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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 125

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M
MagoSk
from Asansol, West Bengal
Oct 6, 2021
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Unnecessary harassment and extraction of money

On 5th Oct 2021 at 9.47:46 PM I entered BANSKOPA TOLL PLAZA & was was stopped for having no balance in fastag, whereas fact remains emergency balance of Rs. 150/- was there to cover charge of Rs 35/- . On that plea the person concern forced me to pay Rs. 150/- to cross the barrier. I had to budge down at that moment to avoid any embarassing position. To utter surprise the Rs. 35/- also got debited from my fastag at the same time as per recieved...
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G
Gellete John
Oct 5, 2021
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Mp20cd5330 unauthorize deduct

Address:Jabalpur, M.p

Hello,
This is to inform, unauthorize deduct from my fastag as vehicle and nither the route was taken today.
I received a mess on 17:04 deducted amount RS 30.00 INR at choratha Toll Plaza tax ID[protected]ap on 04-oct-2021

Kindly explain the given scenario and refund the amount....
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Address:At.po.surur tal wai dist satara 415517 maharastra

I'm living in suru village wai satara 415517
There is illegal construction in my village on NH4 on side of road please take action against this illegal construction of shopes...
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M
mks4215
from Tonk, Rajasthan
Oct 5, 2021
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There are many holes in NH52 between kota and bundi.

Address:TR-93 CIVIL LINES

There are many holes in NH52 between kota and bundi. One of these holes gave me a lot of loss. My car fell down in hole and that made a huge band in wheel rim. I was with my wife and 16 month child. I faced lot of problem. Then i called emergency no. of toll plaza, no one phone no. was working. After that i reached Kishorepura Toll plaza, i called manager and complaint above matter. But he didnot ask me satisfactory answer. Then i called...
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K
Kuldeepyadav
from Shikohabad, Uttar Pradesh
Oct 5, 2021
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Abhed atikraman ke samband me

Address:Nh19 rupaspur shikohabad fzd

Navnirmit hotel swami dwara nh 19 ki bhumi par abhed shochalay ka nirman kar raha hai...
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R
RATNIL joshi
Oct 5, 2021
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Regarding debit of amount from fastag

I have my local pass activated for lacchiwala toll plaza dehradun but still money has been dedictedbfrom fastag worth 130 rs . When talked to the authorities of plaza they refused about the refund

car reg no- uk07dp4256
owner-ratnil joshi
mob no-[protected]
pls look into the matter i have all the available documents with me and the debit email also...
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ashok120
Oct 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong amount deducted from fastag

Address:Dharuhera

I had travelled on KMPexpressway from Tauru toll to Palwal toll on 02 Oct 21. I cross tauru toll at 0800 PM and cross palwal toll at 0850pm and then return from palwal toll at 0030 hrs on 03 Oct to tauru toll at 0111 hrs. I had entered my vehicle no at both toll point. The return charge fro tauru to palwal was 85 rs. But amount deducted from my fastag was 225 at palwal and 55 at tauru toll. For 225 rs deduction message came on 04 oct 21....
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M
mvkate1
from Pune, Maharashtra
Oct 5, 2021
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Road construction NH8 fountain hotel

Address:IRB kolwade NH8

Dear Sir
The NH8 which enters at Mumbai near Fountain hotel after virar constructing bridge from Mumbai to Ahmedabad highways. While driving from Mumbai to Ahmedabad highway after crossing the current bridge, the road condition are highly pathetic and motorists can't drive for 1 km stretch. Road are big pot holes and fatal risky for bikers/ two Wheeler.
It creates traffic snarl at fountain bride. Please repair the same urgently....
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S
shiv_1969
from Chengalpattu, Tamil Nadu
Oct 4, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
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FASTAG - Manual Debit Alert - received

Address:toll plaza in-between Chengalpattu to Salem

Am getting a Manual Debit Alert from my fast tag account even though my vehicle is idle and parked at home.

Manual Debit Alert - received

(Your FasTag Account has been Debited for Rs.55 towards Toll Transaction on 10/4/2021 7:30:01 PM. Balance amount in the Account is Rs. 1504.63 - AXIS Bank Ltd.)...
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M
MUKUL AGRAWAL
Oct 4, 2021
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Amount deducted on fastag and also slip is cutted

Hello Sir/Ma'am,
This is to inform you that on 1/10/2021 at Srinagar Toll Plaza. Rs 110 amount is cut off from fastag and also they make a slip of Rs 220.

