Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 8418
Resolved
212
Unresolved
8206
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 124

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjeet Shrivastava
from Channapatna, Karnataka
Oct 10, 2021
Report
Copy

Improper Supervision of the NHAI Toll Tax Manager at National Express No1

Address:Flat No E102, Krupa residency, New Karelibaug Besides Siemens Opp-APMC, Vadodara

This complaint is regarding National Express No1 from Vadodara to Ahmedabad (Gujarat). On the Vadodara Toll Tax end, many trucks are parked on both the sides of the Toll Tax creating problem for the daily commuters . The illegal parking of the trucks makes the road on the both the sides of the toll tax very narrow leading to more accident changes. The Toll Manager is responsible to look into this but they do nothing after multiple complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneesh sikarwar
from Morena, Madhya Pradesh
Oct 10, 2021
Report
Copy

Choundha toll plaza morena

अगर आप 5km दूर अपने बच्चों को स्कूल छोड़ने जाते है टोल पर आपको टोल देना पड़ेगा डेली लोकल गाड़ी होने बाबजूद ओर हेवी ट्रैफ़िक का सामना करना पड़ेगा कितना टैक्स की मार दोगे आम जनता...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Saiesha
Oct 10, 2021
Report
Copy

Highway road should be repaired

National highway 4 Sira - Tumkur must be repaired…..otherwise the area might become accident prone zone…….see through the problem…….thank you...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kalika Gupta
from Bengaluru, Karnataka
Oct 10, 2021
Report
Copy

Nandi Infrastructure Corridor Enterprises Road - (NICE Road) No FasTag

Nandi Infrastructure Corridor Enterprises Road (NICE) Road is not accepting FasTag even after it was mandatory from Feb'2021

Usually a car driver wait in lane more than 8 minutes just to pay the toll.

Can you please check on this?...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
O
opgiri1959
Oct 10, 2021
Report
Copy

Toll plaza rate

Address:Varanasi Ghazipur gorakhpur NH 31.

Toll plaza on NH 31 Varanasi ghazipur at Kaithi.Will you tell us rate for 12 wheeler truck.As because the toll plaza has started to collecting toll though the road construction is not completed yet.We have paid Rs.630/=for our 12 wheeler truck today on 10/20/2021 which collection ID is[protected]bp at 05:03:20 through fastag.Is the toll collection started officially?The was no any news in newspaper for it date of operation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheikh Imran Zafar
Oct 9, 2021
Report
Copy

Unbearable Journey

Extremely bad road connecting from Panagarh to Burdwan. Too many pot holes and too many patch works which makes the journey unbearable. It has been many days without any repair job. From Pursa to Burdwan the trip becomes unbearable. Kindly do repair the road. The patch works are so badly done that they give a jumpy ride. It is damaging the vehicle, damaging the comfort and paying the toll has become loss of money project...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
dpradip
from Gurgaon, Haryana
Oct 9, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
Report
Copy

Total Mismanagement and unlimited excess amounts being debited from Fastag and charged manually as well @ KMP toll, no.6&7 daily

TEAM NHAI, NODAL-IHMCL AND HDFC Fastag (Team??),

In continuation of mail correspondences below, there's one more very serious dispute notice received yesterday that another Rs.145 deducted from my Fastag account on 06.10.21 @8:23:44 AM WHEREAS I PAID RS.15 AS WELL ON SAME TOLL (NO.7) MANUALLY ON SAME DAY, SAME TIME @8:23:43 AM, RELEVANT SNAPSHOTS ATTACHED AS READY REFN AND FURNISHED MAIL STATEMENT AS BELOW.

"Your...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
TEAM NHAI, NODAL-IHMCL AND HDFC Fastag (Team??),

In continuation of mail correspondences below, there's one more very serious dispute notice received yesterday that another Rs.145 deducted from my Fastag account on 06.10.21 @8:23:44 AM WHEREAS I PAID RS.15 AS WELL ON SAME TOLL (NO.7) MANUALLY ON SAME DAY, SAME TIME @8:23:43 AM, RELEVANT SNAPSHOTS ATTACHED AS READY REFN AND FURNISHED MAIL STATEMENT AS BELOW.

"Your...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GirishKKocher
from Faridabad, Haryana
Oct 9, 2021
Report
Copy

Defective boom barrier, falling on vehicle

Address:MOBILE CONTACT 8146611961

I was travelling on return journey from ashram to faridabad on 9.10.2021 and around 9.20 am i crossed booth number 16 at the toll. The boom barrier light turned green upon detecting my fastag and rs 14 were deducted from my fastag. However, even before my vehicle could pass beyond the barrier, the boom rod of the barrier came down on the vehicle front, hitting the bonnet and front glass.

The staff attending the said booth was...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dibyagaurav Parida
Oct 9, 2021
Report
Copy

The toll plaza doesn't accept fastag

Address:Kovvur toll plaza, rajahmundry godavari bridge limited

Rajahmundry godavari bridge limited
Kovvur toll plaza

The above mentioned toll plaza doesn't accept fastag. As per government rules every toll plaza in all over india should accept fastag but this above toll plaza denying to accept fastag...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meetvikash1981
from Jamshedpur, Jharkhand
Oct 9, 2021
Report
Copy

Why should we have to pay tolls for the bad road

We went to jaleswar to Bhubaneswar last month by car.The condition of the road is worst even after we had to pay tolls approx 800.I Just want to ask that why should we pay toll for the such pathetic road conditions.I think it's a cheating to us ...aam janta...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sankalp complex nampur Highway, Malegaon camp church

Malegaon Dhule NH3 stretch between zodge n Dhule has too many potholes ..the road was constructed just 4 months ago......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Golu8
from Mathura, Uttar Pradesh
Oct 8, 2021
Report
Copy

Abuse, misbehaive by toll representative at farah toll plaza

Sir
I was travelling from agra to mathura & i had my fast tag charged too, but i dn't how come it dosen't work on the toll plaza . That guy abused me & my family try to harras us & my sister & no one should up nor the toll plaza manager & nor the police. Plzz help me he was standing at toll both no-13 & didn't told us his name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ridhijaipur1
from Jaipur, Rajasthan
Oct 7, 2021
Report
Copy

Excess toll charged by cash

Address:3/94 Parasram Nagar, Dher Ke Balaji Sikar Road

On the morning of 7th October’21, we crossed the Tatiyawas toll plaza by my car no. is RJ14 CU 4756 . I use fastag and the money was deducted accordingly from my Paytm fast tag. While returning from the same toll after 2 hour, it shown blacklisted the fastag though the balance was available. Due to which I had to pay double amount in cash. I request you to keep the toll money and return the left amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Junaid Ebrahim
Oct 6, 2021
Report
Copy

Road side shop

This is to inform that in NH 66 aroor Edapally at nettoor one small shop is there at road side.because of that so many accidents are happening a big crowd is coming there when it opens.please take necessary action about that otherwise remain accident will happend....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sangeeta1412
from Chittorgarh, Rajasthan
Oct 6, 2021
Report
Copy

Delay at Dhaneshwar Toll Plaza

Address:Dhaneshwar, Rajasthan, 323302

Yesterday, i.e. 6/10/2021, I was travelling through Dhaneshwar Toll plaza, Rajasthan, Pin Code: 323302
At toll plaza, atleast 6-7 vehicles were standing in queue inspite of having Fast Tag. We had to stand for around 5 minute in queue. Also the toll plaza was having 4 booths for collection, of which only two booths were functional.
I had to wait both the times during my to and fro journey.
I request you to please refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhagavan wadatkar
Oct 6, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
Report
Copy

Inappropriate amount deducted

On dated 25 August 2021, my car has been charged Rs 140/- as toll on kamptee kanhan toll plaza. As per my information it is too much for a car. Plz refund excess charged amount ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gnanasagar
Oct 6, 2021
Report
Copy

Road tower light

Address:Krishnagiri district shoolagiri taluk kamandoddi village

Road tower is not repaired from 6 months in the NH44 krishnagiri district shoolagiri taluk kamandoddi village so so many accident have been done so we are complaining you sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dpradip
from Gurgaon, Haryana
Oct 6, 2021
Oct 16, 2021
This thread was updated on Oct 16, 2021
Report
Copy

Re: FW: Transaction alert for your TAG wallet:19000003636091 and request for immediate action and full refund against excess deduc

There's one more faulty charge of Rs.145 IPO Rs.15 only on 27.09.21, snapshots attached for your reference.
PS, Total amount deducted so far Rs.445(145*3+10) against Rs.45(15*3), so pl refund excess amount of Rs.400 in my Fastag account at the earliest.

Pls look into this very serious mismanagement over Fastag-HDFC at above-mentioned toll and initiate refund excess amount deducted with immediate effect.

Hoping...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nanded
from Nanded-Waghala, Maharashtra
Oct 6, 2021
Report
Copy

Same charges collected within 24 Hrs return journey at Kelapur Toll plaza Maharashtra

I'm traveling to Chandrapur (MH) from Kelapur Toll plaza on 5 Oct for return journey within 24 Hrs collected 90.00 Rs charges each time, while other toll plaza collected 50% charges for return journey. I'm using only 20 km road from Kelapur to Chandrapur via Karanji for that 90.00 RS charges are too much and 20 km road is very bad in condition.
So please resolve the issue as early as possible for all our traveller in India....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy