National Highways Authority of India [NHAI] Complaints & Reviews

Complaint is regarding NH 27.
The road is having huge potholes and no proper maintenance.

We pay taxes and tolls, why this poor condition of a national highway?

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Fast tag was not scanned by toll and we have been charged extra. Also we have waited in queue for almost 7-8 min which is against the rule and in this scenario toll charges should be waived off but we got still charged. Explained the same to manager over call. He accepted the mistake but haven't received the refund yet. I would like to add additional that at toll cashier behavior was very rude and they were not bothered about fasttaga and keep on asking for cash.
Vehicle no. Rj14qc3583
Tc id rtc009

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Address: Radha Krishna nagari bypass roaad Arni house no 15

The rain water is filled in the open space around the flyover, it is not going through the drainage system, due to this the rate of disease in the surrounding colony is going to increase, this flyover is situated in Arni taluka pin no 445103 Dist yavatmal state Maharashtra it's is fourlane flyover so requesting to resolve this problem

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I'm travelling up n down to Satara from sangli. On 10.07.21, Tasavade toll plaza I have been charged RS. [protected]@ 5.15 p.m and again rs.[protected]@ 7: 58 pm, for a journey done on same day within 4 hours.

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Despite local resident of meerut, sivaya toll has debited my fastag account with rs.95 twice.Nominal charges for local residents is rs.20. Required a refund for the difference amount or resolve the issue with some valid reason for debiting the account of local residents with rs.95*2
It is very poor service render by sivaya toll in the name of fastag.
Regards.

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I would like to highlight following irregularities by contractor on NH53 Raipur Bhilai work :
1. The progress of work is dead slow compare to NHAI standard. Mainly flyover work at Tatibandh, kumbhar, Charoda Bhilai 3 is going from last 1.5 years.
2. The diversion road are poorly maintained by the contractor and so safety measures at site. The site is full of dust and mud with very low visibility .
3. The traffic management is very poor at site and causing heavy traffic jams.
4. I think NHAI should review this and put a heavy penalty as per Agreement.
I request for a quick review and action.
Thanks

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I have been travelling since 2 days back, due to insufficient balance I struct up kumarapayam toll gate. One staff told me that there is balance in fast tag so I need be paid, I request that I will recarge immediately but is not allowing and not informed about double charge. He is over reacted me and I said do behave like this. He repeated argument and he told he will do like this. Manager also support their staff. Staff name is. Mr.Dinesh. kindly enquiry and give me feedback. Ticket no. [protected] lane 6 aguna

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The attendant at toll tax agra toll plaza (km150+325) first the charged the toll through fast tag and said it is not working. And collected toll again in the form of cash.
They collected toll 2 times one in cash and one through fasttag for a single time
Sector 128, noida.
Yamuna expressway Uttar Pradesh (s.c. 09)
Agra toll plaza (km 150+325)(bos)
Gst in:09aabcj9042r1zv
Lane id:an01 toll collector:tc50104
Date 10/07/2021
Time 10:06 am
S no/ txn id [protected]

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Registered Mob No. [protected]
Vehicle No. WB02AK9662
FasTAG ID : 34161FA[protected]C1275C0

Complaint :
Recharge transaction through internet banking done at 6.20 am on 03/07/2021
Pay Amount : Rs 1, 000/- (Rupees One Thousand only)
Transaction successful
Recharge amount not credited into Fastag account.

Do the needful please.
1st complaint lodged on : 04 / 07 / 2021
1st Reminder on : 6th July 2021
2nd Reminder today : 10th July 2021
Not solved yet

Related documents:

Transaction successful bank net banking screen-shot attached
Transaction successful message screen-shot attache
Rs. 1, 000/- debited from SBI account. Account statement attached
SBI Fastag screen-shot shows recharge amount of 3rd July not credited
SBI Fastag screen-shot shows "confirmation awaited".

Jajneswar Bhunia

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Address: Durgaut

Sir,
I like to point some areas where road conditions are very poor and not maintaining properly... Like Durgaur area like muchipara, Panagarh area are road conditions very poor and land marking missing everywhere. Service road are not maintaining and use as parking place. No glowsine board presents to found place name. I think NHAI not doing their job properly only waste public money... NHAI ambulance also not seeing anywhere... Why NHAI?? Pls don't take public money into ur personal pocket pls

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Address: Durgapur

This is to inform you tht asansol to kolkata road conditions very poor not repair properly. Specially panagarh area durgapur area road conditions very poor also service lane use as a parking place. And land marking not seeing anywhere... Pls look into the matter..

