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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 127

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M
Mayank Basida
Sep 30, 2021
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Maintenance of LED

Address:NH-27, Gondal Chowk,Rajkot-360002, Gujarat

Here by, I am requesting you to resolve the problem of not working LED Light polls for over 2 years...
Vehicle drivers are facing sharp troubleness while driving. As not working LEDs, probability of accidents are at its peak. We are facing these problems for a long time ...Please do your works on this situation. Waiting for your positive approach.

Location- Gondal Chowk Over Bridge, NH-27, Rajkot, Gujarat...
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Today I went to vellore CMC hospital from Chennai, when crossing the chennasamudharam toll plaza in the morning my fast tag was working fine and had a balance of Rs.500. When returning back to Chennai, toll booth workers said I dint have sufficient balance on my fasttag so have to pay for crossing the toll. Now after crossing the toll in fasttag also my money got deducted as well as I paid Rs.50 for crossing the toll. Pls guide me in resolving...
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Dear Team
HDFC customer id[protected]
Vehicle MALB251CYMM158664
For my new car, the dealer purchased HDFC Fastag & he charged me for the same.
As it is new car registration, the card was issued with Chasis number.
I would like to update the car registration number in place of chasis number.
I have been following up with HDFC Helpdesk for the same. As per their advise, my email id needs to be activated...
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M
Mahaveer_123
from Allahabad, Uttar Pradesh
Sep 30, 2021
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Damage of road in n NAINI BRIDGE PRAYAGRAJ

I inform you to naini leprosy mission anaini bridge Iis constructed by NHAI, the road of leprosy mission chauraha CHAURAHA SIDE IS VERY DAMAGED, CAR AND BIKE RIDER IS ACCIDENT MANY TIME. I AM XOMPLAINT TO UPPWD FOR MAINTAIN THE ROAD BUT UPPWD SAID THIS RIAD BRIDGE IS UNDER RHE NHAI, SO UPPWD NOT MAINTAINENANCE TO ABOVEAAID ROAD...
I REQUUEST YOU TO IMMEDIATE THE NAINI LEPROSY MISSION CHAIRAHA BRIDGE ROAD IS MAINTAIN...
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Address:plot no 290c, flat no 301, addagutta society, opp jntu, hyderabad-500085

I was travelling with my family from Vijayawada to Hyderabad. At Nandhigama By pass road work is going on and there are no reflectors to road block or partitions during night time it is very dangerous.
Hit a road block which to the edge o[censored]nder construction road which is not visible at night as it is completely dark. The moment I saw cut the vehicle to left and we hit the right tyre and axle. Vehicle rolled once. None o[censored]s had any...
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C
Care2020
from Hisar, Haryana
Sep 30, 2021
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Construction of speed breakers at crossings

Address:NH10 hisar cantt

2 days ago a person met with an accident
while he was crossing highway on his scooty. He was coming from his work when an overspeeded car hit his scooty and he lost his life.Please construct proper speed barriers at crossings so that no one else looses his life and family.
Kindly take this issue on serious note....
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G
GOPAL KRISHAN AGARWAL
from Sikar, Rajasthan
Sep 30, 2021
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Toll charges though raj govt announced for reet exemption

Address:Flat No-2B , Metro Heights Apartments, Near Shiv Mandir, Shiv Road,Ratanada

While returning on 26 Sep 2021 from Pali to Jodhpur after examination by Car RJ-19 CF 0970 at NIMBOLI Toll Plaza at 0638 PM I shown REET admit card for scan and was left by staff, but today I received a SMS for Rs 50 has been deducted from my PayTM through Fast Tag. It is wrong to deduct money like this and it is against Govt Orders....
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V
vishe54
from Pune, Maharashtra
Sep 29, 2021
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I am writing this letter for the non-active lights on KMP expressway

If you want to reduce the number of accidents on the express way. Please it's a humble request please provide running lights at night. It is very difficult to travel at night because o[censored]navailability of lights, even if there is physical light poles and they are not working then what's the point of constructing the poles there and risking everyone's life. Please solve it as soon as possible. I am talking about KMP expressway in Haryana....
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N
Navneet Nandan
from Mumbai, Maharashtra
Sep 29, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Dedicated plantation corridor on both sides if NHAI Highways

Address:Khaderan singh Marg ( near gopal bhawan)Adjacent to Transformer Sahay bhawan

