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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 99

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D
Dckol
from Delhi, Delhi
Jan 30, 2022
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Poor quality road there are so many potholes on the road leads from Shahjahanpur toll to Jaipur. Kindly direct concern at the earliest to avoid mishappening or stress to travelers/consumer as it is yours first priority
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    Rajat Sharma (Advocate)
    Jan 30, 2022
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    Today I was travelling from pathankot side to jallandhar side and when I reached chollang toll plaza of jalandhar pathankot road near tanda there was long queue at all counters including fastag counter. I have to wait around 10 minutes in queue and when I reached at counter and asked the casher not to withdraw the toll charges from fastag because it is aginst the laws because I am waiting from long and now i am exempted from toll but the casher did not listen and withdraw the charges from fastag.
    So, therefore take the appropriate action against chollang toll plaza authorities and refund my charges
    Note ; I have the video of long queue
    Thankyou
    Rajat Sharma (Advocate)
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      B
      Bhiku69
      from Kolkata, West Bengal
      Jan 30, 2022
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      Dear Sir,

      Suddenly I'm facing fast tag recharge issue stating uploading the KYC. I've already provided kyc details during purchase of Fast Tag.

      Can you pls allow to recharge my fast tag account ? I've already uploaded the KYC documents and pending from your side for approval.

      This has created lot of problen to a lot of consumers and you may pls extend the KYC data upload period and allow consumers to recharge.

      Thanking you

      Bikash Sain
      Car no. WB06G2112
      Mobile no. Registered: [protected]
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        L
        Lalit Gauba
        Jan 30, 2022
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        My complaint is regarding irregular toll tax deduction on eastern peripheral expressway. I was traveling from dasana to kundali for personal reasons need to do up and down. Toll deduction while traveling from dasana to kundali is 90 rs . When I was returned from kundali to dasana it was deducted 240 rs. 240 rs deducted in the morning. So unable to understand. Attached are the screenshots.
        +2 photos
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          R
          Rajput Mahaveer
          Jan 30, 2022
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          Address: Samakhali Gujarat

          3 minutes at the toll plaza at Samakhali
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            B
            Bhupinder Maan
            Jan 29, 2022
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            NH 9 on highway road rohtak to hissar near village meham toll plaza, when we reached at till plaza, for making payment we offered four ways by net banking, google pay, patym and by swipe atm card, but employees of toll plaza insisted on having cash but I don't have cashan employee Ajay took my atm card and put it into his pocket, they insulted me, i have been requesting for an hour but he did not return my card, I hardly took my car and had to come, he was in full of pride and can use my atm card illegally, plz pay attention into my matter, plz get my atm back from Mr Ajay safely and give some kind of punishment, i hope you will provide me justice, bhupinder Singh, [protected]
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              V
              Vinayak Hampannavar
              Jan 29, 2022
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              Address: SRI RAM NAGAR BAILHONGAL

              Dear sir iam not using dhani one freedom card but nationel hayway athourity orgnagation fast tag amount debited my a/c please confirm the fast tag user of feack user of my card
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                S
                Suresh Adwani
                Jan 28, 2022
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                Fast tag not showing balance in nhai portal but showing balance in payment portal my vehicle number is mh32c7545
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                  M
                  Monbeer kashyap
                  from Ghaziabad, Uttar Pradesh
                  Jan 28, 2022
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                  I am a defense employee and on 28 Jan 21 at Eastern peripheral duhai toll plaza I am forced to pay toll fee even after showing of defense ID. My toll ticket no is 182803 and my vehicle no is HP38F7396 and I have paid Rs 150
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                    N
                    ninuyash
                    from Khamgaon, Maharashtra
                    Jan 28, 2022
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                    Set of speed breakers have been placed up near a village named raundala (NH 548 C) these are very annoying, dangerous especially at night shift nce they are not as per the dimensions and no sign board aswell
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                      V
                      vlrs
                      from delhi, Delhi
                      Jan 28, 2022
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                      We traveled from Delhi to Beri on 25 Dec 2021
                      We crossed Chhara toll plaza
                      We were charged 120 rs for one way for private car however, when I checked on internet it shows 60rs charges
                      how can the officials at toll plaza charge the passengers more than expected
                      +4 photos
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                        T
                        Tanyajain162
                        from Delhi, Delhi
                        Jan 28, 2022
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                        Address: (29.584356,76.978920)Toll pass karnal, Grand Trunk road

