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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 135

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A
Anshqy
Sep 16, 2021
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Address: shahada

Concrete road work is under progress from last more than 3 years from khetia (451881) dist barwani(M.P) to nandurbar(M.H) 425409.
between khetia to shahada there is a patch of 3kms which is in very worst condition.even the bridge is completely damaged with very big potholes.
its life threatening to travel in rains.
and also the road between shahada(M.H) 425409 to sarangkheda (M.H) has also been very poorely damaged but no repair work is done.
since there is contionous traffic on this road heavy containers drives on the wrong side to avoid potholes which is very dangerous and small vehicles needs to be driven very carefully to avoid potholes.
many vehicles have been badly damaged and many accidents are happening on both these highways.
kindly look into this at your earliest and do needfull.
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    skumardnb
    Sep 16, 2021
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    Address: Plot No-438, Cooperative Colony, Bokaro Steel City

    Sir
    due to some work i crossed toll plaza at tand balidih at bokaro via my car no jh 10at 8003 on 13.09.2021 at 16.40.
    a sum of rs.35.00 was deducted via fast tag wallet no [protected].

    it is to bring to your notice that the staff of the toll plaza misbehaved with me in worst manner in from of my family members.

    i was having “fasttag” with my vehicle. as the car ahead of me crossed the plaza i started crossing the plaza with an impression that the amount must have been deducted from my account. but suddenly the barricade was put down by the plaza people which resulted in scratches in the from glass of the car.

    i objected on the matter as i was passing as per norms then how they can put down the barricade resulting in damage to my vehicle.

    suddenly all the toll plaza people gathered there and told me that i was to stop there and i can only proceed after their permission.

    after that all of them started abusing in worst manner and in vulgar language in front of family members and instructed that i must leave the place immediately or i may face dire consequences.

    i request you to make an enquiry into the matter and please ensure that such humiliating act should not be repeated in future with a person of age 58 years.
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      S
      Satyajit Daspattanayak
      Sep 15, 2021
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      Address: Sergarah toll plaza,Near sergarah police beat house,NH5, sergarah square,756001

      Dear sir/Madam
      I Satyjit das from Odisha (Balasore)and my complaint against Ur NH5 Sergarah toll plaza .The employees are sitting near the booth n also in Vip lane always miss behave to us also all other vehicles and The boys are working as support staff at every lane and use slang word n the vehicle owner also with his family (like ladies n kids)r inside the vehicle harrasment always I m also facing twice the same problem please take a valuable steps n find out the culprit and push penalty or hand over to police please please take action against the gate ..

      Thanks.
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        T
        theheartsurgeon amritsar
        Sep 15, 2021
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        The Attari bypass road surfece especially over flyovers is very bumpy and poor quality. Also exits are very poorly placed and unmarked
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          R
          Rajesh kumar Dumbhare
          from Durg, Chhattisgarh
          Sep 15, 2021
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          Address: Riddhi Siddhi Colony, Kaurin Bhatha, E-8

          The highway road going from Deori (Maharashtra) to Nagpur has become very bad, potholes have been made in places and there is no maintenance at all, small vehicles cannot run more than the speed of around 50, driving small vehicles at night means To be in an accident is to happen. Whereas toll tax is collected in 4 places. There are valleys in 3 places and there is a single road, there are also potholes. Why is the rod bad when the toll tax is being collected in full

          देवरी (महाराष्ट्र ) से नागपुर जाने वाला हाईवे रोड बहुत ही खराब हो गया है, जगह जगह गड्ढे बन गए है और मेंटेनेंस बिल्कुल भी नही है, छोटी गाड़ियों के 50 के आसपास की स्पीड से ज्यादा नही चला सकते, रात को छोटी गाड़िया चलाना याने दुर्घनाग्रस्त होना ही होना है । जबकि टोल टैक्स 4 जगहों में ले लिया जाता है । 3 स्थानों में घाटियां है और सिंगल रोड है वहा भी गड्ढे हो गए है । जब टोल टैक्स पूरा लिया जा रहा है तो रॉड खराब क्यो है ?
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            K
            Kondur Venkat Bavani
            Sep 15, 2021
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            Fast tag not accepted rowdies manning gate one horns the bearded rascal dares to call them lanjakodaka gudha musuko.
            I am ambassador to the United Nations and am the witness to this nonsense. When there is a national ruke every toll operates only on fast tag. How can these Rascals demand cash not even accepting cards or phone pe gpay.
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              S
              samirvyas123
              from Rajula, Gujarat
              Sep 15, 2021
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              I would like to inform you that road condition near Budhel (Bhavnagar to Una)Gujarat, is uneven at the level that vehicle bottom surface is hit the road may be damaged.
              Ramp angle is more than 45 degree and unable to see front vehicle during slope up
              I understand that work is in progress, but such minimum safety requirement to be ensure to prevent major accident and property damage
              All toll roads are having same conditions, nobody is free to attend your problem... just collect tax only.
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                A
                agarwalla gopal
                Sep 15, 2021
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                Address: HARISHCHANDRAPUR

                I know up down changes 95
                But debited 180
                18mile toll plaza
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                  A
                  Aatif Fozze
                  Sep 15, 2021
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                  Address: Nh24 district Amroha village choudharpur flay over

