Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Feb 16, 2026
Complaints 8471
Resolved
214
Unresolved
8257
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 161

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anupisking
Jul 14, 2021
Report
Copy

Address: Bargadwa Chauraha post Moharipur District Gorakhpur Uttar Pradesh 273007 police chauki ke samne

Sir, you are informed that four lane road and drain construction work is going on from Jungle Kaurian to Mohdipur under Gorakhpur district, Uttar Pradesh pin code 273007 in which the construction of drain at Bargadwa Gorakhpur district, Uttar Pradesh pin code 273007 intersection is not up to the standard and they are not keeping the lid on it. demand of. Therefore, you are requested to take cognizance of the above information and take appropriate action after conducting an inquiry.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Santhan Anebajagane
    Jul 14, 2021
    Report
    Copy

    Address: 125,6th cross,dr,radhakrishnan nagar,pichaveeranpet,moolakulam,pondicherry-605010, house
    Website: scam of toll gates

    Hello sir,
    with out using the car toll charges has raised more then 3 times, 4 th july have charged toll from (pondicherry to tindivanam) 45 rupees and again (tindivanam to pondicherry ) 20 rupess so i have raised the complaient on 4 th july. Again 14 th july again got charges the same toll like i have been used. I have not been even took the vechical from morning till now but i got notisfication like i have been traveled. So kindly pls rectify my problems and refund my money . And its happening more then 4 times.
    Vechical number :py01cc0100
    ph:[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Santhan Anebajagane
      Jul 14, 2021
      Report
      Copy

      Address: 125,6th cross,dr,radhakrishnan nagar,pichaveeranpet,moolakulam,pondicherry-605010, house

      Hello sir,
      i am santhan from pondicherry, i have been charged toll gate with out using the road and i have not been travelled too, its happened more then 5 times. so kindly pls take the action and resolve my queries and make it as refund .thank u
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sukhi19
        Jul 14, 2021
        Report
        Copy

        I want to file complaint against bann toll of jammu jk. They have deducted money from my fastag on 14 july 2021 whereas i last visited this toll on 10 july 2021 and while crossing this toll money was already deducted. They deducted all the balance now my fastag has zero.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chankey Raj Singh
          Jul 14, 2021
          Report
          Copy

          Today I came to eastern peripheral way from bahadurgarh. We didn't get any slip while entering the highway neither we asked because we had fastag . But at kundli toll booth they charged 285/- in cash. They said fastag don't work here.ticket no [protected]. They should be penalized and I must be refunded.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sujeet 795
            Jul 14, 2021
            Report
            Copy

            Address: Patna

            Mere fastag me paisa rahtha hai phir bhi fastag se nhi katha hai aur waha wale fine kathe hai bolthe hai ki paisa hi nhi hai fastag me is se mai paresan ho gya hu jitna jaldi ho sake upaye kare nhi tho mai higher authority ko complaint karunga aur jitna fine diya hu mai aur jitna time mera barwad hua hai mai direct high court me complaint karunga jitna jaldi ho sake is pe kaam kiya jaye
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aabhushan Rathod
              Jul 14, 2021
              Report
              Copy

              Address: Sagdod choraha,Dist-Banswara,Rajasthan
              Website: [email protected]

              मेरी लैंड NH 56 पे है जिसको बिना नोटिस के ले लिया गया है ओर नाही कोई भुगतान किया गया हैं। मेरे सारे डॉक्युमेंट जमा भी करा दिये गये है।
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Likith gandhi
                Jul 14, 2021
                Report
                Copy

                On 12th july my relatives were traveling from satara to pune for marriage function on kini toll naka ata around 12. Pm on lane number six which was fasttag our car stopped to pay for toll fast tag got scanned n money git debited... the toll both incharge person said u r fastag is blocked ( even with checking ) n asked them to pay in cash n started shouting as all the passenger were ladies they got scared paid amount ... very next day i took same car to enquire about same n asked for 160 rs refund .. ( i showed them the txt from fast tag company) they refused to pay me they asked me cone next time ... n become rowdy... in that situation i have to seat on road to just solv the problem...
                After 30 min they refunded my money...
                This kind of scam keep on happening...kindly look in to it
                Even on google review many ppl mentioned they had same issue regarding this toll both ( kini toll bith...main problem is staffs behavior is not at all good ... we r paying the tax we r not refusing then y to be rude
                Thank you
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Tejinder22
                  Jul 13, 2021
                  Report
                  Copy

                  Address: A-201, 10th Avenue, Sanskriti Vihar, Gaurcity-02, Greater Noida West, Noida, UP, 201009

                  I was travelling from Haridwar to Dehradun at the toll on the way, i was issued the manual slip whereas i had enough balance in my Fastag.
                  The receipt shows the duplicate one as it has wrong spellings, and wrong Date and Time.
                  I travelled at approx 11:30 AM on 12th july, but receipt shows 23:30 PM on 11th July.
                  Staff at toll was very rude and did not listen my concern of having enough balance in my Fastag.
                  Kindly get this checked and try to refund my extra charged money.
                  PFA the slip which itself seems to be forged slips been issued.
                  I would request to get the CCTV cameras checked to verify my concern.

