Naaptol Online Shopping Complaints & Reviews

Dear Mr.Varshney,

As per our telephonic conversation you said that you have sent product for replacement at our warehouse address.

We regret for the prolonged delay in dispatching the replacement, please accept our apologies at this incident.

We have escalated the issue to the concerned vendor and the product would be dispatched to you at the earliest on priority basis.

Please be rest assured as you will receive the product within 7-10 working days from the booking date.

Once again please accept my apologies at this incident.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

Kindly ignore previous comment.

We are sorry to note that the item that you have purchased through the order no-3943538 & you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

As per our telephonic conversation, request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a Replacement.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:

Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet alines office

On the back cover of packing request you to add your name and complete address, along with Naaptol order no [3943538] and your mobile/ landline no for easy identification and further processing.

Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb#.

It would take 4 to 5 days for the product to reach us, & post that we would send you the replacement in 12 to 15 working days.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

I purchased Vox Mobile (Model No. V810) vide order No. 4010587 in the month of May. 2012. It was defective pc and I intimated to the firm. I was told to contact ur person Mr. Atul Tyagi (Ph.[protected]), who initially guided me to deposit the defective mobile to their agent (Mr. Khurana -M[protected] and [protected] -Nitin at Service Cell) at Sonepat. I deposited the pc. to their agent at Sonepat. They kept pending with them till July. Mr. Tyagi also kept his phone permanently busy. Further in response to my e-mail, one Mr. Nitin(M [protected]) told me to get the pc. back from their agent at Sonepat and send to their Mahipalpur Warehouse at Delhi thro Blue Dart at the a/c. of the firm. He ensured me that the pc. will be replaced within 10 days..I did it nearly a week back and intimated to them vide my e-mail (to Mr. Ankit Insha). But it is regretted to say that neither Mr. Atul Tyagi nor Mr. Nitin (M: [protected]), who ensured me to keep in touch with him, attend their phone/mobile.I feel helpless as to whom should I contact to know the latest position. I am constrained to lodge this complaint.
Please get the pc. replaced as early as possible. or at least let me know the position.

Taruna D/o Ram Parkash,
House No.983 Sector 14, Sonepat -131001
Mob: [protected].

Dear Customer,

We are sorry to note that the item that you have purchased through the order no-4156837 & you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

As per our telephonic conversation, request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:

Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet alines office


On the back cover of packing request you to add your name and complete address, along with Naaptol order no [4156837] and your mobile/ landline no for easy identification and further processing.

Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# & cheque favoring name.

It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Tara Chand,

As per our telephonic conversation you said that you have sent product at Alpha Radio's address for replacement via Blue Dart Courier & AWB No:[protected].

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Your complaint Id 3022791 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

you are 100% right, because me also suffer from same problem from cheating naaptol bazar.com.

Dear Customer,

We would like to inform you that refund has been initiated against your order # 4162359 and the amount of Rs. 4490.00.

Be assured the amount would be reflected in your account within a week.

We value your association with Naaptol. We thank you for shopping with us.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Prakshal,

We are sorry to note that the item that you have purchased through the order no-4150950 & you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

As per our telephonic conversation, request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:

Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet alines office


On the back cover of packing request you to add your name and complete address, along with Naaptol order no [4150950] and your mobile/ landline no for easy identification and further processing.

Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# & cheque favoring name.

It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Siddharth,

As per telephonic conversation you said that you have sent back product at our warehouse address for replacement.

We regret for the pro-longed delay in dispatching the replacement to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.

Thanks & regards,

customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Raj,

As per our telephonic conversation, you said that you have not received delivery.

We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Vijay,

As per our telephonic conversation you said that you have sent product for replacement at our warehouse address.

We regret for the prolonged delay in dispatching the replacement, please accept our apologies at this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

It is one month now they dont even care to call me back and I am leaving INDIA on 4th July, Naptol is cheating people and robing them,

Naaptol.com — CHEATING COMPANY

Iam rama krishna who bought one boss ephone-3300 and it delivered as faulty. I contacted the customer care they told to sendback to get refund.! St they told to send the product to tele product,#50, khatri compound, elphistone bridge, mumbai. When after i send to that address they were not ready to accept the courier and they told to deliver as open delivery-ie., open box delivery. But no courier will do that. And again i contacted the customer care they told to send to another address - shiv service centre, natraj building, shivshrishti complex, beh. Shiv temple, goregaon-mulund link road, mumabai. There is no way i send to that address also. But there also no response. They (Her name is preethi) also refuse to take the product.

