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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 58

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P
parvaiz lone
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Roti maker

Address:193101
Website:www.naaptol.com

I parchased two roti maker ordered from naaptol .and paid whole amount.when i recieved obe was brokage.i call them and send back the broken one.but last two months i am calling them everyday they are making fun with me and my father.neither they send new one nor the money....
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A
ankitkumar1991
from Thiruvananthapuram, Kerala
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Old product

Address:389151
Website:www.naaptol.com

I have bought a vbera mobile from naaptol online shopping.and they sent me a damaged product.and after complaining of that they told to send the product to them back for which courier charges they were supposed to pay but they have not paid yet and then they sent a used mobile in place of it...now they asked for again sending ne the product back to them....
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M
manishmbakshi
from Nagpur, Maharashtra
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No delivery and no refund of Rs. 10,400/-

Address:390002
Website:Naaptol.com

I purchased order No. 17283240
Brother DCP-7060D 3-in-1 Mono Laser Multi-Function Centre with Automatic Double-sided Printing DCP-7060D

Dt. 07 Oct 2015

Before placing the order, I called up customer care number to ensure that they have the product in stock and the support guy told me sir place the order we have printer in stock, if we would not have printer in stock you will not be able to place the order....
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Address:312605
Website:www.naptol.com

I received your naptol product roti maker order no. 17318640 against the payement of 2398/- above product are not working properly as per your tata sky adverstiment the complant No. is 11878457. i already pay 400 rs extra for courier charges. So please send your company person or vendor within 7 days at our home address for received the product & pay me amount that i give at the time of delivery if your company naptol not take any action...
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P
Prabin KV
from Calicut, Kerala
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Received unordered matrial

Address:Kannur, Kerala, 670741
Website:Naaptol Online Shopping

I prbin k v watched your avt. in malayalam channaldated 29/08/2015 and ordered multi purpose tool kit( like driling machine, adjust, cutting plair, scroo driver set, stripper, exo, driling bit, etc);order16520259.and i got only driling machine i pay 3398/- so i complaint aganist this forgery on naptol(complaint no:[protected]they ask me to resend this product . there is no feedback . i want to my cash back...
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S
Saswat Behera
from Gurgaon, Haryana
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A fake dealer

Address:560066

Hello Naaptol, I am totally upset with the product I have received. Its a fully damaged product. I can see scratch marks on the inner walls of bucket. And more over, when I poured water in the bucket, it started leaking heavily. And when I checked at the bottom of bucket, the out outlet piece was broken. God knows whether they have delivered a fake and second hand damaged product from a scrap dealer. I can see the seller name here as Alpha...
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R
rani raju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Multi stich mini Sewing machine

Address:Bangalore, Karnataka
Website:www.naaptol.com

9th Sep i received this product, Adepetr is scrap foot padal also scrap Sewing Machine Stitching making Proper i m very feeling bad i called Naaptol help line, same send return, we will provided return cash voucher Same i return thru Aramex Courier Aramex Tracking no. [protected] My Ref order no. 16689682 complaint No 11481696 they alsredy received on 5th Oct 2015 but still they are send return cash voucher they...
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Address:New Delhi, Delhi

It is submitted that on hearing the Television advertisement of Naaptol.com I have booked one DW-UBT27CZ SET. The same was delivered me vide their Invoice No 847467/DL/0272295/[protected] DATED 02/09/2015. But while try to use the set it is found faulty. I have inform the matter to them on mobile and the promised to be take care to solve my problem. But they have not done so. Then I have lodged a written complaint on 15/09/2015. My complaint...
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S
Shivashish Solanki
from Gurgaon, Haryana
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Refund not received

Address:New Delhi, Delhi
Website:naaptol.com

I had placed an order of 2 blankets (Reference No[protected] worth Rs.1900 with naaptol.com. It was delivered to me on 3rd February 2015 but I returned it as it was different from the product shown in the advertisement and was of inferior quality. When I contacted their customer care for refund they refused to do so and generated a gift voucher instead, suggesting me to buy some other product from their website. But i dont want to buy anything...
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R
Rohinton
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43 piece kitchen set

Address:Mumbai City, Maharashtra

I have ordered a product from naptol in last Aug where in the product was difective and I call naaptol multiple time for the same issue they have sent the replacement twice which I never receive and I have spoken to two of the supervisor karan Singh and navin however both have promised a resolution and not deliver it. Now I have called the customer care and spoke to a representative name ramavatar who was really rude and teasing me as to...
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P
Poornimavishnu
from Bengaluru, Karnataka
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Product quality not good

Address:Bangalore, Karnataka
Website:Naaptol.com

Ordered online 43 kitchen sets on 20th sep @1999 nd recd 22nd sep..but the quality is worst and booked the complaint same day nd no.11633854.still nobody came to pickup the parcel. As per naaptol after getting the parcel again it will take some days time to get refund. This service is really nt gud.....
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S
Sejwal Anup
from Delhi, Delhi
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Product is not like as seen in television

Address:New Delhi, Delhi
Website:www.naaptol.com

I have ordered alluminium wallet. but they r not actually made by alluminium . fake product not waterproof as shown in television... 100% fake products at naaptol... please share this as much as possible, so no one buy product from naaptol . anup sejwal ph no- [protected]...
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W
wills143
Mar 23, 2022
This thread was updated on Mar 23, 2022
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Cheating

Address:Bangalore, Karnataka
Website:www.naaptol.com

I purchased a order for aluminum valet.on the same I received the parcel on paying the money.wen I opened the parcel the valet is of fiber not aluminum.. The same time I complained regarding the issue n requested for replacement or refund..Naaptol executive promised callback within 48hrs.till ten days also no response from Naaptol. Again I called them for replacement. Now they are not at all responding. They tell other is no warranty. IF...
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R
Romeesa
from Sambalpur, Odisha
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Not returning my money

Address:East Singhbhum, Jharkhand
Website:naaptol

I had order a 8pec bed sheets on Jan 15 whc was very bad n worth of 3399/- whc I have return it but after returning it thy not taking my next order n every time tells me a different stories etc.this is happing with me from past 8month. So plz help....
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S
sunny love
from Mumbai, Maharashtra
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Naaptol is a big Fraud.

Address:Nagpur, Maharashtra

I had ordered one Get In Shape Slimming Vest on 22 JUL 2015 vide order no.15774257 .The problem was that size of slimming vest was small and it was not fit properly so i returned the product on 30/07/2015 through courier and this courier charges incurred by me. Then I called Customer care on number [protected] to refund my money but they said they will provide me CASH VOUCHER including cost of the item as well as the delivery charges incurred...
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A
anasahmad
from Hyderabad, Telangana
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Selling defective set of Mobile phone, VOX DV 20

Address:Thane, Maharashtra

I have purchased a VOX DV 20 mobile through NAAPTOL by placing an order in NAAPTOL on 28/08/2015 and I received order number 16490538 from DM NAPTOL same time .I got the mobile delivered at my home on 02/09/2015 from the delivery boy. I encountered so many problems after operating the mobile which are given below: 1. When I fitted my 2 sims inside the mobile, Only sim1 is functional.It means calls are incoming and outgoing smoothly. But...
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H
hr minakshi malik
from Mumbai, Maharashtra
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Wrong & Damang Products

Address:Ghaziabad, Uttar Pradesh

Wrong & Damang Products WORST SERVICE I had ordered Navrang Exclusive Designer Jewellery Collection .The problem was damage and wrong products then I called Customer care on number [protected] to change my products but they said they will provide me of same product. i had wait 4/6 days but did not recived my products . again i called customer service and all the time they said they will send a message on my registered no. but i have no...
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A
Asifa Khan
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Mobile dead in week.

Address:Mumbai City, Maharashtra

Hi i have purchased the handset on 28th Aug 2015. datawind pocketsurfer 3g4 from naaptol. but in a week the handset is dead and not charging, when i visit to service center of Datawind in sweet dreams mumbai they said the handset need to sent delhi for repairing it will take a month. when i call to naaptol they said i have to wait for month as the head off is in dehli. than why this people cant check the product before delivery what quality...
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N
Natraj Karuppasamy
from Chennai, Tamil Nadu
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Delivered not working product.

Address:Chennai, Tamil Nadu

I ordered a Brilliant Snack Maker (popcorn maker) on 31/8/2015 in www.naaptol.com. The order number is 16552484. I got the product delivered on 2/09/2015 at 5:30pm through Aramex courier with shipment number: [protected]. When i open the product and try to start, it runs only few minutes and there after it was not working. I raise a complaint on naaptol.com customer care, they told they will callback to my contact number [protected] and gave...
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H
hr minakshi malik
from Mumbai, Maharashtra
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wrong & Short Product & Damage

Address:Ghaziabad, Uttar Pradesh

Order ID : 16456452 Product : Navrang Exclusive Designer Jewellery Collection Seller Name : Vendee Fashion Dear sir, Respectfully I am Minakshi Malik form GZB . I Have purchase two combo jewellery set form Naaptol product name navrang Exclusive Designer Jewellery Collection & Order ID 16456452 . This Product Price 6346 Rs. but I have recevied wrong & Short Product & Damage. I have Complaint in Naaptol team but not a good Response...
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