National Highways Authority of India [NHAI] Complaints & Reviews

Not just poor, this route is potential deathtraps. There are no reflectors, streetlights & reflectors, especially from NICE road junction to Harohalli. At least fill the damn potholes if you can't give a complete fix.

Double toll tax levied at the Khalapur Toll (cash) . After that fastag was recharged but money got deducted again at the expressway exit (Mumbai-Pune expressway)

Car No. MH02AQ485

Time of first toll: 9AM (approx)
Time of second toll: 10AM (approx)

There is no lighting on the National Highway and most of the accidents happening. So please arrange lights at hotspot areas.

उपरोक्त विषय में निवेदन है कि बाईपास रोड व बैनाड रोड बाईपास पुलिया के पास N.H.A.I. कि जमीन पर ट्रेक्टर ट्रोली व ट्रक ईटो से लदे हुए खड़े रहते है | इनसे आये दिन दुर्घटनाये होती रहती है और इनकी आड में चोरियों की वारदात होती रहती है | यह क्षेत्र घनी आबादी वाला क्षेत्र है | इनकी वजह से कॉलोनी की महिलाओ का आना - जाना बंद हो गया है | इन ईट माफियाओ से आमजन परेशान है और धरने प्रदर्शन की चेतावनी दी जा रही है | यह क्षेत्र अधिक संवेदनशील होता जा रहा है | ट्रक माफिया आये दिन झगड़ा करते रहते है | कोलोनिवासियो को भी मारने – पीटने पर उतारू रहते है | इन ट्रेक्टर ट्रोलियो के कारण लोगो में भारी आक्रोश है | इस जगह कोई भी दुर्घटना घटित हो उससे पहले ईटो से भरी हुई ट्रेक्टर ट्रोली व ट्रको को तुरंत प्रभाव से हटवाने का व N.H.A.I. की जमीन के आस –पास नो –पार्किंग जोन घोषित करवाने का आदेश फरमाने का श्रम करे |
कोलोनीवासी सदैव आपके आभारी रहेंगे |

I was traveled frequently from Hyderabad to Ealuru two toll plazas are Same fare up and down in 24 hours one is keesara toll plaza near Vijayawada and another one is Pottipadu toll plaza near Ghannavaram Vijayawada please solve the issue at the earliest.

I am working in Chandigarh University and staying in Krishna enclave kharar in between i have newly started toll i.e bhagomajra toll ... instead of providing proof our rent agreement that we reside in within 20 Km of toll as i am not from punjab so quite clear i dont have local id but i have university id card and rent agreement proof... still authority of toll not accepting the proof and denied to give benefit of staying within 20km.

Dear sir daily iam traveling from eluru to vijayawada by car or bike. From eluru to vijayawada lighting not available. Road curves are there. Please switch on lights atleast at curves
My mobile no [protected]

I entered from Sohna and existed at palval on 27th nov. They scanned the tag via hand held device as their machine was not able to read the tag and then they opened the barrier. But on 28th my account was deducted with 225 rs instead of 40 rs...
I compliant in paytm but they said that as per toll plaza they have deducted correct amount. If one side toll is 40 how can while returning its 225 ?? Toll plaza are using the fault in our system to charge customers unnecessary

Sir at Sikandra (Jaipur Agra Road) Toll Plaza, system is very delay, today at 13.30 hours their is lot of delay and long queue of vehicle is their. I am a doctor going in emergency to Jaipur and got delay of 20 minutes due to tol mismanagement.
Also toll people misbehaved when asking to fasten the system.
Dr Pankaj Gupta [protected]
Alwar Rajasthan

I would like to inform you that there are two toll plazas between Ambala city and Kaithal (Haryana) but the problem is that these toll plazas are voluntarily cutting payments through fast tags which is disturbing the people here and preventing them from traveling.They are also hesitant because sometimes these toll plazas are deducting payment twice and sometimes they are voluntarily deducting double toll. Moreover, these toll plazas are not even providing return benefits within 24 hours. Please check these two toll plazas and solve the problem of the people.

Dear Sir, my car no. is PB02DP6660 & it is Fastag enabled. I often use Dhilwan toll plaza, situated on national highway 1. There is a problem of overtime. Always they take more time to standard time. We think that what is advantages of Fastag. If there are not special Fastag lane. They are also talk rudely. Our demand is to systematic approach for the customers & no delay in time policy. Please do the needful and oblige
Thanks
Ajay Kumar
[protected]

Sir,
Following are the details of toll slip of collecting toll in spite of having fast tag on vehicle with sufficient balance Rs 1200. Operator said that fast tag is black listed.

Toll plaza named - Bhagan Toll Plaza
Section- 53.6 km on NH-1
Ticket no-[protected]
Booth operator - 04 & TC 1537
Date Time : 10.01.22, 09:31:49
Vehicle no- CH01 2487
Car
Single journey
Cash Rs 75

Kindly register my complaint against the above details and intimate the penalities / actions against such complaint.

YF
Praveen Kumar Mishra
Asst. Audit Officer
Mob-[protected]

Complaint regarding Corruption in Construction of Delhi-Mumbai Expressway project at Sawai Madhopur

I would like to bring into your kind notice there is too much corruption going on in the construction.
Materials are used of very low quality which are not even approved. On Project 9, 10 and 11 illegal billing and pre construction Billings are happening, also before taking approval they construct and after that submit the approval request. Also on project 9 the bill are submitted way before the construction. If inspected you will find the construction is still pending of many areas even though the bill has been claimed.

Also the Team Leader is sick from past one month and has 3 months bed rest is remaining still he is signing approval without even visiting the site.

The Project Director and Team Leader create an atmosphere in which employees either have to support their corruption or have to leave the job.

I have ample amount of proof to submit in Anti Corruption Bureau but I want a departmental enquiry on it.

As for me to write everything in detail here is not possible therefore I request you to investigate this.

Still I am attaching some proofs.

Regards

Since last 4 to 5 days two lens blocked at both sides at savleshwar toll plaza at Solapur pune highway i.e. NH -65, Near solapur.

HI, want to request to clean the highway dumped both side with waste & make some dumping arrangement, people and small companies are dumping waste roadside... kindly take action... else this whole area will be converted into dumping yard
"NH NO: 8A" around and opposite of AARVEE DENIM

Dear Sir, my car no. is PB02DP6660 & we are a regular user of your toll plaza at Dhilwa with active Fastag & it takes more than 10 minutes to clear toll plaza. Staff is very lazy & queues are very long. We are consuming diesel in the que & making pollution. As per Govt. guidelines, if there is time taken more than 3 minutes on any toll plaza than toll charges exempted. If this position comes than toll plaza have not right to charge any toll. Please exempt.
Thanks.

Bed road, no tree in divider

On 31/12/2021 I was wrongly charged double amount . They said online prepaid fastag is not working and charged @140.which was paid as i crossed the barrier i received a message that 140 has been debited from my paytm fastag.
Paid Rs 140.0 toll for PBO2CF1663 at Usma on 31 Dec 2021, 02:42 PM. TxnId: 881640942004067001147P.
Kindly resolve at the earliest

Since last 7 years Service road is not completed, Improper drainage level causing flowing of water on NH-19, location is Kosikalan-Mathura Near new FCI GODAWN MEENA NAGAR, KOSIKALAN MATHURA UP-281403.

Sir the NH 209 connecting Bengaluru to Tamilnadu is under construction. The road is in very bad state especially the stretch between Bangalore to Kanakapura. The road has huge pits and craters all along.
As the traffic along this road is increasing there are many accidents regularly
So request you to kindly address the issue and make provision for URGENT repair or completion of this Highway road for the benefit of public