment of INR 3298 and I was promised that the said items will get delivered within 10 days.

I called them back after 10 days, they said that its 10 working days.. I again waited and now its 19th...
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I
isubodh
from Pune, Maharashtra
Jan 17, 2011
Apr 29, 2022
This thread was updated on Apr 29, 2022
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False Information

Address: North West Delhi, Delhi

I purchased a Pen Camera from Naptol. The advt said that it will be a 16GB device. When I connected it to the computer is started showing 32 GB. But when the actual data was copied it was merely 1.4GB in capacity.

The system still shows it as 32GB capacity but I cannot copy into it anything more than 1.4GB.

I am not able to reach the customer care by email it bounces back after being redirected to multipal email-id.br...
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R
rajith942
from Pune, Maharashtra
Jan 17, 2011
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Dispatch of Faulty Mobile Phone Handset

Address: Kerala

Dear Sir,

I have purchased one mobile handset from naaptol.com, one online store based at Mumbai. When I received the material I found that the said material is not working condition. When I contacted the Naaptol.com personnel, they denied to take back or not ready to return my cash even their advertisement it is said to be six months warrenty and cash back on faulty material.

You are requested to please take...
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N
nareshksehgal
Jan 13, 2011
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Undelivered Pen Camera

Address: Delhi

I had purchased a camera pen from Naaptol in August, 2010. It arrived, but defective in early September. I paid for the delivery and then returned it back for a replacement. Despite multiple reminders, and promises from the CEO level, still not received a replacement. Here is their last email:

fromSupport <[protected]@naaptol.com>
toNaresh Sehgal <[protected]@gmail.com>

ccjignesh.[protected]@naaptol.com,br...
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Bhasker Kinjal
from Kolhapur, Maharashtra
Jan 13, 2011
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delaying for the product redelivery

Order no: 560022
Product : Health Walker with Infrared
Quantity : 1
Order Amount: Rs. 3299...
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S
strich
from Mumbai, Maharashtra
Jan 12, 2011
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NON DELIVERY OF PRODUCT DESPITE OF PAYMENT MADE

Address: Gurgaon, Haryana

UPON LOOKING AT THE ATTRACTIVE ADVERTISEMENT IN "TIMES OF INDIA" DELHI EDITION, WE MADE A PAYMENT OF RS.1149/- (ONE THOUSAND ONE HUNDRED AND FORTY NINE ONLY) THRO' CREDIT CARD AND ORDERED FOR "ULTRA SLIM BODY SHAPING GARMENT" ON 13/NOV/2010. THE BOOKING NUMBER IS 981418 WHICH HAD SHOWN IN THE ON-LINE OF NAAPTOL.COM. AS PER THEIR ON-LINE COMMITMENT, THE PRODUCT SHOULD HAVE BEEN DELIVERED ON OR BEFORE 19/NOV/2010.br...
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patkarsudha
from Kolhapur, Maharashtra
Jan 11, 2011
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Defective Product delivered & not replaced

Address: Thane, Maharashtra

I received cellphone as per order no 529060 on 28/6/10 from naaptol & found it defective. I called back to naaptol customer care. The attendant asked me to send the product back to M/s. Prayosha Trading Co. at Kalbadevi, Mumbai by courier. I sent that cell phone on 6th July. I paid Rs. 50/- for M/s. Palande Courier for that & received receipt on 7th July. Then i called atleast 12 times to naaptol on [protected].
Mr. sunil,...
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A
aanandjoshi
from Mumbai, Maharashtra
Jan 10, 2011
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Faulty product

Address: Thane, Maharashtra

I Have recently purchased Blackberry 8830 Handset online from Naaptol.com by viewing an advertisement in Mumbai Mirror newspaper. I have done online payment using credit card & it was promised me that I will receive the New Handset within 7 days along with 1 branded free gift as I have done payment using Credit card.

