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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 134

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N
Nipun Bagaria
Sep 16, 2021
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Address: G. K. INTERNATIONAL, MARWARI MOHALLA, PACHAMBA, GIRIDIH, JHARKHAND- 815316

I would like to register a complaint against N.H.A.I. Sosokhurd toll plaza NH-23 Chas-Ramgarh in the state of jharkhand regarding the toll amount paid twice.

I was told that the Fastag balance is low and the money was asked in cash double the toll anount which was Rs 40/- and as a fine i had to pay an amount of Rs. 80/- and i even recieved a message From Fastatg that the account was also debited by amount of Rs 40/-

Soi would like the authorities to take appropriate actions against the same and refund the wrong amount which was Rs 80/- back to my account
I can confirm this as I just crossed the toll about 10 mins ago. Why is NHAI ignoring this complain? Does everything need to be brought before a court or a tribunal?
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    Madhukaran Ramesh
    Sep 16, 2021
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    Hello, I'm Ramesh I was traveling back to home from Salem, at Nathakarai toll plaza I was charged double for not having enough money on my fastag account, but the truth is there was enough amount in my account and what's even worse is the amount has also been debited from my account and still I have been charged for a sum of 100 rupees. I kindly request you to take necessary actions for this and we demand you for a refund of amount back.

    Thank you
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      R
      Sep 16, 2021
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      Address: हरिद्वार

      महोदय मोतिचूर फ्लाईओवर हरिद्वार मे बिजली ली तार ओपन पड़ी है बरसात का समय है कर्रेंट फैलने की पूरी संभावना है कुछ तार टेप लगाकर जमीन पर छोड़ दी है हादसे का इंतजार है कृपया समाधान करें
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        A
        Anshqy
        Sep 16, 2021
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        Address: shahada

        Concrete road work is under progress from last more than 3 years from khetia (451881) dist barwani(M.P) to nandurbar(M.H) 425409.
        between khetia to shahada there is a patch of 3kms which is in very worst condition.even the bridge is completely damaged with very big potholes.
        its life threatening to travel in rains.
        and also the road between shahada(M.H) 425409 to sarangkheda (M.H) has also been very poorely damaged but no repair work is done.
        since there is contionous traffic on this road heavy containers drives on the wrong side to avoid potholes which is very dangerous and small vehicles needs to be driven very carefully to avoid potholes.
        many vehicles have been badly damaged and many accidents are happening on both these highways.
        kindly look into this at your earliest and do needfull.
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          skumardnb
          Sep 16, 2021
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          Address: Plot No-438, Cooperative Colony, Bokaro Steel City

          Sir
          due to some work i crossed toll plaza at tand balidih at bokaro via my car no jh 10at 8003 on 13.09.2021 at 16.40.
          a sum of rs.35.00 was deducted via fast tag wallet no [protected].

          it is to bring to your notice that the staff of the toll plaza misbehaved with me in worst manner in from of my family members.

          i was having “fasttag” with my vehicle. as the car ahead of me crossed the plaza i started crossing the plaza with an impression that the amount must have been deducted from my account. but suddenly the barricade was put down by the plaza people which resulted in scratches in the from glass of the car.

          i objected on the matter as i was passing as per norms then how they can put down the barricade resulting in damage to my vehicle.

          suddenly all the toll plaza people gathered there and told me that i was to stop there and i can only proceed after their permission.

          after that all of them started abusing in worst manner and in vulgar language in front of family members and instructed that i must leave the place immediately or i may face dire consequences.

          i request you to make an enquiry into the matter and please ensure that such humiliating act should not be repeated in future with a person of age 58 years.
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            Satyajit Daspattanayak
            Sep 15, 2021
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            Address: Sergarah toll plaza,Near sergarah police beat house,NH5, sergarah square,756001

            Dear sir/Madam
            I Satyjit das from Odisha (Balasore)and my complaint against Ur NH5 Sergarah toll plaza .The employees are sitting near the booth n also in Vip lane always miss behave to us also all other vehicles and The boys are working as support staff at every lane and use slang word n the vehicle owner also with his family (like ladies n kids)r inside the vehicle harrasment always I m also facing twice the same problem please take a valuable steps n find out the culprit and push penalty or hand over to police please please take action against the gate ..

            Thanks.
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              T
              theheartsurgeon amritsar
              Sep 15, 2021
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              The Attari bypass road surfece especially over flyovers is very bumpy and poor quality. Also exits are very poorly placed and unmarked
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                Rajesh kumar Dumbhare
                from Durg, Chhattisgarh
                Sep 15, 2021
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                Address: Riddhi Siddhi Colony, Kaurin Bhatha, E-8

                The highway road going from Deori (Maharashtra) to Nagpur has become very bad, potholes have been made in places and there is no maintenance at all, small vehicles cannot run more than the speed of around 50, driving small vehicles at night means To be in an accident is to happen. Whereas toll tax is collected in 4 places. There are valleys in 3 places and there is a single road, there are also potholes. Why is the rod bad when the toll tax is being collected in full

                देवरी (महाराष्ट्र ) से नागपुर जाने वाला हाईवे रोड बहुत ही खराब हो गया है, जगह जगह गड्ढे बन गए है और मेंटेनेंस बिल्कुल भी नही है, छोटी गाड़ियों के 50 के आसपास की स्पीड से ज्यादा नही चला सकते, रात को छोटी गाड़िया चलाना याने दुर्घनाग्रस्त होना ही होना है । जबकि टोल टैक्स 4 जगहों में ले लिया जाता है । 3 स्थानों में घाटियां है और सिंगल रोड है वहा भी गड्ढे हो गए है । जब टोल टैक्स पूरा लिया जा रहा है तो रॉड खराब क्यो है ?
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                  K
                  Kondur Venkat Bavani
                  Sep 15, 2021
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                  Fast tag not accepted rowdies manning gate one horns the bearded rascal dares to call them lanjakodaka gudha musuko.
                  I am ambassador to the United Nations and am the witness to this nonsense. When there is a national ruke every toll operates only on fast tag. How can these Rascals demand cash not even accepting cards or phone pe gpay.
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                    S
                    samirvyas123
                    from Rajula, Gujarat
                    Sep 15, 2021
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                    I would like to inform you that road condition near Budhel (Bhavnagar to Una)Gujarat, is uneven at the level that vehicle bottom surface is hit the road may be damaged.
                    Ramp angle is more than 45 degree and unable to see front vehicle during slope up
                    I understand that work is in progress, but such minimum safety requirement to be ensure to prevent major accident and property damage
                    All toll roads are having same conditions, nobody is free to attend your problem... just collect tax only.
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                      A
                      agarwalla gopal
                      Sep 15, 2021
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                      Address: HARISHCHANDRAPUR

                      I know up down changes 95
                      But debited 180
                      18mile toll plaza
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                        A
                        Aatif Fozze
                        Sep 15, 2021
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                        Address: Nh24 district Amroha village choudharpur flay over

                        Amroha jila ke choudharpur gav se nh24 nikal raha h or yaha nh 24 par ek flayover h choudharpur me yaha parmanent pani bhara rehta h jiske vajah se roj sadak hadse ho rahe h or aam janta bhout parehaan h hamare aapse aapeel h ke eska jald se jald solution karne ke karpya kare
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                          hiteshgarg
                          from Naraingarh, Haryana
                          Sep 15, 2021
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                          Address: NARAINGARH TO KALAAMB 10KM ROAD CONDITION

                          Kindly inform you kalaamb a industrial area and many peoples works in kalaamb industry, peoples daily travelling by two wheelers
                          many times some peoples pass away in accident reason road condition
                          so please see the matter and repair the road
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                            atuljoshi02
                            from Kalwa, Maharashtra
                            Sep 15, 2021
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                            Address: Arjunalli Toll Plaza

                            I was travelling from Shahapur to Kalwa. The road has been deteriorated at several places. Either they should maintain road or stop collecting unauthorised toll if they do not have capacity to maintain roads. Actually the toll structure is also incorrect. For using just 25 KM of road I am supposed to pay a toll of Rs 120
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                              Sourabhsingh1
                              from Rewari, Haryana
                              Sep 14, 2021
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                              Address: Sourabh Singh

                              On NH 352 Near Rewari Haryana and Jhajjar Haryana road condition is not good .
                              Please fill holes on priority
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                                Rakesh Vaidya
                                Sep 14, 2021
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                                Address: Anewadi Toll Plaza

                                As per Maharashtra govt announce about toll free travel in Ganeshostav for kokan reigon, i had travelled on 11 th Sept from Pune to Chiplun, there at Anewadi toll they asked for toll tax 140 Rs from Me. Asked about examption the toll fellow said need pass from police. you are aware that from breakthe chain program person can travel within state whithout pass still i need t o pay 140 rs same on 14th sept during return journey also i need to pay 140 Rs. and toll admin spoke ruthlessly.( Mr Sachin-[protected])
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                                  Süñîl Mēēna
                                  Sep 14, 2021
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                                  Today, on 14/09/2021, at around 5 PM, the toll amount is collected even after showing the police I card from Amoli Chhokarwada toll due to government work.
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                                    Prajwal Kumble
                                    Sep 14, 2021
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                                    Hello Officer,

                                    I wanted to inform you that, conditions of road in Mumbai- Agra national highway near kharegaon- Majiwada is unsatisfactory. Roads are filled with potholes, due to which movement of vehicles is slowed down and obstructed leading to heavy Traffic jam. It is causing lot of inconvenience for residents of local areas to travel and use of that road. So its my humble request to repair the road aa early as possible.

                                    Thankyou!
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                                      Rohitmaliknhai
                                      Sep 14, 2021
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                                      Address: nhai delhi office

                                      Dear Sir/Mam,
                                      I am a daily travelers from mavikalan to jakhauli on EPE (Eastern peripheral Expressway).
                                      one side m orning 25 rs and return eveaning 15 rs
                                      Total = 40
                                      But twice or thrice in a week in eveaning it deduct 50 rs
                                      total 75 / day .
                                      Can you please explain why i am paying extra from last six months.
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                                        Vanakkam Printers
                                        Sep 14, 2021
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                                        Address: 107/2, TG ANNANAGAR, THIRUVERKADU MAIN ROAD, AMBATTUR, CHENNAI - 600 077.

                                        Sweage water oozing out from man hole and stagnant on national highway
                                        in Thiruverkadu to Ayapakkam main road . Health issue like DENGUE, TYPHOID, DYSENTRY diseases threatening public. Many road accidents meets on this road daily. Please take necessary step ASAP. and save public lives.
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