                  My Car details: UK06AQ9500.

                  Thanks.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tejinder22
                    Jul 13, 2021
                    Report
                    Copy

                    Address: A-201, 10th Avenue

                    I was travelling from Haridwar to Dehradun and at toll on the way, my Fastag did not work toll but i had enough balance in my fastag account.
                    Toll people issue me the double charge slip, when i requested that i have balance in my Fastag still they did not her my concern.
                    They were more inclined to double charge and give the manual slip.
                    Attached is the slip which seems to be forged one.
                    I travelled at day time around 11:30 AM on 12th July, but the slip shows 23:30 PM and Date of 11th Jul'21.
                    This is sheer corruption going on at toll plaza.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rahuloak
                      Jul 13, 2021
                      Report
                      Copy

                      On NH 48 there are no highway lane reflectors visibility properly in many areas. Please make sure.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rohit12c
                        Jul 13, 2021
                        Report
                        Copy

                        Address: Jhansi
                        Website: NHAI

                        Dear Team,

                        Car No. UP93BE3839. We were traveling from Ghaziabad to Jhansi today and on Two Toll Booths, were told that our Fasttag is blacklisted, Can u pls investigate and resolve this pls? It creates a lot of inconvenience to us

                        a) Raibha Toll Plaza, and
                        b) Mahuvan Toll Plaza

                        Regards
                        Rohit Agarwal
                        +91-[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rkady
                          Jul 13, 2021
                          Report
                          Copy

                          Address: Main toll plaza Village jakhauli

                          Car no HR26 EH7537 in the name of Indu Bala; ph no [protected] was in Rajender Nagar Delhi for test from 4.30 to 6.30 PM on 11.7.2021 but we got message that toll of Rs. 75 has been charged at Main Toll Village Jakhauli.

                          We have not visited this toll but charged forcefully; fraudulently. Plz repay in the tag account itself with compensation o[censored]nneccesary harrassment and take strict action against the culprit who caused this mental and financial harassment to us.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rkady
                            Jul 13, 2021
                            Report
                            Copy

                            Address: 61A d block Mayfield Garden Dec 50 gurgaon

                            Rs 75 was charged on 11.7.2021 at 18.18 hours at main toll village jakhauli for vehicle no HR 26 EH 7537, ph no [protected] n email id [protected]@gmail.com.

                            But the vehicle was parked in Rajender nagar delhi for practice test which was from 4.30 pm to 6.30 pm. Not possible that car has used the toll.

                            Please penalise the defaulter, refund the money with compensation of harrassment at the earliest

                            Regards
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prakasha Bangera
                              Jul 13, 2021
                              Report
                              Copy

                              Old bridge which repaired five year back in national highway 150 is damaged with lot of potholes on bridge and steel rods dangerously exposed ouside almost made difficult to ride all types of vehicle on this bridge
                              Between Raichur and Yadgir
                              Near Deosugur
                              Bridge to Krishna River
                              Karnataka Telangana border
                              NH 150

                              From Prakasha Bangera
                              Mob [protected]
                              email:[protected]@gmail.com
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yuvrajakre
                                Jul 13, 2021
                                Report
                                Copy

                                Address: Near Rajnandgaon, Chattisgarh

                                Toll tax amounting INR 95 for Vehicle no. MH49AE6068 at Toll Thakurtolla toll plaza on[protected] T19:25:35 was debited even after showing Defence ID card. Kindly take necessary action on the above matter.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Address: NATIONAL HIGHWAYS AUTHORITY OF INDIA , REGD OFFICE G-5 & 6 , DWARKA SECTOR 10 , NEW DELHI - 110075 .

                                  I am having Tax Free Bonds of NHAI 2013-14 Trench- I and my DP/Client No is 47200/[protected] . The Dividend Interest
                                  on the said Bonds which was due on 01.04.2018 for Rs. 70, 397.00 received in my account on 08.03.2021. However the interest for the delayed period i.e. from 01/.4/2018 to 08/03/2021 is not paid to
                                  me . I sent mails to einward.[protected]@kfinteck.com on 01.05.2021, 11.05.2021, 01.06.2021 and mail sent to the...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  T
                                  Taher B.
                                  Jul 13, 2021
                                  Report
                                  Copy

                                  Address: [email protected]

                                  Dear Sir,
                                  from: Taher Bharmal
                                  Mobile:[protected]
                                  Date of accident: 17.06.2021
                                  location: start of flyover from near kosamba, near schmittens factory outlets and Omya India Pvt ltd which is nearly 50 kms from Bharuch, Gujarat at NH48

                                  This is to bring to your notice that the condition of Highway from Surat to Ahmedabad is worst specially during monsoons. i am sure you must be aware of the dangerous potholes and construction works going on without implying safety measures leading to numerous accidents.
                                  i am aware that the government least bothers about common public issues in general and mostly this email will be on deaf ears, but kindly have a look at the pictures and videos attached herewith which would make you aware of the condition of roads (this accident was on start of flyover from near kosamba, near schmittens factory outlets and Omya India Pvt ltd which is nearly 50 kms from Bharuch, Gujarat at NH48) and the difficulties in driving even after payments of hefty Tolls, hiked Petrol prices, over the board taxes, and dealing with all social and economical problems along with covid pandemic which the government had to address but they are now being dealt by common people like us.. coz govt has other busy agendas which actually serves no purpose.
                                  This e -mail is to bring to your notice that the damages caused to my car due to accident caused by potholes and damaged roads on was paid by me also the mental stress i had to go through was dealt by me because of poor and lethargic road construction near Kosamba, Bharuch which was done by the road authority using a part of my money and for which again we pay the tolls.
                                  Now i am aware that the I.A.S lobby will now send this e-mail to the concerned engineer and the engineer who actually is fulfilling all desires of the illogical I.A.S lobby who are actually responsible for all the policy failures and mishaps will get away easily because of strong lobbying and their service to the political mullahs instead of serving the country, perhaps this is one of the reasons why the country is still poorly developing since 60 yrs of independence and not yet developed or fulfilling basic human needs which could get this country out of the third world.

                                  By the grace of god i am living to write this e-mail on behalf of all the common people who couldn't survive the accidents met due to the poor road construction.

                                  like many other complaints and e-mails this e-mail will keep circling various offices but, all officials reading this please understand that may be your child will be fortunate enough to go abroad and settle there but think of other children and citizens who wouldn't be fortunate enough will have to live in the country which you make and will have to live with deeds you have done.

                                  Regards,
                                  A tired and a powerless indian.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Address: Rasoiya Dhamna Toll Plaza, NH-19 in Jharkhand.

                                    Respected,
                                    There is huge fraud going on in the name of Rasoiya Dhamna Toll plaza (Barhi). Stretch : Barachetti - Gorhar (Km 240.00 - Km 320.00), PIU Dhanbad
                                    At a distance of approx 77 kms from Rasoiya Dhamna Toll plaza (Barhi), there is a small installation at Dumri with people having handheld devices to scan fast tag and the money is being deducted in two concecutive transactions/ they scan the tag twice saying its the part...
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy
                                    T
                                    Taher B.
                                    Jul 13, 2021
                                    Report
                                    Copy

                                    Address: [email protected]

                                    Dear Sir,
                                    from: Taher Bharmal
                                    Mobile:[protected]
                                    Date of accident: 17.06.2021
                                    location: start of flyover from near kosamba, near schmittens factory outlets and Omya India Pvt ltd which is nearly 50 kms from Bharuch, Gujarat at NH48

                                    This is to bring to your notice that the condition of Highway from Surat to Ahmedabad is worst specially during monsoons. i am sure you must be aware of the dangerous potholes and construction works going on without implying safety measures leading to numerous accidents.
                                    i am aware that the government least bothers about common public issues in general and mostly this email will be on deaf ears, but kindly have a look at the pictures and videos attached herewith which would make you aware of the condition of roads (this accident was on start of flyover from near kosamba, near schmittens factory outlets and Omya India Pvt ltd which is nearly 50 kms from Bharuch, Gujarat at NH48) and the difficulties in driving even after payments of hefty Tolls, hiked Petrol prices, over the board taxes, and dealing with all social and economical problems along with covid pandemic which the government had to address but they are now being dealt by common people like us.. coz govt has other busy agendas which actually serves no purpose.
                                    This e -mail is to bring to your notice that the damages caused to my car due to accident caused by potholes and damaged roads on was paid by me also the mental stress i had to go through was dealt by me because of poor and lethargic road construction near Kosamba, Bharuch which was done by the road authority using a part of my money and for which again we pay the tolls.
                                    Now i am aware that the I.A.S lobby will now send this e-mail to the concerned engineer and the engineer who actually is fulfilling all desires of the illogical I.A.S lobby who are actually responsible for all the policy failures and mishaps will get away easily because of strong lobbying and their service to the political mullahs instead of serving the country, perhaps this is one of the reasons why the country is still poorly developing since 60 yrs of independence and not yet developed or fulfilling basic human needs which could get this country out of the third world.

                                    By the grace of god i am living to write this e-mail on behalf of all the common people who couldn't survive the accidents met due to the poor road construction.

                                    like many other complaints and e-mails this e-mail will keep circling various offices but, all officials reading this please understand that may be your child will be fortunate enough to go abroad and settle there but think of other children and citizens who wouldn't be fortunate enough will have to live in the country which you make and will have to live with deeds you have done.

                                    Regards,
                                    A tired and a powerless indian.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit