National Highways Authority of India [NHAI] Complaints & Reviews

This is a humble request to you Sir, to provide a service road on the "JAMSHEDPUR To RANCHI ROAD".please, kindly make a service road on the same path because it is difficult to travel for the passer-by also there is no means of earning for common man residing in the near by area. Since if there is no service Road provided to the villagers they would not be able to reap the benefits of ambulance facility . To avoid this problem in the near future. Kindly please take the necessary action.
Hoping a positive response from your end .

Thankyou!!!

Respected Sir,
This is the photograph of the uncovered drainage system in NH 43 near Gyananda tutorial main road Satapata Bishrampur. Instead of repeated requests for almost 2 years, drainage is not covered till now. It is just in front of my entrance. A couple of times calves fall into the drainage and we have to get it out. It stinks due to blockage and creates a lot of problem.
You are requested to kindly do the needful.
Thanking you
S K Gupta
Main road Satapata, Bishrampur
[protected]
[protected]

Dear sir,
At tundla toll despite of having more functional gate they kept 2 gate closed and kept us waiting for 15 mins totally unnecessarily and when we asked them for complaint book they just ignored us and moved on. I am a citizen of india and I pay these taxes so I am totally aware of my rights.
Please take actions against this.

I have been charged today at khed shivapur till plaza illegally. As per government rule, exemption is allowed for vehicles registration at pune RTO. My vehicle number is MH12SL9593. When enquired at toll plaza the manager was rude and used abused language to me and threaten for the life. Pls help me raise this issue and punish the toll vendor and help me to get ammount refund.

Below is the message received:

Your FASTag A/c has been debited with INR 100 for transaction, Vehicle no. MH12SL9593 at Toll Khed-Shivapur Toll Plaza on[protected]T09:17:36. Balance is INR 469.5. Call [protected] for any dispute - Axis Bank

Sardewadi plaza toll on Solapur Pune Highway. On dt 7.7.21 while going to pune the vehicle ahed us was problem in scanning the fast tag. About 20 minutes taken, after words he diverted the traffic in other lane. We have lost the valuable time and loss of diesel while standing and diverting to other lane, which lost the motive of fast tag

Paraghat Toll Plaza Chhattisgarh Me Meri Car Jo Mai Own Drive Karta Hu Bilaspur & Raipur Mera Jana Hua.. Paraghat Toll Plaza Ke Counter Persons Ka Behaviour Bahut Hi Ganda & Ladaku Tha.. Meri Car Ko Aage Karo Piche Karo Than Card Read Nahi Ho Raha Cash Do.. Aur Kabhi Dusri Samne Ki Car Jisme Fastag Nahi Tha Usko Rok Ke Cash Le Rahe Fir Baat Behes Kar Rahe Meri Car 3-5 minutes khadi Rahi Jab Toll Counter Walo Se Kehne Par Ki NHAI Ka Rule Hai 10 Seconds Se Jyada Nahi Rok Sakte Otherwise Toll Free Hona Hai To Counter Person Ne Behes Ki… So Mujhe Ye Bata Dijiye Plz Ye Mere Sath 2-3 Times Ho Gaya Mai Kya Yahi Issues Hamesha Face Karu…

Respected sir/Madam,

I am Mukesh Kumar From Delhi, India
I have a tour with my 2 Car and when I was coming to Pehwa(Harayana) from Haridwar from NH-73 on 06 July, 2021 ; And there was a toll plaza which charged me RS. 220 for car number DL 1YE 4420 which was having a fastag and getting a balance of Rs.3000/- around, but they didn't scanned that and charged me double the tax for non fastag and my another car number UK07 TB 1322 at same time having fastag and they scanned that and it was accepted for that car but not for another, so in short words I want to tell that I want my money refund back and having a strict action on that toll plaza who was rendering us and making cruelness to accepting money at high charged for no defaults.
The Toll plaza is Sarsawa Toll Plaza.
If you want any proof so you can email me at [protected]@gmail.com, and I will send you the proof .
Also I am waiting for your mail and reply.

I want a quick action

Hi Sir/Madam.