So please do not take product from this company through internet. If you bought you should waste your money by speding to phone bill and courier.

Thanks for writing this complaint against naaptol for e3300 boss mobile... As i have got same experience.. My mobile is also not getting charged at all... Even after several complaints - complaint no 133476 & 133513.. I have still not got the battery replacement and also even though i paid thru credit card on 3rd may.. I have not yet got my free watch till today (4 june 2010)... Even after several requests on phone no. [protected]... They had delivered the mobile only on 21st may.. As the booklet suggested i waited till battery got fully switched off on 24th may and then put it to recharge for 3 hours as writen but it did not get charged at all so on 25th may morning i had complained with naaptol.. The executive told me to try the data cable to charge so tried that as well for 3 hours, still it did not get charged. Immidiately i informed naaptol about this and they confirmed to send me the replacement for battery (In 7 days on 25th may)... But... Even though its already 4th june today i have not got it... Its more than a month and i want my money back now... Pls nobody ever buy from naaptol.. Pls... My order number is 357843 - my mobile number is [protected]...

My order no is 199001. i have make payment through credit card but i dont
recevive any watch as mention on your site.and i dont satisfy with
the product it just different as it mention on site.

I ordered car multimediaplayer Oreder no 535902 ason30-july-10th I Recived 1-08-10th, That product was transport Damaged, i send back that product as on 23-08-10th naaptol recvied 26/08/10th till today on words not sending the product, Iam calling somany times naaptol complint department, they told me ur product recived next 10 days, when i called same dailogue repeted tiil today.
naaptol.com is india'sno1 FRAUD COMPANY DONOT BUY NAAPTOL PRODUCTS.

very good compa...

I bought Balckberry handset and paid to courier boy, It was second hand handset and re-fabricated.


Don' purchase any product specially Blackeberry handset, they have all fraud vendor. They buy secondhand junk phones from China and US and then change cases/battery etc and change hefty amount from Indian customer.


I recommend not to purchase any electronic item from naaptol.com, they are fraud company and all their vendors are smugglers.


Although all these online companies like naaptol.com are fraud companies and cheaters.

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Please be assured of complete resolution.

Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Dear Customer,

We were trying to reach you on:[protected], but at that time you were not contactable.

We regret for the pro-longed delay in dispatching the replacement to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.

Thanks & regards,

customer Care
Naaptol Online Shopping Pvt.Ltd.

Looks like Naaptol has adopted the policy of duping customers using sweet talks and unmeant apologies. While the company has my alternate number as well and besides that 2 mails IDs, the reply here reports that they were not able to contact. The delay tactics play good to frustrate few of resentful duped customers. If checked by auditors, this fraud might turn into crores.

Be cautioned to do business with such online fraudsters.

chanege my oprder

plz find attachment

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Hi Chottu Das

I got same issue with Naaptol & Karbon. Could you please let me know did they resolve your issue. If so please suggest me how ?

I have order on 3 Jan 2013. Due to its display defect we have send it back to them for replace and know they dont want to fix or replace it.


Please suggest on this

NAAPTOL — non delivery of order

Iorder for a digital usb mmc player vide order no. 209902 on dt. 10/3/2010 and till date naaptol company has not deliver my product to me. Many times i contact their representatives on phone but they are only ask that you will got your product in week time, kindly help me.

Dear Naaptol ( Sidharth)

What is the feedback for the delivery of my order number 4135032. Still you have not given the courier awb# ?.

I was promised to receive the product with in 2-10 days which have already past and i did not received the product !!!

I called your phone number too 3 times but no one picked up. ???????

Rahul
[protected]

NAAPTOL — Naaptol - Fraud - Order number -4135032

Never buy from Naaptol !

I am having a horrible experience after buying through naaptol.

My order number is 4135032 and it has been not been delivered till date .

On top of that , the customer care is not giving the courier awb# so that I can track the package .

They even do not know where the package is and not sure when it will be exactly delivered.

