Naaptol Online Shopping Complaints & Reviews

Dear Sir/Madam

I am Mosa Vijay kumar purchased the product "Zen Z-90 (Black)" on 23/01/2014 from your website. I received the mobile today i.e 28/01/2014.

The piece you have delivered is not in a working condition, though i re-inserted the battery and switched on, the mobile didn't start-up. I am very upset with this.

I have raised compliant against the subjected order id by customer...

Dear Sir / Madam,

I had booked a product having a product ID 8215766 for a Combo of Vacuum Cleaner, Water Spray Gun, Air Compressor & Car Polisher.

The said order reached Pune five days ago but the courier agency has not dispatched me the product.

I have repeatedly called them but sometimes they say that they will dispatch the product at my office, sometimes giving fake assurance that...

We ordered through this site. we ordered mini sewing machine and when it reached home, on the top of box it was written "the product not ok" and "acc missing ". The product not working at all. We received on[protected]. From that day we are trying to make consumer complaints. Please exchange the item or else return the money....

Wrt complaint subject we have purchased one Mini Silai Machine with Thread Set through NAAPTOL on following address M Udaya Kumari # 15-17-1 Yeguvapeta Street ZP Guest House Road BHEEMUNIPATNAM Vizag 531 163 Andhra Pradesh. Molile No.[protected] It is not functioning right from the beginning of purchase date we have already paid the Equipment Charges and Shipment charges to courier person. Kindly look into matter &...

This product is available for Rs.80/- in the local market, which is sold by you for Rs.1, 499/- + freight charges of Rs.299/- = Rs.1, 798/- which means I have been charged Rs.1, 319/- + freight charges of Rs.299/-, this makes me feel cheated by you. Before lodging complaint with consumer court, I would like to seek refund of Rs.1, 319/- + Freight charges of Rs.299/- back within a weeks time....

I have ordered saree on 14/01/2014 vide order No: 8078983 & same have been received on 17/01/2014 & paid the amount of Rs: 3, 400/-. After receiving the pack has been opened and seen the con taints i.e saree are not in good quality. The saree are very very thin in thickness and the material is not Art silk. Hence I have given complaint on 17/01/2014 vide complaint No: 5617062.
Now I want the money back which i have paid .Kindly...

Sir,
I have received the parcel through postal department and the packing of the item is not properly done. The tor cover of Rotti Maker is damaged lightly. The warranty card is not filed. I approachedKa you staff by telephonically but there response was not satisfied.

Thanking you,

Balachandran P...

i ordered a room heater on 8th january and it was delivered on 11th January well on time but faulty and the pain started for me, until 14th Jan no one has come to pick this defective piece even no proper response on emails and phone, finally i received a email saying will take 15-20 days, i replied for refund as i bought this heater for winter not for summer and until now no response, please takeup this matter to get me resolution, thank...

This was my first and the last experience of shopping via naaptol. The naaptol customer service guy firstly didn't know how to talk to a lady, secondly he was totally confused and misquoted the price details which i tried to make him understand but he was too thick brained and air headed to get my point! The icing on the cake was his arrogant, rude attitude thinking of me as a novice internet shopper!! I am a frequent jabong and myntra...

i have ordered the New Jersey Polo Club All Season Double Sided Jacket + Free New Jersey Polo Club Sunglasses + New Jersey Polo Club Watch, from naaptol.com my order no is 7940386. i have placed my order on 28th december 2013 by debit card payment. 1>Before purchasing i have called their customer care number and ask "what will they do if the size is not fit " their representative said that we will change the jacket according...

Dear Sir / madam,

Its to inform you that, I have ordered Detak Helogen Heater ( GREY) on 27th December 2013 from NAAPTOL.COM, and Naaptol is delivering me an electric heater which is totally wrong .

I have paid naaptol for a helogen heater not for an electric heater .

I hereby request you to look into this matter as early as possible, otherwise i will take some legal action against you .br...

Sir, . I have purchage fun ludo table online on 12-11-13 vide order no. 7587470(snapshot attached). First flight courier demanded Rs. 442 instead of Rs.123/- . That whyitem not received and return. I call to cc and again place my order and again first flight courier demanding Rs.500/- instead of Rs. 123/- (i already told previous story to cc and also he assure me but again more amount demanded). Thats why again item not received...

I ordered Electric tandoor (order no-779313) on cash on delivery basis from naaptol. I received the product in severely damaged condition. After registering complaint against it I was assured a pick up and replacement but even after 9-10 days pick up was not arranged. I was continuously in touch with naaptol but these guys only keep assuring the solution of this mess and apologizing but actually the product is still lying with me and my money...

I have purchased Winter Special Portable Electric Heater from naaptol under order No. 7836723. I received packet of two room heaters through bluedart courier at Jabalpur (MP). It is found one of them is not working and another has crake in back grill. On complaint to naaptol it has been told that at Jabalpur there is not pick up back service and i should sent the goods back to the company on my own courier expenses. If company is providing...

Dear Sir/Madam, I purchased two (2) Philips Xenium X806 (Black) Mobile [Order No.:7844067], The cost of both mobile including shipping charge Rs.6396, I paid and received Box, The Box mention on 2 Quantity But inside only one mobile there, Please Send Remaining one mobile very urgent, please kindly do needful, Thanks&Regards, Thamilarasan.N (+91-[protected])...

I have purchased one number Wespro 10 inch Tablet through online ref your order number 7212466 invoice number 846070/MH/0022831 dated 27/09/2013 and it reached on 02/10/2013 through courier .the person allow me to open the box after making the payment INR 4298 I was totally disappointed after it switched on it got hang or freeze even I can’t able to switched off. And this the third time I am sending product to your ware house every...

i am GUDURU ANAND KUMAR, we are giving complaint on me.abhishek who is working in naaptol sale department, he saled me a mobile that time i was not satisfied with that and i send it to him, he took a mobile from me and he not giving money or not a product to me. GUDURUANAND KUMAR (SSP MOTORS MULTI BRAND) H.NO:1-7-802/124, OPP ZAMISTHAPUR POST OFFICE RAMNAGAR HYDERABAD:500020 # [protected], [protected], & MAIL ID [protected]@gmail.com...

bought a spice stellar pad mi-1010 from Naaptol. My order ID is 6171808. Once I bought the pad with in 2 week there was problem in the display. I am contacted the service center and they took 24 days for replacement. they changed the new display. After a week tablets not turned on. There is a problem with the battery. I am sent to Naaptol and they have been changed the battery. While returning the product they have missed out the headset....

I have placed an order on November 30, 2013 through Naaptol.com for ZYNC Cloud Z5 DUAL SIM Android 4.0 (3G Phablet). A full payment of Rs. 5306 was made for this. Till date, I have not received the product as this order has not even shipped despite me making enquiry calls for the last one week and complaint calls everyday since the last 4 days. I am always told that this order will be shipped immediately but no action gets taken....

Do Not Trust Naaptol At All! The organization is full of blatant liars, cheats and fraudsters. On 21st November I ordered a room heater from them on 21st Nov. Somebody rang immediately to verify and the order was confirmed. "order will be dispatched in 2-3 days" they SMSed me. This was a lie. On 26th Nov (5 days later - not 2-3) they sent an SMS with an AWB No saying that the item was in transit to me. This was a lie. It did...