Submit a Complaint
Claimed

Naaptol Online Shopping Complaints & Reviews

www.naaptol.com
2.9
Last updated Jul 3, 2024
Complaints 2336
Resolved
1285
Unresolved
1051
Good news! We have a good connection with the company and they're good at resolving user complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Naaptol Online Shopping

Complaints recently resolved by Naaptol Online Shopping customer care

View all complaints

Most useful Naaptol Online Shopping reviews

Naaptol Online Shopping reviews & complaints page 89

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramanjot
from Chandigarh, Chandigarh
Jul 16, 2012
Resolved
Report
Copy
Resolved

NAAPTOL ONLY MAKES COMMITMENT TO RESOLVE YOUR MATTER BUT HARDLY DO ANYTHING........

Address: Chandigarh, Chandigarh

ORDER NO-3841144
LOST MY BLACKBERRY STORM DUE TO MISGUIDANCE OF NAAPTOL'S EXECUTIVES. NAAPTOL THE THIEVES HARDLY TAKE ANY INTEREST IN THE MATTER. THEY ONLY GIVE ASSURANCE THAT THEY WILL DO SOMETHING. JUST TO SAVE THEIR REPUTATION BUT DOESN'T DO ANYTHING.
SO MY MESSAGE TO ONLINE SHOPPERS: FRIENDS BE AWARE OF SUCH FRAUDS....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shyam Dhiman
from Bengaluru, Karnataka
Jul 15, 2012
Resolved
Report
Copy
Resolved

Product not delivered and are not returning the money

Address: Shimla, Himachal Pradesh

Respected Sir I ordered Mobile phone Apple 3gs 8 GB to Naaptol on 15/06/2012. MY ORDER no. is 4208536. I have transferred full payment of Rs. 20,775/- through my debit card online on the very same day. I kept tracking the delivery on regular basis. First 2/3 days they kept on telling that your order is still being processed and they asked me to wait for a week, and if then the product is not delivered then report to us. When after a week...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
R
rabinder_720
from Dibrugarh, Assam
Jul 15, 2012
Resolved
Report
Copy
Resolved

tcl laptop

Address: Bardhaman, West Bengal

I HAVE TAKEN MINLOPTOP FROM NAPTOL IN TCL LOPTOP AFTEAR 15DAYS LOPTOP IS NOTWORKING THEN I CALL NAPTOL HE/SHE SAYING WE ARE CALL YOU BUT DID NOT CALL ME . 1MONTH GO THEN HE CALL ME HE SAY ME SENT LOPTOP SRP ADDRESS I HAVE SENT THE LOPTOP BUT PROMBLE IS SAME 1MONTH AFTER AGAN I SENT LOPTOP PROMBLE SAME COMPANY NOT HELP ME MY NAME IS RABINDER MODI MY ORDER NUMBER IS 2957813 HELP ME PH [protected] OR [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sambitr95
from Mumbai, Maharashtra
Jul 15, 2012
Resolved
Report
Copy
Resolved

not returning defective product

Address: Jharsuguda, Odisha

I have ordered a beetel blast 440 speaker form naaptopl.com. When I get that product it is found to be defective but when I contact to the custumer care for return purpose. but the custumer care representative heve adviced me to go beetel cervice centre though in my location beetle cervice centre is not located. I have also tell the same to the custumer care but they are not leastened to me and refused to return this product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prynk24
from Lucknow, Uttar Pradesh
Jul 11, 2012
Report
Copy

delay in delivery

Address: Delhi

i had ordered a wireless cctv camera from naaptol.com on 24th june,2012 under order id 4271002 and i already did the payment through internet banking. They have mentioned that product will be delivered in 7-10 working days but 15 working days have elasped and i have not recieved my order yet. On registering the complain to Naaptol customer care, i got a pretyped reply that it will be delievered shortly and sorry for the delay. No courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramanjot
from Chandigarh, Chandigarh
Jul 11, 2012
Report
Copy

MISGUIDED AND PROVIDES INCOMPLETE INFORMATION

Address: Chandigarh, Chandigarh

ORDER NO-3841144
I ORDERED A BLACKBERRY STORM 9530 FROM NAAPTOL.DUE TO PROBLEM IN THE SET I DECIDED TO SEND BACK THE PHONE TO NAAPTOL.THE CUSTOMER CARE EXECUTIVES OF NAAPTOL GAVE ME ADDRESS OF NEW DELHI .THE CUSTOMER CARE EXECUTIVE GUIDED ME TO PACK THE PHONE ,WRITE THE LETTER AND KEEP IT IN THE BOX.THEN SHE GAVE ME A LOCAL ADDRESS OF MOHALI AND A NUMBER .SHE SAID WHEN YOU GO TO COURIER PERSON TELL THEM THE ADDRESS, THE CODE NUMBER...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
balunivethitha
from Salem, Tamil Nadu
Jul 11, 2012
Report
Copy

Purchase of HTC G1 Android mobile - Not functioning - returned to said address - replaced new phone not yet received - reg.

Address: Namakkal, Tamil Nadu

Sir,
I am purchased the HTC G1 Android mobile phone through Naaptol. My order No : 4010350. The phone sent to me was not functioning. After the Naaptol's advise through email, I resend my phone through Blue Dart Courier Service to said wharehouse in Mumbai.. After that I have received email from Naaptol ([protected]@naaptol.com). Email copy enclosed herewith. As per this email information the whole phone sent by General Post...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhargavi1182
Jul 10, 2012
Resolved
Report
Copy
Resolved

Product was damaged, request for refund, No response

Address: Chennai, Tamil Nadu

I have purchased a product from your company NAAPTOL. Order Details 4130611 are given below.

The day when i received the product (within 10 minutes) when i opened the package, i found the product was completely broken. Immediately i called your customer care back and told them i will send the product back and i need the refund. Till today i have been keep calling your customer care almost 25 times and waiting for them to refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
B
bumbulebee
from Lucknow, Uttar Pradesh
Jul 9, 2012
Report
Copy

cashback

Address: Lucknow, Uttar Pradesh

i made an order on naaptol for bluetooth headset which was defective , i couriered it back to naaptol as they said but now i am asking for replacement or cashback but they are not listning ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
surajvlss
from Mumbai, Maharashtra
Jul 7, 2012
Resolved
Report
Copy
Resolved

PEPE FAKE JEANS

Address: Thiruvananthapuram, Kerala

I HAVE PLACED MY ORDER WITH NAAPTOL FOR PURCHASE OF JEANS WIDE ORDER NO.4332520 AS ON 07 TH JULY 2012. WHEN I HAVE RECEIVED MY PRODUCT I AM SHOCKED BECAUSE I HAVE RECEIVED DIFFERENT OLD AND USED JEANS FROM THEM. WHEN I HAVE CALLED THEM THEY HAVE NO RESPONSE THEY SAY THERE IS NO REPLACEMENT.


SO WHERE CAN I COMPLAINT ABOUT THEM .
THEY ARE CHEATING SO MANY PEOPLES THROUGH ONLINE...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hitesh_thakker4
from Okha, Gujarat
Jul 6, 2012
Report
Copy

OLD ITEM DELIVERED AND NOT SENDING MY REFUND

Address: Maharashtra

I HAVE PLACED MY ORDER WITH NAAPTOL FOR PURCHASE OF JEANS WIDE ORDER NO.4163999 AS ON 09TH JUNE 2012. WHEN I HAVE RECEIVED MY PRODUCT I AM SHOCKED BECAUSE I HAVE RECEIVED DIFFRENT OLD AND USED JEANS FROM THEM. WHEN I HAVE CALLED THEM THEY HAVE TOLD SEND PRODUCT TO THEM. PRODUCT WAS DELIVERED AS ON 21TH JUNE 2012 TO THEIR WARE HOUSE. WHEN I HAVE ASKED FOR REFUND THEY TOLD THEY HAVE CREDITED IN MY CREDIT CARD ACCOUNT AS ON 29TH JUNE 2012. BUT...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rsaravanan1
from Udagamandalam, Tamil Nadu
Jul 5, 2012
Report
Copy

NAAPTOL FRAUD

Address: Maharashtra

Dear Sir,

Before one year TABLET PC -WESPRO for rs 6999.Now i purchased the below mentioned HTC -T MOBILE for RS 7200.During first day itself BLUE TOOTH NOT WORKING.PAST 3 DAYS WHEN WE PRESS NO 9 IN TOUCH SCREEN NO 3 IS DISPLAYED AND LIKE THIS WHEN WE TOUCH ONE OPTION THE OTHER OPTION IS WORKING AND IT IS VERY IRRITATING TO OPERATE.
I BELEIVE "NAAPTOL" will be supplied new mobile.Is it true or not?.Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Varun Jindal
from New Delhi, Delhi
Jul 4, 2012
Report
Copy

Wrong Bill provided with the shipment

Address: Haryana

I ordered for a Panasonic LCD TH-L32C 30 D but the product I got was something different I got Panasonic TH-L32C 33 D but the invoice with the shipment was mentioning model number TH-L32C 30 D and now when I am asking them to at least send me the correct invoice they are refusing to do even this.

Naaptol not only make fool of customers but even they fool taxation departments by issuing invoice for some different product and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
sudheesh.gs
from Chennai, Tamil Nadu
Jul 4, 2012
Resolved
Report
Copy
Resolved

damage/defective product

Address: Thiruvananthapuram, Kerala

Dear Sir,
I buy a Karbonn SMART TAB 1 tablet PC from naaptol.com.
Order Number.3961084
Received on Date: 30 May 2012
i had bought Karbonn SMART TAB 1 tablet pc from naaptol which cost 6990. I received the tablet to me on(30/05/2012).But this is was damage/defective product.I DID phone to the naaptol care and they told to send the parcel.So I return it via blue dart courier.(Awb no.[protected])(date.02/06/2012).And...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vincent prabhakar
from Bengaluru, Karnataka
Jul 3, 2012
Resolved
Report
Copy
Resolved

Order # 1964147

Address: Bangalore, Karnataka

hi
This for your information that I order a blackberry mobile from naaptol.com after seeing a news paper ads on June -2011, i received the product after paying the ten thousand CASH ON delivery and 250 Rupees for transporting charges, found the for damaged and used mobile, then i spokes to customer care executive " who advice ed me to send back the product through Blue dart courier, and they promised my refund within fifteen...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ekvkumar74
from Hyderabad, Telangana
Jul 3, 2012
Resolved
Report
Copy
Resolved

Cheating and Stealing

Address: Visakhapatnam, Andhra Pradesh

Cheating people

I have booked a Karbon Tab on Naaptol and the order no is 3979538. They have sent me the product on 28th of may and it had a display problem. I called them up and they said if i sent it back, they would replace it in 15 days, I have sent back the product on 1st June by blue dart AWB [protected]. A person name by khanna received it on 4th of June, I have sent a POD also too the email address they have mentioned.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanehdeep
from Mumbai, Maharashtra
Jul 1, 2012
Resolved
Report
Copy
Resolved

Non-refund of cash by naaptol against defective product

Address: Mumbai City, Maharashtra

Hi Sir,
I ordered Ubislate 7 through Naaptol.com on 27th May 2012 and my order no is 4073356. I received Ubislate 7 on 4th June 2012 through Aramex Courier (AWB No: [protected]). When I opened the packing o[censored]bislate 7, I totally got disappointed with the shipped product because:
1. Shipped product doesn’t have any seal on box.
2. On naaptol it’s mentioned this product will come with Bill. I don’t find any bill.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sudhanshu varshney
from Rajkot, Gujarat
Jun 29, 2012
Resolved
Report
Copy
Resolved

XElectron WS707 tablet -product

Address: Aligarh, Uttar Pradesh

Dear Sir,
I buy a Xelectron ws707 tablet PC from naaptol.com.
Order Number.4077300
Recieved on Date: 04 Jun 2012
i had bought xelectron ws707 tablet pc from naaptol which cost 5999. I received the tablet to me on(04/06/2012).But this is was not work properly.I DID phone to the naaptol care and they told to send the parcel.So I return it via blue dart courier.(Awb no.[protected])(date.06/06/2012).And my order number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Syed Shahi
from Tirupati, Andhra Pradesh
Jun 27, 2012
Report
Copy

Wrong product received

Address: Chittoor, Andhra Pradesh

I am ordered sandisk sdhc camera memory card but they delivered kingston micro sdhc card.I payed 295/- to the courier boy....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepika jatav
from Chennai, Tamil Nadu
Jun 24, 2012
Resolved
Report
Copy
Resolved

defected model

Address: Indore, Madhya Pradesh

I ordered a sewing maching of Rs.1699, I just got a defected model which is not working and its a used model also....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy

Naaptol Online Shopping related businesses

Gifts By Meeta
1.8
(11)
Allschoolstuff.com
1
(55)
EazyShopping4U.com
1
(34)