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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2509 3507
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National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 164

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When I crossed with my truck No. GJ 03 EA 9698 from Varahi Toll Plaza, Palanpur - Radhanpur Highway on 01/07/2021, at that time the Toll Plaza Manager said that this Fast tag can not be scanned and you have to issue another Fast tag. After that I issued another Fast tag of ICICI Bank from Varahi Toll Plaza. And then when I crossed my truck from Varahi Toll Plaza then Rs. 445/- deducted from my Paytm Fast tag account with Txn ID - 0010002107012047164188...
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N
Naresh Birla
Jul 1, 2021
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Barricades near ambience mall in NH8

Address:Naresh Birla...Flat No 201..Abhinav Appartment ..sector 9...Gurgaon

There are barricades near ambience mall towards delhi and gurgaon feom last 2 yaers...After work is completed this barricades are not removed..This effects normal flow od traffic and it looks very bad also..

Further the MCD persons collect tax by standing on the main roads stopping every car with sticks in there hand...What is this way of collecting tax when all toll tax are fast tag..

I request you to pl remove...
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A
Ashfaq97000
Jul 1, 2021
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Heavy traffic jam

Address:Komalla toll plaza Ganpure

As the government issued a new rule not to exceed more than 10 second but this toll plaza not letting me free even they exceeded there time I'm waiting here from 30 mins...
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Address:Komalla plaza NH 163

This Komalla toll plaza Not letting me free even they exceeded there 10 second I'm waiting here from 9pm to more than 1/2 hr and this plaza not letting me free heavy traffic jam not even letting ViP vehicles...
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M
Ms@123#
Jul 1, 2021
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Fastag money deducted without travelling

Today morning i have received massage regarding deduction through airtel app, vehicle number MH40AC9911 of RS 50 and transaction id is FT[protected] at 8:24 am.
second massage at 4:43pm of RS 25 and transaction id is FT[protected]
respectively at MADAI TOLL PlAZA.
sir i am at home today still i face this money deduction.
please do necessary action ASAP. and revert back my deducted money....
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Address:Shivsinghpura,Lalsot,dausa

Dear sir,
I have journey from dausa to lalsot by my car no.RJ14WC4632 dated 18/06/2021 time:9:29pm on NH11A EXT Than I have reached Titoli toll plaza contractor name -SKKSM On booth no.L7 My Vehicle fastag is active and sufficient Balance in fastag. But toll plaza machine technical not debit my fastag amount. Than I told to oprater for read pos machine but he not use pos machine and forcely taken Duble amount (extra charge). Than...
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Address:Shivsinghpura,Lalsot,dausa

Dear sir,
I have jurny from dausa to lalsot by my car no.RJ14WC4632 dated 18/06/2021 time:9:29pm on NH11A EXT Than I have reached Titoli toll plaza contractor name -SKKSM On booth no.L7 My Vehicle fastag is active and sufficient Balance in fastag. But toll plaza machine technical not debit my fastag amount. Than I told to oprater for read pos machine but he not use pos machine and forcely taken Duble amount (extra charge). Than I...
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T
Tigerbhai
Jul 1, 2021
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Cash paid despite fast tag along with

Address:Keonjhar

Already issued through 1033.my vehicle OD02AL0987..I have active fasttag..balance 1230..Despite my ..Due to blacklist I had to pay fine 300 instead of regular deductions 110..Banajodi toll plaza..keonjhar. Odisha..my mobile no.[protected]...
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Tigerbhai
Jul 1, 2021
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Cash paid despite fastag along with fine

Address:Keonjhar odisha

Already issued through 1033..Despite my sufficient balance in wallet ..I had to pay fine 300..whereas my deduction should be 110.....
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Address:Hatnoor, Kannad, Aurangabad, Maharashtra

I have traveled From Kannad To Aurangabad at Hatnoor Toll Plaza I have paid for return journey.
they deducted ₹90 when I am going to Aurangabad from Kannad but when I'm returning to Kannad they deducted ₹45 again!!
I want my ₹45 back as refund!!...
+1 photos
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I had traveled Pune-Ratnagiri on 21/05/2021 and returned back on 23/05/2021. I have valid and active fast-tag; while checking the transaction history i had encountered that excess Rs 75 was debited from my fast tag on 22/5/21 at TASAWADE TOLL PLAZA whereas i was in Ratnagiri.