I have a slip and also the fastag no. Kindly help me out regarding the same...
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M
manojgupta91
Oct 4, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Complaint for Delhi Faridabad Toll Plaza

Sir,

I'm regular commuter from Noida to Faridabad for the last 1.5 years. I'm writing this complaint on the basis of my regular experience with the poor maintenance and management of Delhi-Faridabad Toll Plaza. There are few lanes I've never seen in working condition even when there is traffic jam. Everyday I've to stay there for more than 5 minutes on an average. Equipment installed in toll plaza are also of poor quality...
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Rakesh Bhagat
from Mumbai, Maharashtra
Oct 4, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Charged twicely on khed shivapur toll plaza please refund

My car Mh48AK6975 .

while traveling from satara to Mumbai .
we get toll charged twicely, Rs 203 (Fasttag) charged on Talegaon and also get charged on cash Rs. 203 (cash) because of fast tag error.
Please refund my money
Talegaon Toll Plaza Tx ID: [protected] (On date 03 oct2021- 11:37 pm)
khalapur Toll Plaza Trans No. [protected] (On date 04 oct2021- 01:21am)...
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D
Dip001
from Siliguri, West Bengal
Oct 4, 2021
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Taking toll tax for the road is not prepared yet at NH27 Dhupguri to Siliguri

The road of NH 27 has not prepared yet but the 2 numbers of toll tax gate has started which generating revenue from public. From Dhubguri to Siliguri there 2 numbers of toll every vehicle have to pay. But the road condition at Moynaguri is very bad, anytime accident can be happen there. And many places from mentioned area is not prepared yet
So please kind attention about this matter to avoid road accident on NH27. Thank you....
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M
Mk1314
Oct 3, 2021
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Dangerously crossing the road by public

Address:NH58

Sir on NH 58 there are many unauthorised public made cuts and people are using them(mainly two wheeler), which leads to create a dangerous situation for the driver and public.
The some points are near the Bhola road crossing which is closed at present but still people are crossing from there and second one near the kanker kheda fly over where there is no crossing but people go over the dividers which is very dangerous and some day...
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R
Rajiv Azad
Oct 3, 2021
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Long waiting time more than 10 minutes

Address:D6 Medical Campus SGRRIMHS, Patel Nagar Dehradun

Paid Rs 40.0 toll for MAKDG174AJ4004566 at Sayyad Mazra on 03 Oct 2021, 05:24 PM. TxnId: 0010002110031724485875.
It should be refunded...
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C
chetan bhate
Oct 3, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
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Full toll amount charged during return journey within 10hrs

Hello Team

I am Chetan Bhate from Pune. Today (3rd Oct 2021) I have travelled from Pune to Khopoli and via Fastag I have paid toll
Towards journey at Talegoan toll booth details are as follows.

Within 7hrs I have returned but again full toll Rs203.00 got deducted. Please correct me why toll booth has not deducted half toll during return journey.

Toward Khopoli Journey

Paid...
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P
Piyush Pethad
Oct 3, 2021
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Have been charged toll for Return Journey

I travelled through Padgha toll on 1st Oct 2021 at 10.29 am toll charged me 120 rs and I returned at 10.44 am within 15 minutes again charged 120 rs is this chargeable pls confirm the same...
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B
Biresh Singh
Oct 3, 2021
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Standing for more than 10 minutes

I AM standing for more than 15 minutes in hodal toll...
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A
abhijeet bhagat
Oct 3, 2021
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Toll collection fraud

Address:A2 102, Swami landmark phase 2, Bhumkarnagar

Sir,
While travelling from Pune to satara on date 12 September 21toll amount paid at khed shivapur toll plaza Pune and Anevadi toll plaza Satara was Rs.100 &70 respectively while travelling from satara to Pune same day evening 6.11pm &7.26pm toll collection was Rs 35&70 which means toll collection is double.please refund amount immediately.
ABHIJEET BHAGAT.
[protected]....
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K
Kartik 2607
from Meerut, Uttar Pradesh
Oct 3, 2021
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Waiting time more than 10 minutes

Address:Meerut

Waiting time at shivalya toll plaza meerut was much more than 10 minutes and still the tax was deducted inspite of the new rule of no tax on waiting time of more than 10 mins....
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