I am Milind Mane. I travelled to Sangli-Kolhapur-Sangli in Maharashtra on 4th July 2021.
While going from Sangli to Kolhapur on Kini Toll Plaza. Tollbooth Charged me 80 Rs toll at 12.02 PM.

On the same day I returned from Kolhapur to Sangli at 3.58 PM. But still the tollbooth charged me 80 Rs, though I returned within 24Hrs.

I have already registered a complaint on NHAI. Complaint No is - 3985501.

I have attached a transaction detail document.

Please do the needful as soon as possible.

Please refund my money as per return journey within the 24Hrs policy of Toll Plaza.

Alongside NH16, the highway authorities constructed a drainage of poor quality and it is not at all serving the purpose even for small rains. Drainage water is being pushed into house since the main drainage constructed by highway authorities is not in good shape and is blocking the rain water flow. We are not sure on whom to contact. Local residents near my area are claiming that they reported this issue several times and they have never got any response or solution. It would be really helpful if someone take a look at this issue and make sure that flood water flow smoothly through the main drainage.

Dear Sir,
Rs.70 were deducted from my fasttag account on 23-Jun-2021 at 16:34:17 as Toll Charges at Choundha Plaza with trip numer[protected]. My vehicle no is MP07CE-3922 and the model no is Datsun RediGo.
The vehicle was at my home on that day, so it is not possible to deduct the charges, so I request you to refund my money.
I have also reported to my FastTag provider, i.e., ICICI Bank on same day, but nothing happens till date. So, it is again requested to solve my problem as soon as possible.
I also request you to provide the Camera Recording of above mentioned date and time with the vehicle for which this amount is deducted, if you are unable to solve the issue.
My contact no is [protected].

Sir,
I have been charged 95 from fast tag
as below - Paid Rs 95.0 toll for UK07AP1624 at Sivaya on 06 Jul 2021, 12:28 PM. TxnId:[protected].Updated Paytm Bal: Paytm Wallet- Rs 729.06

On my return journey within less than 24 hours I have again been charged Rs 95 as below- Paid Rs 95.0 toll for UK07AP1624 at Sivaya on 07 Jul 2021, 11:12 AM. TxnId:[protected].Updated Paytm Bal: Paytm Wallet- Rs 634.06

The till rates are Rs. 85/- and return journey is to be at discounted rates.

Kindly take action to prevent customers from being cheated abd have my overcharge refunded.
Regards,
Pradeep Nath

On KMP highway, there is no arrangement for fastag payment. Everyone has to pay by cash. If your system not developed yet why did you sold fastag to everyone.

Vehicle No. WB02AK9662
Registered Mobile : [protected]
Complaint:
Date of incidence : 04/07/2021
Time : 05.15 PM
Place: DEBRA Toll Plaza near Kharagpur
Travel Direction : From Kharagpur towards Kolkata

SBI Fastag was reflecting a negative balance and so the transaction failed at the terminal. I was not sure and confused as I recharged Rs 1, 000/- on 03/07/2021(One day before) that amount was not credited by SBI-Fastag for their internal error of SBI-Fastag.

At that time, instead of helping me to Re Re-charge from my cell phone, two staff of DEBRA Toll Plaza were Misbehaving, using abusive language and tried to force me to pay the double amount by cash.

As I did not yield to their trick they continued using abusive language and ultimately I protested.
Those two staff need extensive counselling and psychological chek up.

Please do the needful
Vehicle No. WB02AK9662
Registered Mobile : [protected]
Jajneswar Bhunia

To Ref No:-FASTag/Autosweep/[protected]/[protected], deduct of Rs.510/-
The Incharge
Axis Bank(fastag)

