Naaptol Online Shopping Complaints & Reviews

Sir, I haved ordered to Naaptol company by calling them on phone. The articles ordered were the Digital Cam + Mobile. My Order Number is 1407530. I have taken delivery of the articles at World First Flight Courrier, at Kadapa Town in Andhra Pradesh, having paid Rs.4,000+, towards the cost of articles and courrier charges.

The Cam is not functioning at all. It is not even started functioning.I placed a complaint through email....

RESPECTED SIR,
I HAVE PLACED AN ORDER WITH NAPTOL IN NOVEMBER 2010,FOR ULTRA SLIM SHAPING GARMENT(ORDER NO 999624). AND,I HAVE RECEIVED THE SAME ON 27/11/2010.BUT IT WAS NOT AS PER ORDERED SIZE ,SO I HAVE SEND IT BACK TO ADDRESS GIVEN BY THEM ON 27/11/10 THROUGH PROFESSIONAL COURIER AND I HAVE RECEIVED SMS ON 13/12/10 FOR RECEIVING THE PRODUCT .
AROUND 3.5 MONTHS HAVE BUT...

Sir,

I bought mobile handset blackcherry BL 8000 for Rs.3199/- from Naaptols Annic electronics chellan no;4007667/ seller ref no;669085 dated 20/08/2010. new delhi they send me the defective piece as soon as called by phone they told me to return the piece to elhi .i send it by same company courrier on20/8/2010 till today iahve not got back my mobile repaired nor replacement of new piece given or cash not returned...

My order no.to Naaptol.Com is 1394122. I had received an useless Car Audio where there is no FM. The speakers and tweeters are of very bad quality. Even I have not got receipt of the product also. Only in the packet the details like order no, etc. is mentioned. Free Pen Drive is also not there in the packet. I had asked for refund of the product for last 15-20 days and they are giving one no. of vendor who refuses to talk to me. Again I tried...

Hi ,
I had purchased a new Blackberry 8830 on 11 feb 2011, within 2 days i went defective with issues like , menu key not working , phone not booting up , & unable to hear the recieve call properly (sound problem).
i spoke with the customer care , they helped me in informing guiding to the service centre for it , as i was in pune i have to ship the handset back to them to ARAMEX india pvt 12A lower parel ,...

Faulty Blackberry Storm 9530 with 3G
I ordered Blackberry Storm 9530 with 3G from naaptol, order number 1335867
I ordered it on 2nd Feb and recieved it on 11th Feb, after receiving the mobile i found that it is not working so on the instruction of customer care executive i send it back to the naaptol immediately and was recived by them on 14th Feb as confirmed by courier and naaptol executive.
They promised to send either...

Dear Sir,
I placed an order for the mobile handset Forby 2.8 touch screen with the site naaptol.com on 27/12/2010 , and made online payment for the same on the same day thru' ECS from Indian Overseas Bank account no.2249. The paymenr transaction number for the above is [protected] and is of Rs. 2699.00
I received the said mobile on 31/12/2010 , in a very bad condition, the whole screen was shattered and in pieces,...

Blackberry storm
I got cheated by Naaptol, received a Blackberry storm mobile, paid cash on delivery and found that the mobile is an old scratched locked mobile .... Took it to Blackberry service center and they refused to take care, since it is not a valid set to repair.... ...Numerous calls made to Customer care at Naaptol went unanswered and none of the tele operators could give a proper answer.. My order no is 1461204...
Request...

Dear Sir,
I purchase mobile phone (5800 Express Music) from Napptol. Order no.-485148(Dated :11/06/2010 )
mobile price : 3999.00
shipping chrges : 200
Total paid : 4199.00

Through BLUE DART on dated[protected],
seller Name: Marco Enterprise
Invoice NO-2826660
Seller Ref. no. : 485148

After three month it will not work properly (hanging problem), touch screen...

Hi All,

I brought Blackberry 8830 mobile on 12-Dec-2010 from Napptol (which is a online selling company).

In a weeks time, i found that the mobile is not working and i spoke with the customer care team at Napptol. It was informed to me that the product can be returned and the money paid against the product will be returned in 15 working days period.

The product was returned via Blue Dart (Airway...

Dear Sir,

With the reference of Advertisement in news paper Times of India I requested a car stereo system from naaptol on 3 February 2011 and the faulty product is delivered to me.
I returned the same product via. blue dart on 12 of February 2011. As per blue dart product is received at naaptol on 14 of February.

The actual cost mentioned in times of india for the carstereo is Rs. 12999 and discounted...

Order No. 1017249: Exciting Fun Kids Combo.
Reshipping of 3 Products Helicopter, Sports Car & Binoculars.
I have purchased 5 items e. i. Helicopter, Sports Car, Binoculars, Video Game & Watch from Naaptol.com which has delivered to me on 29/11/2010. Out of 5 items, the 3 items Helicopter, Sports Car & Binoculars were not work properly, so I immediately contacted to Naaptol & these 3 defective products has returned...

Ordered blackberry 8830 - cash on delivery. after receiving the set is not working with CDMA and also not working with data(GPRS) with any card( BSNL, DoCoMo or Airtel). The naaptol complaint center is not responding at all. It costed RS 6100 but of no use. Can you help in getting the money refunded. I had logged this about 2 weeks back on this site too but no update so far...

i have ordered a car kit worth of 2299/- after reading it from the paper so and then i have received a piece of waste the vacuum cleaner went dumb the moment it ran for just 05 minutes and the tool kit was already a broken one , the moment i hold it in my hands the handle broke intop two pieces so it is my request to warn such products and firms so pls do mail me and tell could i lodge a complaint to some higher firm and do such products...

A Complaint Letter is as followed that i had mail to company's Customer support e-mail Id..


From,

Name : Mukesh A. Patel
Address: 264 , Vrundavan Township,
Station Road , Bhestan , Surat.
Postcode : 395023
Mobile no : [protected]
Date : 03/03/2011


To,
Customer Services Manager
Naaptol.com

br...

I am received a Spy pen camera by Naptol .com Vide challan No 6439216 / agansit my order No. 1077721 dated[protected] this product not receive in working condiction and I am send back to naptol /Vendor M/s Aditya Infoteck / Hydrabad[protected]by *aramex *courier * by dated[protected]...

Hi,

I placed an order with Naaptol.com. The order number is 1176680. The order did not come as described and it was also not in a working condition. I sent the product back on Jan 25 2011 to the Aramex warehouse as described by naaptol and it was received by naaptol on Jan 27 2011.

I have contacted Naaptol on several occassions to speed up the delivery of the replacement product. Each time I get a false...

Dear friends
I believe many o[censored]s have some believe in online shopping but company like naaptol is trying hard to kill that believe because the company is headed by Manu Agarwal who is a complete fraud himself. havent send my orders yet although money is paid. and one of my friend opted for cash on delivery, he got the product but it was horrible a total defective piece but he had to pay the money as per the caurier services policies....

I have placed an indent for supply of Spy camera pen from NAPPTOL through phone no.[protected] and I have received it in order no.1257245on[protected].I am received that product on[protected].I am opened that parcel and I found it is not in working condition.and one more thing it is a used product because i saw in that pen September month recorded videos are there I have returned the product on same day means[protected] through dtdc courier,...

Dear Sir

We purchased a Blackberry 8830 mobile on 10th jan 2011 through naaptol. Our order no. is 1232481.On delivery we saw -
1. The CDMA does not work .It was advertised that it is a dual GSM/ CDMA phone.
2. Blackberry services do not work on the phone even on GSM.
3. GPS IS not working
4. The click of the trackball is not working
5. We complained several times but no response. Few dates...