National Highways Authority of India [NHAI] Complaints & Reviews

Vehicle no HR 29 AF 1466 on Chhajasi toll plaza time05:38am(130rs)and return journey at08:56am(65rs)

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My vehicle wait in thoppur toll via Dharmapuri to salem between 12.08 am to 12.18 am. Due to the very poor delayed service by the toll workers nearly I wasted my half n hour journey time, also very frequently the employees in this toll very lethargic and irrespective to the toll payer, please do the needful action against thier irrespective attitude towards the public.

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Address: NH44,Tamil Nadu 624204

At kozhinjiipatti plaza(Troll charge) amount of 60 was debited at 16:47:19 from airtel fast tag and 60 was debited at 16:49:12 from Equitas Bank. This payment was done for the same number/vehicle.(Date-22/08/21)

Resolution - to credit back an amount of 60 from any one of the banks.

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Sir, We made fastag wallet recharge of axis bank wallet id:[protected] for Rs 2000 three times on[protected] one from axis bank account no: [protected] and two from Bank of Baroda account no [protected]. The recharge done through axis bank account is successful on the same day. And the two Rs.2000 recharge made through Bank of Baroda has credited in fastag account on[protected]. The remaining fastag recharge is unsuccessful nor refund is received till date. When raised complaint in Bank of Baroda it is been rejected saying goods/services provided. Inspite of repeated follow up with axis bank i am yet to receive the refund.

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Sir /madam we travel in swift desire 20/08/21 DL1RT9731 toll employee near rajokri toll plaza demand money for us threat misbehave and says you never cross this nha viechle driver is from kerela he is new in ncr area he show his license toll employee take out the key and demand 1100 rs why he demand money for us we are passenger this thing many passengers face and get tensioned because toll people behavior threat full and they try to make money with passenger what is going on NHA 8 kindly set discipline and make manner in NHA they not show his identity but put toll symbol jacket one of other toll employee try to tell him talk in manner after that we travel and cross the toll plaza kindly take action regarding this
Thanks and regard

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Dear sir,

We are paying 70 Inr per 60 kms from bangalore Hubli in NH4. for each 60 kms 20 kms Road is under construction and full of potholes. For example Tumkur bypass approx 10 kms full deterioted even then we are paying full fee by spoiling our vehicles.
Kindly look into this issue and provide solutions.

Regards,
Suresha E

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Address: Haldwani

I would like to inform you that despite of collecting toll charges from Fast Tag, this toll plaza collected tolls in cash as in cash transactions they don't refund change. They also cheated the customers. Today morning I am going to bareilly and at 11:53 AM I paid the to and from (Return Journey) toll charges in cash the copy of receipt is enclosed for your reference and as I forget some of my valuable item at friends house, due to which...

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Address: Container road, Kochi Kerala

I was traveling with my family on my car No. KL-07-CV-1543 via container road, Kochi Kerala, when I reached toll plaza there was two vehicles in front of me and there was no employee there to service the vehicles it Took more than 3 minutes waiting there when I reversed back went to another lane its the same issue.

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Address: NH-59 bhatwada near godhra

Website: Nhai

I am working at Porbandar and stays at jhalod near dahod i was come to celebrate rakhi at home and had put my scross car GJ20AH8181 at porbandar. Today at Bhatwada toll plaza on 20:23 pm my scross fastag was deducted so i felt tense that whether my car was stolen or what so i called to toll plaza and they take time of 1 hour and checked that it was not my car passed there so they told to refund my fastag.But this kind of situation is not acceptable they should need to be responsible. This was happened before with my friend with same toll plaza.

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Dear Team,

I travelled today from Pune to Kolhapur. Road quality from Pune to Khandala is at its worst. There are very large path holes in this patch and this road is very dangerous. There are no lane separators. Quality of road is very good whenever there is toll booth.

Please take appropriate actions because every single lives matter.

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Respected Sr ganne toll plaza rewa road pr Allahabad se rewa jaate time pr fast tag se 80rs kut jata h and Wapasi me rewa to Allahabad aane time pr 35rs kyu kata jata h Puchne pr koi response nhi Mila r na hi bataya jata h what the reason behind this...

