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Naaptol Online Shopping Complaints & Reviews

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Last updated Jul 3, 2024
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Naaptol Online Shopping reviews & complaints page 30

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S
senthilcae
Sep 12, 2018
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not yet deliver the product more than 20 days

Address: 560100

I order the product on naaptol shoping website, order detail are as folllows

Product name :Juicer & Slicer Combo + 6 Glasses + Multi Cutter with Peeler + Spiral Cutter
Order id :50707690
Order date : 19/08/2018
delivery date(during order booking) =: 23/08/2018

issue: till now product is not deliver
further steps: last 10 days i am keep on calling to naaptol customer care people regarding...
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Rajichandran
Sep 8, 2018
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kitchen queen

Address: Hyderabad, Andhra Pradesh, 0091

We have purchased from the brand kitchen queen from naptol which we received with damage. I have brought it to your knowledge and you agreed to take back the item and issue credit voucher my complaint no. 34098367. but so far i have not received any response since my complaint is from 20 days. for further action pls call on [protected]...
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manish1222
from Panipat, Haryana
Sep 4, 2018
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need single voucher of rs 2699

Address: Hoshiarpur, Punjab, 146001

I ordered 83 pcs dinner set on april 2018
But product is defective. I filed a complaint. There is no full refund (Rs 2699) and no complete replacement
And send me voucher of (Rs2699). Then i order jeans and tshirt from voucher and call customer care that i want free delivery he told me cancel the order and beacome dimanaond member and then order so i did.
I cancel my order but then i am not able to re-order i call customer...
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omvihar
from Chennai, Tamil Nadu
Sep 4, 2018
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complaint no.34634872/solar lantern & portable cooler

Address: Tiruchirappalli, Tamil Nadu, 620021

Dear sir,
The product'solar lantern and portable cooler' vide my order no.50959931 is not as shown in your advertisement.

Both these two products are just looking like a toy.

More over, the portable lantern is defective.

As the ordered product is not in conformity with the one shown in your advertisement, i would like to return the product.

I have already registered my complaint...
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A
apu mitra
from Kharagpur, West Bengal
Sep 3, 2018
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defective product

Address: 713104

Your product car jack combo which you have send me on 29/8/2018 is not working properly.so you please refund our money against your defective product.
I am looking forward for your earnest cooperation in this regard.
Thanking you.
SUBRATA MITRA.
2 no shyamlal colony, purba bardhaman
ph: [protected].
my order no. is: 50696121....
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A
Arunrajts
from Thiruvananthapuram, Kerala
Aug 29, 2018
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delivered the product which has no quality

Address: Thiruvananthapuram, Kerala, 695587
Website: naaptol

My father had ordered 5 bed sheets for 999rupees. But they delivered the product which has no quality. It is available for very cheap price in open markets. It has only a value of 400 rupees approximately. When i called customer care, they told that they will not return it and they will not give my money. Also the lady who picked up the phone... Her behaviour was very rude. I want my money back. Please help me....
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Arun Golu
from Baddi, Himachal Pradesh
Aug 27, 2018
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order can't fulfill from 2 months

Address: Solan, Himachal Pradesh, 173212

Hi... I'm arun from hp. Last time i order but naaptol adviser can't give me proper guides.. Last 2 months i can't received my product. They give me excuse 2 days 4 days like this. I'm not happy. Plz give my product. Iske baad kabhi b jivn me order nai krugga... Never order again in live..& advice to my friend plz don't order from naaptol. Sorry 3class sport system....
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amw1234
from Bengaluru, Karnataka
Aug 27, 2018
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kitchen queen 43 pcs coloured stainless steel storage set

Address: 560066

I ordered kitchen queen 43 pcs coloured stainless steel storage set on 27th july 2018 and got it on 4th august 2018. But product is defective. I filed a complaint order no. 49950726 complaint id: 34055989. There is no full refund (Rs 1999) and no complete replacement and they have closed the complaint. I am still following on this. I am just getting a promise that product will be picked and i will get refund. This is one month now but no...
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H
Hemant.harish
from Delhi, Delhi
Aug 24, 2018
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refund money

Address: New Delhi, Delhi, 110059
Website: Naaptol.com

My order no is 50353954
Invoice no - 765l[protected]
Date - 8/8/2018

Dear team
I inform you that i purchased a item on your site naaptol.com, and the products quality is very cheap and worst and i already complent to your service executives but no action on your side or i requested you that refund my money as soon as possible.

