Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 8468
Resolved
214
Unresolved
8254
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 135

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
theheartsurgeon amritsar
Sep 15, 2021
Report
Copy

The Attari bypass road surfece especially over flyovers is very bumpy and poor quality. Also exits are very poorly placed and unmarked
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajesh kumar Dumbhare
    from Durg, Chhattisgarh
    Sep 15, 2021
    Report
    Copy

    Address: Riddhi Siddhi Colony, Kaurin Bhatha, E-8

    The highway road going from Deori (Maharashtra) to Nagpur has become very bad, potholes have been made in places and there is no maintenance at all, small vehicles cannot run more than the speed of around 50, driving small vehicles at night means To be in an accident is to happen. Whereas toll tax is collected in 4 places. There are valleys in 3 places and there is a single road, there are also potholes. Why is the rod bad when the toll tax is being collected in full

    देवरी (महाराष्ट्र ) से नागपुर जाने वाला हाईवे रोड बहुत ही खराब हो गया है, जगह जगह गड्ढे बन गए है और मेंटेनेंस बिल्कुल भी नही है, छोटी गाड़ियों के 50 के आसपास की स्पीड से ज्यादा नही चला सकते, रात को छोटी गाड़िया चलाना याने दुर्घनाग्रस्त होना ही होना है । जबकि टोल टैक्स 4 जगहों में ले लिया जाता है । 3 स्थानों में घाटियां है और सिंगल रोड है वहा भी गड्ढे हो गए है । जब टोल टैक्स पूरा लिया जा रहा है तो रॉड खराब क्यो है ?
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kondur Venkat Bavani
      Sep 15, 2021
      Report
      Copy

      Fast tag not accepted rowdies manning gate one horns the bearded rascal dares to call them lanjakodaka gudha musuko.
      I am ambassador to the United Nations and am the witness to this nonsense. When there is a national ruke every toll operates only on fast tag. How can these Rascals demand cash not even accepting cards or phone pe gpay.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        samirvyas123
        from Rajula, Gujarat
        Sep 15, 2021
        Report
        Copy

        I would like to inform you that road condition near Budhel (Bhavnagar to Una)Gujarat, is uneven at the level that vehicle bottom surface is hit the road may be damaged.
        Ramp angle is more than 45 degree and unable to see front vehicle during slope up
        I understand that work is in progress, but such minimum safety requirement to be ensure to prevent major accident and property damage
        All toll roads are having same conditions, nobody is free to attend your problem... just collect tax only.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          agarwalla gopal
          Sep 15, 2021
          Report
          Copy

          Address: HARISHCHANDRAPUR

          I know up down changes 95
          But debited 180
          18mile toll plaza
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aatif Fozze
            Sep 15, 2021
            Report
            Copy

            Address: Nh24 district Amroha village choudharpur flay over

            Amroha jila ke choudharpur gav se nh24 nikal raha h or yaha nh 24 par ek flayover h choudharpur me yaha parmanent pani bhara rehta h jiske vajah se roj sadak hadse ho rahe h or aam janta bhout parehaan h hamare aapse aapeel h ke eska jald se jald solution karne ke karpya kare
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hiteshgarg
              from Naraingarh, Haryana
              Sep 15, 2021
              Report
              Copy

              Address: NARAINGARH TO KALAAMB 10KM ROAD CONDITION

              Kindly inform you kalaamb a industrial area and many peoples works in kalaamb industry, peoples daily travelling by two wheelers
              many times some peoples pass away in accident reason road condition
              so please see the matter and repair the road
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                atuljoshi02
                from Kalwa, Maharashtra
                Sep 15, 2021
                Report
                Copy

                Address: Arjunalli Toll Plaza

                I was travelling from Shahapur to Kalwa. The road has been deteriorated at several places. Either they should maintain road or stop collecting unauthorised toll if they do not have capacity to maintain roads. Actually the toll structure is also incorrect. For using just 25 KM of road I am supposed to pay a toll of Rs 120
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sourabhsingh1
                  from Rewari, Haryana
                  Sep 14, 2021
                  Report
                  Copy

                  Address: Sourabh Singh

                  On NH 352 Near Rewari Haryana and Jhajjar Haryana road condition is not good .
                  Please fill holes on priority
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rakesh Vaidya
                    Sep 14, 2021
                    Report
                    Copy

                    Address: Anewadi Toll Plaza

                    As per Maharashtra govt announce about toll free travel in Ganeshostav for kokan reigon, i had travelled on 11 th Sept from Pune to Chiplun, there at Anewadi toll they asked for toll tax 140 Rs from Me. Asked about examption the toll fellow said need pass from police. you are aware that from breakthe chain program person can travel within state whithout pass still i need t o pay 140 rs same on 14th sept during return journey also i need to pay 140 Rs. and toll admin spoke ruthlessly.( Mr Sachin-[protected])
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Süñîl Mēēna
                      Sep 14, 2021
                      Report
                      Copy

                      Today, on 14/09/2021, at around 5 PM, the toll amount is collected even after showing the police I card from Amoli Chhokarwada toll due to government work.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prajwal Kumble
                        Sep 14, 2021
                        Report
                        Copy

                        Hello Officer,

                        I wanted to inform you that, conditions of road in Mumbai- Agra national highway near kharegaon- Majiwada is unsatisfactory. Roads are filled with potholes, due to which movement of vehicles is slowed down and obstructed leading to heavy Traffic jam. It is causing lot of inconvenience for residents of local areas to travel and use of that road. So its my humble request to repair the road aa early as possible.