                        The road is bumpy, time taken at toll pass due to a communication with new car is more than 30min and the behaviour of staff is rude and disrespectful
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                          A
                          Abhijeet Mahana
                          Jan 28, 2022
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                          Address: 6 Sai Krupa Tilak Nagar Ojhar (mig ) Nashik

                          Dear sir, Nashik sinnar toll ways is deducting double amount from fasttag while our vehicles return via toll with in 4 hrs like this my amount near about 4 to 5 k is dudected more from my account.
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                            K
                            Krishnagnt
                            from KURNOOL, Andhra Pradesh
                            Jan 28, 2022
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                            Toilets

                            Toilets r locked......
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                            Dev1234@csn
                            from Chalisgaon, Maharashtra
                            Jan 28, 2022
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                            Traffic jam in kannad ghat on national highway no 211

                            There is always traffic jam in kannad ghat .several vehicles get affected in risky ghat on national highway no 211. Traffic police is also not available most of the time. People have to wait for 4-6 hrs to cross 12 km ghat area. Despite paying so much toll, no facilities for passengers.
                            I hope u will look into it ....
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                            9
                            927188
                            from Rewari, Haryana
                            Jan 27, 2022
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                            Address: Vill-Mandhiya kalan,Rewari(Haryana)

                            Vill-Mandhiya kalan, near rewari NH 71(Haryana)
                            Land acquired by putting pole by NHAI is about 8 kanal but as per government acquisition it should be 5 and half kanal.It is in kewat no 17 as per record.Payment is given only for 5 and half.Owner of land are as follows Tarachand, Nemichand, Parmanand, yogesh, vikram, adesh, dinesh,
                            PLS clarify it.
                            Mob no-[protected], [protected](Tarachand)
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                              B
                              Bibhu1983
                              from Hyderabad, Telangana
                              Jan 27, 2022
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                              Hi Team
                              I have paid the double the toll amount in cash as there was issues while reading the fasttag while traveling from Bhubaneswar to Visakhapatnam. However I got the message for deduction of amount fasttag mentioned below.

                              You Paid Rs.65 at Nathavalasa of AP09CM6649 on 14/01/22 15:53:32. Avl Bal Rs.1386.07 Txn ID: FT[protected]

                              Could you please check the issue by comparing the timestamp with attached cash memo. Will it be possible to revert the cash amount I paid because of issue of fasttag reading.
                              +1 photos
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                                S
                                Shwetajpraj
                                from Jaipur, Rajasthan
                                Jan 27, 2022
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                                Delhi jaipur highway, the quality of road is very bad.
                                Fill of potholes, patchwork done and very very rough and uneven

                                It is a very bumpy ride. When you are charging toll tax then why the roads not being maintained and quality looked into, it's a part of the golden quadrangle even then
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                                  M
                                  Mohmoh
                                  from Mumbai, Maharashtra
                                  Jan 27, 2022
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                                  Address: Valsang Tolplaza (km 119.350 on NH-150E)

                                  First of all, though this road work is not completed they started the toll without a system which should able to cut money from fastag wallet by vehicle no.

                                  Second there is no cash lane, so we had to pay double toll why? They don't have complete system it's not our fault

                                  Third they took double money and no return receipt available, what the hell is this. These people just looting public
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                                    R
                                    Ravimagdi
                                    from Bengaluru, Karnataka
                                    Jan 26, 2022
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                                    Address: Bangalore, Karnataka

                                    Sir/ Madam,

                                    Road between Bangalore to Mangalore is not in good condition . Especially from Hasan to Sakaleshpur. They are taking more than 4 years to construct the road of 40 km stretch . Request to complete ASAP.
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