I have placed the order on 6th of December, 2010 & I received the Product on 17th Of December. I started...
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S
Somasundar
from Tekkali, Andhra Pradesh
Jan 5, 2011
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Non- refund of Money with expenses on return of non-working product

Address: Mumbai City, Maharashtra

From: ps rao <[protected]@hotmail.com>
To: [protected]@naaptol.com
Cc: [protected]@naaptol.com
Sent: Tue, January 4, 2011 8:59:12 PM

Subject: REFUND OF ORDER NUMBER 1071403, NOT WORKING RETURNED Car Dent remover & car scratch remover combo

To whomsoever it may concern

With deep regret I have to say I am being cheated by your inefficient and good for nothing customer support...
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S
Suraj_dro23
Jan 3, 2011
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Not return me mobile handset after paying money

Address: Pune, Maharashtra

Respect sir please take some action about this.
I have got a wrong mobile handset for naaptol which i return to them.
I had paid Rs. 2199 by cash for the mobile handset and my order no. is 847674(given by naaptolhotdeal.com).
They have promised me to given me the replace mobile handset in just 10 days which i didnt get.
Every day i am calling customer care, they are say me that you will get mobile in 10 days and...
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T
true_indian
from Coimbatore, Tamil Nadu
Dec 29, 2010
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Fraud Website

Address: Mumbai City, Maharashtra

Naaptol is fraud.. I found digital cam and i totally disappointed. Please ban this site. Don't let them sale any product....
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B
BUPAIS
Dec 28, 2010
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order cancellation on non received of payment

Address: Kamrup Metropolitan, Assam

sir
i would like to bring to your kind notice that i have made payment for a digital camera vide order no1143302 and the payment was made through ccavenues but they are now saying that they have not received the payment and hence cancelled the order.On repeated e mails they have not sent any reply.please help
Regards
paragjyoti das
[protected]@rediffmail.com...
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G
gnkutty
from Delhi, Delhi
Dec 28, 2010
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Mobile Not received after repairing

Address: Thane, Maharashtra

NAAPTOL Ref. 459798
Name : G.N.Kutty
Product: Boss Sleek Mobile
My Mob[protected]Now am not in India)

Res. Sir/ Madam,

This has reference to "Boss Sleek" mobile which i bought from New Delhi through naaptol, When I receive the mobile the speaker was not working. After contacting Naaptol they told me to send the same to their Mumbai Office for Repair. However, Naaptol is not...
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A
AMITA BHATT
from Mumbai, Maharashtra
Dec 28, 2010
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WRONG SIZE DELIVER AND NOT READY TO CHANGES THE SAME

Address: Mumbai City, Maharashtra

I ORDER ULTRO SIML BODY SHAPING GARMENT OF XXL SIZE AT MY OFFICE POSTAL ADDRESS. AND THEY DELIVER THE SAME OF XL SIZE, WHICH IS USELESS FOR ME. I WAS ON LEAVE FOR 5 DAYS. SO I COMPLIMENT THEM AFTER THAT AND THEY ARE NOT READY TO CHANGE THE SIZE . THE PRODUCT IS NOT USE BY ME. AND IT CANT USE FOR ME. KINDLY LOOK INTO THIS MATTER....
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RD52692
from Hyderabad, Telangana
Dec 27, 2010
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Order not received

Address: Mumbai City, Maharashtra

Hi

I had booked my product on 7-Dec-2010 for blackberry Sprint 8830 the payment was confirmed on 9-Dec-2010 for the amount of 6100
Have been following daily with your customer care about the status of delivery,the only response i get from them the product is dispatched and you will the product shortly

On 21 Dec i spoke to some supervisor of yours he said due to some technical issue in a software the product...
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M
ManFromRajkot
from Rajkot, Gujarat
Dec 25, 2010
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Rubbish product delivered at very high cost

Address: Rajkot, Gujarat

I Brought Fun with Kids pack toys package just before Xmas with order ID 1130351 but it is totally rubbish, not as per what was told to me when buying and very highly priced - I brought this for my kids Xmas gift.

He is totally disappointed with what they have sent. None of the toys are functioning as per generally how it is expected to function.

While booking the order I was told by them that quality is excellent...
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