Naaptol Online Shopping Complaints & Reviews

I had ordered kitchen accessories on 25/11/2017 and it is delivered today 26/11/2017 but when i saw inside the package there were two bricks... It's really annoying and ridiculous... Im really disappointed by this and i want my money back...
When u can deliver d things in just 1 day, y do v have to wait for 2days for returning?
Order no:41907949
Amount paid :1898rs...

My name sathya mobile no. [protected]. I bought 7 piece bag returned back due to damage and poor quality. Later we bought roti maker it's very poorer than 7 piece bag.
Same thing is returned back.
I am humbly requesting you to kindly return our cash as early as possible. We don't want any more voucher.
Experience with customer care very horrible...

Here is the fake message looks like.

Hi sir we are very grateful to inform you that your number has been selected in lucky draw in our company so our company is providing you a mahendra xuv 500 car
Your prize of mahindra xuv 500 will be delivered at your address when you pay your tds (Tax deducted at source) charges.
Regards
Naaptol pvt ltd
Tata jamshedpur road number 6 plot number 42 rajeshwari...

On 17 th septemmber gym was delivered to me at pune vide order reference no 39412860. I have hardly used for 2 months, the rummer pipe connecting to the rhs roller snapped. So i can not use it any more. I followed all instructions and did not misuse or abuse the device but yet it had failed. If you waant to safeguard your reputation please arrange to replace it with immediate effect. Failing which i will be forced to take it up with consumer...

My brother (Sanjay kumar bhat-[protected]) got a call yesterday from naap tol, they are saying that he has won the prize xuv 500 in out naaptop online shopping pvt ltds. On 9th birthday celebration. They are asking him to pay 10000 rs alongwith aadhaar card and photograph for registration of the vehicle. They are repeatedly requested to sent these formalities.
He call to the concern person he is saying if you trust me than pay otherwise...

Just i rerceived call from this number[protected]. He said ur winner and also this sms received from naaptol.com congralution yourwinner of naaptol company tv show homeshopping /s you win first prize tatasafari market value rs :1280000 your/s winner certifecate and winner card charge: and registration charge 12800 on deposite only for detail/s lucky draw contest office contact [protected] wht i do...

I purchased from Naptol a Roti maker. I took delivery of the product from the nearby post office on 25th September2017. When I found fault with the product within a few days I complained and the product was replaced with a even worse dented, scratched (paint lost) and rusty product on 24 October 2017. Though I lodged a complaint with Naptol via phone for refund of money no action has yet been taken. At this rate I will be prompted to approach...

Ordered 7pcs complete travel solution by calling to [protected]. Later i wanted to cancel the order as i intended to purchase a different item. I called the same number. The customer care executive who picked up the call literally fought with me, saying, why did u order when u wanted to cancel. You should have thought well before ordering and so on.

This happened within 15 min of ordering. I was literally pissed off. Have never...

I got tomorrow call and he told me you won tata safari car. What u want car or cash i told i want cash so he told
Me ok u have to transition 12 thousand rs in my company account and he give me his number and bank account num i told send me prof to win 12lack 80 thousand rs so he told me ok i send u check or latter of your price and he send me check or form what i win. But i cant believe. He told me he is menager. Of naptool company...

Plz cancel the order no.41172112 sku 8269 112 pcs drill machine & screw driver, due problem in family i would not take the order. As have order the product on 04 11 2017 saturday, and it was yet to
Devilvery on sunday[protected], plz take that the product will be canceled for the same

Sorry for canceling the order

Plz do need full

Thanking you

Varun tripathi...

Friends I ordered 5 panipat kambal set on Naaptol. I got delivered on 3-11.17 evening.when I checked the quality of kambal are very worst and when I tried to complaint the costumer care service employees talked very rudely and shows no interest about your complaints.their way of talking is very bad. They never allowed u to talk with their senior and not interested to file your complaint .SO FRIENDS ITS MY FIRST AND LAST EXPERIENCE TO SHOP...

This is with respect to the bad experience faced by my father from naaptol who had ordered an item through phone by seeing tv ad of naptol. He has ordered the item ' rangeen rajasthani 4 double & 4 single bed sheets with 12 pillow covers (4dsbs4) sku:9617'. Order no.:38690504 dated 22/08/2017.
He had received just 1 double and 4 single bed sheets and 4 pillow covers only. When he lodged a complaint about the discrepancy with naptol...

I have ordered the package of 5 single bed fleece blankets, the product is so bad that this product is totally different of shows in add, the order number [protected], ordered on 3/10/2017 and received on 6/10/2017, at:garia, patuli,
Dist: south 24 pargana, city :kolkata, state:west bengal, pin no:700094,
Email id: [protected]@gmail.com, my contact number :[ protected ] kindly take the order and refund my money!...

Plz cancel the order doc no [protected], due problem in family i would not take the order. as have order the product on 24 10 2017, and it was yet to
devilvery on moday, plz take that the product will be canceled for the same

sorry for canceling the order

plz do need full

Thanking you

Manjunath Ts
[protected]...

Purchased a mobile handset worth rs 3880/- (Swipe konnect neo 4g) in the month of august, 2017. I was not satisfied with the product received, which was not functioning properly, i registered a complaint on naptol, and as a result it was replaced with a new handset of the same company on 19th october, 2017. Even now, it's not working properly and the software are too old as i have been seeing the notification for updation. Also the icons...

I have purchased 6 set of necklaces and earrings from naaptol last month. When it was advertised on the television it was looking perfect and up to the standard. But the original product differs from the showed one when it was delivered to me. None of those can be used as it feel very cheap in quality from the look. I have called the naaptol customer care and reported the issue. They told me that they would call me within two days. But I...

Today i have received my product & open the product box i am shocked my product is not match of shown in add. My product is totally different of shown in add. Product has shown in add 11 nos but product received only 06 nos and his quantity is very low. I am not believe on online products in future. Faulty we receive, so please return and refund my money....

I purchased roti maker on october month and returned it as i received different colour. After my return for more than a month the product was not delivered. I placed cancellation request last week. I need my cancellation voucher. People in customer care not answering properly. They are very harsh and impolite. My order phone number is [protected]. I need the cancellation voucher. Kindly help me....

My order no 40037315 ordered for jessica dazzling austrian diamond jewellery sku11784
And i got the parcel today but the product was not a jewellery but an induction cooker
I have already paid the money as 1398
So please exchange my product or return my money as soon as possible or else i will take actions.
My billing addres is rufsidha muskaaan paral and it was sent from j and m logistics auth agent of radhey...

I have ordered a datawind sc with keyboard and net free. order number CCXZA6X6-1. I recieved the product today (15.10.2017). the product received was broken. please replace my order. and wat to do next step please provide information...