Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Jul 3, 2024
Complaints 2336
Resolved
1285
Unresolved
1051
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Naaptol Online Shopping reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sumanchanda
from Mumbai, Maharashtra
Sep 13, 2012
Report
Copy

purchase

Address: Mumbai Suburban, Maharashtra

I had booked for a tab for Rs 5999 + 299 (delivery charges) with SIM slot.Order no 4751374.
I was unable to make a call/ recieve it. Contacted the customer care several times. Assurance was given that the product would be replaced. Till date no response. Very dejected about their service.
Pl. contact for future followup...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
redcon
from Gurgaon, Haryana
Sep 13, 2012
Resolved
Report
Copy
Resolved

Naaptol is a fraud company

Address: Hyderabad, Andhra Pradesh

Hi Sir this is Devnder Reddy, I've ordered Blackberry 8830 Mobile phone from Naaptol here is the details of the order

Order No:3494108 Cash on Delivery (COD) 5299.00

The mobile Phone is such a crap. It did'nt work even a month. I've returned to Naaptol through Bluedart courier. Again they've returned another mobile phone but that is also not working. I don't know whether they've...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitmartinet1
from Delhi, Delhi
Sep 13, 2012
Resolved
Report
Copy
Resolved

After receiving payment order has not been dispatched

Address: Darbhanga, Bihar

Dear Sir,
I purchased a nokia 1280 mobile phone from naaptol.com on 27th august 2012 & made the payment through debit card.
The order number is 4778259.It was told me that order will be delivered within 10 days.I didnot receive the order till 12th September.more than 12 working days has been passed.I called & mailed several times to customer care,but each time fake commitment was made to me.Lastly I called...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anitha P
from Bengaluru, Karnataka
Sep 12, 2012
Resolved
Report
Copy
Resolved

Cheating in products

Address: Bangalore, Karnataka

Dear Sir,
I have ordered an 3chiffon sarees+ gift voucher of one gold jewellery necklace of offer price 2298.00 order no-4539162. But they cheated us and i have returned the product also for refund still now they dint fellow. they are big cheaters....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
meena7349
from Ahmedabad, Gujarat
Sep 12, 2012
Resolved
Report
Copy
Resolved

Smart phone in Naaptol

Address: Thane, Maharashtra

Im one of the happy customer of naaptol shopping...

I have ordered for Karbonn mobile from naaptol ..I have received within 4 days...

The very first Android based Smartphone from the doorway of Karbonn mobiles is in my hand. Karbonn A1 looks stunning in hand. Till date, Ive find any loophole in this handset. Its picture quality is also and good and on the other hand, it has excellent sound quality....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sravanm
from Hyderabad, Telangana
Sep 12, 2012
Report
Copy

Money Refund Issues

Address: Hyderabad, Andhra Pradesh

I have Ordered a Product(Ear Phones) in Naaptol.. After one month they have Informed that the Product is not Available and Cancelled the Order. But they are not Refunding my money. I am waiting for the same for the past 2 months. Can you please provide me assistance in reoslving this isse....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gaurav sharma007
from Jalandhar, Punjab
Sep 11, 2012
Report
Copy

regarding non availability of warranty

Address: Bathinda, Punjab

I purchased mobile handset sony ericsson aino U10 from the company on march 18,2012. my order no. was 3646685 and i paid 9298/ rupees(including 299 rs. delivery charges). I was shocked to see that the product was substandard and was not working smoothly. Now it is completely out of order and when i went to the service center they told me that this phone has came from other country and thus no warranty can be claimed. i was shocked because...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ranjeets_singh7
from Jaipur, Rajasthan
Sep 11, 2012
Resolved
Report
Copy
Resolved

Received defective Tablet

Address: Haryana

Dear Sir/Madam
This is to inform you that I order one tablet of Devante My Tab With Calling Function, of Rs. 6899 by 17.8.12 and received by 21.8 12, I opened the box and found following things
1. Key board not available ---- During order booking and on naaptol website, it is clear mention that keyboard is free with this
2. I start the Tablet and insert Memory card but not showing
3. I insert...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subrucm
from Mysore, Karnataka
Sep 10, 2012
Report
Copy

CHEATED USED MOBILE SEND TILL DATE NO REPLACEMENT

Address: Karnataka

I HAVE ORDERED MOBILE WITH NAAPTOL ON 7TH JULY BY PAING PAYMENT ONLINE. MY ORDER NO 4365948. WHEN THE PRODUCT DELIVERED TO ME I WAS SHOCKED TO NOTE THAT USED MOBILE WAS SENT TO ME. IMMEDIATELY COMPLAINED AND MY COMPLAINT NO WAS 3220329. THEY ADVISED TO SEND BACK THE SAME AND SAME WAS RETURNED. LAST TWO MONTHS THEY NEITHER DELIVERED THE REPLACEMENT NOR PAID OUR MONEY BACK. THE STANDARD REPLY GET FROM PHONE OFFICER THAT SOME ONE WILL CALL...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pbadika
from Pune, Maharashtra
Sep 10, 2012
Resolved
Report
Copy
Resolved

non delivery

Address: Indore, Madhya Pradesh

Product ordered on 26/8/12.
Order no 4766672.
On line payment done on 26/8/12.
Despatch confirmation recd on 29/8/12 with blue dart awb no [protected] dtd 28/8/12.
Product not recd till date.
On confirming fm blue dart they say "on shippers request product returned back to shipper."
Several mails written and feedback given but no response fm their support msil IDs
[protected]@naaptol.com,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
Himanshu Mishra
from Noida, Uttar Pradesh
Sep 9, 2012
Report
Copy

