National Highways Authority of India [NHAI] Complaints & Reviews

Dear NHAI,

Your roads from Jaipur to Delhi and vice versa are unsafe to travel as there are large potholes on the roads and it is very dangerous for ones life.

There are very high chance of vehicle breakdown on speed and tyre burst due to these poor road conditions.

Your Toll Plaza are already charging very high rates for good road condition but we are not getting....

It give me very bad experience today while travelling by nh 34 luharli toll dadri . The highway is full of holes, jumps, dust, few trees, messy etc. we are paying the toll for best road and clean road but in india i think its all a dream which will never be seen. And For toll monthly pass staff at nhai demanded physical xerox of rc n proof big joke for digital india....

My vehicle had crossed Niymatpur Ekrotiya Toll Plaza on dated 15/01/2022 at 21:31:14 and returned on 16/01/2022 at 10:40:37. Total timing taken by vehicle to cross this toll 13:09. But on 21/01/2022 at 10:51:38 my account is debited with amount of Rs. 70/- (Chargeback Debit Adjustment for the Standard Toll Charge Transaction dated[protected] at 21:31:14 with RRN 731642264671428023151P). Why 70/- is debited from account ? while my vehicle...

Sir,
At NH44 (From Hosur to Bangalore NH) when we are travelling from Hosur to SIPCOT Phase I, the place where we take right turn towards the SIPCOT PHASE I, we could find a channel like pit in the middle of the highway. This lengthy pit causes an obstacle to the vehicles pass through. Also, it causes very slow movement of the vehicles passing through this channel like pit. Please close this pit and make flat surface flat.
br...

My vehicale number is MH 12 GR 6043

As per government declaration the toll is not applicable to pune passing vehicle.
Inspite of the same every time toll is charged by khed shivapur toll plaza...

Madam/Dear Sir, SBI FASTag Acc ending with FCFC0 VRN: MH12GR6043 debited Rs.100 Toll Charges at Khed-Shivapur Toll Plaza on 21-Jan-2022 11:01:39 AM Bal Rs......

कल पंजाब से जम्मू आ रहे थे पठानकोट क्रॉस करने के बाद लखीमपुर से पहले जो एक स्ट्रेच सिंगल साइट होता था अब गाड़ियां दोनों तरफ से चलती हैं जो पठानकोट से लखीमपुर जाने वाली साइड...

Dear sir,
On NH161 newly constructed highway, For Mangloor Village there is no Bridge constructed. And they KNR constructions Given a Route to Mangloor Village at Narsingraopally/Nizamsagar Cross Road. Due to this we are traveling 2km extra. And while going to Hyderabad/Nizamsagar then we need to travel to Pitlam and have to take a U-TURN by traveling 6+6km extra. At Least they can provide a Fencing Devider to travel upto Nizamsagar...

This is to your information that I want to file a complaint against misbehaviour and took extra toll from the toll tax at rajpura Chandigarh road.
Incident was happened on 17.01.2022 at 11.20 am when I was crossing that toll.
My wallet was not active at that time, so they told me to pay the toll(regular) but when I give them money(100rs) they take double toll saying you have to give penalty.
When I asked them to cut...

माझी शेत जमीन नॅशनल हायवे क्रमांक 3 ला लागून असल्यामुळे मोठ्या प्रमाणात शेतमालाचे नुकसान होते वाहनांची वर्दळ व वाहने डायरेक्ट शेतात येऊन पोचतात शिरपूर टोल नाका जवळ शेतजमीन...

I had traveled to Mumbai from Pune on 14th Jan and all the Toll charges were correctly deducted from my fast tag on that day. Then on 16th Jan I got an sms stating that Rs. 1173 has been deducted from my bank account for disputed charges as my fast tag is linked to bank account and gets autodebited once the balance is below Rs.100. When I called the NH helpline number 1033 they put my call for hold for almost half an hour and then told me...

Date - 18 January 2022
Time- 13:31:25
Plaza Name- Dahalapara @Km971.200
Section- Rakhaldobi - Kohora
Ticket No.- 01379
Our vehicle no.- AS01ES5973
Fake Vehicle no.- AS01DS7573

I was traveling from Dhubri to Guwahati, Assam. In the DAHALAPARA TOLL GATE, the staff said that our vehicle does NOT HAVE SUFFICIENT BALANCE IN FASTAG for which we asked to pay Rs 150 (75+75) in CASH. After leaving,...

There is a bad road condition on way towards Ghaziabad to Hapur near where hapur 22 km on NH 9 board is present .
There is a joint like thing on the road that's improperly constructed and its disbalancing the cars and cause accidents, kindly look into this matter as its important issues for human safety on highways
Location : NH9, 500m near hapur 22 km distance board...

I was travelling from shimla to delhi, crossed several toll plaza but when i reached at bhagan toll plaza which is at murthal (date 16/01/2022 at 5:50 pm), there was a que of 4 to 5 cars, so i have waited for approx. 10 min, reason was same that scanner not able to scan, after some discussion he opened gate for some cars, when i reached at toll counter same issue with me also the toll operator said your fastag is blacklisted i had shown him...

Dear Sir
This is to inform you that near Bagepalli Toll plaza Bath rooms are not Maintained and no maintenance.

Water is not available and full of smell and very inconvenience to people.

Kindly take necessary action and do the needful for people.

Thanks & Regards

Sreeharibabu T

[protected] ...

Toll charges collected by cash in double when fastag was having enough balance. Paid ₹240 by cash instead of Rs. 90/- through fastag. My monthly pass validity expired on 17/01/2022. But my fastag was having more than enough cash balance. Toll persons denied saying funds insufficient and collected cash in double. If actually no balance then fine, they can collect cash payment. It is sad even after holding enough balance in fastag I was forced...

Dear sir
There is a toll plaza in kanpur - fatehpur highway near khaga in fatehpur UP 212655
TOLL PLAZA name is Khatoghan khaga fatehpur.
When passenger taking fast tag they says that server has been gone and it's not working properly and start taking llegal 50- 50 rs amount.
So dear sir take an action on him....

There is very bad condition of Road between Kanpur and Lucknow. Thousands of vehicles are moving across NAWABGANJ TOLL PLAZA and they are charging very high but services and conditions of Road is very Poor.
Please look into the matter and take necessary action to provide better quality Road and services....

Dear Concern,

i used to travel regularly in Guwahati-barama-bongaigaon route where i used to pay in three toll gates (Madanpur, Bhawanipur and Dahalpara). So after payin 240 in single round than i need the condition of the road to be smooth.
As i am a constant payee of toll, i just want the NH31 Highway to repair the potholes. If after paying tolls the highway is not maintained than my money is going into wastage,...

This is regarding the poor service and misbehave by toll tax employee when I was travelled in my personal car from Gurdaspur to Ludhiana and due my COVID-19 I forgot to recharge my fastag and toll employee forcely cut double charge for single journey, They denied to take charge for single journey as he say it rule from previous night applicable for blacklist fastag but denied to show any evidence against it..

So requested to...

I had applied for fast tag kyc on last Monday. Today is 8th day as per nhai calculation, but it is still pending. I had plan to go outside from my city, how can i go in this pandemic time. Senior officers have to intervene to complete it on urgent basis.
Vinay Sharma
DL3CBS0996
[protected]...