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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 165

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O
Opinion poll enthusiasts
Jun 30, 2021
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No Fast tag/ no barricades at entry point

There was no barricades on entry point of western peripheral road, haryana. And staff working over the toll were not in staff dress and didn't have their ID. So we didn't felt safe to stop there and it doesn't seems geniune . And exit point we were stopped the given a penalty for not stopping at entry point.
So how the mistake was solely mine if there are no barricades and staff not dressed properly without ID's....
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Shivam yadav 2403
Jun 30, 2021
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Not allowing to go exempted vehicle in Nawabganj , Lucknow

Address:Nawab ganj , Lucknow

Sir, As I am serving in INDIAN ARMY as per the govt rules my car comes in an exempted vehicle but Nawabganj, lucknow toll plaza make us to pay cash and said that there is no rule for you to go without cash . And its the only one toll plaza who said that every toll plaza leave us due to the I'd card of army personal exempted vehicle . Sir please take an action as soon as possible ....
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Nikhil_321
Jun 29, 2021
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Fastag Not worked without any notice

Address:Madrak, Aligarh

I was at madrak toll plaza and they scanned my Fast tag, later they said they RC verification failed error occured, but i didn't got any notice about that. Even before this i have use the same fast tag.
This was not my fault at all, its a technical glitch from system. However I had to bear time and money loss there. Also it ruined my reputation there.
Even the manager there was rude and not helped us at all.
Please see...
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Purusothaman s
Jun 29, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two way trip charged same toll for return also within 24 hours travel

Address:Krishnagiri

I'm travelling up n down to hosur from Krishnagiri. On 29.06.21, I have been charged RS. 75 @ 8.47 a.m and again rs.75 @ 1: 46 pm, for a journey done on same day within 24 hours....
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Sanjay Deka
from Mumbai, Maharashtra
Jun 29, 2021
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Huge corruption took place in the construction of NH 31

Address:Town- pathsala,Pin-781325, State- Assam

I was travelling from Guwahati to Howly on 21st May 2021and was horrified to see the pathetic conditions of the roads on either way.There are so many potholes that sometimes our internal roads seems to be better. It is dangerous and my cause fatal accidents. It is our NH 31 ( Assam) If you see the chainage number 1013 to 1040 .You will be see that there is no road safety.road safety goods are not install by the government. Due to lack of...
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sushil b
Jun 29, 2021
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Extra charging of toll

Address:rajguru nagar toll plaza

Rajgurunagar toll plaza is charging a return toll as well, for a single trip. I am filing a complaint here for the return of my funds. They're charging 37 instead of 25 rupees. This is crores of rupee scam. If this complaint doesn't get satisfied earlier as possible, I am filing a complaint with NHAI authority and legal court complaint. It's not 12 rupee matter, they are scamming thousands of vehicles daily....
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narayan1957
Jun 29, 2021
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Toll tax collected from local vehicle BR10M3015

Address:Tilkamanjhi Bhagalpur

Sir, as per govt rules toll tax from local vehicle has been exempted. But toll tax has been recovered from me for vehicle no BR10M3015 at Kharik toll plaza. Is it justified please satisfy me. Regards Narayan Prasad mob [protected]...
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Mr Rupesh
Jun 29, 2021
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Demanding amount from people

Address:POTTIPADU TOLL GATE pin code 521286
Website:g.co/kgs/WF72rJ

Im traveling to GANNAVARAM (KRISHNA DISTRICT) on that way there is toll gate which is name NAHI POTTIPADU TOLL GATE the people of who works in that tollgate the are demanding amount but not giving the toll recipient and they taking amount form me and not giving recipient (note:-i have fast tag at that time) they take money and also scanned the fast tag and deduct the amount i aks them why you guys .Dedicated the amount from fast tag you already...
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Address:Husnapur Toll plaza

Husnapur Toll Plaza is very slow with only two gates opened and heavy traffic jam and very Arrogant staff....
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Address:Husnapur Toll Plaza

It took me 5 min while passing toll plaza today and the staff is very arrogantly speaking..Need quick action for service improvement.....
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prakarsharen
Jun 29, 2021
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Meerut Toll

Fast Tag is not working on any of the toll gates. It took us 27mins to cross just one toll....
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mohit1024
Jun 29, 2021
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Regarding Fast Tag

Address:Tent house pataudi

Respected team,
I mohit singh chauhan want to know all the details how does the toll deduction works as i had Rs 89 in my fast tag balance and the amount deducted was to be 70 but they did not deduct the amount but asked me to pay 140 in cash the employee id of the person as stated by the employee was 0005 and the name of the person was Tejchand .
The toll was kherki daulah toll .
The contact number is [protected] br...
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Vidushiiii
Jun 29, 2021
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Cows on highway

Address:Raipur, chhattisgarh

There has been a steep rise in the number of cows on NH56 and adjacent highways in recent times leading to gross discomfort in drive. Kindly look into the matter immediately....
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Chelladurai1234
from Mumbai, Maharashtra
Jun 29, 2021
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Maintenance bill safety precautions not maintaining

Address:Salaiputhur toll plaza

Road sand not cleaning, saftey precautions not maintaing in project and project work delayed .road marking nill, name board nill....
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Shashi Javalkar V
Jun 28, 2021
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Toll amount deducted twice at kulumapalya toll plaza

While travelling from the tumkur to bangalore on[protected] toll amount deducted twice at kulumapalya toll plaza transaction id FT[protected] please help in refunding the amount...
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Kumaraveli20
Jun 28, 2021
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Same day asking two times amount

Same day asking two times amount...
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Bhima142452
Jun 28, 2021
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Misbehaviour of toll workers

Address:Navayug toll udupi

I'm travelling to udupi with national highway 66...as we reached to navayug toll Udupi our fast recharge low... immediately we recharged.. but after 10 min still shows low recharge... Toll people taken double charge and had argument with us... They r not giving proper information...we are very disappointed with this kind of behavior of toll people kind take strict action on them...
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Sagarrox13
Jun 28, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding exemption of toll tax to defense personal

I have been charged by NHAI PNC Kanpur Ayodhya tollways Pvt. Ltd . Nawabganj user according to act 1901 exemption of toll plaza (for defence personnel)
My ticket number - 156594
Vehicle Number - UP78FA9722...
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Rohit Kumar Prashant
Jun 28, 2021
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regarding drainage system collapse

Address:opposite Damodarpur railway Crossing,NH 28, Bariya, Muzaffarpur, Bihar 842004

Near locals have dug a dranage in front of my house claming that they are facing water logging in their house. Nhai have constructed dranage in front of all houses expect my house. That is why near locals have duged in front of my house. I am in trouble from last 5 days no one helping. I am from muzaffarpur, bihar, india
My house in in front of damodarpur railway gumti, bariya, nh 28...
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drsoms001
Jun 28, 2021
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I am complaining against samayapuram toll plaza

I have been debited money from my account for using samayapuram toll plaza on 25 June 2021 at 8.10 pm (trip no[protected]. I am staying at home with lockdown in force and my car is at my home. I request to take action against fraudsters at samayapuram toll plaza guys or any other offenders who loot money....
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