                        Thankyou!
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rohitmaliknhai
                          Sep 14, 2021
                          Report
                          Copy

                          Address: nhai delhi office

                          Dear Sir/Mam,
                          I am a daily travelers from mavikalan to jakhauli on EPE (Eastern peripheral Expressway).
                          one side m orning 25 rs and return eveaning 15 rs
                          Total = 40
                          But twice or thrice in a week in eveaning it deduct 50 rs
                          total 75 / day .
                          Can you please explain why i am paying extra from last six months.
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vanakkam Printers
                            Sep 14, 2021
                            Report
                            Copy

                            Address: 107/2, TG ANNANAGAR, THIRUVERKADU MAIN ROAD, AMBATTUR, CHENNAI - 600 077.

                            Sweage water oozing out from man hole and stagnant on national highway
                            in Thiruverkadu to Ayapakkam main road . Health issue like DENGUE, TYPHOID, DYSENTRY diseases threatening public. Many road accidents meets on this road daily. Please take necessary step ASAP. and save public lives.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              DrKanikaDas
                              from Kolkata, West Bengal
                              Sep 14, 2021
                              Report
                              Copy

                              @NHAI_Official It is raining heavily today(14.09.21) at around 9.48 am.when there was a long wait time que in one lane so while lane changing in heavy rains...no staff came to help remove the barricade which needed to be removed in the lane beside to turn the car and change lane..so my driver had to alight in heavy rain and shift the barricade himself..seeing this.the staff held us up saying we cannot remove remove barricade ourselves.I work at a hospital.I'm a doctor...I was getting late .as they unnecessarily started shouting and behaving rudely...5-6 employees in total ..the commotion in turn caused holding up a long queue behind us .They themselves did not want to get out in the rain from their shades...and we're admonising my driver for doing their work!!! Very bad experience at Debra Toll Plaza.Baromail.NH6 West Bengal.please look into the matter.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                Firoj Mansuri
                                from Jodhpur, Rajasthan
                                Sep 14, 2021
                                Report
                                Copy

                                Address: Deoli tonk rajsthan

                                Sir
                                Deoli se kota jate h tab kishorpura toll h vha toll to pura liya jaata h par Deoli se kota jate h to road par bahut gadde h or road par jagah jagah gitti padi hui h or jaanvar baithe rahte h road par katav h aap se reqwest h ki yadi pura toll liya jaa rha hai to usse thik b kraya jaye
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sekhar Thapa
                                  Sep 13, 2021
                                  Report
                                  Copy

                                  On 11th Sept 2021 I travel frm shillong to guwahati and while going I was charged 80+80 in cash since I could not recharge my sbi fastag and while returning after around 1 hrs they charge me again 160 in cash plus I got the msg of Rs 80 deducted frm my fastag. So I paid total of Rs 400. Is it the correct charge taken frm me and moreover if balance was not there in fastag then why Rs 80 was deducted.pls resolve the matter
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ambreen Gul Shah
                                    Sep 13, 2021
                                    Report
                                    Copy

                                    Address: Kachkoot Fee Plaza @ Km 259

                                    This is regarding the toll plaza at Kachkoot on Srinagar Banihal expressway run by Ranchor Infra Dev p Ltd. This toll plaza keeps asking me to recharge my FASTtag account most of the times that I travel on this road. They charge me double the amount, and when I bring this to the notice of my bank, they inform me that my FASTtag account has balance. This happened yesterday also and I informed the staff there that I had recharged my account with Rs 600. And it would not be possible for me to have nothing in my account. They misbehaved with me. And this is usually what they do. They gang up in groups of four or five. I suspect that some sort of corruption is taking place at this toll booth. My bank informed me that my account had balance yesterday. I am going to change my FASTtag and opt for some other bank but I am not sure that this sort of behaviour won't be repeated at this toll booth. My ticket number is [protected] and it was generated at 15:11:59 on 12th September, 2021.
                                    On 16th September I was going to Saoner but in satnoor toll, Rs. 70 deducted From me when we come from Saoner the toll also deducted Rs. 70. That toll deducted double charge from me
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pankesh
                                      from Chennai, Tamil Nadu
                                      Sep 13, 2021
                                      Report
                                      Copy

                                      Hi Sir,

                                      My money got deducted from my fast tag and also they charged 200rs manually.
                                      HDFC Bank FastTag deducted: Rs 105 for Vehicle No: KA03NF0128 at: Pundag on:[protected]T17:38:25 Wallet: [protected] Bal: Rs 1422.87
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jeevanc263
                                        from Tirupati, Andhra Pradesh
                                        Sep 13, 2021
                                        Report
                                        Copy

                                        SV PURAM Toll Road (TIRUPATI - TIRUTANI) TOLL ROAD IS HORRIBLE.
                                        The above mentioned toll road is horrible in its own way, I would like to highlight the case as I am a frequent traveller in this way. From last 2 to 3 years the road with potholes are not sorted out and not rectified.
                                        Please take the necessary action on the same.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit