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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 103

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R
Ravikiran Dudam
Jan 11, 2022
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Address: Savleshwar near Solapur

Since last 4 to 5 days two lens blocked at both sides at savleshwar toll plaza at Solapur pune highway i.e. NH -65, Near solapur.
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    G
    gspl gspl
    Jan 11, 2022
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    Address: NH 8

    HI, want to request to clean the highway dumped both side with waste & make some dumping arrangement, people and small companies are dumping waste roadside... kindly take action... else this whole area will be converted into dumping yard
    "NH NO: 8A" around and opposite of AARVEE DENIM
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      S
      Jan 11, 2022
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      Address: 6, Tilaknagar, Shivala Bhaiyan, Amritsar

      Dear Sir, my car no. is PB02DP6660 & we are a regular user of your toll plaza at Dhilwa with active Fastag & it takes more than 10 minutes to clear toll plaza. Staff is very lazy & queues are very long. We are consuming diesel in the que & making pollution. As per Govt. guidelines, if there is time taken more than 3 minutes on any toll plaza than toll charges exempted. If this position comes than toll plaza have not right to charge any toll. Please exempt.
      Thanks.
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        J
        jasmin bhimani
        Jan 11, 2022
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        Address: Samkhiyali to radhanpur

        Bed road, no tree in divider
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          R
          Rohit Odeon
          Jan 10, 2022
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          On 31/12/2021 I was wrongly charged double amount . They said online prepaid fastag is not working and charged @140.which was paid as i crossed the barrier i received a message that 140 has been debited from my paytm fastag.
          Paid Rs 140.0 toll for PBO2CF1663 at Usma on 31 Dec 2021, 02:42 PM. TxnId: 881640942004067001147P.
          Kindly resolve at the earliest
          +1 photos
          Jan 10, 2022
          Updated by Rohit Odeon
          Kindly update
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            M
            Maan Jadon
            from Mathura, Uttar Pradesh
            Jan 10, 2022
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            Since last 7 years Service road is not completed, Improper drainage level causing flowing of water on NH-19, location is Kosikalan-Mathura Near new FCI GODAWN MEENA NAGAR, KOSIKALAN MATHURA UP-281403.
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              N
              natadoc77
              Jan 10, 2022
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              Sir the NH 209 connecting Bengaluru to Tamilnadu is under construction. The road is in very bad state especially the stretch between Bangalore to Kanakapura. The road has huge pits and craters all along.
              As the traffic along this road is increasing there are many accidents regularly
              So request you to kindly address the issue and make provision for URGENT repair or completion of this Highway road for the benefit of public
              +1 photos
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                M
                manoj dhembre
                Jan 10, 2022
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                It Is to update the, while passing through the toll plaza using fasttag, after debit of amount, the boom of toll plaza hit the car on its roof and dented it, toll management has no reply on the incident, so i register the complaint in complaint book, copy attached herewith will all details
                +1 photos
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                  H
                  Harshad Madhukar Hande
                  Jan 10, 2022
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                  We were travelling from Umbraj to Thane via Dumbarwadi toll plaza, after attending a funeral. My fasttag had a balance of Rs 76/-. However Mr. Sagar Chaudhary at Dumbarwadi toll plaza did not perform his duties & asked us to wait for 15-20 mins to do recharge. His tone was rude and he neither informed us the price if we pay by cash. He insisted on waiting & started making fun o[censored]s with other staff member. When we recharged the Fasttag & approached the gate again be started being violent & asked me to come out of the car as he claimed he was hit by my car, which is not the case. I sincerely request you to review this and take necessary action against Sagar as the staff employed by you or contractor, should assist us rather than attack or insult us. There was no courtesy the way we were treated. I hope you look into the matter seriously and revert with satisfactory updates.
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                    V
                    V. K. Patel
                    Jan 10, 2022
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                    Address: Radhanpur - Samkhyali

                    I jad travelled 2 days ago on NH-27 from Radhanpur to Samlhyali...i had paid almost 400 INR as a toll tax but the quality of road is very very very very poor, even poor than the condition of PM gram sadak yojana road.

                    It's worst highway, i have ever seen...
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                      S
                      Shalender Uttam
                      Jan 9, 2022
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                      Address: Navodaya Nagar, Kanpur Nagar, Uttar Pradesh

                      Hello NHAI,

                      With due respect I would like to get this to your attention that due to lack of sewers alongside the NH2 highway in my village we are facing problem of water disposal in our cultivation fields which causes great damage to our crops.

                      Please look into the issue and help us resolve the issue as soon as possible.

