National Highways Authority of India [NHAI] Complaints & Reviews

Dear team
I am a army person and i am going from one place to other. In my way there were approx 10 toll boots. And non of them had taken toll free except Mohtara Toll Plaza. Why they are double standards. is they have any attoritiy
to take toll fer from army person.
Thank you...

This is a humble request to you Sir, to provide a service road on the "JAMSHEDPUR To RANCHI ROAD".please, kindly make a service road on the same path because it is difficult to travel for the passer-by also there is no means of earning for common man residing in the near by area. Since if there is no service Road provided to the villagers they would not be able to reap the benefits of ambulance facility . To avoid this problem in the near...

Respected Sir,
This is the photograph of the uncovered drainage system in NH 43 near Gyananda tutorial main road Satapata Bishrampur. Instead of repeated requests for almost 2 years, drainage is not covered till now. It is just in front of my entrance. A couple of times calves fall into the drainage and we have to get it out. It stinks due to blockage and creates a lot of problem.
You are requested to kindly do the needful.br...

Dear sir,
At tundla toll despite of having more functional gate they kept 2 gate closed and kept us waiting for 15 mins totally unnecessarily and when we asked them for complaint book they just ignored us and moved on. I am a citizen of india and I pay these taxes so I am totally aware of my rights.
Please take actions against this....

I have been charged today at khed shivapur till plaza illegally. As per government rule, exemption is allowed for vehicles registration at pune RTO. My vehicle number is MH12SL9593. When enquired at toll plaza the manager was rude and used abused language to me and threaten for the life. Pls help me raise this issue and punish the toll vendor and help me to get ammount refund.

Below is the message received:

Your...

Sardewadi plaza toll on Solapur Pune Highway. On dt 7.7.21 while going to pune the vehicle ahed us was problem in scanning the fast tag. About 20 minutes taken, after words he diverted the traffic in other lane. We have lost the valuable time and loss of diesel while standing and diverting to other lane, which lost the motive of fast tag...

Paraghat Toll Plaza Chhattisgarh Me Meri Car Jo Mai Own Drive Karta Hu Bilaspur & Raipur Mera Jana Hua.. Paraghat Toll Plaza Ke Counter Persons Ka Behaviour Bahut Hi Ganda & Ladaku Tha.. Meri Car Ko Aage Karo Piche Karo Than Card Read Nahi Ho Raha Cash Do.. Aur Kabhi Dusri Samne Ki Car Jisme Fastag Nahi Tha Usko Rok Ke Cash Le Rahe Fir Baat Behes Kar Rahe Meri Car 3-5 minutes khadi Rahi Jab Toll Counter Walo Se Kehne Par Ki NHAI Ka Rule Hai...

Respected sir/Madam,

I am Mukesh Kumar From Delhi, India
I have a tour with my 2 Car and when I was coming to Pehwa(Harayana) from Haridwar from NH-73 on 06 July, 2021 ; And there was a toll plaza which charged me RS. 220 for car number DL 1YE 4420 which was having a fastag and getting a balance of Rs.3000/- around, but they didn't scanned that and charged me double the tax for non fastag and my another car number UK07...

Hi Sir/Madam.

I am Milind Mane. I travelled to Sangli-Kolhapur-Sangli in Maharashtra on 4th July 2021.
While going from Sangli to Kolhapur on Kini Toll Plaza. Tollbooth Charged me 80 Rs toll at 12.02 PM.

On the same day I returned from Kolhapur to Sangli at 3.58 PM. But still the tollbooth charged me 80 Rs, though I returned within 24Hrs.

I have already registered a complaint on NHAI. Complaint...

Alongside NH16, the highway authorities constructed a drainage of poor quality and it is not at all serving the purpose even for small rains. Drainage water is being pushed into house since the main drainage constructed by highway authorities is not in good shape and is blocking the rain water flow. We are not sure on whom to contact. Local residents near my area are claiming that they reported this issue several times and they have never...

Dear Sir,
Rs.70 were deducted from my fasttag account on 23-Jun-2021 at 16:34:17 as Toll Charges at Choundha Plaza with trip numer[protected]. My vehicle no is MP07CE-3922 and the model no is Datsun RediGo.
The vehicle was at my home on that day, so it is not possible to deduct the charges, so I request you to refund my money.
I have also reported to my FastTag provider, i.e., ICICI Bank on same day, but nothing happens...

Sir,
I have been charged 95 from fast tag
as below - Paid Rs 95.0 toll for UK07AP1624 at Sivaya on 06 Jul 2021, 12:28 PM. TxnId:[protected].Updated Paytm Bal: Paytm Wallet- Rs 729.06

On my return journey within less than 24 hours I have again been charged Rs 95 as below- Paid Rs 95.0 toll for UK07AP1624 at Sivaya on 07 Jul 2021, 11:12 AM. TxnId:[protected].Updated Paytm Bal: Paytm Wallet- Rs 634.06
br...

On KMP highway, there is no arrangement for fastag payment. Everyone has to pay by cash. If your system not developed yet why did you sold fastag to everyone....

Vehicle No. WB02AK9662
Registered Mobile : [protected]
Complaint:
Date of incidence : 04/07/2021
Time : 05.15 PM
Place: DEBRA Toll Plaza near Kharagpur
Travel Direction : From Kharagpur towards Kolkata

SBI Fastag was reflecting a negative balance and so the transaction failed at the terminal. I was not sure and confused as I recharged Rs 1, 000/- on 03/07/2021(One day before) that amount...

To Ref No:-FASTag/Autosweep/[protected]/[protected], deduct of Rs.510/-
The Incharge
Axis Bank(fastag)

Dear Sir,
I would like to inform you that I have been a fastag user only Shaktigarh to Dunlop Toll Plaza, because Bankopa Toll Plaza(370001), every month recharge against my vehicle Reg No.WB-40AP/2669, this month also recharge amount of Rs.285/, pass name--Local 20km.I am service Durgapur Steel...

My vehicle No KL-07-CB-2521 has SBI fasttag. It was informed that the fastag was blacklisted for being non KYC compliant. Its been a week since I submitted my KYC through mail. However tag is still in blacklisted position. I had submitted all KYC documents at the time of availing the facility.

I have been paying double charges besides facing the embarassing display of blacklisted fastag at toll gates.

SBI is...

On July 3rd, 2021, was traveling from Thrissur to Bangalore via Coimbatore, Salem.
Vehicle Number: KA05ML3244

While passing the Coimbatore bypass road, It charged an additional toll on two booths from the FastTag.

It normally charges 17/- from one booth and rs 28/- from another one, even though we pass through four toll booths in that stretch as it has more inter roads are connecting in between. But it...

Bellyad toll plaza maithon Jharkhand has too much worst service their no any management or service properly their server is always down.and staff behaviour is too rude...

[06/07, 6:16 pm] Dr Balasundaram KR: Dear Customer, ICICI Bank FASTag linked vehicle no. TN02AP9966 has been debited with Rs 80.00 on[protected]:42:02 for toll charges with trip number [protected] at Vikkravandi Toll Plaza Plaza on[protected]:41:25. Avl. bal. is Rs 1922.00. Call [protected] in case of dispute.
[06/07, 6:16 pm] Dr Balasundaram KR: 👆my vehicle was not on high way for the past 2 months but charged me rs 80 today...

There is an unauthorised speed braker at newly made ambala bypass from chandigarh ambala highway. Today an accident happened...