Naaptol Online Shopping Complaints & Reviews

I ordered set of ten panipat kambal. But i receive only five. Same day i complaint the company call centre. And many times i called the call centre. But till i didn't get the remaining kambal. I think company cheating people. Already fifteen days over. Every day call centre people says tomorrow u will receive your parcel. So i lodge a plaint to grahak seva kendra. E bill number 7927 cod is 1898. Order number is 47583121....

I bought the product on 27.04.2018 bye seeing the advert on naaptol channel on tv.
The product was faulty. I registered a complaint vide complain no.32191875 on 27.04.2018.

The problem with the product was that the thread was not picking up from the bobin, due to that it was not making the stitch on the fabrics.

I sent a first mail regarding this issue on 27.04.2017. I was assured by them that they will...

Booked panipath kambali quantity is 10 but they sent only 5 kambali. I returned that because they says that they send back 10 kambali. But after few days they replied your order will be cancelled. We provide gift voucher use that gift voucher and purchase any type of product on that rate. But now i called to booking 5 bedsheet 3d. They are asking delivarey charge. And ready to take my order
So total i i'm in satisfaction on naptol...

Dear naaptol
My self imran Siddiqui actually I order 5polo t-shirt size M it's not perfect size
After i will complet customer care he said to me he will exchange my product now 5 day over he don't response now I will call customer care that guy's name Ali he don't have manners to talk customer order no 47700769
My contact no [protected]...

Dear naaptol
My self imran siddiqui actually i order 5polo t-shirt size m it's not perfect size
After i will complet customer care he said to me he will exchange my product now 5 day over he don't response now i will call customer care that guy name ali he don't have manners to talk customer can you refund my money i don't like you service
My number [protected]...

I purchased a mini silai machine from naaptptol and defective mini silai machine was supplied from naaptol as product quality was very poor and its not stitching properly. We called customer care several times but no one turned back to repair the machine. There is no responsible person to handle the customer query. Please look into the issue and fix as soon as possible or arrange for my money back please....

I purchased a mobile set from naaptol from my mob no. [protected] . Product quality was very poor and have a hanging problem I have placed the order on 3/5/2018 and material received on 6/5 /2018 and same day i have dispached back to Naaptol . I want the refund my money as earliest as possible .There is no responsible person to handle the customer query . I have a call on 9 th may but no body revert to me for refund . I have very bad experience...

I was just ordering a product over phone with p. Code 5767 around 1.15 pm around today.
I was suggesting and requesting your staff dinesh to instruct the courier service to give a call prior to his visit to my house for delivery.. But, the unexpected behaviour of dinesh with language ("faltu batt") he uttered and i have cancelled the order.
Please do not keep such cheap & uncivilized staff for marketing.
Unfortunate!!br...

Respected m. D.

My name is nilesh thorat my mobile no. Is [protected] i order the gate n shape xl from this number from your site on date 12/04/2018 item id 12675 order no 46815459 invoice no 756l[protected] but product is not fit for me so i call the naaptol service [protected] to exchange the product with xxl size. Your represnter told me it will change the product with in 4-5 working days. But nobody come or call me to pick...

Sir

My name is mubashir ahmed qureshi, i live in ompora budgam, i had ordered a parcel from naaptool online shopping with number yb[protected]in with order id 46152209 through post office budgam, during my travel from budgam to srinagar somebody stole the parcel from my car, along with the packet wrapping etc, i pledged for imei no. Of my mobile but they did not provide it on the pretext that they dont retain the record of such...

Sir i had purchased life dap calling tab on 06/05/2018 vide order no 47463104 even paid rs 4398 but the tab is not working at all even approached customer care but in repli he gave me ludhiana ph no [protected] when i contacted him he replied that the company is closed pls look to my complain my mobile no is [protected] iam not at all satisfied with your services pls guide me how can i get my tab in working condition...

Today, i got a phone call, they said you have won a mi note 5 pro with shoes, wallet and watch and asking to pay 4500 to postman when the product arrives.
I wanted to know whether it's fake or real, as earlier they said they are from mi gurgaon, and today on asking they said you have won in category of 75% discount. Please help. Is anyone got a similar call?...

Defective mini silai machine was supplied from naaptol. Order no. 46816864, dtd 13/04/2018. Complaint no. 32137931 dtd. 16/04/2018. Customer service is telling formatted answer, "complaint will be solve with in 48hrs". From 16th april 2018 48hrs not yet completed.. Till today no action has been taken from naaptol. Very shame. I hope naaptol management will look into the context and sort this as early as possible to avoid further legal action....

I have ordered to supply one cc camera under order no.46617961. But i have received all in one hd camera (Item no.14236). I have paid rs.2, 398/-. I made complaint after receive and opening the product within 2 days. But, no one came to return back the product either to return the cash or replacement of the product. Hence, i request you to take back immediately and pay either cash or replace the product. My mobile no is[protected]....

Welcome to the website of babamall. Pk, the fast growing e-commerce online resource. We focus on making online shopping better for everyone, so businesses can focus on what they do best, buying and selling now become habit of new generation and today, customers use online platform to manage every aspect of their daily needs. So you can enjoy an easy, hassle free and safe shopping experience here!

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Respected M. D.

My name is nilesh Thorat my mobile no. is [protected] I order the gate n shape xl from this number from your site on Date 12/04/2018 item id 12675 order no 46815459 invoice no 756L[protected] but product is not fit for me so i call the naaptol service [protected] to exchange the product with xxl size. your represnter told me it will change the product with in 4-5 working days.but nobody come or call me to pick...

This silai machine is not working.The item was delivered to me on 20th April 2018.I have already given a complaint aganist this product.But no necessary steps are taken till now.I prefer a refund of Rs1999.Hope you would look on to my complaint .Make the necessary arrangements as soon as possible.
Expecting a reply soon......

I ordered[protected] for mobile phone from naaptol. But i received the product and i paid full payment with delivery charge. But when i open the box that was wrong product which not ordered by me then i complained for it and according to process i send it. But my product not delivered by naaptol. When i call customer care says it is in the process wait 48 hours many times. There are no result found. Pls provide my product if not able to deliver...

Well it was firstly our mistake that we ordered something from naaptol. We have heard very bad reviews but still for some reason we did the mistake of ordering.

The product they delivered was broken, so we lodged the first complaint. After a long waiting time, we were actually provided with a replacement.

But the replacement delivered was also broken. So we re-registered the complaint. I have called their customer...

Name: sirisha medisetti, city: vijayawada, 520010. andhrapradesh, complaint againt: Queenget 242841, complaint category: online shopping, claim amount 750.

I ordered red colour saree but the quality of saree is very bad i want to return. so please help me on my claimied amount of 750...