Naaptol Online Shopping Complaints & Reviews

I was ordered silai machine. Bt the product is not good. And it is not working properly thats why i have raised the complaint to returned it before 3 days. But still no one has come to collect the product. Icontacted to naaptol customer care for many times regarding to my return and refund bt every time they r saying that we can not return your money directly into ur account, one says, we will creat oxygen wallet or voucher. One says, we...

I have ordered get in shape fitness belt & pant @ 999 for 2 set. But i received only 1 set and its quality is not good. I want to return my product, the product is so bad that i can use it, this product is totally different of shown in add, the order number 56400748, ordered on[protected] and received on[protected], at: h. No 22, vaze galli, vadgaon, belgaum-590005, email id: [protected]@gmail.com, my contact number: [protected]
Kindly...

I ordered tab on naaptol. And i received the item. I didn't satisfied with the item. So I like to return. I contacted the customer support to make an return. They accept my return. I repacked the item and waiting no one came. So I called again they telling we didn't accept. They cheating the customer with fake products on online. Fully plastic china items. No long life for any items. Bad customer service....

I have recived one lucky draw coupon form your company.
We attached copy of that, it is true or fake, if it is fake how can get our details form your company

If your company leek our personal details like phone number or address, so it is vary risk for us, so please take action on that

It is not a small mistake

And i have got call from number [protected] and they ask for more details like...

My mother recently received a letter from Naaptol saying she won some prize money and need to send the sms code to the given numbers and they will send the prize redemption process. This is some serious fraud that someone is doing using the company name or the company is involved itself.
Please be aware of such scams and don’t fall for it. Nothing is given free in this world that we all need to remember before believing such stupid...

No response to resolve the complaint even after lapse of 21 days. Only false assurance from the team. As per there rules all complaint to be redressed within 25 days. Moreover, the response from ceo also a blaff. Under such circumstances i have to file a complaint in consumer court and matter is under discussion with one advocate. The govt should stop this type of e commerce firm....

My complaint on 27.01.2019 regarding defective item delivered on 24.01.2019 (Vibra magnatic slip belt) not responded till daye. Instreade they are fooling item will be lifted within 24/48 hours. Phone no. [protected].
Onsenfing mail to ceo there is no response except habe patiant for action.
Therefore i need a result that is pending for more than 20 dsys amd a punative action for lapses....

I received a box with dish washing bar soap instead of the camera. I have paid 3000/- for the same. I called the team in hopes of a quick response but to no avail. They did not give me any confirmation of a filed complaint. The order was placed on 7th february through a tv ad they displayed on their channel called naaptol. It was supposed to be a wifi connected cctv camera but instead we got only a soap in the shipment box. Please resolve...

Sir i had purchased life daps tab on13/82018 vide order no 50519641 even paid rs 4398 but the tab is not working at all even approached customer care but reply gave me punes phone no when i contacted him he replied that the company is closed please look to my complain my mobile no [protected] i am not at all satisfied with your service please guide me how can i get my tab in working condition 7 month is completed but tab is not repaired your...

Got a letter and scratch card that we've won 10 lakhs rupees with redemption code, with prize helpline no. [protected], and gave there bank details of punjab national bank a/c no. [protected], ifsc code. Punb00975700
Name: dhani ram munda and sbi bank. A/c no. [protected], ifsc code. Sbin0001670 name: dhaneshwar munda following nos. [protected] names as (Mura), [protected] named as (Prokas), and ask to transfer the fund of rs.10000,...

Last month my father order the slim sauna belt from naaptol and when we unpack the box and use the belt, the heating and the vibration of the belt is not working properly. So immediately i call the customer care for register my complain.

But this company employees is like the pm of india. They are not ready to accept the product and after so many calls, they ready to pick the product but till date nobody is come.
br...

Hi team naaptol,

Our order number is: 55567833
We are very unhappy by the quality of the products and would like to proceed with the return.
We received the order at 29th jan 2019.
We were clearly told that we will be receiving the complete cash back of the amount we paid just in case the quality was bad.
But unfortunately when we tried to complain there were many rude responses.

Please...

This is to inform you that i had booked for a portable sewing machine in jan 19 and received a defective machine which i duly returned to u on 25 jan 2019. A refund voucher ntcvt6xscj was messaged to me. Immediately i preferred to buy serve and store (12 pcs) set of two in no. Costing rs. 999/ each on 29 jan 19. I have rs. 1999/- at my credit on returning the portable sewing machine earlier. However, ur booking staff, did not respond to me...

My parent received fake call from naaptol lucky draw contest - stating that you won 320000rs, so you have to collect cheque from post office, and once my father reached post-office, they asked to pay 2700/- to get that letter. And in letter there was an letter and scratch coupon, when father scratched he got 10lakh amount and one key (Redemption code). Then lucky draw person called asked for bank details and my father gave it. It was big...

Purchased three feature phones showing adv. On t. V. But found no menu items i. E message, contact, user profile, settings etc. Not coming on screen. Informed customer care and they send me some name of service centers. Then i tried to contact with them. But no positive result got. Found one center closed. Someone saying we are not doing the same job now. Someone saying we are not servicing between warranty period etc. Etc. Also want to inform...

I received a phone call from naaptol in mid-december 2018 saying that there is a special offer for me. The offer was that through drawing of a lot, i (Sini paulson) had been selected to receive a 16-piece item worth rs. 3900 for only rs. 999. When i inquired as to what all was included in the 16-piece set, i was clearly informed that it included a hot case casserole and other containers. I accepted the offer and on 4 january, 2019, i received...

As per my subject i have ordered an electronic tap and blankets but because of low quality i returned both of my orders.
Now as i pay in cash so i just want my money back but as this is a fraud company they are denying me to get me refund and trying to give me voucher which is worthless.
I just want my money back.
One of your customer executive nidhi is so rude and doesn't know how to deal with customers.
I just...

Sir
Reference to order no stated above, this is to state that the order was cancelled on 27th december, 2018 and subsequently complaint regarding reversion of payment was lodged on 29th december, 2018.

The payment was made through net banking. As on 11/01/2019 the payment has not been reverted despite numerous calls to the customer care. The usual reply "our technical/accounts department will revert back to you within...

I have ordered a massager on 30/12/2018 through naaptol malayalam. The product is not useful and entirely different from what it was shown in the add. Its working harms the skin and product runs abnormally. My mother (Sreedevi) orderd it from naaptol. After recieving the product, the product was entirely different and was just in name. They are totally foling the buyers. So please give my money back. Order no: 54748180. Order cost:1398.....

Dear sir,

Place one order of platinum and gold finish watch set on naaptol.com online via call.
They sent damaged product.
I call them and asked for refund but they replaced the product, but once again i got more damaged product.
Now i claim for my refund of payment but the refuse to pay amount in bank transfer.
They force to me buy other item or get vouchers only.
They are cheated me and...