Dear Sir,
I would like to inform you that I have been a fastag user only Shaktigarh to Dunlop Toll Plaza, because Bankopa Toll Plaza(370001), every month recharge against my vehicle Reg No.WB-40AP/2669, this month also recharge amount of Rs.285/, pass name--Local 20km.I am service Durgapur Steel Plant(SAIL), since the last few years and since I am a daily traveller on that road and Banskopa Toll Plaza and monthly amount and one month (June2021) paid dt.30/6/2021, Rec No.2311059.However, inspite of that an amount of Rs.75/- deducted when i am crossing the toll Plaza, today the same deducted.Kindly check all previous my deduct amount of fastag Axis Bank and reimburse the money at the earliest.If any quiry kindly contact to Manager, Banskopa Toll Plaza.and Banskopa toll Plaza money receipt and cancel my Axis Bank Fast Tag system dated 22/5/2021.Return my previous deducted toll tax amount (Double) and immediate stop and cancel my First Tag.
your"s faithfully,
Ashim Kumar Mukhopadhyay, Dt.07/07/2021. Copy to:-Hon'ble Minister, Mr Sadhan Pandey, Consumer Affairs Deptt.
Mob No.[protected], [protected] Kreta Surakha Bhawan, 3rd Floor, 11A, Mirza Ghalib Street, Kolkata--700087Govt of West Bengal.

My vehicle No KL-07-CB-2521 has SBI fasttag. It was informed that the fastag was blacklisted for being non KYC compliant. Its been a week since I submitted my KYC through mail. However tag is still in blacklisted position. I had submitted all KYC documents at the time of availing the facility.

I have been paying double charges besides facing the embarassing display of blacklisted fastag at toll gates.

SBI is not responsible for their fasttag service.

On July 3rd, 2021, was traveling from Thrissur to Bangalore via Coimbatore, Salem.
Vehicle Number: KA05ML3244

While passing the Coimbatore bypass road, It charged an additional toll on two booths from the FastTag.

It normally charges 17/- from one booth and rs 28/- from another one, even though we pass through four toll booths in that stretch as it has more inter roads are connecting in between. But it has deducted toll amount from all four toll booths, which has to be re-validated by the NHAI

Coimbatore NH bypass is just an 18 km stretch with only a single lane available. However, it charges a good amount of Toll.

Here is my FastTag transaction details (Four times it charged)

Paid Rs 17.0 toll for KA05ML3244 at Madukkarai on 03 Jul 2021, 12:50 PM. TxnId: 0010012107031257296206.

Paid Rs 28.0 toll for KA05ML3244 at Pollachi Salem on 03 Jul 2021, 12:57 PM. TxnId: 0010012107031305450156.

Paid Rs 17.0 toll for KA05ML3244 at Pollachi Cochin on 03 Jul 2021, 12:55 PM. TxnId: 0010012107031310378417.

Paid Rs 28.0 toll for KA05ML3244 at Trichy Cochin on 03 Jul 2021, 01:10 PM. TxnId: 0010012107031318248693.

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Additional note:

When I had travelled from Bangalore to Kerala via the same road on April 3rd 2021, it charged only two times.

Bellyad toll plaza maithon Jharkhand has too much worst service their no any management or service properly their server is always down.and staff behaviour is too rude

[06/07, 6:16 pm] Dr Balasundaram KR: Dear Customer, ICICI Bank FASTag linked vehicle no. TN02AP9966 has been debited with Rs 80.00 on[protected]:42:02 for toll charges with trip number [protected] at Vikkravandi Toll Plaza Plaza on[protected]:41:25. Avl. bal. is Rs 1922.00. Call [protected] in case of dispute.
[06/07, 6:16 pm] Dr Balasundaram KR: 👆my vehicle was not on high way for the past 2 months but charged me rs 80 today early morning 00.41 am at Vikkaravandi toll plaza.how is it possible.horrible.

There is an unauthorised speed braker at newly made ambala bypass from chandigarh ambala highway. Today an accident happened

Sir i get a massage that rs 80 is deducted from my fastag ac no. My car not run for many days and my car at my home. So why this fraud happens to my fastag ac. Plz refund my rs 80.
Fasatg details
idfc first bank ac fastag
Fasatg ac no is MAT626359M
cust id 4531483
Transactions date 06.07.2021
Transactions no 901625556809060405439P
Massage that i get is

INR 80 toll debited from Tag 3XXX6EA0 for vehicle no. MAT626359M AT Paschim Madati on 06/07/21 13:01. Avbl Bal INR375. IDFC FIRST Bank