                  Amroha jila ke choudharpur gav se nh24 nikal raha h or yaha nh 24 par ek flayover h choudharpur me yaha parmanent pani bhara rehta h jiske vajah se roj sadak hadse ho rahe h or aam janta bhout parehaan h hamare aapse aapeel h ke eska jald se jald solution karne ke karpya kare
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                    H
                    hiteshgarg
                    from Naraingarh, Haryana
                    Sep 15, 2021
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                    Address: NARAINGARH TO KALAAMB 10KM ROAD CONDITION

                    Kindly inform you kalaamb a industrial area and many peoples works in kalaamb industry, peoples daily travelling by two wheelers
                    many times some peoples pass away in accident reason road condition
                    so please see the matter and repair the road
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                      A
                      atuljoshi02
                      from Kalwa, Maharashtra
                      Sep 15, 2021
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                      Address: Arjunalli Toll Plaza

                      I was travelling from Shahapur to Kalwa. The road has been deteriorated at several places. Either they should maintain road or stop collecting unauthorised toll if they do not have capacity to maintain roads. Actually the toll structure is also incorrect. For using just 25 KM of road I am supposed to pay a toll of Rs 120
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                        S
                        Sourabhsingh1
                        from Rewari, Haryana
                        Sep 14, 2021
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                        Address: Sourabh Singh

                        On NH 352 Near Rewari Haryana and Jhajjar Haryana road condition is not good .
                        Please fill holes on priority
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                          Rakesh Vaidya
                          Sep 14, 2021
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                          Address: Anewadi Toll Plaza

                          As per Maharashtra govt announce about toll free travel in Ganeshostav for kokan reigon, i had travelled on 11 th Sept from Pune to Chiplun, there at Anewadi toll they asked for toll tax 140 Rs from Me. Asked about examption the toll fellow said need pass from police. you are aware that from breakthe chain program person can travel within state whithout pass still i need t o pay 140 rs same on 14th sept during return journey also i need to pay 140 Rs. and toll admin spoke ruthlessly.( Mr Sachin-[protected])
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                            S
                            Süñîl Mēēna
                            Sep 14, 2021
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                            Today, on 14/09/2021, at around 5 PM, the toll amount is collected even after showing the police I card from Amoli Chhokarwada toll due to government work.
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                              Prajwal Kumble
                              Sep 14, 2021
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                              Hello Officer,

                              I wanted to inform you that, conditions of road in Mumbai- Agra national highway near kharegaon- Majiwada is unsatisfactory. Roads are filled with potholes, due to which movement of vehicles is slowed down and obstructed leading to heavy Traffic jam. It is causing lot of inconvenience for residents of local areas to travel and use of that road. So its my humble request to repair the road aa early as possible.

                              Thankyou!
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                                R
                                Rohitmaliknhai
                                Sep 14, 2021
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                                Address: nhai delhi office

                                Dear Sir/Mam,
                                I am a daily travelers from mavikalan to jakhauli on EPE (Eastern peripheral Expressway).
                                one side m orning 25 rs and return eveaning 15 rs
                                Total = 40
                                But twice or thrice in a week in eveaning it deduct 50 rs
                                total 75 / day .
                                Can you please explain why i am paying extra from last six months.
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                                  Vanakkam Printers
                                  Sep 14, 2021
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                                  Address: 107/2, TG ANNANAGAR, THIRUVERKADU MAIN ROAD, AMBATTUR, CHENNAI - 600 077.

                                  Sweage water oozing out from man hole and stagnant on national highway
                                  in Thiruverkadu to Ayapakkam main road . Health issue like DENGUE, TYPHOID, DYSENTRY diseases threatening public. Many road accidents meets on this road daily. Please take necessary step ASAP. and save public lives.
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                                    D
                                    DrKanikaDas
                                    from Kolkata, West Bengal
                                    Sep 14, 2021
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                                    @NHAI_Official It is raining heavily today(14.09.21) at around 9.48 am.when there was a long wait time que in one lane so while lane changing in heavy rains...no staff came to help remove the barricade which needed to be removed in the lane beside to turn the car and change lane..so my driver had to alight in heavy rain and shift the barricade himself..seeing this.the staff held us up saying we cannot remove remove barricade ourselves.I work at a hospital.I'm a doctor...I was getting late .as they unnecessarily started shouting and behaving rudely...5-6 employees in total ..the commotion in turn caused holding up a long queue behind us .They themselves did not want to get out in the rain from their shades...and we're admonising my driver for doing their work!!! Very bad experience at Debra Toll Plaza.Baromail.NH6 West Bengal.please look into the matter.
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                                      Firoj Mansuri
                                      from Jodhpur, Rajasthan
                                      Sep 14, 2021
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                                      Address: Deoli tonk rajsthan

                                      Sir
                                      Deoli se kota jate h tab kishorpura toll h vha toll to pura liya jaata h par Deoli se kota jate h to road par bahut gadde h or road par jagah jagah gitti padi hui h or jaanvar baithe rahte h road par katav h aap se reqwest h ki yadi pura toll liya jaa rha hai to usse thik b kraya jaye
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                                        Sekhar Thapa
                                        Sep 13, 2021
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                                        On 11th Sept 2021 I travel frm shillong to guwahati and while going I was charged 80+80 in cash since I could not recharge my sbi fastag and while returning after around 1 hrs they charge me again 160 in cash plus I got the msg of Rs 80 deducted frm my fastag. So I paid total of Rs 400. Is it the correct charge taken frm me and moreover if balance was not there in fastag then why Rs 80 was deducted.pls resolve the matter
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