Naaptol Online Shopping Complaints & Reviews

Dear Customer,

As per our telephonic conversation you said that you have sent product at our warehouse address for replacement.

However, we have escalated issue our concern vendor team & they will dispatch the product within 7-10 working days.

Do write us back at [protected]@naaptol.com if the replacement is not received in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

As informed to you over the phone, you had send product through Track on Courier AWB# [protected] & the same was returned back to you by Trackon courier in EMPTY condition. Hence, Naaptol is not responsible for the mishandling done by Trackon courier.

We request you to register your complaint with Trackon courier and demand for your product or money, which was found missing in the Box.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

NAAPTOL — Not refunding the money

i Have ordered a product on naaptol with order no:2955111 and the product i got was a wrong one . i returned the product back to naaptol in the blue dart courier with awb no:[protected] on 16/2/2012 and i have called naaptol cc executive and informed the awb no to him on the same day and he told me that they will call me for the refund of money after they have received the product. After 2 days i got confirmation from blue dart that the product has been delivered to naaptol. But they have not called yet and today is 26/02/12 still no response from naaptol. i want your immediate attention to this case

Dear Mr.Prashant,

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque Favoring : PRASANTH SANKAR L Amount : 919.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

Naaptol is Fraud Company

Dear Customer,

We are sorry to note that the item that you have purchased through the order no-4106847 & you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

As per our telephonic conversation, we request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:

Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet airlines office


On the back cover of packing request you to add your name and complete address, along with Naaptol order no [4106847] and your mobile/ landline no for easy identification and further processing.

Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# & cheque favoring name.

It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

You also said that you will refund me the courier Charges... Can you please confim me same through email...

Dear Customer,

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque Favoring : Mohammad Rouf Rather Amount :Product Price:3298.00+Courier Charges:1000.00=4298.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

spy camera

dear sir mainai ek spy pen camera kharida usmai recoding nahi ho rahi hai deleavery key 2nd day call kar complaind kiya d.of puchace 29.03.20013 3 time complained kiya koi result nahi hai

sending me different mobile

i ordered for swipe konnect4 but you sent me konnect 4e

Dear Prakhar,

As per our telephonic conversation you said that you have not received refund amount cheque.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

However, we have escalated issue our finance team & your cheque has been prepared & will get within 7-10 working days.

Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

Dear Customer,

We were trying to reach you [protected], [protected], but at that time you were not contactable.

We are sorry to note that the item that you have purchased through the order no-4417457 & you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

We request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a replacement.
We would request you visit your nearest Blue Dart office and send the whole product to the below mentioned address:

Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet airlines office


Also, provide the centralized A/c # 113260. Mode: DP to the logistics. You will not have to pay any courier charges for the same and if asked for the value of the order at the counter, kindly mention a value below Rs 1000 (as the order is defective does not hold any commercial value).

On the back cover of packing request you to add your name and complete address, along with Naaptol order no [4417457] and your mobile/ landline no for easy identification and further processing.

Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# after dispatching the product.

It would take 2-3 working days for the product to reach us, & once the product reaches us we would dispatched the replacement and a same would be couriered to you within 10-15 working days.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

As per our telephonic conversation you said that product is not working properly.

Please accept our sincere apologies for the inconvenience caused to you.

Request yo to kindly call on our mentioned customer care no .[protected] & You can also directly write to the vendor at [protected]@xelectron.com.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

As per our telephonic conversation you said that you have sent product at our warehouse address for replacement.

However, we have escalated issue our concern vendor team & they will dispatch the product within 7-10 working days.

Do write us back at [protected]@naaptol.com if the replacement is not received in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Sir,
I have been waiting for the replacement product till today. There is no sign of any parcel coming. Naaptol keeps giving false statements and promises. It never solves the problem of its customers. There should be serious action taken towards Naaptol.
-----
Pushpalatha

Dear Kalyan,

As per our telephonic conversation you said that you have not received pumping machine and repair kit.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

However, we have escalated issue our concern vendor team & they will dispatch the missing product within 7-10 working days.

Do write us back at [protected]@naaptol.com if the missing product is not received in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

I got one very small courier from Blue dart and when I open I surprised that it doesnt contain required Pumping machine and repair kits. But it has some different piece which is useless for me for sofa-cum-bed product..It doesnt contain a pumping machine which means I cannot use my sofa to blow air..I am very dissatisfied with this after waiting of 2 months for not recieving complete product..This is very bad and disrespect to customers buying in Naaptol..

Greetings,




We have ordered the product “Ultimate Sofa Cum Bed” from your site. This product got delivered to us on 9/1/2013. However, it appears that the product which we received is bit smaller than the product which we ordered.




The product shown on the website and which we ordered has 4 vacuum holes on it, but the product (Ultimate Sofa Cum Bed) which we received has only 3 vacuum holes on it. Please find the attached picture shown on the website with the file name "Product on the site" and the picture of the product which we received with the file name "Received Product with only 3 vacuum holes"




Also, it appears that the received product has some defect. I believe there should be some joint between the vacuums, but one of the vacuum hole is not fixed properly. Please find the attachment with the file name "Defect".




Also, please find the below Invoice/Order details for your reference:




Order No -5752184

Awb No.: [protected]

Invoice # 839981/DL/0437322/[protected]

Invoice Date – 09/01/2013



We have spoken to one of your customer care representative (Akmal) and have informed the same and the case/complaint number given is 4037422.