Sir
There seems to be no policy in NHAI regarding putting solvent coated paverblock on both sides of black topped portion
Moreover there is no dedicated multiple tree corridor on both sides in a planned manner like you see in image
So NHAI must make provision for dedicated tree corridor and paveblock strip on both sides of black top area to prevent muddy water entering highway portion
Regards
N Sahay...
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N
Navneet Nandan
from Mumbai, Maharashtra
Sep 29, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Provide solid cc Guardwall and solid stone retaining walls

Address:Khaderan singh Marg ( near gopal bhawan)Adjacent to Transformer Sahay bhawan

Sir
NHAI is compmetibg chardham highway project
But in process it has ravaged and plundered the hill side
I saw very few section very Few places where retaining walls gave been constructed Retaining wall prevent landslides So strong 2 feet stone brick retaining walks of 6 feet minimum height should be constructed all along
Secobd thing is building strong stone brick guardwalls on valley side shoykd be constructed...
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M
madhukar Gosavi
from Alibag, Maharashtra
Sep 29, 2021
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Ghoti Toll plaza complaint

Address:Ghoti toll plaza

My car has a fast tag.
When there is a balance on the account, the toll plaza is not scanned, the camera is brought, it is not read no balance, toll plaza staff ask for cash. As on 27/09/2021, 5.00 am My car would have reached Ghoti Toll plaza, lane no. 2 stood for about half an hour. Toll plaza staff ask for cash, After a 30-40 munites while they see what the balance looks like....
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S
Shivam465
from Shimla, Himachal Pradesh
Sep 29, 2021
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Additional penalty charged

Sir, Vehicle number-HP 62A 2248 was charged penalty for the fastag low balance for amount 110/- Also the fastag was not low on balance and transaction was completed from fastag for 55/-
Fastag number- HP62A2248...
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Address:house no 45,ahamadpur naya gaon,post-pilkhuwa

श्रीमान जी आपको अवगत करना चाहता हूँ की छिजारसी टोल प्लाजा पिलखुवा पर अगर किसी भी कार का फास्टटैग डैमेज होकर नया लगाया जाता है तो उस पर सम्बंधित सभी लोकल पास बेकार हो जाते...
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G
gabrial
Sep 29, 2021
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Fastag cancellation related

Sir, i have a fastag from sbi. i have sold the vehcile(bus) with sbi fastag now, i had a contract with the bus in education instituion and the bus is registerd in name of the principal of instituion, when i try to cancel the tag they are asking me to provide a canceled check in the name of rc owner (i.e the principal) and a canceled check cannot be produced as it is a designation and presently i am not the contractor there. Even with repeated...
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S
Shri Raj Srivastava
Sep 28, 2021
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Bad riding quality jhansi kanpur nh

Extremely bad riding quality while travelling from JHANSI to kanpur.. Norms of riding quality fully ignored.. Patches too are not attended in many section. NHAI officers impose strict penalty on consultant and concesdionaire...
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J
Jitusaavi
from Gandhinagar, Gujarat
Sep 28, 2021
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Toll plaza raksha

Address:Raksha toll plaza

I had journey two times, one in last year and second one is today 28.09.2021. but found that road shivpuri to jhansi is worst and my vechile is also got damage. so why there is chage on toll 110 rs. it should be free or you have to pay for vechile damge....
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Address:Egatur Toll Plaza, OMR, Chennai

I am regularly using the monthly FasTag recharge of Rs.1, 100 (Egatur Toll Plaza) and so far there was no problem till 24th Sep 2021.

But on 25th & 27th Sep 2021 suddenly it deducted 60 each. This complaint was raised by me on 25th Sep itself, but no resolution yet.

Luckily I had some balance in my FasTag wallet. Otherwise they would have stopped me at the Toll. .

Please correct the issue at Egattur...
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N
Nirmal9413
from Deh, Rajasthan
Sep 27, 2021
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Road maintain or repairing

NH 62, Jodhpur to Nagaur near Bhawad fanta, road is broken, it is a huge problem and a danger place for all vehicle, plz repair this broken road as soon as possible...
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P
parthrg25
from Nagpur, Maharashtra
Sep 27, 2021
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Public safety

I hereby want to draw your attention on a very serious issue concerning public safety.I am regular traveller on NH53 to Nagpur via lakhani and SAKOLI I am having a problem with flyover which is under construction in Lakhani.The contractor is not taking proper measure to ensure public safety.On my way to Nagpur while passing under a bridge loads of cement has been dropped on my Vehicle that cause permanent damage and nobody is there to listen.I...
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Address:NH48

I was heading towards Jaipur for my exam on 26th September. At Toll plaza, i was charged 280/- and when i asked if fastag is working or not, the person denied and said only cash is acceptable.
Today while i was returning, the same toll plaza deducted money from my fastag wallet....
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