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At toll plaza it took more than 10 min to pay the toll tax. At Baroda ahmedabad expressway at Baroda exit they were very slow.

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Address: C-604 ICON Appts CHI-3 Gr Noida

At about 1130 hrs, today ie 22 Aug 21 while travelling to Faridabad from Delhi in my car DL8CX6250, I stopped at the above Plaza to pay the toll. The reader seems to have had some problem since it read it as Black Listed, despite my tag wallet having a balance of Rs 500. I told the counter superviser so as he was demanding Rs 52 which seems to be the penal toll.
I was asked to move and stop ahead, where another person checked my car number with his APP and confirmed that there was balance and hailed for the portable scanner not readily available. I told him that the system at the gate is faulty and I wold not lie about the balance to which he suddenly erupted that he was not not an SC/ST but a Gujjar, the relevance of which I did not understand.
I came away after this but may I request you to take action to make the staff courteous in their behaviour.

Cdr K Raghav(Retd)

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Address: Irba, Nh33 meadata hospital

Its been 2 years since lights are not lighting, I have complaint many time in local authorities regarding cleanness and maintenance but never got solutions, today my concern is that please look atter a problem which we are facing is which is lights are installed but not working nor any one care plz plz and plz the place name is IRBA where Medanta hospital ranchi located, it's a humble request to you please fix the problem of lights because everyday we are facing problem light road accidents and all.. plz fix the light and light up our evening again. 🙏

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Address: 981/A SHIV VIHAR COLONY GANESHPUR

I have travelled in my car uk17e7637 when i reached to toll plaza between nagina dhampur they scaned the fastag manually and the payment not done, then they taken 75 rs cash but the same amount was deducted from my fastag. I want my money return.

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Address: Godhra Dahod highway. Piplod tall rax

Kindly informing you... In Gujarat piplod tall tax, godhara Dahod highway, not a single person of tall tax department wearing mask, when I have talk to him for mask he speak loudly.

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I passed through the toll plaza at Gurgaon on 21st Aug 2021 towards Jaipur, and returned from Jaipur on 22nd August 2021. Vehicle number HR26CN1525. Both times I have been charged return toll (135) instead of one way toll (70). No questions were asked. This is downright cheating. Please register complaint against toll operaror and refund 130.

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Address: Mumbai bandra

Customer care service...[protected]

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I travel through National Highway from Nastik to Mumbai toll road.

Conditions of road is wost toll authority just fill the patches with cement Blocks.

There are huge chances of accedants due to bad road construction

Toll plaza people are not coprative they even not taking complaints.

We are paying huge amount or toll but not getting the good roads

Please take immediate action

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Today on 22/08/2021 at 9:32am got a message of toll deduction at Manesar Toll Plaza (TXN ID :- FT[protected]) Rs. 70/- was wrongly deducted from my fastag ID :- 34161FA820328AA206E39260), though i was not traveling in my car-RJ14CA7601. The vehicle RJ14CA7601 was parked outside of my residence and has not been passed through any toll plaza. This fact can be verified by my cctv cameras and also from MANESAR Toll Plaza itself.
The amount was deducted without any authority by toll.
Requesting you to take appropriate action and refund the falsely deducted amount.

National Highways Authority of India [NHAI] Complaints & Reviews

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National Highways Authority of India [NHAI] reviews & complaints page 142

Toll on personal vehicle as commercial toll plaza

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Vehicle number PYOICV9291 delayance response by the toll workers the

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Dual payment at fast tag- reg

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Fastag recharge unsuccessful/ no refund

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Poor work no safety of passenger those trav

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Fastag payment

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Complaint Regarding Wrong toll collections at Mundiya Toll Plaza at Kiccha Bareilly Highway

Waiting time and staff shortage

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Car not passed toll but toll deducted

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Large Path holes

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Complaining about inaccurate information

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Toll plaza traffic

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Toll Plaza management at Faridabad-Agra highway for entry from Delhi

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About street light

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Payment mode

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Not a single person wearing mask at counters

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Toll plaza at Gurgaon

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National Highways Authority of India [NHAI] Complaint call center..9339558505

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Nashik Mumbai High way condition is worst

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Falsely deduction of toll

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