No emails are replied back from customer care ( Divya Susai/Jignesh)with detail information when I will get the package and if I call them they do not have any information !

Even the CEO ( Manu Agarwal) email is not replying even after many many reminders and emails.

If you call the customer care phone number they will just hang up the phone without giving any courier awb# of dispatch.

There customer care promised to deliver the parcel with in 10 days which is already passed long time back !

This is really pathetic service of naaptol !

On the consumer forum , NAAPTOL will just copy and paste the same old things without resolving the things and providing any solution.

NEVER USE NAAPTOL TO BUY ANYHTING

Rahul
[protected]

NAAPTOL — Naaptol - Fraud and Cheaters

Never buy from Naaptol !

Naaptol are fraud and cheaters !

I am having a horrible experience after buying through naaptol.

My order number is 4135032 and it has been not been delivered till date ( 16 days after ordered).

On top of that , the customer care is not giving the courier awb# so that I can track the package .

They even do not know where the package is and not sure when it will be exactly delivered.

No emails are replied back from customer care ( Divya Susai/Jignesh)with detail information when I will get the package and if I call them they do not have any information !

Even the CEO ( Manu Agarwal - Boss of Fraud company) email is not replying even after many many reminders and emails.

If you call the customer care phone number they will just hang up the phone without giving any courier awb# of dispatch.

There customer care promised to deliver the parcel with in 10 days which is already passed long time back !

This is really pathetic service of naaptol !

On the consumer forum , NAAPTOL will just copy and paste the same old things without resolving the things and providing any solution.

NEVER USE NAAPTOL TO BUY ANYHTING

Rahul
[protected]

Dear Rahul,

As per our telephonic conversation, you said that you have not received delivery.

We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Rahul,

As per our telephonic conversation, you said that you have not received delivery.

We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Rahul,

As per our telephonic conversation, you said that you have not received delivery.

We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

order not yet received

My order no 10989619 was supposed to be delivered on 20 th October...but i hav not received it yet...please provide me complete information or cancel my order...

VOX QWERTY — DELAYED IN DELIVERY

KIndly cancel my order of VOX mobile.

Name :- Mohit Sharma

Father's Name :-Inderjeet Sharma

DOB :-10 january 1985

Mob, no.:-[protected]

Do the needful as i am not responsible 4r any mistake & i don't want any Mobile 4r you.

Dear Customer,

As per our telephonic conversation, you said that you have not received delivery.

We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.

We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.

Request your patience in the interim.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

I have ordered for VOX (D5200A) 5.1 Channel Hi-Fi Multimedia Speaker System (product order no.5563686) on 10/Dec/2012 by making payment of Rs.3298.00 in advance by using my debit card
and On 15th December I have received mail from Naaptol that they have send courier by Bluedart (WayBillNo : [protected]).

Till today I didnt received my product. When I am calling to Bluedart, they are asking me that Naaptol must have submit Form 403 for that courier and Naaptol team is asking that we have shipped your product.

Jabtak Naaptol vale Form 403 submit nahi karenge tab tak mera product Blue dart ki Delhi head office me hi pada rahega.

Hi all please dont purchase online anything from Naaptol. They are not good in service delivery.

Chintal Shah
+91-[protected]

Naaptol.com — Defective product with no replacement guarantee

Dear Sir,

My name is Mr. P.K. Thankappan bought a Digital Camcoder (TCL DV 552) from Naaptol ordered on 13 Sept. 2010 with order no. 758614 delivered on 22 Sept 2010 with challan no. 4523557 (Seller Name - SRP Enterprises Pvt. Ltd.) but they done a defective delivery. The capture/ recorder button was not working, we complained about this and they taken it back for repair/replace. They guarenteed us that product will be repaired/replaced within 7 days but till now there is no sign of replacement. When we call them they always say, it will take 7 days more. I think they have endless seven days.

Regards,
P.K. Thankappan
[protected]

SIR ITS THE SAME PROBLEM WE ARE FACING THERE SHOULD BE A STRICT ACTION AGAINST NAAPTOL AND WE NEED TO BE ONE FOR THAT

Dear Mr.Bandikeri,

As per our telephonic conversation you said that you have sent product at our QS warehouse address for replacement.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We have escalated the issue to the concerned vendor and the product would be dispatched to you at the earliest on priority basis.

