Naaptol Online Shopping Complaints & Reviews

sir,
my order no. 3778870. i hope for returning my money but its more than 35days and i don't get my money.
u send me cheque at 2 may but it return from bluedart to you 10 may to ramesh ..i call many time to coustmer care and give them
my account no. to directly transfer my money into my account. they inform me that within
48hours i get a call about my refunding money..but i got no call or email between...

I had placed an order for Blackberry Storm Mobile through Naaptol (Details in below trail mail) and after receiving the order i found is not operational post which i immediately informed the customer service team on which they asked me to resend the Mobile to their warehouse. I received the phone on 4th May and i couriered it back on 5th may via Blue Dart due to wrong location mentioned by Customer Service Executive the courier went from...

Dear management i had ordered a android mini net-book at the name of Rekha Vijay mobile number is [protected] it only worked perfectly only 1 week and then it not even opened and then they give me some processes to do and it also doesn't work and now they are asking me to sent the item back without any gurantee that they will give me back now what can i do...

I have purchased a Mobile Handset (sony w 910i) from M/S Napptol in the month of March 2012, but after started using that handset we came to know that the handset is not a good one as there were so many defaults in that handset, like it was not reading the memory card, every time it was getting swithed off automatically, wehen we complain about it on 29th of March to the naaptol executive we were told that it will be changed all we need...

I had ordered a VOX Mini Refrigerator from NAAPTOL. order no 401 9563. The product was delivered and when i started to use it, even after 12 hrs it is not cooling.When i complained and asked for money back, they said they will give me a call within 48 working hours. Even after 5 days i havent received any call, and when i keep calling them they say they tried to call me but i didnt pickup the phone, so they want 4 more days to call me....

I bought a 102 pcs multipurpose tool kit from Naaptol.com, in May. When the product arrived, it had only 52 pcs instead of the 102 mentioned in the newspaper advert, also I did not receive the free 32 pieces screwdriver set. When I contacted the company about the same. I was asked to send the product back via a courier service and they would refund me the money, only after 21 days. I complained to them that it was unfair to expect the payment...

Hi,

We had purchased a Blackberry phone for R. 10,000 from Naaptol.com.

The piece was faulty so the Customer Care asked us to return it. They specifically asked us to send it via BlueDart as they were their official courier providers.

We sent this piece via BlueDart. When contacted Naaptol after 4 weeks they said that the box was received empty and they will not provide a refund. When checked...

naaptol is a big scam company, they have worst-est service level, and on top of that they sent me damage and recycled products. i bought 2 HTC G1 worth more then Rs14000, and received both of badly damage phones n both bt-headsets ware missing....!! in one word i received incomplete order. there customer service only receives call to make miss commitments. its been more then one and a half month i am suffering from this scam company. they...

Dear Sir/Madam, Immediate attention required

It is very disappointing to me after purchasing your Mobile handset from Naaptol, all details mentioned and attached photo copy of thee same letters

Everyday, i am reading Kannada news Paper " Vijayavani" and i have been seeing one big advertisement of Naaptol name Mobile handset VOX. The advertisement itself surprising theat Original Value...

Dear Sir/Madam,
My name is Ashish sharma ,Mobile no.[protected].
Vide order no. 3424991 , I purchased a mobile handset for Rs.2999 with money back guarantee as per
Company advertisement on tv.the hanset was defected so i returned the handset.
They send me back again the same hanset in which bluetooth was missing.i again sent it back and requested
For refund .they committed that within 21 days refund would...

bought vox electric spray and paint machine price 2798/-(2499/- for the product +299 shipping charges) from www.naaptol.com The M.R.P printed on
product box was rs. 915/- as against invoice price which was 2798/-(2499/- for the product +299 shipping charges) which is highly unethical and
against law.(copy of invoice and M.R.P attached with complaint). order no was 3793352. The product too was defective and due to its malfunction...

we saw the add in the paper DECCAN CHRONICAL on 24/4/12,of "NAAPTOL" ADD WAS OF CELLPHONE BLACK BERRY STROM 9350 order no 386607 we place the order one pice . we recived the parcle on 25/4/12 we paid 9128/- when we open the parcle the phone was not in working cond.. i call to costmer care i find pic diffect .they told me to send back pic to there office. J.S assoicaties.on 5/5/12 in bluedart express today 21/5/12 we called to...

Dear Management,

My Order NO. is 3971436
Product is; Blackberry Storm 9530 with 3G + 2 GB SD Card
Product Received On; 17th May 2012

I have purchase from Naaptol.com, an online retailer in India.

The problem is that touch pad of mobile phone i have purchased is not working from very next day of purchase. and then i have put a complaint on 19th May 2012. At the time of purchase, they...

i had ordered a big home mini silai machine from naaptol in april . my order no was 3788134 . the product that i recieved was defective and even after frequent complaints no action was taken. now they are asking me to send the machine back but they arent giving any guarantee of refund or replacement or repair. what should be my next course of action? i want to file a proper complaint and misleading advertisement against them....

Naaptol is nothing but a bunch of cheaters. They have trained professional to lie on your face, not just one but every employee I spoke to. I ordered a blackberry mobile from Naaptol.com. The product packaging was in such a horrible state. The phone was initially locked, reason being security, is what I heard from their employees. After making so many complaints and calls and writing emails, after a month of struggling with them I got a call...

not getting refund from co. below is the mail correspondance:
Dear Sir/Madam,

I am very sorry to say that there is no feedback from your side regarding refund. It was promised in the first week of May but till date nothing is informed to me. I called the customer care no. of 10/5 and it was told that the same day, I will get the status from the concerned deptt. but nobody called. Again, today I contacted the cc ( service...

Dear Sir,

My father purchased One mini laptop type uniserfer (Order No-3545981,deleviry date[protected] for using internet to gift me.Now after reciving the Uniserfer we tried to connect to internet using Dongal of Realince/Tata indicom,but could not connected,than we called to Naaptol Customer care,they said that only Dongal model E 180 will be used to connect the internet,after this i have checked in market about the Dondel...

Dear Friends,
Naaptol is a fraud company .
They Don't Deliver there Product at all.
They take money from client online and provide them fake Consignment number which dosent Exist at all.
They have fake policies of refund and I had Bitter Expireance with company.I request not to buy any product from naaptol.
Please Share this information as possible as.Apply to all consumer forums.

br...

I bought HTC 3G phone from naaptol, Phone has got so many defects. When i reported, they asked me to return the phone to Alpha Radios. They confirmed that they will replace with in 7 days. But neither i got phone back nor there is proper response from them. Phone order number is 3616573.
Please do not buy a product from http://www.naaptol.com/. Poor quality and people will be cheated....

Naaptol is testing my patience. I returned the product but came back twice.

firstly, they told me to send the defective mobile to the given address. After sending it, it came back saying that the authorized person has refused to accept the courier.

Last night, I talked to one of their customer service representatives and he told me that the product is already delivered. But today I came to know that the product...