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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 2, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 122

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P
Pranavdhotre
Oct 19, 2021
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Illegal Toll deduction

Dear sir,
This is in reference to the balance deduction for my fast tag veh. Reg. No. MH08AG0107
Today i got a message that rs. 1173 RS debited from your fastag balance on account shortfall in toll charges as per the Khalapur toll plaza against transaction reference no.[protected].
However while traveling from this toll plaza in the morning at 10.45 am on 07.10.2021 rs. 95 charged at Khalapur toll plaza against transaction...
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Chintan Malik
Oct 18, 2021
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Toll tax deducted from fastag and taken from cash as well

I was travelling from Panchkula to Kasauli on 16 October 2021 At Sanwara Toll Plaza on NH-5 toll operator told that my fastag is not working . I had to pay double fee in cash due ( Rs 55+Rs55) but later I found that the toll tax had been charged from fastag as well.

Please refund the double amount i.e Rs 110 of toll tax I had to pay in cash as the tax already got deducted from fastag...
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Rajendra Karpe
Oct 18, 2021
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exempted toll is collected

My vehicle number is MH12KY8094. I travelled thru Khed Shivapur tollgate on NH4 - Pune Satara road on 14.-Oct-2021 and 17-Oct.2021. As per law, vehicles registered in Pune and Pimpri Chinchwad bearing registration numbers MH12 & MH14 are EXPEMPTED at this tollgate from paying toll. However, toll is collected automatically from all the vehicles, fitted with FASTAG which is ill-legal Same happened with me and I had to pay toll of Rs.100 on...
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R
Richa#123
from Guwahati, Assam
Oct 18, 2021
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Double deduction from fastag

My vehicle AS01ED7135 crossed Nazirakhat toll plaza at 11:50 am on 18/10/2021. The charge of Rs 115 was deducted then and also at 12:25 pm. Resolve the matter at the earliest....
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V
Virupakshi Madagiri
Oct 17, 2021
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Jevargi toll plaza/Gulbarga Karnataka

Address:Raichur

Dear sir/madam

Today i traveled ganagapur to Raichur on 17/10/2021.I have bad experience with toll guy's thay using bad and raash words like a local gundas, my family members worried about the today bad experience.
Requesting you to kindly action on this....
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Virupakshi Madagiri
Oct 17, 2021
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Jevargi toll plaza

Address:Jevargi

Dear sir/Madam,

Today I traveled gangapur to jevargi with my family, Toll cash buy And mentainance man treat like a local Gunda, he using bad and raash words.myfamily members worried about the today bad experience,
Requesting you to kindly action on this.

Thank u...
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Narendra Kumar Mehar
from Indore, Madhya Pradesh
Oct 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from fastag as well as taken cash Amount

During my Journey from Indore to Bhopal on 13 Oct 2021 Indore crossed Bhourasa Toll Plaza at 10:37AM with cash amount Rs. 63/- due to fastag sacaner not working properly.
But after 10 minutes fastag has been also deducted Rs.63/- from my fastag Wallet.
This act is totally fraud with travelers....
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Hi,
We are located at NH7 highway. The road is going in between our village. Our village name called Pogarur. While crossing the road when going for school with in the village, few of the accedents happened. Even one of the kid got died. No Subway or no free path is available to cross the road. I will be providing the details of the location below .
Kindly, could you please consider this request and do the needful to provide...
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S
Satyakam News
Oct 17, 2021
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Threatened by Toll staff

Address:Sohna Road Sector 48, Star Building

Srinagar Kosi Chata Toll staff wrongly misbehaving with us on toll. In just 90 minutes distance they asking for double toll with us.. we have already shown our toll balance on same toll we cross with fastag befor 90 minutes. After some talking they keep bambu In hands for fights..how can we go from next time from that road. Stilll i have balance in fastag....
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J
Jai_bharat
from Noida, Uttar Pradesh
Oct 16, 2021
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Excess charges at Chijarsi toll

I have travelled to Hapur today from ghaziabad . At Chijarsi toll plaza, my tag was debited for 130 Rs but while coming it charged 65/- .. and this has happened second time
Can you please explain why ?...
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R.K. Singh Sisodiya
Oct 16, 2021
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Over deduction of toll.

Address:Baros

Today on 16 october 2021 I had crossed toll plaza baros, sadabad, hathras, U.P. around 01PM towards Agra and returned in eve around 4.30pm. Total deduction to be done was Rs 45 but deduction was done by Rs 30+30+15. For proof screenshot has been attached. So Kindly do needful and refund my excess amount. Advocate RK Singh Sisodiya...
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R
Ramki M
Oct 16, 2021
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Fastag Balance Scam

I started travelling from Perumbakkam to Pondicherry, taken route OMR and turned to kevalam road. While reaching ECR toll from OMR through pudupakkam via Kovalam route, There was a huge line in toll gate asking for money stating that no balance in fastag. So pay cash and tbey will let us go. We didn't pay and they didn't let us cross the limit. We still not decided to pay for the cash. After few minute, 1 guy went i side and give us the way...
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pappupareek
from merta city, Rajasthan
Oct 16, 2021
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Arniyala m nh road satigrast hai

Address:arniyala

Nh458 merta se degana Lampolai k pass arniyala m barish ki vaje se road puri tut chuki h bhari matra dust ud rhi or bade bade ghade ho Gaye h pani ki sahi nikasi nhi hone k karna road pr pani ikata hota h road k dono side bane nalo ki safai nhi hone se aaj road ki yh halat h...
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Y
Yashveer@
from Gurgaon, Haryana
Oct 15, 2021
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Waiting in queue more than 9 minutes and paid toll

Today I supposed to cross sivaya toll plaza towards meerut to Bijnor in the morning at 9:19 AM, and I spent more than 9 minutes in a que and toll was charged from me. I hava a video of same, while I asked toll plaza employees, they replied that they will charge to everyone and while waiting period is high or not.
How they can take it so casual. Please do needful....
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Prasad gollapudi
from rajura, Maharashtra
Oct 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag reading issue.

Vehicle no.Mh 34 br 7699 vehicle:car date 15.10.21.While we were traveling towards nagpur we came across a toll plaza at rolmamda of skylark infra engineering pvt ltd..Our fastag is having sufficient balance around 1600 rupees, but some how the fasttag could not be read by the reader.Instead of resolving the issues the toll attendants resorted to heated arguments and almost lost 10 to 15 minutes time and suffered for no fault on our part....
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Sekhar reddy b
from Visakhapatnam, Andhra Pradesh
Oct 15, 2021
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Bad condition of NH-16

Big holes on highway, i have seen 2 accidents due to these holes, my car also punctured, pls fill these holes as soon as possible...
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We were traveling from Sagar to Narsinghpur and we were held up at the Toll Plaza for 25 minutes on 15th Oct 2021 at 4:00pm saying that the shift is changing. When we spoke to the people, they were unapologetic about causing harassment to normal public and said...whatever you want to do you go and do.
Am ashamed that where wetalk about fasttags and zooming past using technology, our people and basics have been forgotten.
Why...
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N
Nikhil_0505
from Delhi, Delhi
Oct 15, 2021
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Physical and oral abuse by toll people

During gurgaon to delhi toll plaza, me and my family were physically and orally abused by toll people, one of the guy even came to beat my father.

Goons are fired for harassment and toll collection...
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Rahul5512
from Indore, Madhya Pradesh
Oct 15, 2021
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Toll plaza employee bhagat singh is misbehavior

Dear, सर/ मेडम
उपरोक्त विषय अंतर्गत निवेदन है की में राहुल सिंह वर्मा, मुख्य नगर पालिका अधिकारी, नगर परिषद मानपुर ज़िला इंदौर मध्यप्रदेश (मो न [protected])में पदस्थ हूँ । में प्रतिदिन...
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S_Shekhar_rjpt
from Muzaffarpur, Bihar
Oct 15, 2021
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Regarding bad condition of NH27

NH 27 in muzaffarpur near kanti, road in not repaired in past few year . In kanti we have to face a long patch of bad road if it gets repaired then we don't have to suffer from this problem . We pay toll not only to travel on NH we pay toll with hope of getting good condition of road not to damage our vehicles...
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