Please be rest assured as you will receive the product within 7-10 working days.

Once again please accept my apologies at this incident.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Hello Sir,
Thank you for your kind concern.But on telephonic conversation you told me that it will be delivered within 3 working days and already it is 05 days. I do not know what is your actual problem and as i ordered for it, it took exactly only 02 days to dispatch. But for replacement why you people are taking too much time I am not understanding and when you dispatch make sure that it will be dispatched with user manual, warranty card, carry case, Ethernet connector and charger that i had returned to you.

Sir,
Today I again called naaptol customer care number to know the status and i heard the same words from them telling that it is ready for dispatch and will be delivered next 7 days. I do not know whats happening with naaptol,

Again I had called customer care no today and I was told it is under process for dispatch and will be delivered in 7 workings days. I have heard the same words many times.I do not know why you people are playing with me and whats your intention to harass customer like this. I am fed now and I am taking this as serious.I would like to go for next level of complaints if it is not delivered in next 03 days. But before I request you to solve this problem and arrange to get my product back within03 days or refund my amount of Rs.5298.I am not going to leave you people till I get my product back or my amount refunded.

Dear Sir,
This is very painful to say that after all mental torture undergone with Naaptol people for one month and 08 days, I have received the product back on 30/06/2012.But it is not replaced or repaired and got the letter from Wespro Digital Pvt Ltd., manufacturer of the product telling that the product is not under manufacturers warranty and I was asked to pay repair charges. How ridiculous is that?..For new prodcuct reprieved from Naaptol there is no warranty. I am fed up of these people and I called naaptol customer care center again and I was asked to send the product back to them to the following address for refund of amount. I am sending the prodcuct back to naaptol and will wait for refund within 07 working days.If not done I am going to claim it legally or anybody please suggest me for higher level of action against naaptol

Khasra no.386, Gail no.2,
A block, Mahipalpur Extension,
New Delhi-110037

Dear customer,

as per our telephonic conversation you said that you have dispatched your product at our warehouse address for refund.

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque favoring : bheemappa bandikeri amount : 5298.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.Com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

Dear customer,

we have given complete refund against your order # 3986993 . We sincerely apologize for the inconvenience caused to you.

The amount has been credited to your bank account, below are the transaction details.

Remark [protected]
refundamount 5298.00

in addition, we will further evaluate how we can prevent this problems from occurring again in the future.

It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Do shop with us in future.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

Intex mobile

I am orderde a intex phone from naptol.but this phone is not good like watch into tv.and this phon has many problem.so i want to replace my phon.and get back my money.because amount is not so small.pls help me for fix this, help me

I ordered nutriglow facial kit from Naaptol.. your cce Sachin promised to send a pink massager in the kit. I was extremely disappointed to see the blue massager inspite of clear instructions at the time of ordering. Henceforth I have called ur customer support several times but there was no quick solution goven by your team. Your floor supervisor Satish sugested to return the product back and only then they will send the new pink massager. Naaptol terms and conditions are horrible. You should send a new product in exchange of the wrong product instead of asking the customer to send the product back to you or atleast send the money back to the customer till you arrange for their new product. Certainly your staff should be very strictly trained in not to cheat the customers while placing the orders. This was my first and last transaction with naaptol. I would never recommend it to anyone. Naaptol fails to provide customer satisfaction and value for our money. Dear readers kindly beware of this cheating tol.

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Dear Srinivas,

As per our telephonic conversation you said that you have received damage product & sent product at QS warehouse address via Blue Dart Courier & AWB No:[protected].

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We have escalated issue our concern team and awaiting a revert on the same.

Please be assured of complete & satisfactory resolution.




Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Agnihotri,

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque Favoring : Srinivas Agnihotri Amount : 2798.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

Dear Veenit,

As per our telephonic conversation you said that you have sent product at our JS warehouse address for replacement via Professional Courier & AWB No:PR0215871.

Please accept our sincere apologies for the inconvenience caused to you.

Request you to kindly help us with your POD(Proof Of Delivery) so that we can assist you further.

Please be assured of complete & satisfactory resolution.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Veenit,

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque Favoring :Vineet kapoor Amount : 9198.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.