Please do the needful at the earliest.




Thank you in advance!

Ganeshan T.V.








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Dear people www.Data-entry-works.Com is world no. 1 fruad and scam company so please don't register with this site.. he is first taking a registration fee than they will note contact to you.. this company based in ahmedanad, note a surat bcoz when register in this company so they will asking you a registration fee in his bank account so just search that bank account in google that account having in ahmedabad note surat that is why I am sating you..that company based in ahmedabad.. and its a no. 1 cheater, www.Data-entry-works.Com is no. 1 scam, anc cheater copmany so please ihnore this company and register with other company..
www.Data-entry-works.Com is a cheater company

( comapany site details see in below

Owner Name: Zahid Khan
Owner Email:
[protected]@unitradeinfotech.com
Adress: 12-13, U/L Tulip Tower
Adress: Opp.V.S.Hospital
Ellisbridge, Ahmedabad, Gujarat, 380006

Owner Phone:
+91.[protected]

Nameservers:
NS1.DNSRAW.NET : 173.236.51.67
NS2.DNSRAW.NET : 173.236.51.68
Adsense ID:
pub-[protected]
Analytics ID:
UA-7447383
Same Adsense Account:
data-entry-works.com
Same Analytics Account:
data-entry-works.com


www.Data-entry-works.Com is scam comapny.

Www.Data-entry-works.Com fruad comapny

www.Data-entry-works.Com not a genuine

www.Data-entry-works.Com is scam & fraud company
ahmedabad based
www.Data-entry-works.Com fraud company

www.Data-entry-works.Com fraud company.. ignore this site...
www.Data-entry-works.Com is scam and fruad comapny

Dear Customer,

By the time we received your post for cancellation the product has already handed over to courier for further dispatch and we will not be able to call it back now as the same is in transit.

We request you to accept the same when courier attempts the delivery.

Thank you for shopping with Naaptol.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

We are sorry to note that the item that you have purchased through the order no-4510510 & as per our telephonic conversation you said that, you have received different product.This is a very rare and unfortunate case and we apologize for the same.

We have escalated the issue to our concerned vendor team and awaiting a revert on the same.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

As per our telephonic conversation you said that you have sent back whole product at our service warehouse address for refund.

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque favoring : Naushad Pathan amount : 5999.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.Com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & Regards,

customer care
naaptol online shopping pvt.Ltd.

Completely true. Its their practice to do this kind of things. I also got cheated once from the same company.

Dear Vivek,

We are sorry to note that the item that you have purchased through the order no-3724749 & you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

As per our telephonic conversation, request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest Blue Dart office and send the whole product to the below mentioned address:

Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet airlines office


Also, provide the centralized A/c # 113260. Mode: DP to the logistics. You will not have to pay any courier charges for the same and if asked for the value of the order at the counter, kindly mention a value below Rs 1000 (as the order is defective does not hold any commercial value).

On the back cover of packing request you to add your name and complete address, along with Naaptol order no [3724749] and your mobile/ landline no for easy identification and further processing.

Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# & cheque favoring name.

It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

I've sent you back the product with the following bluedart details:

Waybill Number : [protected]
[protected][protected]
Pickup Date : 04 August 2012
From : NEW DELHI
To : NEW DELHI
Status : SHIPMENT DELIVERED
Date of Delivery : 06 August 2012
Time of Delivery : 12:00
Recipient : AJAY


Kindly do the needful as soon as possible.

Thanks
Vivek k Akhil
[protected]

thanks for the refund

Dear Customer,

We are sorry to note that the item that you have purchased through the order no-4501366 & as per our telephonic conversation you said that, you have received different product.This is a very rare and unfortunate case and we apologize for the same.

We have escalated the issue to our concerned vendor team and awaiting a revert on the same.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

NAAPTOL — Fed up of being harassed_ refund the cash

I Paromita Das ordered a VOX+507 - touch screen multimedia mobile with Blue-tooth (order no. 3558940), cost Rs. 2999+299 (Freight Charges). The product was defective:
1. After each call & MSG, the phone switch offs,
2. The charger was not working,
3. The picture quality was very bad.
Since 2 months I was calling. They harassed me so much that I said to pay back my cash but they said they cannot. After 2 months, they said to return the product & they will send the Okay one.
After 1 month I received the replaced product. This time:
1. The Blue-tooth was missing,
2. Also the head phone was not working after few days.
In fact I faced the same problems as previous one:
1. After each call & MSG, the phone switch offs,
2. The charger was again the defective.
I complained many times. Every time they say that I will receive within 7 days.
But till now I did not get my Blue-tooth & headphone. They also said that they cannot replace the charger since the warranty was of 1 month. This was not mentioned anywhere. Not even they informed. Where is my fault if they send the damage product? My warranty hasn’t expired. I am very unsatisfied with this. I want my cash back.

Paromita Das
[protected]@gmail.com
[protected]
C-W/3, RABINDRANAGAR, AKRA SANTOSHPUR,
P/O RABINDRANAGAR, KOLKATA- 700018

Dear Customer,

We were trying to reach you but [protected], at that time you were not contactable.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Your complaint Id 3227693 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.

You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

We were trying to reach you but [protected], at that time you were not contactable.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Your complaint Id 3227693 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.

You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.