Transaction ID Amount Transaction Date Payment Through Transaction Type Vehicle No Transaction Status Plaza Info
FTPGRC[protected]E0D 700.00 01/Jul/2021...
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R
Rajiv2022
Jul 1, 2021
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Construction of illegal showroom/shops on highway

Address:Jalandhar

As good citizen I would like to inform that there is construction of showroom/shops are under way opposite side of bus stand mukerian, adjoining sahil enterprises. (Site located on right hand side if you comes from jalandhar towards mukerian) owner of the above said building is doing illegal construction ground +2 floors of commercial showroom/shop. Check weather owner obtain approval of site plan from any authority or not. Owner of this...
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M
Mannu Solanki
Jul 1, 2021
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Toll plaza is having high traffic

Address:Rajadhok toll plaza

All vehicle are waiting at toll plaza rajadok toll plaza at jaipur agra roas...
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DRx Vinay Sanodiya
Jun 30, 2021
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Complaint for Khawasa toll plaza

Address:Prithiviraj chouhan ward suryawanshi colony partapur road bhairogang Seoni
Website:NHAI

I am returning Nagpur to Seoni and in the middle there is Khawasa toll plaza, but an employee said that your Fastag balance is end .And an employee said that you pay at toll plaza no. 8 because there is no balance in your fastag. While we had 90 rupees in our fastag and we had to pay 140 rupees.Due to our being in a hurry, we had to pay more money for such an employee.I don't have any vedio but proof of balance and toll plaza receipt. br...
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Harshit Vijayvergia
Jun 30, 2021
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Charging fees without any authority

Sir I am a owner of fasttag issued by axisbank with vehicle No. MP04CA3115. Today in morning I received a message stating that i have been charged 35/- rs for fast tag use at quoted orginal msg below
"Your FASTag A/c has been debited with INR 35 for transaction, Vehicle no. MP04CA3115 at Toll Ghoradongri on[protected]T10:30:35. Balance is INR 165. Call [protected] for any dispute - Axis Bank"

But I never went to that...
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Saurabh_goyal
Jun 30, 2021
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Staff miss behavior with me

Address:Kherli Rajasthan

My name is saurabh goyal. Today I was coming from kherli to Jaipur in my car, while a truck was standing in front of me at Bassi toll plaza, which was stopped near the toll window for 10 minutes, due to which I had to stop for 10 minutes. my car number is HR 26 BZ 1158...when i told toll people about it they misbehaved with me..and abused me..which i am complaining to you..i have happened to me Need a solution to the misbehavior and despite...
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Address:Chilakaluripet, NH 16

Public property damaged and No action taken by NHAI..!

This is what happened, please check photos.

No action taken by the authorities on Flexies and Banners which have been fixed on NH dividers fence situated in Chilakaluripet NH 16, because of stormy rain highway fencing have fallen on road and occurred severe inconvenience to the commuters.

As there was no action taken from the NH authorities,...
+6 photos
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C
Crx
Jun 30, 2021
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Toll charges deduction many times

I have made trip from Chennai to mettur the actual fastag price is 315 for 5 tolls but it deducted nearly 780 inr...
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Gurreddy Rajendra
Jun 30, 2021
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Using manual capturing instead of sensor scanners

Address:Ananthapuramu, Apt

At Amaathadu toll plaza NH 44near to Shine town, Kurnool district Andhrapradesh. I think some corruption take place there....
+1 photos
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kaamil savla
Jun 30, 2021
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Fasttrack se paise katne ke bad bhi cash liya gaya

Address:bharti computer , tilak market, station road

Paid rs 130 toll for mp28c7410 at bahoripar on[protected]
10.15am
track number 001000210630108388860
lekin waha ke toll per cash 260/- liya gaya y bol kar ki aapka paisa nahi
aaya hai cash dena padega
pls
clear [protected]...
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