Naaptol Online Shopping Complaints & Reviews

DEAR SIR

I HAVE BOUGHT VOX V8500 MOBILE FROM NAAPTOL ON DATED 27/05/12 WITH ORDER NO 4071924

BUT I RECEIVED DEFECTIVE MOBILE

AS PER PHONICALLY CONTACT NAAPTOL GIVE ME SERVICE CENTER ADDRESS AT ROHTAK CITY , BUT WHEN I GO THERE SERVICE CENTER SAYS MY CONTRCT IS OVER ON 31 MAY, 2012,

AGAIN PHONICALLY CONTACT BUT NO SOLUTION

THEN NAAPTOL SAY FOR REPLACEMENT , I SEND...

I ordered for Kaspersky Pure total Security 2012 (1 User) (Order No. 4116721) wherein I had paid Rs.1100/- . But the product that I received is Kaspersky Internet Security worth Rs. 530/-. I asked them to either replace the product or refund the excess amount. Even after several emails, I have not received a response from them. I contacted the vendor - SAKRI.IN, but they said that it is the vendor who ships the product who is resposible for...

The services of the company is worst. I have not received the product I booked on 9th of June till date. I was continusly following up on there customer care number and each time they were saying it will reach to you within 1 days but they wer not registering my request number. Every time I was asking about the availability about the product, Yes was the answer. On the last follow-up today, June 22, 2012, they told that the product is not...

I purchased X electron ws707 from NAAPTOL , In configuration its written that RAM is of 512 MB but the RAM is of 256 MB only & they written that there will be sim card slot for GPRS but there is no such slot as well this is not supporting 3G donggle of many companies so I cant surf internet, so with out internet this instrument is just a toy for me this will be useless, I want my money back & executive of naaptol have very negative...

this company is a cheater is ,doing mental harasment to me ,after one and half month by calling them several times ,i got my handset which i ordered on 4th of may ,i recived on 18th june,bt delived me wrong cdma set instead of gsm which i ordered,now they asked me to return that set ,via bluedart ,which i already send ,now instead of replacing my handset ,they mailed me ,they will refund my money,after keeping my money for 15 days ,or if...

I have made an online shopping of a micromax superfone a50 mobile on 6th June 2012. i made the payment online at the time of shopping. there it was said that the product would be delivered within 10 days. it is now more than 15 days and the product is not delivered to me till now. i called customer care of the company several times and they only say it will be delievered in 1-2 days but not delivered till now. i ask them to cancel the order...

I have booked a Karbon Tab on Naaptol and the order no is 3979538. They have sent me the product on 28th of may and it had a display problem. I called them up and they said if i sent it back, they would replace it in 15 days, I have sent back the product on 1st June by blue dart AWB [protected]. A person name by khanna received it on 4th of June, Untill now they did not replace the product and I call them daily and they say it would take...

Dear Sir,

I buy a Xelectron ws707 tablet PC from naaptol.com.
Order Number. 4172779
Placed on Date: 10 Jun 2012
When i ordered,
the Tablet Specification showed --- its coming with inbuit sim slot to data support, but here today (18/06/2012) I received the product
But here there is "No" such slot or provision to SIM,

Why this company advertising wrong specification...

I bought a product having Order No. 3713482 from Naaptol.com on 17/04/12 and the product was delivered on 8/5/12. The product received is of very low standard and the vaccum cleaner is not working. Even the Dent Remover was a hoax and of no use. The nozzle of air pump was feeble and packaging of Tyre Puncture Kit was broken and it was scattered all over the box, in which the items were received.

Ms. Kavita from Naaptol advised...

HI i purchased karbon smart tablet from naaptol worth Rs.6990 on 28th may,2012. The tablet worked for only 2 days and on the third day the display of the tablet is not coming . The display is completely blank . I called Naaptol customer care but they didnot help me out . Infact the told that there is no warranrty for the display.they have very bad response. I want my Rs.6990 money back . please help me out....