                      Thanks and Regards,
                      Shailender Uttam
                      Mob: [protected]
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                        J
                        Jeetaman
                        Jan 9, 2022
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                        Address: Dhilwan, Jalandhar

                        Hi, my name is Harjit Singh from Punjab,
                        Today I'm traveling Amritsar to Jalandhar by my car PB02AR7865, when I'm reaching Dhilwan toll plaza, I'm crossing lane 9 through fastag, but employees said fastag not working, infact my fastag has 200 rupees and my fee is only 30rs, but they charged me double amount 60rs by cash, I'm paid it, after 5mnts i received fastag msg that 30rs deduction,
                        That is very imbarsing moment,
                        Please take action that kind of thinga
                        Contact me
                        [protected]@gmail.com
                        I was returning from Kaithal on the 9th to Ambala city vaya sainy majra toll plaza and the toll plaza people started saying that the balance in the fast tag is low so you cut the cash slip. I deducted a slip of Rs.170 there but I received an SMS later that from my fast tag, payment has also been deducted.This is a great shame for the Haryana government. Please check both toll plazas on the way from Ambala city to Kaithal.
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                          K
                          kaushik barot 2576
                          from Ahmedabad, Gujarat
                          Jan 9, 2022
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                          Address: 38, Ramesh nagar society ,B/H India colony, Bapunagar, Ahmedabad 382350, Gujarat

                          Sir,
                          Today I went from the junagath to Rajkot
                          On the highway toll tax was deducted two time from same toll plaza Rs.65 and Rs. 40 from
                          Baroda FASTag ac No. 20735628 balance
                          My driving was one way
                          My car number GJ27BE 7364
                          Jan 09, 2022
                          Updated by kaushik barot 2576
                          Sir,
                          Today I went from the junagath to Rajkot
                          On the highway toll tax was deducted two time from same toll plaza Rs.65 and Rs. 40 from
                          Baroda FASTag ac No. 20735628 balance
                          My driving was one way
                          My car number GJ27BE 7364

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                            B
                            bhabhuti
                            from Pune, Maharashtra
                            Jan 9, 2022
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                            I was passing through the Khed Shivapur Toll plaza which is located in Satara, Pune on 12th Dec 21 in my car number MH12RK6218. The toll operator informed me that my Fasttag was not working and as i was in fasttag lane i will have to pay double the toll amount.

                            The toll amount is INR 100, i paid the toll amount INR 100 along with the Non Fast Tag fee of INR 100 in cash. Then i checked by Fast Tag statement and i could see that my fast tag was working and also INR 100 had already been deducted from my account.

                            So i ended up paying INR 300, in place of INR 100.

                            Request you to kindly refund the excess amount to below Gpay number or UPI ID and credit the same to the Fast Tag account.

                            Thanks
                            Bhabhuti Fotedar

                            Gpay number [protected]
                            UPI [protected]@okhdfcbank
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                              DilipRediff
                              from Hyderabad, Andhra Pradesh
                              Jan 9, 2022
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                              Waiting at Kovvur Toll plaza, Andhra Pradesh

                              Toll is collecting manually at Kovvur Toll plaza Andhra Pradesh. The vehicles are queued up about two kilometres. The waiting time to cross the plaza is about an hour....
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                              khan sayeed
                              from Nashik, Maharashtra
                              Jan 9, 2022
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                              Address: Mandi Bazar Ambajogai

                              Respected Sir
                              I was crossed the toll Palaza Situated at Latur - Ambajogai Toll Palaza Location Sellu on 06.01.2022 two times but both the times because of not sufficient staff the two windows where working only in spite of All windows closed and because of that I was stucked there for more than 10 minutes as per law if delay caused than they should release the vehicle without charging the toll tax but concern refused to do so therefore it's my request to refund my toll amount my car no.MH12KT2182.
                              Jan 09, 2022
                              Updated by khan sayeed
                              Respected Sir
                              I was crossed the toll Palaza Situated at Latur - Ambajogai Toll Palaza Location Sellu on 06.01.2022 two times but both the times because of not sufficient staff the two windows where working only in spite of All windows closed and because of that I was stucked there for more than 10 minutes as per law if delay caused than they should release the vehicle without charging the toll tax but concern refused to do so therefore it's my request to refund my toll amount my car no.MH12KT2182.
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                                R
                                Rajendra Oguri
                                Jan 9, 2022
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                                Address: Kovvur toll plaza rajamundry Andhra Pradesh

                                There is no fastag in kovvur toll plaza ..there is no way for bikers also...they are getting stuck...even no way for emergency vehicles...
                                +1 photos
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                                  Address: 312024

                                  I want to get a local monthly pass from Narayanpura toll plaza which is a NHAI toll plaza but even after submitting all the required documents at the toll office, they are not ready to accept the printout of my aadhar card downloaded from UIDAI portal and asking to show them Original aadhar card, for them downloaded aadhar card is not a valid document.
                                  Kindly suggest me what to do and kindly help me in this regard....
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                                  H
                                  Hitesh180106
                                  from Ambala, Haryana
                                  Jan 8, 2022
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                                  Address: Ambala near Model Town .

                                  I am writing to National Highways Authority Of India 5th Time .

                                  I am a Employer of NHAI Ambala since last 17 years and I was removed from the job since last year . There was no reason to remove me out but Without any reason done so . Today I am writing on this portal about it .
                                  I want my job back . I have wrote to PM, Nitin Gadakri and others many times, but no response .
                                  I have as much proofs as required .
                                  So, Kindly return me my job .
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                                    Balasani Kishore
                                    Jan 8, 2022
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                                    Address: Balam palli kadapa dist andhra pradesh

                                    I am serving in border security force last night travel to reach home on duty at toll plaza of balam palli kadapa dist toll plaza employee Mr ashok LA has refused no exemption of bsf personnels and asked any authority letter to exempted to border security personnels
                                    Request to solicit instruction please about exemption of force personnels it is insulting hole bsf personnels
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