Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Feb 19, 2024
Complaints 2335
Resolved
1285
Unresolved
1050
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Naaptol Online Shopping
Customer Service Contacts

Naaptol Online Shopping Phone Numbers

Phone
+91 92 2353 7000
423
175
+91 14 1402 4376
136
95

Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 86

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nprathm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by Naaptol

Address:Mumbai City, Maharashtra

I ordered xelectron ws777 tablet from naaptol. My order no is 4495906.

I realized that after the purchase and when using the product it is not as advertised. The information provided was incomplete and misleading and the product does not comply with the features mentioned.

Listed below are the issues faced by me: -

1) Not fully compatible with all android applications.
2) Very...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Pramod Kashyap
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken Tool Kit

Address:Bangalore, Karnataka

I had ordered for a screwdriver kit through naaptol, I got the consignment through blue dart after a week, to my surprise the entire suitcase was broken and the tools inside too. It was as if the suitcase was bought from a scrap yard. Its been 2 months now there is no reply from naaptol, I am sending mails to them some are getting bounced back. Are these people playing with us....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ratan_Singh
from Mumbai, Maharashtra
Report
Copy

Best Blackberry @ Naaptol

Address:New Delhi, Delhi

Naaptol really best online shopping...

I have taken blackberry mobile for my brother & he is very happy with this products...

the entire phone, plenty of apps, love the call quality, very practical keyboard, rubber trim. no 3g is the mail drawback...

http://www.naaptol.com/price/645901-BlackBerry-Curve-8520.html

its link for all ..share & buy if want it with gr8 features........
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshatjain87
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pricing fraud

Address:Allahabad, Uttar Pradesh

i have ordered a strontium 4gb pendrive from www.naaptol.com.on the website it was showing that price of that pen drive is Rs.999/-, but the discounted price on naaptol.com is Rs.239/-. But when i recieved my pen drive and i opened it, the price written on it was Rs.180/- only.i have bean cheated by giving false information on the website and had paid more price than it was required....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sharmarks
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against: Naaptol.Com Order no.: 4365239 Amount loss/claim: Rs. 3398.0 a 3G tablet

Address:Jhalawar, Rajasthan

Sir,
naaptol/bluedart is a fraud service.
Complaint against: Naaptol.Com

Order no.: 4365239

Amount loss/claim: Rs. 3398.0
blue dart give me my pod without stamp of naaptol.
Topics: Naaptol Naaptol.com

I orderd a econnect 1 ghz 7inch tablet pc with 3G-e714
tablet from naaptol.Com.I received it on 12th of july 2012 but when I operated it,it was found to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
FAIZAN faizan khan
from Mumbai, Maharashtra
Report
Copy

want to micr code first three digits

Address:Meerut, Uttar Pradesh

I have received my cheque no.151767 from naaptol. My bank want to micr code first
three digits. I there for request you to send me micr code.i m faizan khan /
[protected] from meerut...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
robinh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality Supply from Naaptol.com

Address:Mumbai City, Maharashtra

i recently bout Automatic Money Counter with Fake Currency Detector from Naaptol.com
This electronic machine with UV light keeps away fake currency from you.

This machine can easily count the currency notes and identify the fake currency out of a bundle. It saves a lot of time and efforts of mine which are obviously required by manual counting and checking at kool price.

Quality good Supplied by Naaptol...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pratulc
from Delhi, Delhi
Report
Copy

Naaptol - Smooth & Hassle Free Shopping @ Naaptol.com

Address:Mumbai City, Maharashtra

i m in to admin & instead of ordering from the vendor, i booked product online from Naaptol.com 15 Piece of HP USB Pen Drive V210 8 GB for my company from Naaptol.com.

Trust the product was delivered in 3 days as it was in the same city & the quality of the product is good.

I have ordered more 35 piece company requirement & also received a diccount voucher of 750rs for my next shopping at Naaptol....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CA Madhukar Gupta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong delivery of product

Address:East Delhi, Delhi

I have ordered a portable hard drive (Toshiba Canvio Plus 500GB USB 3.0, order number 4422667)online from the Naaptol.com on 16th July 2012.

On 18th July 2012, I receive a parcel from the company that I took after payment of cash INR 4399.