Dear Naaptol

I am having a very bad experience after buying through naaptol.

My order number is 4135032 and it has been 10 days I haven't received it .

On top of that , the customer care is not giving the courier awb# so that I can track the package .

They even do not know where the package is and not sure when it will be exactly delivered.

No emails are replied...

I have ordered for Bajaj OTG (product order no.4123255) on 4/06/2012 by making payment of Rs.3794.00 in advance by using my credit card
and On 9th June I have received mail from Naaptol that they have send courier by Bluedart (AWB No : [protected]).

Till today I didnt received my product. When I am calling to Bluedart, they are asking me that Naaptol must have submit Form 403 for that courier and Naaptol team is...

I have ordered for 1 Ghz Wespro Touch Screen Tablet PC with 3G (S714) (product order no.3986993) on 14/05/2012 by making payment of Rs.5298 in advance by using my credit card and product was delivered on 16/15/2012 within two days of order. But the product was defective that power button gone bad within two days and there were scratch marks on screen. So I called customer care, I was asked to send the product back to naaptol. I sent it...

I ordered jewelry set from Napptol.com. They often advertise these deals on Times of India. When the jewelry arrived, half of it was damaged. I alled Naaptol customer service and registered a complaint. The customer service respresentative told me he will get back to me. I didn't receive any call from them. After that i kept calling them many times but could never get a customer service representative, they kept putting me on hold. After...

I had ordered online a 102 multipurpose toolset from Naaptol.com through order number 3991876 paying 2499 (with an additional cost of 249 for shipping) on May 14 2012. The toolset was delivered to me in damaged condition with the toolbox completely cracked from the side and having all rusty tools inside. It did seem like an old toolset sent from junkyard unlike the shiny toolset that they show online or in the newspaper advertisements. br...

Dear Sir,

My name is Vineet kapoor,My order no. is3435335.I have purchase a blackberry phone by naaptol but after 10 days there have some problem in phone. Next dayI have call naaptol customer care. He told me you send our mobile for this address i have replace your phone after 10 days...I already send on 9 may but my phone is not came.So plz help me my phone is came or not. my complain no. is 2586871.Plz...

Hello,

I ordered a product on naaptol.com on 17th may 2012 with order id : 4005638 , after a week i did't get product and then they told me we dont have this product in stock and will refund your money. After regularly call to customer care about the refund now the order status says Amount Refunded. But i did't get any amount in my account. I again call customer care and they give me this transaction number : [protected]...

Respected Sir / Madam,
FOLLOWING are details of product I purchased online from www.NAAPTOL.com. Even though I did not receive any product item I ordered for, I received a sms on 19/04/2012 that my order is delivered.I checked the Aramex courier's site and the final destination is shown as Beyond Delivery Area, so the product never reached AHMEDABAD. I immediately booked my complaint with Naaptol ( COMPLAINT NO:[protected] for...

Dear Sir,
I was order a Kaspesky Internet Security 2012 on dt 26.05.2012 from Naaptol Company, Today i was receive the courier and pay the amount Rs530/- to the courier office (First Flight Courier), but when i was open the docket i found the worng product Kaspersky Antivirus 2012 bearing amount Rs 479. I was call the customer care no of Naaptol - [protected], i discuss the problem and he give me a complain no-3025210, she telling...

NON DELIVERY OF PRODUCT ORDERED TILL ONE MONTH
this is siddharth majumdar,house no,160,ward 11,nazrul islam sarani,west mashinda,burir bari,newbarrakpore,near jagarani club,kolkata 131,ordered a LG FATHOM VS750 HANDSET FROM LG ,WID 3G ENABELED ON 4TH OF MAY ,MINE ORDER NO IS 3931881,BUT TILL DATE HAVENT RECIEVED MY HANDSET ,CONTINUES CALLING THEM ,BUT THEY R PROMISING WITHING 7 TO 10 WORKING DAYS I WILL GET MY HANDSET ,BUT AFTER ONE...