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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 99

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K
Krishnagnt
from KURNOOL, Andhra Pradesh
Jan 28, 2022
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Toilets

Toilets r locked......
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D
Dev1234@csn
from Chalisgaon, Maharashtra
Jan 28, 2022
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Traffic jam in kannad ghat on national highway no 211

There is always traffic jam in kannad ghat .several vehicles get affected in risky ghat on national highway no 211. Traffic police is also not available most of the time. People have to wait for 4-6 hrs to cross 12 km ghat area. Despite paying so much toll, no facilities for passengers.
I hope u will look into it ....
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9
927188
from Rewari, Haryana
Jan 27, 2022
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Address: Vill-Mandhiya kalan,Rewari(Haryana)

Vill-Mandhiya kalan, near rewari NH 71(Haryana)
Land acquired by putting pole by NHAI is about 8 kanal but as per government acquisition it should be 5 and half kanal.It is in kewat no 17 as per record.Payment is given only for 5 and half.Owner of land are as follows Tarachand, Nemichand, Parmanand, yogesh, vikram, adesh, dinesh,
PLS clarify it.
Mob no-[protected], [protected](Tarachand)
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    B
    Bibhu1983
    from Hyderabad, Telangana
    Jan 27, 2022
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    Hi Team
    I have paid the double the toll amount in cash as there was issues while reading the fasttag while traveling from Bhubaneswar to Visakhapatnam. However I got the message for deduction of amount fasttag mentioned below.

    You Paid Rs.65 at Nathavalasa of AP09CM6649 on 14/01/22 15:53:32. Avl Bal Rs.1386.07 Txn ID: FT[protected]

    Could you please check the issue by comparing the timestamp with attached cash memo. Will it be possible to revert the cash amount I paid because of issue of fasttag reading.
    +1 photos
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      S
      Shwetajpraj
      from Jaipur, Rajasthan
      Jan 27, 2022
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      Delhi jaipur highway, the quality of road is very bad.
      Fill of potholes, patchwork done and very very rough and uneven

      It is a very bumpy ride. When you are charging toll tax then why the roads not being maintained and quality looked into, it's a part of the golden quadrangle even then
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        M
        Mohmoh
        from Mumbai, Maharashtra
        Jan 27, 2022
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        Address: Valsang Tolplaza (km 119.350 on NH-150E)

        First of all, though this road work is not completed they started the toll without a system which should able to cut money from fastag wallet by vehicle no.

        Second there is no cash lane, so we had to pay double toll why? They don't have complete system it's not our fault

        Third they took double money and no return receipt available, what the hell is this. These people just looting public
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          R
          Ravimagdi
          from Bengaluru, Karnataka
          Jan 26, 2022
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          Address: Bangalore, Karnataka

          Sir/ Madam,

          Road between Bangalore to Mangalore is not in good condition . Especially from Hasan to Sakaleshpur. They are taking more than 4 years to construct the road of 40 km stretch . Request to complete ASAP.
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            R
            Rahul_M007
            Jan 26, 2022
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            This is the issue we faced at gharaunda karnal toll plaza yesterday around 03:50 pm. The staff is unprofessional and was not available vat seat lane number 2. Due to this all vehicle followed by roadways bus had to wait for 15 minutes. Quite unprofessional.
            +1 photos
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              V
              Vicky vats
              from Faridabad, Haryana
              Jan 26, 2022
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              Address: Panhera khurd

              Hi, my name is vikas sharma i have traveled with my family in kotwar to faridabad when I exit the toll chainsha (KMP)exit no 14 on 25//1/21 on time 7.58 to 8.15, P.Msuddenly they say your paytm amount is finish we are saying no problem give me some time we will side the car & charge the our fast tag other wise we will pay the double amount of Rs. 200.00, but your toll boy says with out trag amont is Rs 500.00. We will try to understand the your toll guy but is using bad language to us with us in our holl family in my mother, sister, child, & brother after that he suddenly he will take A rod of iron & therating tto our holl family . He call the some boys they came in outside & come with bike in four people in KMP IN WRONG SIDE.Dear sir is please tell me is the policy of toll recover with iron rod & threat to car owner please tell, & I request to you sir please take some necessary action . Please fell free contact to me on mobile number [protected] Vicky Vats
              Jan 26, 2022
              Updated by Vicky vats               Hi, my name is vikas sharma i have traveled with my family in kotwar to faridabad when I exit the toll chainsha (KMP)exit no 14 on 25//1/21 on time 7.58 to 8.15, P.Msuddenly they say your paytm amount is finish we are saying no problem give me some time we will side the car & charge the our fast tag other wise we will pay the double amount of Rs. 200.00, but your toll boy says with out trag amont is Rs 500.00. We will try to understand the your toll guy but is using bad language to us with us in our holl family in my mother, sister, child, & brother after that he suddenly he will take A rod of iron & therating tto our holl family . He call the some boys they came in outside & come with bike in four people in KMP IN WRONG SIDE.Dear sir is please tell me is the policy of toll recover with iron rod & threat to car owner please tell, & I request to you sir please take some necessary action . Please fell free contact to me on mobile number [protected] Vicky Vats
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                A
                Arka Fzc
                Jan 25, 2022
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                Address: NH3, Mumbai Agra Highway, Wadalibhoi, Chandwad Taluka, Nashik District

                On NH3, Mumbai Agra Highway there is a Divider that has been broken about 3-4 kms before Wadalibhoi, Nashik District.
                While coming from Malegaon I saw a big Truck and Motorcycles just crossing from this Divider and a Car having aged people women and children braked in emergency and a deadly accident was averted.
                I request authorities to close this divider immediately to avoid further deadly accidents.
                +4 photos
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                  D
                  Deepak Belani
                  Jan 25, 2022
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                  Address: Wadalibhoi, Chandwad Taluka, Nashik District

                  On NH3 from about 45kms from Nashik the Divider on the Highway had been broken which is causing a lot of accidents.
                  Infact a family with small children in the car nearly lost their lives driving on the Highway and Truck and 2 wheelers crossed from this broken divider.
                  How can a divider be broken on NH3 and no action has been taken yet.
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                    S
                    [email protected]
                    Jan 25, 2022
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                    Stopped at the KATHUWAS TOLL PLAZA Reason Cited Tag blacklist although Tag was active

                    Vehicle no - UP16CH0868, Fast Tag ID - 34161FA820328E40121B1E40

                    On 24-Jan-2022 i was stopped at the KATHUWAS TOLL PLAZA.
                    Operator informed me that my TAG is BLACKLISTED whereas my TAG was active.
                    Operator asked me to pay in CASH a sum of Rs. 70/- to cross.
                    After crossing the TOLL Gate I found that Rs. 35/- was deducted for my FAST TAG wallet as well.
                    When I crossed checked the slip found that operator...
                    +3 photos
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                    C
                    Chandan110984
                    from Raipur, Chhattisgarh
                    Jan 25, 2022
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                    Address: Raipur chhattisgarh mandirhasaud

                    I have a complaint of toll plaza in raipur, chhattgarh, in mandir hausad lakholi area .

                    They stoped my car for 5 mins in row and they were collecting cash in fast tag line.
                    when i told not to charge my vehicle according to guidelines of NHAI .they said we dont follow the rules of NHAI they follow OURS we pay them money .
                    The staff name was MR.SAHU .
                    and they still charged me on 24/1/22 at 12.08 PM
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                      A
                      Amit Nachankar
                      Jan 25, 2022
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                      My car MH12LD0712 fasttag has been deducted rs 100 at khed shivapur toll plaza on 18jan2022 at 0841h despite a local vehicle exemption at this toll plaza.

                      Kindly reconcile and refund the amount

                      Thank you
                      +1 photos
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                        A
                        Ashutosh Tripathi vipin
                        from Mahrajganj, Uttar Pradesh
                        Jan 25, 2022
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                        Address: Partawal Maharajganj Road NH730 semra toll plaza

                        Sir Partawal Maharajganj NH730 road par semra toll plaza par mulbhoot suvidha nhi hai jisse problem hoti hai, raste me bijli ka pol h, moolbhut suvidha k naam par pani, sauchalay, ambulance, toll free number bhi nahi hai, local k logo se jabardasti misbehave kar vasuli ki jati hai.
                        Ashutosh Tripathi
                        Mob-[protected]
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                          N
                          Nil1234
                          from Bardhaman, West Bengal
                          Jan 24, 2022
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                          In burdwan town from purbo bardhaman there is telipukur stand it is placed at arambag road and the nh2 crossing.
                          There is a big toto stand they were tell us that stand basically legal.
                          Is it legal?
                          Your answer is no then please take some action against them.
                          Basically today I was facing some problem.
                          Thank you sir/madam
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                            I
                            [email protected]
                            Jan 24, 2022
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                            Address: 168, Gulmohar complex kharar

                            Dear sir
                            This is a formal complain against the criteria for providing pass for toll tax for people living in nearby area within 15 km from toll tax.
                            I am an employee of chandigarh university living 9 km away from the toll tax having a vehicle registration of jalandhar.
                            Inspite of having a rent agreement the company and the people over there has not allowed me to get a pass for crossing the toll
                            I want this issue to be solved for my easy and peaceful travel
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                              V
                              Vishal Dudhyal
                              Jan 24, 2022
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                              Address: NEAR AKASHWANI KENDRA 26, BHAGYASHRI NAGAR GAVALI VASTI, MIDC ROAD

                              On solapur to pune national highway there are 2 toll naka not working properly we have to wait 30 min on every till naka 1 toll naka is near to mohol and 1 toll naka near to temburni
                              Very slow they work and abuseing with peoples
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                                Pradeep Singh Dhaliwal
                                Jan 24, 2022
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                                Address: NH 7 Toll plaza Badbar district barnala, state punjab

                                I travell daily from sangrur to moga through NH7. As per govt norms i m using fast tag for toll payment. But at ur BADBAR toll plaza only 2 lanes are kept operative & rest lanes are kept closed permanently. Also there is no separate lane for fast tag. Due to this we have to wait long time to zip via fasttag.
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                                  S
                                  shubham27bt
                                  Jan 24, 2022
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                                  When I am going from agra to delhi there is two toll plaza, one is at mathura and second is at palwal. But before 20 km from palwal there is toll plaza establishing and after palwal aprox 30 km distance there is also one toll plaza establishing. But by rules the distance between toll plaza should be 60 km. I dont know hiw much money you want from us.
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