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Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping reviews & complaints page 28

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K
Kanaiyalal Kanzaria
from Kolkata, West Bengal
Jan 7, 2019
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refund for payment

Address: Junagadh, Gujarat, 362720

Dear sir,

Place one order of platinum and gold finish watch set on naaptol.com online via call.
They sent damaged product.
I call them and asked for refund but they replaced the product, but once again i got more damaged product.
Now i claim for my refund of payment but the refuse to pay amount in bank transfer.
They force to me buy other item or get vouchers only.
They are cheated me and...
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ingaleh
from Pune, Maharashtra
Jan 5, 2019
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scottish club 7 pcs complete travel solution

Address: 411037
Website: www.naaptol.com

Naaptol has delivered a damage bags. And quality of the bags were pathetic like penny cost. I filed a complaint however the agent (Ayaz khan) called and unprofessionally hung up on me saying that refund won't be possible.
Cheap and degraded service from naaptol. Shopped on 31st dec'18. Price of the product scottish club 7 pcs complete travel solution is rs.1398. Colour of the bag is orange

Regards
Hitesh
[protected]...
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C
Chan@du
from Rajahmundry, Andhra Pradesh
Jan 4, 2019
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lucky draw scam that I got xuv500 mahindra

Respected sir, we got a letter from naaptol online shopping pvt.ltd through India post that refers to lucky draw winner of xuv500 Mahindra car valuable of 1480000.we believed that because it came through India post and we paid 4, 70, 000 hardly and by lending from others.actually my family is a middle class family please please please help us sir.I send their details through files below.thank you sir.please help me....
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S
Shafi y
from Belgaum, Karnataka
Dec 29, 2018
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product is damaged.

Address: New Delhi, Delhi

I have ordered a naaptol product and is damaged in received co ndition. My order no:[protected], ordered on 21st december 2018, and received on 27th december 2018. At: shafi y, shahina manzil thonalloor pandalam p o, city :pathanamthitta. Landmark : near by gss school. Pin : 689501.
Contact number :[protected].
Kindly take that order and refund my money....
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Shafi y
from Belgaum, Karnataka
Dec 29, 2018
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product is damaged.

Address: New Delhi, Delhi

I have ordered a naaptol product
And it is damaged on received condition. Order no is 54463218, ordered on 21st december 2018 and received on 27th december 2018. At: shafi y, shahina manzil, thonalloor pandalam p o. Landmark : near by gss school, city: pathanamthitta, pin: 689501,
My contact number is [protected].
Kindly take that order and refund my money....
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Sushil Kumar Kapoor
from Gurgaon, Haryana
Dec 20, 2018
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round watch phone , code 6309

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Sushil Kumar Kapoor
from Gurgaon, Haryana
Dec 20, 2018
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round watch phone, code 6309

Sent email tomorrow to respected, vani ahuja ji. Email id vani. [protected]@naaptol.com
In reference to your kind today, email (On 19/12/2018 at 10.25 a. M.
I have to inform you that today your courier boy had come at my residence for picking the defected watch - code 6309, he told me to handover the said watch and he was giving to me a receipt of order number[protected]Scanned copy of the receipt enclosed) but my actual order no....
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Sushil Kumar Kapoor
from Gurgaon, Haryana
Dec 18, 2018
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round watch phone , code 6309

Dear sir,
I had ordered on phone to Naaptol on dated 13/12/2018 for supplying the subject product ( Round Watch phone - Code No. 6309 Naaptol ) .
On 14/12/2018, I had received the said watch but some manufacturing defect is found in the watch as when I had set the time & date in the Watch and it will be changed automatically after receiving the call or message
This problem was found since day one,
However, I...
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Syed Ali Jaffry
from Chipurupalle, Andhra Pradesh
Dec 13, 2018
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damage & used car jack kit supplied

Address: 500029
Website: Naaptol.com

I ordered a *car jack kit* vide order no. 54084588 on *naaptol* online shopping site and made the payment of rs. 3400.00 cod

Today afternoon i received my shipment of *car jack kit* all the items included in the delivered kit were damaged and used items. When i called the delivery boy and told him about he told me to go ahed and do police complaint.

Such a pathetic service by a naaptol a e - commerce company...
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B
Bhombol_c
from Mumbai, Maharashtra
Dec 12, 2018
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chapati maker not working

Address: Indore, Madhya Pradesh, 452010

Dear team,
I have ordered kichen queen chapati maker on dated 2th dec 18 bearing order no.[protected]. I received it on dated 7th december 2018. When my wife trying to operate, auto connect was not working, as well as body was extremely hot. My wife faced an accident and her hand scene was burnt.
Under above line as explained it would be very much appreciated if you kindly arrange the return of chapati maker and refund my...
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Akshayp92
from Mumbai, Maharashtra
Dec 7, 2018
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order no. 54009613 - kitchen queen 43 pcs coloured stainless steel storage set

Address: Thane, Maharashtra, 400612

Order no. 54009613
I ordered the product "kitchen queen 43 pcs coloured stainless steel storage set" on thursday dec 6, 2018. I received this product on today that is on friday dec 7, 2018. The product quality is very very pathetic. Moreover there is an item which is damaged. I am very very dissatisfied with this shipment. I want my refund back earliest. Call me on +[protected]Swati p.) for more details....
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ALKA S
from Ahmedabad, Gujarat
Dec 5, 2018
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no refund once you purchase the product.. did they mention it?

Address: Surat, Gujarat, 394305

I found a damaged package, and now they say they ll replace it but won't return money. After that he says refund won't be in the bank account but in the form of a naptol voucher!! Seriously, why didn't they mention it on their policy? Why didn't they scream while advertising on tv?

Please tell me how to deal with them. If there is any other way around?...
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PNN Namboothiri
from Kottayam, Kerala
Nov 29, 2018
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drill machine.

Address: Kottayam, Kerala, 686632
Website: naptol.com

Sirs,
This has reference to Order No.53553580 dated 21-11-18 and Invoice No.741L[protected] dated 21-11-18. I have received the captioned drill machine with Screw driver set (Combo) today by COD. But to my surprise, I find the drill machine is a used, second hand product and NOT a BRAND NEW one as shown in the TV channel during your Demo. Also some of drill bits in the screw driver box are fully or partially corroded and are beyond...
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Sak31088
from Noida, Uttar Pradesh
Nov 29, 2018
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not getting my money after product return

Order no: 53185829
I buy a kitchen queen 81 pcs stainless steel dinner set from naaptol, cost was 3199 rs/.
Once i received the product it was very cheap, light & too small. I made the return request on call & naaptol customer care denied to return money in bank account.
They informed me they can return money by oxygen wallet. After several calls they collected it back on 13th nov 2018 & confirmed that return i will...
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Tathaagat
from Bardoli, Gujarat
Nov 28, 2018
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size issues

I had ordered a pair of 3 denims few days ago and i have received it day before yesterday, everything is good but the main issue is of size because all the three are of small size. So, i want to return it back and want my refund. I hope you understand your customer's problems. Please, take it back and give my refund as soon as possible. Thank you.....
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R
Rohitnot8dead
from Pune, Maharashtra
Nov 22, 2018
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wrong product fraud company

Address: 411018
Website: www.Naaptol.com

I have ordered an product on 15th nov which was american indigo reversible jacket @999/- and it was 1 + 1 free. But i have received only one jacket as well as i ordered “l” size but i have received “m” size. I need my 2nd jacket with both the “l” size.
Do you think the customers ordering product from your end are fool?
Are you making your customer fool?
When we buy your product you call every time but i have...
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M
missmamta
from Noida, Uttar Pradesh
Nov 22, 2018
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wrong product received

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered pack of 7 naina kota doria saari pack, but when i opened it, these are not kota doria saari, cheap material with different design and pattern i get. Either replace it with correct order or refund the money. This product is different from the description and not worth for the money.
Sorry to say but if this issue will not resolved i have to reach out to escaltion matrix....
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J
JANARDHANA S
from Bengaluru, Karnataka
Nov 14, 2018
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canon printer

I book cannon printer from naptol online shopping item recived on 30 cot 2018. After installation printer doesnot work. I approch naptol custmorcare they gives canon service center number. Canon enggineer come to home he tells printer motor not work replace the same with naptol. I approach so many time and send doa letter and innovice but till date no positive replay from naptol....
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Jineesh Lal Mullasseri
from Thiruvananthapuram, Kerala
Nov 8, 2018
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cheating

Address: Kozhikode, Kerala, 673632

Subramanyan m
paalakkapuripaadam house
farook college p.o
kozhikode
673632
contact number [protected]

i got a telecall from the naptol with an offer that i am the one of the daimond customer and i will get a air cooler for rupees 1898 having 5500 market price by that offer i ordered and paid the amount to the naptol after receiving the product that it was clearly cheating the cooler was having...
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Roshani Pawar
from Raia, Goa
Nov 6, 2018
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not getting refund

I was ordered 75 pcs lazer etching dinner set. Bt i didnt like its quality its all pieces are also very small in size thats why i have returned it. I contacted to naaptol customer care for many times regarding to my refund bt eveey time they r saying that we can not return your money directly into ur account, we will creat oxygen wallet or voucher. Bt i didnt like any other product from naaptol so what will i do of that wallet. Every time...
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