defective and useless products

Address: Kaushambi, Uttar Pradesh

Dear Sirs,
On the basis of an advertisement in Times of India ( New Delhi Edition) I, Rita Mishra had ordered a Mini Silai Machine with thread set and a classic gold jewellery set. This was delivered to me at my Kaushambi Address vide Order No.3832848 Courier receipt No.[protected] sent by Alpha Radio Delhi,Naaptol Online Shopping Pvt Ltd,C/o: Quantium Mail Logistics Solutions India Pvt Ltd,Khasara No 27-11/13, Rajokri Road, Samalka,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
luerego
from Delhi, Delhi
Sep 8, 2012
Resolved
Report
Copy
Resolved

Superb Camara collections @ Naaptol

Address: Central Delhi, Delhi

Canon Powershot A2300 has ample photo gallery with high resolution pictures and test videos. Its camera Images and video are recorded using a 16 megapixel CCD image sensor. It can start up and grab a shot in 2.1 seconds, rattles off a photo every 1.4 seconds in continuous drive mode, and has a short 0.2 second shutter lag. Canon PowerShot A2300 camera features a 28mm wide-angle lens that helps to capture more of the scene, from great group...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aadil Amin Kak
from Delhi, Delhi
Sep 8, 2012
Report
Copy

misleading

Product Code: 879853.. price as per naaptol is Rs 5,999, discount 66%, Net price per pillow Rs 1,999. One pillow free with one pillow. shipping charges extra.
On opening the package I found two pillows with MRP Rs 1,000 per pillow (instead of Rs 5,999) So I just purchased two pillows at their MRP and also paid shipping charges, plus there is no discount etc.... Isnt this cheating the customer? Since there is cheating in prices, how...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rutur28
from Mumbai, Maharashtra
Sep 8, 2012
Resolved
Report
Copy
Resolved

Nice Quality Product.

Address: Pune, Maharashtra

i recently ordered Branded 35 Pcs. Stainless Steel Storage Set Rs.1,999 Only, i am so happy on the receipt of the product.

The quality of the product is superb.I have also suggested few of my friends and relatives to order kitchen appliances from Naaptol. This can be given as gifts items to your closed ones.

I certainly looking for more kitchen appliances on naaptol website at cool rates.

Thanx...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nisha2008
Sep 7, 2012
Report
Copy

Delay in Reimbursement amount

Address: Gurgaon, Haryana

Dear Sir,

On 15 Jul 2012 I bought SUN DIRECT DTH Remote from "Naaptol.com" by online shopping and my order number for this is 4424148.
I am writing to you because the product has not been delivered to me till date and I have applied for reimbursement dated 14-08-12.

I spoke to the customer care centre so many times and sent mails too but I didnt get any valuable solution from their end, every...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
DeviGandham
Sep 7, 2012
Resolved
Report
Copy
Resolved

Non Delivery of Product Order number 4578132 till now

I Have ordered a sandisk Memory stick on 3rd August, Till today September 7th , there is no intimation or the mail regarding it's delivery to the specified address I have given in the delivery address , and the order is still in picked up state, what that means God know...
I have raised a complaint for Naaptol twice , but there is no response or anything from Naaptol, My order number is 4578132 , I want either product been delivered...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jinit111
Sep 6, 2012
Resolved
Report
Copy
Resolved

cheating by taking order for out of stock mobile

Address: Surat, Gujarat

Hi, i placed an order for samsung
mpower tv phone on 2.9.12 for rs
4650. I got confirmation that order
accepted and will be processed soon
but to my surprise, I got message on
5.9.12 that due to out of stock
situation, my amount will be
refunded.
I got another messag on 6.9.12 that
my refund cheque processed soon.
So I want to know that my account
debited online...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sharmalokesh382
from Surat, Gujarat
Sep 6, 2012
Report
Copy

Happy with Naaptol

Address: Rohtak, Haryana

I booked this tool kit on Naaptol and I got it after three weeks. I do not complain about the delay in delivery as I am located in a rather remote area where there exists no courier service. It came to me via IndiaPost. I find it to be an awesome purchase given the price tag although I am yet to explore the contents practically. Thumbs up Naaptol....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
menaxisingh
from Delhi, Delhi
Sep 5, 2012
Resolved
Report
Copy
Resolved

Home & Kitchen Appliances at NAAPTOL..

Address: Bangalore, Karnataka

Im happy to say at Naaptol’s site becoz at a very low cost for a branded product.

I had brought Skymark Scribble Set from naaptol which was worth rs.1,583.

With Naptol we can purchase branded products they have a great collection and the best part is with low cost..

In future i would love to shop with naaptol i have also informed all my friends about my experience...

I appreciate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepaksolanki235
from Mumbai, Maharashtra
Sep 4, 2012
Report
Copy

Best 4 online shopping

Address: Kutch, Gujarat

Good deal with naaptol online shopping for electronic accessories...

Im one if the happy customer of naaptol online shopping.....
Im regular online shopper with naaptol team & I had taken so many products from naaptol & i had received all material with good condition.

If I found any query in my product there naaptol customer care executive solved my problems also immediately...

MY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy