Naaptol Online Shopping Complaints & Reviews

Hello.......Team,

Im one of the happiest customer of Naaptol...I have booked so many products from other online websites but I did deal with naaptol first time & I got fully satisfaction with the product..

I have booked Samsung Galaxy tab & I have received it within 4 days...I have saved my time.

Thank you so much team......

I ordered Sony Cybershot Combo S5000 (image attached) on 20 Sep 2012 with Order # 4974849. I opted for COD.

Shortly after I placed the order online a Representative called to confirm the order and informed that it would take about 7 working days to receive the product. But to my surprise I received it in just 2 days on 22 Sep 2012 (through ARAMEX NPD with AWB No : [protected]), and all my happiness didn't last even a minute...

I placed order No 4994498 on 22 sep 2012 and paid with my credit card. since 25 sep the status of the order is being shown as çargo ready' by naaptol.
customer care is useless as one cannot speak to anyone and you only get recorded message. kindly help.

Satish Kumar...

hi...

Myself Gajanan from satara & I have booked Biomagnetic Titanium Bracelet & received also within a week..This is Bio-magnetic bracelets, its Protects the body from electronic waves by-Circulating blood more freely. You can use this Bracelet daily for good health results, its very powerful and effective. So I Recommend this Bracelet all of you for Good Health....

ORDER DETAILS:

Merchant Site URL : http://www.naaptol.com
Order Number: NAAP-4848697 Order Received: Sep 4, 2012
Total Amount : INR (Indian Rupees) 1959.00
Punjab National Bank Debit Card Holder : DHANENDRA SRIVASTAVA
Billing Address : (As entered by the Customer)
C/O PAWAN KUMAR 358/4 A
BHAGAT SNGH STREET NO-5
MANDAWALI LAXMINAGAR
DELHI DELHI
110092 Indiabr...

I ordered gasoline boots and as I have observed of late, like other products ordered by people here(The lady at blue dart office where I returned it told me that everyday around 2-3 products were being returned) it was faulty.(The right & left foot were of a different material).
I called them but they seemed to be disinterested. I mailed and received a reply. As guided by them, I returned the product and now i have neither the...

smart phone Karbonn A9 TFT 3.8 inch Capacitive Touch Screen display and 5.0 MP camera. It runs on the Android v2.3 (Gingerbread) OS operating system. It is powered by 650MHz processor. It internal memory is expanded up to 32GB. The connectivity options include Bluetooth, Wi-Fi and GPS. It is available in black color. Its battery power of Karbonn A9 which is -- provide a talk-time up ton/a hours. Karbonn A9 comes with a 4GB micro USB card...

I have purchase a VOX V80 1GHZ Tablet Pc, having our order no. 4064403 from Naaptol.com but this product have not support any 3G and not supported any DataCard/Dongle.
This product support of any 3G Network and compatible with any 3G Data Card/Dongle as per your Tablet Box and also Ad.
This is cheating and your poor business policy.
I have numerous mails/Calls on your customer support office and also your vendor M/s...

Dear Sir/Madam,


I purchased Sony Ericsson Vivaz Mobile from NAAPTOL through order
no. 3984108 and Invoice no. 839981/DL/0062541/[protected] dated
14/05/2012. After using the mobile for 2 or 3 days, when I tried to
recharge the mobile, it was observed that mobile was not getting
recharged. I called up Naaptol customer care no. given to
me([protected]) and was told to return the mobile...

Poor Service : I had book an order on 28 August 2012, order No: 4788635 and same was delivered on my address 09 Sep 2012, but they had given me the product information wrong

Commitment's by Customer care :

1. Video Calling
2. USB Port ( so i can use tata photon )
3. No function to copy the contact number from Sim
4. Camera 5 mega pixels both side (F/B)

All the function...

I have booked online one Multi-Purpose Folding Table from Naaptol vide order no. 4427924. The table supplied was broken. Several complaints were made but till date no replacement has been made. I have even sent the pictures of the broken to the e-mail address provided to me but no action has been taken. The company is insisting me to courier back the defective product their warehouse even when I assure them that I will bear the courier charges....

http://www.naaptol.com/orthopedic-appliances/memory-foam-pillow---sleep-with-comfort---care/R/879853.h...⇄


I recently bought this pillow since I have cervical neck pain. Pillow looks good and cannot comment on the usefulness as it’s only been few days started using it. However, I find the price quoted is too high. Rs1000 is the MRP price listed on the item box. Hence two pillows cost Rs 2000. But Naaptol...

Naaptol team......

My first shopping with naaptol which was really awesome.......

I was ordered for Sparkling CZ Diamond Jewellery Collection & received within a week....This one is beautiful and looks awesome when worn with traditional attire. Best suits every occasion.

Good going naaptol & I know ,you will provide best service to all people forever..................

Each & Every customer needs satisfaction with the products & naaptol have proved it...their customer guys know all thing which needs to their customer.....

I had ordered for tablet which was cost only 3000....first i would like to thanks to naaptol that they have launched very cheapest tablet in the market.The Sylvania 7inch Touch Screen Tablet comes with solid, robust and compact design. The classy looks and cool...

Hi,
I had ordered product Oleva Necklace set-OENS 5 from Naaptol on 31st August 2012. Order ID is 4807387. I t was to be delivered on 9th Sept 2012. They delivered it on 12th Sept 2012. Necklace was broken into 2 pieces when delivered. I had launced complaint in Naaptol by calling on number:[protected]. They gave few numbers to contact courier guys who delivered it and return it back to them. Courier company number given by Naaptol...

Received electric induction cooker on 13/09/12 on order no.-4825726 from naaptol.Com , it was opened infront of first flight courier delivery person, it was in broken condition & when it was electrically connected, it was not working at all. Immediately, matter was written in help section of naaptol.Com. But till now, no reply, immediate refund of my money from naaptol harassment (interest of time & money)within 48 hrs or consumer...

Im regular online Shopper & its my first online shopping with naaptol ...Its my very best online shopping with naaptol.

I ordered for vaccum cleaner & received it within 4 days at my home ..its very fast & quack service.It is one of the best vaccum cleaners we can bring to our home as it cleans dust like anything and is very easy to use and very portable....

Date of Transaction: 10 Aug 2012
Product Name: Padmini 2 Burner Glass Top - CS-2GTA
Order No: 4642999
First they sent wrong product (4 Burner Glass Top) which was totally damaged. Upon complaint they requested me to return it to the naaptol warehouse and committed the product will be replaced within 7 days of the receipt of the wrong-cum-damaged product.
They received the returned product in their warehouse on...

It was my first ever order on Naaptol, i am really disappointed with the kind of service i got from every department of NAAPTOL. When i received my product i found, it was fake some local made and used product.
That too there was no 12 months guarantee card in shipment.
With lot of difficult i have sent the product back. And its nearly a month since i asked
for replacement/ Refund. Nothing has been done so far. i have...

I had booked for a tab for Rs 5999 + 299 (delivery charges) with SIM slot.Order no 4751374.
I was unable to make a call/ recieve it. Contacted the customer care several times. Assurance was given that the product would be replaced. Till date no response. Very dejected about their service.
Pl. contact for future followup...