Thanks
[protected]
Harish...
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C
Charan#1990
from Thiruvananthapuram, Kerala
Aug 22, 2018
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refund for a cancelled product

Website: m.naaptol.com

I had placed an online order of roti maker on "m. Naaptol.com" on[protected] @9am and made the payment of rs 1698/- through paytm mistakenly.. Then i cancelled it few minutes later and waiting for the refund. But till now i didn't receive my refund yet it's been 1 week. I have been trying to contact customer support and filed few complaints but none helping me out. How fraud this company is?? How anyone can allow this kind of fraud company...
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V
Venkatrock
from Bhongir, Telangana
Aug 17, 2018
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defective product and no response from naaptol team

Address: Hyderabad, Andhra Pradesh, 5890
Website: Naptol

I ordered life daps big screen android smart phone and I got received in march but the sim cards are not working in the phone.
I called many times to naptol service they are no responding properly from 3 months I'm calling they are not giving proper response .
I request to replace r repair the product.
Order no[protected]
Hyderabad.....
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Parmjit Singh Rahal
from Amritsar, Punjab
Aug 16, 2018
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water heating tap

Address: Mumbai City, Maharashtra, 146105
Website: www.naaptol.com

I shopped water heating tap from naaptol six months ago.itwas not as it was shown working. I returned it & requested to refund money .amount was 2699.For three months channel is not available in our area.complaint no is30958803..new gift voucher is NTCVIDG53W.Kindly help us to refund money....
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Mackron Colaco
from Pune, Maharashtra
Aug 13, 2018
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drilling machine

Address: 403707
Website: Www.naaptol.com

I had ordered for drill machine. At first the delivery was not made on time. I got a call from customer care if i have received the product. I said i didn't after some days they managed to track it n delivered it at my home defective n the product was delivered in my father's hand. The package was damaged so immediately checked the product and filed complained within 24 hours. It's been passed one month i m falling customer care at first...
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Pooja-19
from Pune, Maharashtra
Aug 9, 2018
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I have complaint against the product and your sales person

Address: 411015
Website: Naptool.com

I have ordered one product, which i didn't like so i returned it and they gave me a voucher for that. Now i am trying to order another product using the voucher and they are asking me to pay more money as delivery charge. I don't want to pay unnecessary, i just want my money back else give me product of same worth not a penny more.

Secondly, the salesperson, they are so rude and disrespectful.
How can they treat a customer...
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Tanu Deopa
from Varanasi, Uttar Pradesh
Aug 7, 2018
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yoga paduka

Address: 122002
Website: Gmail.com

It's a fraud company. They cheat the customer. On 05.08. Orderd yoga paduka (999+shipping charges), and it was delivered. But the person who took my order he offer me diamond membership which will be valid till 1yr and you don't have to pay for shipping charges next time. But you have to pay 1598. I agree... Next day i got a message that your order has been cancelled so membership is not there for you... It's joke going on. Maine 1598 payment...
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Pre Him S
from Delhi, Delhi
Aug 6, 2018
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seven pieces bag combo

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
Website: Www.consumercomplaints.in

Shoping with naaptool is a worst experience for me. I called 23times sice 15days to return their defective product but customer care team is making only fake promises that today or tommorow they will reverse pickup.. But nobady came... Product deliver karne k liye inko address mil gaya or wapis karne m bahane marne ko dedo.. Tv channel par to itna high fi show karte h product or product quality to itne ghatia ki koi bhikhari v use na kare......
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Abhijit Das(tipu)
from Kolkata, West Bengal
Aug 3, 2018
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change my my shoes

Address: kolkata 700136
Website: [email protected]

Sir, before 10 days i bye one bucca bucci shouses from your naptol, but when i open my pakete i have to see souses no is 7 but i ordered no 8, than and there i have to countuc the coustomer care request him to change my shoues, than he told me if you are open the pakete, we cant do anything for you, sir you tell me without open the pakete, how i see which no shoues i receved? Thanking you plese do something for me,...
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BorduchiGI
from Mumbai, Maharashtra
Jul 31, 2018
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scottish club 7 pcs complete travel solution-red

Address: Thane, Maharashtra, 421202

I Have order this product by online shopping on 08/07/2018 invoice no :840L0025119, as per the advertising the product received not worth for RS.1398/-, quality of product very low.so that I raise the complaint to the NAAPTOL for return back of this product, after greater than 3 weeks of follow up with the NAAPTOL there will be no courier executive come to our home to return back this product, & NAAPTOL employee no given proper information...
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pradeep_83
from Bengaluru, Karnataka
Jul 30, 2018
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roti and khakra maker undelivered nor money refunded.

Address: 560043
Website: www.naaptol.com

I have ordered a roti maker on jul 6th, but till now i haven't received the product and called to customer care executives couple of times. The response obtained from them is to wait for few days and backend team will call. But no response or resolution provided till date. I request to refund back the amount back. Very worst service and support from naaptol....
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Amrita Priya
from Baghdogra, West Bengal
Jul 27, 2018
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not satisfied with product delivered as it was shown

Address: Kolkata, West Bengal, 700104
Website: www.naaptol.com

Hi, this is in regards to below complaint for which I am looking forward to have a solution. I am not satisfied with the product delivered as it’s not as per shown in the TV show of yours. I wanted to have a refund for the same and would like to return the item. How can your colleague behave in such a rude way when I am suffering loss cause of the item delivered to me and your team says problem has been resolved or closed successfully....
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