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Address: Siddhartha nagar

Dear respected team

I just want to know about toll tax. If i am traveling within my city and vehicle registered in same city so should toll tax applies to me or not.

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Address: Gyanendra singh

I want to complain about NH 339 highway, jhansi to khajuraho highway,
I want to say that that highway is not complete, the work is under process and highway authority start tollplaza to recover, please note that the government rules are not follewd by highway authority.

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Address: SHIVA COLONY POST PURANI BASTI DISTRICT BASTI

Sir my name is SUMAN my mobile NO is [protected] I am from BASTI I was passing through toll madwanagar toll plaza they deducted 80 rupee from my paytm fastag wallet account while I am local citizen in BASTI my car registration number is UP51Y8484 AND toll txn I'd 711625839834613935661P .please refund my 80 rupee in my account or my paytm wallet

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Jul 10, 2021

Updated by Suman103 Sir my name is SUMAN my mobile NO is [protected] I am from BASTI I was passing through toll madwanagar toll plaza they deducted 80 rupee from my paytm fastag wallet account while I am local citizen in BASTI my car registration number is UP51Y8484 AND toll txn I'd 711625839834613935661P .please refund my 80 rupee in my account or my paytm wallet

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Address: 150 Feet Ring Road Rajkot

Hello,

I was start journey 3 july to bharudi toll plaza at rajkot gujarat.
Next day I was pass again 4 july at 8 to 9 pm.

Total two times pass bharudi.
Then It's deduct 3 times 5 july 23:00 time.
I was pass two times and why deduct three time.

Please help me and I want justice.
I was saved all SMS and deducted history.
Tell me then I will show you.

Thanks You

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Sir my vhiecal rj28ga3944 cross simliya toll dated 6/7/21 toll payment debit fasteg a/c but toll staff recived cash simliya toll recived dibble toll please return my extra payment

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Address: Kasar ali,202 b wing,sai siddhi apt,shahapur dist Thane

Working staff on Nashik ghoti NH3 toll naka are very inappropriate and disrespectful. Their behavior were like thugs. I request you to kindly do the needful.

Thanks and regards
Pritam kap

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Address: Amakthadu Kurnool Andhra Pradesh

I have been charged full toll for return journey instead of total 160 rupees, please check below two messages and refund my amount of 80 rupees as incorrect charged.
Firs msg.
INR 115 toll debited from Tag 3XXX7160 for vehicle no. AP39L4955 AT Amakthadu Toll Plaza on 09/07/21 00:32. Avbl Bal INR335.52. IDFC FIRST Bank
Second msg.
INR 115 toll debited from Tag 3XXX7160 for vehicle no. AP39L4955 AT on 09/07/21 04:08. Avbl Bal INR220.52. IDFC FIRST Bank

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Address: 128/A-2 4th Cross 4th Main Srinivasanagar BSK-1st Stage Bangalore-560050

Hi Team,
I just now got a message that 20 rupees have been deducted @Chokkenahalli Toll Plaza yesterday 07-Jul-2021 09:55:15 AM. But the car is @ my home for 2 days.
CAR Number: KA51ML8141

Below is the message:
"
Rs 20.00 deducted for Toll Charges at Chokkenahalli toll plaza (KA51ML8141), txn ID 721625746720714751559P on 07-Jul-2021 09:55:15 AM. FASTag balance Rs.290.00 -IHMCL
"

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Dear team
I am a army person and i am going from one place to other. In my way there were approx 10 toll boots. And non of them had taken toll free except Mohtara Toll Plaza. Why they are double standards. is they have any attoritiy
to take toll fer from army person.
Thank you

National Highways Authority of India [NHAI] Complaints & Reviews

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National Highways Authority of India [NHAI] reviews & complaints page 162

Road condition of nh27 is very poor and in worse condition

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Fast tag was not scanned by toll and we have been charged extra

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Rain water filled over open space around flyover

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Tasavade Toll plaza charges

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Wrong money deduction

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Slow Progress of Road and poor traffic diversion measures by Contractor on NH 53 Raipur Bhilai Section Work

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Balance recharge

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Charged toll tax 2 times

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Recharge amount through internet banking not added to the SBI Fastag account

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Road conditions from Asansol to kolkata

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Road conditions very poor and land marking not made properly

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Toll tax related query

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Unauthorized recovery by pachwara toll plaza

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Toll deducted in my local district region

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Cut 3 times actually I pass two times

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On line payment

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Nashik ghoti NH3 toll naka complaint

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Extra amount debited from my fastag

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Money deducted even without crossing toll plaza

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Taking toll fees from army person

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