When I opened the parcel, i found some other product was delievered to me. After knowing that I immediately send few emails to the Naaptol including the customer support and...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
Loshan Lenka
from Delhi, Delhi
Report
Copy

REPLACE IN MY ORDER

Address:Sundargarh, Odisha

PLEASE GUYS DO NOT PURCHASE ANY THING FROM NAAPTOL. THEY ARE FRAUD,THEY SHOW YOU ONE THING AND DELIVER YOU OTHER, PLEASE BEWARE. I AM SUFFERING BY THIS WHEN I BUY A CAR STEREO, AND CUSTOMER CARE TOLD ME THAT THEY CANT HELP ME WITH THIS, EVEN THE SPECIFICATION WRITTEN ON THE PAGE DOES NOT MATCH FROM ANY ANGLE. ORDER NO. 4562182...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sudharshanmk
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Orbit Gazebo 8 inches Rechargeable Fan with Light - product not delivered

Address:Bangalore, Karnataka

HI,

am sudharshan from Bangalore, i have ordered Orbit Gazabo 8 inches Rechargeable Fan with Light on 12th july of 2012 product was not delivered by in time. When ever i track for order it shows cargo ready, if i call to customer support they did respond properly. I totally fed with their service. finally i went for cancellation of product 9th august 2012 but they didn't take into action. Again i called on 15th august...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gaurav.mospl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Old Mobile Sold

Address:Gautam Buddha Nagar, Uttar Pradesh

I have online purchased blackberry tour 9630 GSM mobile phone from naaptol.com on january 2012 according to naaptol mobile handset were brand new but i was facing some problems in handset last 15 days so i just checked handset at blackberry service centre.

who person checked handset he said to me that your handset already opened you are using GSM sim in CDMA handset naaptol sold old handset to you.

I already...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
smita_fashion
from Mumbai, Maharashtra
Report
Copy

My Best Experience with Naaptol..

Address:Mumbai City, Maharashtra

Hello Team,

My best shopping at naaptol store...

I bought Stylish 3 Printed Georgette Sarees + Classic 1 Gram Gold Jewellery from Naaptol......

Customer always want satisfaction with the products which I have experienced with Naaptol...

I got all the products with such a low cost compared to the market price without compromising on quality ....

Naaptol is the best...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shoaib2387
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product

Address:Howrah, West Bengal

Name : Md Shoaib Ansari
Address: 48, Pilkhana 3rd Lane Howrah-711101 Westbengal
Mobile [protected]

Order no. 4386859

Product: XElectron WS707 tablet
Color: White
Offer: Xelectron WS707 1.5GHz 7 Capacitive touch tablet PC
Vendor XElectron

As said "Battery Life (Hours)
stand-by time: 5-10 H, Wi-fi about 4.5 H" but only for 30 minutes.
When...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
anjanaa12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective not working product

Address:Gujarat

First sent defective rusted m/c when complained and after several calls sent again a defective m/c after 4 months of complaints n tracking ,that piece also motors starts once the switch n nothing else works its just a showpiece. If i again complain they will repeat the same for sure i thought better not to waste my time n money as i did last time.
Naaptol Products and Customer Service is pathetic....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saroj sahdev
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete delivery

Address:Mumbai Suburban, Maharashtra

I had placed order for the sillai machine with slicing &dicing master . in June 2011 ,as per add in TOI on 10th june 2011 showing code no 918. for rs 1999 + 299 shipping charges through Naaptol .com deals. However they have sent only silai machine without the slicing & dicing master as shown in the advertisement.we have paid full amt of rs 1999 + 299=2298 rs. we have given repeated verbal complaints on naaptol phone. Recently spoke...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitish Saxena
from Chhota Udepur, Gujarat
Report
Copy

Fraudulent Service

Address:Gujarat

My friend had ordered a BlackBerry Bold 2 9700 with 3G in April 2012, via Order No. 3742282.


The product received soon developed technical glitches. On contracting support she was guided by a representative from Naaptol to return her product for replacement, which she did so on June 27th, 2012. Naaptol confirmed having received the product on July 4th, 2012.

She was informed of the receipt and told that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramanjot
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment in terms of refund by naaptol

Address:Chandigarh, Chandigarh

ORDER NO- 3841144
shopping online with naaptol has became harassment for me.they people do all fake things.really fed up....no words to say......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RoufBhai
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refunding My Money

Address:Srinagar, Jammu and Kashmir

I ordered a Mini Fridge From Naaptol.. They Send me Broken Fridge... I made a compalint to customer care, they asked me to send fridge back and they will return my money.. I again spend Rs.400 to send them that broken fridge back. I asked them to send me my money.. However without taking any authorisation, they send that broken fridge back to me... without power cord... Now could you please ask this fraud comapny to refund me my money as...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
Hi Sir/Madam,

I have purchased Sony PS2 from Naaptol on 14th May 2012. We never received this product. It got delivered to somebody else. From last 2.5 months i am following up on the refund amount and they are continuosly saying "It will get deposited in sometime". I am very very frustated and disappointed.

I sent so mayn mails even copying to [protected]@naaptol.com. Sent so many mails to Divya Susai who...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy