National Highways Authority of India [NHAI] Complaints & Reviews

Indalwai Tollgate located at National haiway 44 in Nizamabad District, Telangana 15 minutes non working of scanner and no proper response from tollgate official

Sir,
I would like to draw your kind attention towards the pathetic and most dangerous state of roads in my town near national highway 8 (now known as NH48)
For the last past years, the road condition has been getting worse and almost dangerous to everyone’s health.
We have made so much complaint to sarpanch and Mla of our area, but no action has been taken.

The material of road (all layers of road) was breaks down in small pieces 8 months ago after that its getting converted into small particles and right now the matter is in powdered form due to which the people having breathing problem because the road matter mixes with air and goes in the lungs through breathing.This situation is getting dangerous for everyone’s life.

It will even takes an individual’s life and affects the health of the peoples.

This road serves a large number of shops and houses in this area. There is a lot of traffic on the road due to diversion because of kishan andolan on borders.So i request you to take an immediate action to repair the road and help us to getting out from this situation.

Thanking you
Concerned citizen

The toll collection of Nasirabad Toll Plaza on NH53 (old NH 6) has started from August 15 and the public toilets are still not available to the public. Please appoint an agency for daily cleaning and maintenance as soon as possible.

सर रतलाम से आगे जाने पर चिकलीया टोल प्लाजा से इंदौर की तरफ जाने पर रोड की स्थिति ठीक नही है रोड के बीच मे काफी गड्ढे है जिससे वाहनों को नुकसान हो रहे हैं एवं कभी भी जान माल का नुकसान हो सकता है
कृपया इसका निराकरण करने की कृपा करें

Nh 30 road ( raiberli to lucknow ) condition is very poor .
It has many pit holes ang vehicle is getting damage
toll is being collected by agency but he is caring the maintenance of road

1-There is only one counter available for making Monthly Free /paid pass
2-Slow internet connection.
3-The facility to generate monthly pass online is not available.
Due to non-availability of above mentioned facilities, the public has to wait in the queue for hours. Please help to meet the expectations of the public by removing the above mentioned problem

Scrap dealer has encroched the Highway near Shirdon village Raigad District
between Jay Bajrang Dhaba and Transindia Container yeard

Mumbai nashik road condition are pathetic even then toll is being collected.

Iam submitting this complaint against Paliyekkara Toll plaza (Thrissur-Kerala) because of the unnecessary delays they are creating in the fastrack lines.
Since we are paying the fastrack fees to avoid the long que at the toll plaza we are supposed to pass the toll booth as fast as possible. But in this specified toll plaza theaverage waiting time for a vehicle to pass the toll is 15 minutes. They not only shows no value for our time and money but also humiliating the customer in an artogant manner if some one questions them about the delay.
The fastrack sensors here using are always showing errors and creates large chaos. It may be the equipments are of low quality. Other toll plazas like Kumbalam toll is sensing the fast track much before the vehicle approaches the barrier and permits them to pass without stopping the vehicle.
But here the sensors are pathetic and we need to stop the car for atleast 15 seconds in front of the barrier to be read.
So i request you to do the needful for the same.

While travelling from Pune to Mumbai, the message of Low balance came up on screen - so I was asked to pay cash.
But amount of 203 was also deleted from my Fast tag.
Kindly check the transactions in attached receipts (both manual and the fasttag report)

Hi,

I was earlier using icici bank fasttag and I stopped using it coz the glass of the car was replaced and my husband took a new fassttag from Axis bank but whenever we are using this new fasttag, it is being used coz the old icici fasstag is still active and I have done all the formalities to close the old fasttag but sill those people are not closing my fasstag because of which we have to give toll double the amount despite of having a valid fastag. Can you please take some action against these icici people.

Reg no : MH14HW5342

Regards,
Lajwanti
[protected]

I passed Hiremannur Toll Plaze Dt: Koppal (KA) at 12:29 hrs on 02/10/2021. Toll Plaza is maintaned by KIS Grpoup.
My car is KA25MC3539 FasTag enabled with adequate balance.
Staff at the toll first told be that I will have to pay cash as my FasTag is blacklisted. When I disagreed he told me that there is no balance. When I showed SMS alert of my previous debit he asked me to "Just pay and go".
When I asked for his ID he showed an ID which apparently was not his.
Showed ID particulars: Doddappa; Address: Hanchinal; Desgn: Security; Mob No:[protected].
By the behaviour it was very clear that he had fraudulent intentions.
I would severe disciplinary action may be initiated against him under inti, mation to me.

On Ujjain Highway i.e. Ujjaini toll plaza while returning back from mandsaur to indore i.e. on the same day they collected toll of Rs 10 giving toll is not a problem but after having fast-tag also they denied us by saying that fastag doesn't work during night time and collected toll from us... I hereby demand proper action to be taken on this fastag issue...

Yours Sincerly
Indian Citizen

On Oct 9 at 6.19pm I crossed ecr uthandi toll gate ecr Chennai and return at 10.05pm same day but they detected 39rs for single entry and then 60rs for return entry.

Transaction details for your reference. I'm not sure why two times detected. Pls check

Paid Rs 39.0 toll for TN59BA4780 at Uthandi on 09 Oct 2021, 06:19 PM. TxnId: 0000000000010404585448.Updated Paytm Bal: Paytm Wallet- Rs 780

Paid Rs 60.0 toll for TN59BA4780 at Uthandi on 09 Oct 2021, 10:05 PM. TxnId: 0000000000010304221559.Updated Paytm Bal: Paytm Wallet- Rs 720

Sir kamrej toll plaza is surat parsing is 20 rs and my fast tag rs 80 cut please check and refund my money

Sir
I was driving back to Bangalore on doddaballapura to Bangalore road on my car ka05mn5570 at 3.45 pm..due to toll issues at kadathanamle toll plaza i had to wait for 15 mins.. as there is. Rule to not to take the toll fee of it exceeds 3 mins.. but your toll.persons hve deducted . I have the video evidence.. pls pay back the fee and penalty for wasting my time...

This complaint is regarding National Express No1 from Vadodara to Ahmedabad (Gujarat). On the Vadodara Toll Tax end, many trucks are parked on both the sides of the Toll Tax creating problem for the daily commuters . The illegal parking of the trucks makes the road on the both the sides of the toll tax very narrow leading to more accident changes. The Toll Manager is responsible to look into this but they do nothing after multiple complaint. I request you to clear the truck parking on both the directions of the toll tax booth for atleast 500 mtrs so that the road is clear for the daily people who are doing daily up and down from Vadodara to Ahmedabad on daily basis and we are the regular people who are endangering of life due to this issue. Requested to look into ASAP. My phone number is [protected] and email ID is [protected]@yahoo.com

अगर आप 5km दूर अपने बच्चों को स्कूल छोड़ने जाते है टोल पर आपको टोल देना पड़ेगा डेली लोकल गाड़ी होने बाबजूद ओर हेवी ट्रैफ़िक का सामना करना पड़ेगा कितना टैक्स की मार दोगे आम जनता को

National highway 4 Sira - Tumkur must be repaired…..otherwise the area might become accident prone zone…….see through the problem…….thank you

Nandi Infrastructure Corridor Enterprises Road (NICE) Road is not accepting FasTag even after it was mandatory from Feb'2021

Usually a car driver wait in lane more than 8 minutes just to pay the toll.

Can you please check on this?